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Data Analytics ServiceNow Senior Business Analyst - IRM at NewRocket

Senior Business Analyst gathers requirements, conducts impact analysis, and creates functional specifications for ServiceNow IRM implementations.

Senior Remote Posted about 2 hours ago RemoteFirstJobs Product
What this role involves

ServiceNow Senior Business Analyst

Remote

Why Us

NewRocket is the AI-first Elite ServiceNow Partner that activates real value on the Now Platform. As a trusted advisor to enterprise leaders, we combine industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence. With two decades of experience guiding clients to realize the full potential of the ServiceNow AI Platform, we are one of the largest pure-play ServiceNow partners, uniquely focused on enabling enterprises to adopt AI they trust—AI that delivers lasting business value.

We # GoBeyondWorkflows to create new kinds of experiences for our customers.

Come join our Crew!

The Role

NewRocket is a global team made up of ServiceNow professionals who help our customers run and grow their ServiceNow environments. We are hiring a ServiceNow Senior Business Analyst. We will provide support and guidance to get you up to speed on some of the most amazing projects!  We provide official ServiceNow training so you can achieve multiple certifications. We will set expectations for what success looks like. Then we will allow you use your skills and experience to come up with innovative solutions to achieve customer goals.

We # GoBeyondWorkflows to create new kinds of experiences for our customers.

Come join our Crew!

What You Will Be Doing

  • Understand and document business requirements and user stories for ServiceNow implementations.
  • Define customer needs, determine strategies, develop plans/proposals and make recommendations around customer’s internal processes and functions for improved efficiency and effectiveness
  • Own business requirements and agreement of priorities with clients/end users
  • Conduct impact analysis on existing business process and function IRM
  • Produce functional specifications, wireframes, and mock-ups for delivery teams
  • Partner with technical team to conduct demos and show & tells with client end users
  • Contribute to writing test scripts including acceptance criteria
  • Facilitate testing/UAT and obtain agreement on priorities with client / end users

What You Bring Along

  • 5+ years of experience working experience as a Business Analyst
  • Proven ServiceNow experience with expertise in IRM.
  • Strong knowledge of business process architecture principles for cloud-based platforms
  • Strong experience with ServiceNow Platforms in Integration, Security Center, Upgrade, Debugging, Custom Application
  • Understanding of Agile/Scrum methodologies
  • Strong written and verbal communication skills
  • Ability to assess and mitigate risk
  • Strong problem-solving skills; ability to simplify complex situations
  • Strong relationship management skills with all levels
  • Good documentation and stakeholder communication skills

Education:

  • A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience

Certifications & Knowledge

The candidate must be willing and able to continue their education within the ServiceNow platform and beyond. It is expected that the candidate will be able to complete ServiceNow competency Certifications as well as Module Accreditations.

Preferred Certifications:

  • ServiceNow CSA certification

We Take Care of Our People

NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard.  We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.in@newrocket.com.

Read the full description
Security Senior Security Engineer, Bug Bounty at Mozilla

Manages Mozilla's bug bounty program, triages security reports, validates vulnerabilities, and drives remediation with engineering teams.

Senior Posted about 2 hours ago RemoteFirstJobs Product
What this role involves

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501© Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

At Mozilla, we believe the internet is a global public resource—open and accessible to all. As a Security Engineer, you’ll protect that vision by building, breaking, and hardening products that put people’s privacy and safety first. We are looking for a security engineer to own, manage and administer the Mozilla Web Bug Bounty program and work with Mozilla product and SIRT teams to ensure risk mitigation of security incidents and events.

What you’ll do:

  • Own and scale Mozilla’s web bug bounty program, including strategy, prioritization, KPIs, and continuous improvement
  • Act as the primary interface with external researchers and platforms (e.g., HackerOne), fostering a high-quality and trusted research community
  • Lead triage and technical validation of incoming reports across multiple intake channels (HackerOne, Bugzilla, email)
  • Drive end-to-end vulnerability remediation, partnering with engineering teams to ensure timely, effective fixes
  • Identify root causes and systemic issues, and influence long-term improvements in secure development practices
  • Collaborate with the Security Incident Response Team (SIRT) on active incidents and post-incident reviews
  • Perform targeted code reviews (primarily JavaScript and Python) during investigations and high-risk changes
  • Develop or leverage tooling to improve triage efficiency, signal quality, and program insights

What you’ll bring:

  • 3+ years of demonstrated ability in a security engineering role.
  • Experience operating bug bounty programs, including enhancements, automation and scaling, and/or bug hunting
  • Practical experience working with modern cloud technologies (eg. Amazon Web Services, Google Cloud Platform, Heroku, Microsoft Azure, etc.)
  • Experience analyzing code and systems to move from vulnerability → root cause → prevention
  • Real-world experience in software development and/or engineering operations
  • Ability to develop your own tools as needed in a variety of programming languages (eg. Python, Go, Rust, Javascript, etc.) is a plus, but not required.
  • Strong communication, collaboration, and problem-solving skills, with the ability to influence and guide cross-functional teams.
  • Formal credentials are great, but real-world experience, curiosity, passion and a growth mindset matter more.

What you’ll get:

  • Generous performance-based bonus plans to all eligible employees - we share in our success as one team
  • Rich medical, dental, and vision coverage
  • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
  • Quarterly all-company wellness days where everyone takes a pause together
  • Country specific holidays plus a day off for your birthday
  • One-time home office stipend
  • Annual professional development budget
  • Quarterly well-being stipend
  • Considerable paid parental leave
  • Employee referral bonus program
  • Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-REMOTE

Req ID: R3105

Hiring Ranges:

US Tier 1 Locations

$137,000—$183,000 USD

US Tier 2 Locations

$126,000—$168,000 USD

US Tier 3 Locations

$116,000—$155,000 USD

Read the full description
Security Senior Security Engineer, Bug Bounty at Mozilla

Owns and manages Mozilla's bug bounty program, triaging vulnerability reports, validating findings, and coordinating remediation with engineering teams.

Senior Posted about 2 hours ago RemoteFirstJobs Product
What this role involves

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501© Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

At Mozilla, we believe the internet is a global public resource—open and accessible to all. As a Security Engineer, you’ll protect that vision by building, breaking, and hardening products that put people’s privacy and safety first. We are looking for a security engineer to own, manage and administer the Mozilla Web Bug Bounty program and work with Mozilla product and SIRT teams to ensure risk mitigation of security incidents and events.

What you’ll do:

  • Own and scale Mozilla’s web bug bounty program, including strategy, prioritization, KPIs, and continuous improvement
  • Act as the primary interface with external researchers and platforms (e.g., HackerOne), fostering a high-quality and trusted research community
  • Lead triage and technical validation of incoming reports across multiple intake channels (HackerOne, Bugzilla, email)
  • Drive end-to-end vulnerability remediation, partnering with engineering teams to ensure timely, effective fixes
  • Identify root causes and systemic issues, and influence long-term improvements in secure development practices
  • Collaborate with the Security Incident Response Team (SIRT) on active incidents and post-incident reviews
  • Perform targeted code reviews (primarily JavaScript and Python) during investigations and high-risk changes
  • Develop or leverage tooling to improve triage efficiency, signal quality, and program insights

What you’ll bring:

  • 3+ years of demonstrated ability in a security engineering role.
  • Experience operating bug bounty programs, including enhancements, automation and scaling, and/or bug hunting
  • Practical experience working with modern cloud technologies (eg. Amazon Web Services, Google Cloud Platform, Heroku, Microsoft Azure, etc.)
  • Experience analyzing code and systems to move from vulnerability → root cause → prevention
  • Real-world experience in software development and/or engineering operations
  • Ability to develop your own tools as needed in a variety of programming languages (eg. Python, Go, Rust, Javascript, etc.) is a plus, but not required.
  • Strong communication, collaboration, and problem-solving skills, with the ability to influence and guide cross-functional teams.
  • Formal credentials are great, but real-world experience, curiosity, passion and a growth mindset matter more.

What you’ll get:

  • Generous performance-based bonus plans to all eligible employees - we share in our success as one team
  • Rich medical, dental, and vision coverage
  • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
  • Quarterly all-company wellness days where everyone takes a pause together
  • Country specific holidays plus a day off for your birthday
  • One-time home office stipend
  • Annual professional development budget
  • Quarterly well-being stipend
  • Considerable paid parental leave
  • Employee referral bonus program
  • Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-REMOTE

Req ID: R3105

Hiring Ranges:

Canada Tier 1 Locations

$104,000—$139,000 CAD

Canada Tier 2 Locations

$95,000—$126,000 CAD

Read the full description
Security Senior Security Engineer, Bug Bounty at Mozilla

Manages Mozilla's bug bounty program, triages security reports, validates vulnerabilities, and coordinates remediation with engineering teams.

Senior Posted about 2 hours ago RemoteFirstJobs Product
What this role involves

To learn the Hiring Ranges for this position, please select your location from the Apply Now dropdown menu.

To learn more about our Hiring Range System, please click this link.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501© Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

At Mozilla, we believe the internet is a global public resource—open and accessible to all. As a Security Engineer, you’ll protect that vision by building, breaking, and hardening products that put people’s privacy and safety first. We are looking for a security engineer to own, manage and administer the Mozilla Web Bug Bounty program and work with Mozilla product and SIRT teams to ensure risk mitigation of security incidents and events.

What you’ll do:

  • Own and scale Mozilla’s web bug bounty program, including strategy, prioritization, KPIs, and continuous improvement
  • Act as the primary interface with external researchers and platforms (e.g., HackerOne), fostering a high-quality and trusted research community
  • Lead triage and technical validation of incoming reports across multiple intake channels (HackerOne, Bugzilla, email)
  • Drive end-to-end vulnerability remediation, partnering with engineering teams to ensure timely, effective fixes
  • Identify root causes and systemic issues, and influence long-term improvements in secure development practices
  • Collaborate with the Security Incident Response Team (SIRT) on active incidents and post-incident reviews
  • Perform targeted code reviews (primarily JavaScript and Python) during investigations and high-risk changes
  • Develop or leverage tooling to improve triage efficiency, signal quality, and program insights

What you’ll bring:

  • 3+ years of demonstrated ability in a security engineering role.
  • Experience operating bug bounty programs, including enhancements, automation and scaling, and/or bug hunting
  • Practical experience working with modern cloud technologies (eg. Amazon Web Services, Google Cloud Platform, Heroku, Microsoft Azure, etc.)
  • Experience analyzing code and systems to move from vulnerability → root cause → prevention
  • Real-world experience in software development and/or engineering operations
  • Ability to develop your own tools as needed in a variety of programming languages (eg. Python, Go, Rust, Javascript, etc.) is a plus, but not required.
  • Strong communication, collaboration, and problem-solving skills, with the ability to influence and guide cross-functional teams.
  • Formal credentials are great, but real-world experience, curiosity, passion and a growth mindset matter more.

What you’ll get:

  • Generous performance-based bonus plans to all eligible employees - we share in our success as one team
  • Rich medical, dental, and vision coverage
  • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
  • Quarterly all-company wellness days where everyone takes a pause together
  • Country specific holidays plus a day off for your birthday
  • One-time home office stipend
  • Annual professional development budget
  • Quarterly well-being stipend
  • Considerable paid parental leave
  • Employee referral bonus program
  • Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-DNI

Req ID: R3105

Read the full description
Operator Senior, Business Risk & AI Automation at Reddit, Inc.

Architect and deploy AI-driven automation systems for SOX compliance testing and internal audit processes across core financial and business functions.

Senior Posted about 2 hours ago RemoteFirstJobs Product
What this role involves

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.

Position Overview

We’re seeking a highly motivated and analytical Senior, Business Risk and AI Automation, to play a pivotal role in building an AI-first internal audit and risk function. This role is the first of its kind and an opportunity for an audit individual with a passion for technology and innovation to drive the future of assurance and risk through AI and automation. You will be at the forefront of our efforts to build and scale an industry-leading AI assurance program. While your initial focus will be on leveraging agentic AI to transform SOX testing, you’ll have opportunities to impact cross-functional areas including core financial processes and platform regulatory risks and more. If you’re eager to join a team that’s shaping the future of risk and automation and influencing how mission-driven organizations operate, this is the perfect opportunity for you!

What You’ll Do

  • Architect and scale our SOX compliance program by designing, developing, and maintaining AI-driven testing that enhances accuracy, provides real-time insights, and reduces manual overhead.
  • Spearhead the testing of core business process controls (e.g. financial reporting, revenue recognition, payroll and equity compensation, etc.) using agentic AI systems to identify and mitigate potential threats.
  • Collaborate cross-functionally with Finance and Accounting, Sales, People & Culture, Legal, and other key stakeholders to strengthen controls and drive business process improvements.
  • Serve as a subject matter expert and champion for the use of AI and automation in risk management.
  • Contribute to a culture of innovation and excellence within the Risk Advisory and Assurance team.

Who You Might Be

  • An experienced professional with 2 to 4 years of experience in a Big 4 accounting firm, internal audit, and/or compliance function with a demonstrated passion for technology and automation.
  • A subject matter expert with experience supporting internal controls and SOXtesting in the technology industry, preferably platform companies.
  • A self-motivated, results-oriented technology-first thinker with a proactive and creative approach to problem-solving. You seek “what could be” and are driven to build it.
  • A collaborator with a strong work ethic and enthusiasm for learning, who thrives in a fast-paced, dynamic environment.

Knowledge, Skills, and Abilities

  • Professional certifications such as CPA, CIA, CISA, and/or CISSP preferred
  • Controls testing experience, including business process  controls,  entity-level controls, application controls, and key reports.
  • Ability to assess complex processes to identify risks and opportunities for automation
  • Hands-on experience leveraging AI tools and prompting (i.e., Google AI suite, ChatGPT, specialized AI audit tools, etc)
  • Critical thinker that can focus on solutions and comfortable with ambiguity

Benefits

  • Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
  • Family Planning Support
  • Gender-Affirming Care
  • Mental Health & Coaching Benefits
  • Comprehensive Medical Benefits & Health Care Spending Account
  • Registered Retirement Savings Plan with matching contributions
  • Income Replacement Programs
  • Flexible Vacation & Paid Volunteer Time Off
  • Generous Paid Parental Leave

In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Read the full description
Engineer Senior Software Engineer - Databases, SRE | Canada | Remote at Grafana Labs

Designs and implements automation for database reliability across Grafana Cloud's SaaS products, partnering with engineering squads to ensure high-SLA customer environments meet service level objectives.

Senior Remote Posted about 2 hours ago RemoteFirstJobs Product
What this role involves

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud’s actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a remote opportunity and we would be interested in applicants based in Canadian timezones at this time.

Senior Software Engineer - Grafana Databases, SRE

The Opportunity:

We are looking for a Senior Software Engineer - SRE to help us support our highest value Grafana Cloud customers by increasing the reliability of our Cloud databases that are based on Mimir, Loki, Tempo, and Pyroscope. We provide these databases as a SaaS product from AWS, GCP, and Azure across all regions.

What You’ll Be Doing:

The SRE team is embedded within the Mimir and Loki squads and focuses on ensuring that Grafana Cloud’s database products deliver exceptional reliability for our highest-SLA customers. We seek a senior engineer operating at the intersection of customer needs, production systems, and product engineering. In this role, you will:

  • Partner closely with product engineering squads (embedded model)
  • Own production reliability for high-SLA and complex customer environments
  • Design and implement automation to scale our reliability practices
  • Ensuring our customers meet our SLO targets
  • Define and evolve per-tenant SLOs and reliability models
  • Proactively reduce SLO burn to prevent repeat incidents
  • Serving as a primary escalation point and on-call for relevant incidents
  • Lead customer-impacting incident response and post-incident reviews
  • Contribute to design docs and code reviews
  • Influence feature design to ensure production scalability and operability
  • Build automation to eliminate toil where needed
  • Improve alert quality and reduce noisy escalations

Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5⁄3, Claude Opus 4.6, Gemini 3 Pro).

What Makes You a Great Fit:

  • Regular 1:1s to with your manager and colleagues
  • Reviewing and creating SLOs, proactively investigating ways in which we can further reduce budget burn for those SLOs, which can be self-directed or as the result of learnings from incidents, and may include improvements to monitoring, automation, increasing self-healing, auto-scaling, etc.
  • Improve observability of customers within their environments
  • Designing and implementing solutions to ensure reliability and scalability of our environments can meet rapidly increasing demands
  • Develop fault-tolerant design patterns ensuring that we are considering reliability at all stages of the service lifecycle.
  • Collaborating with our Engineering Leaders to help define and influence product strategy, roadmaps and technical designs
  • Participate in PR review and collaborating with other engineers on their Design Docs
  • Teach others about Site Reliability Engineering and communicate best practices to be applied early in development of new features and functionality
  • Participate in Incident Response when applicable, including investigation through to resolution, PIR, and communication with customers via Bridge calls where necessary

Requirements:

  • 6+ years engineering experience, 3+ in SRE/CRE/production engineering. Strong preference for those with formal customer reliability engineering experience.
  • Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
  • Experience operating multi-tenant systems in production
  • Strong experience designing and implementing SLOs
  • Experience with one or more programming languages (e.g. Go, Python, Java, etc)
  • Experience with Linux operating systems internals, and some knowledge of networking, cloud storage, and scaling.
  • Excellent problem-solving and troubleshooting skills.
  • Experience with calmly and actively participating in blame-free Incident Response, following up on actions, and writing high quality PIRs (Post Incident Reviews, a.k.a. post-mortem documents)
  • Ability to reason about performance, scaling, and failure modes
  • Comfortable working within an engineering team where individuals are encouraged to have a strong sense of autonomy and self-direction.
  • Ability to partner deeply with product engineering teams
  • We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!)

Compensation & Rewards:

In Canada, the compensation range for this role is CAD 164,490 - CAD 197,389. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

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Engineer Senior Software Engineer - Databases, SRE | USA | Remote at Grafana Labs

Senior SRE engineer designs automation and ensures production reliability for Grafana Cloud's database products across AWS, GCP, and Azure.

Senior Remote Posted about 2 hours ago RemoteFirstJobs Product
What this role involves

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud’s actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a remote opportunity and we would be interested in applicants based in US timezones at this time.

Senior Software Engineer - Grafana Databases, SRE

The Opportunity:

We are looking for a Senior Software Engineer - SRE to help us support our highest value Grafana Cloud customers by increasing the reliability of our Cloud databases that are based on Mimir, Loki, Tempo, and Pyroscope. We provide these databases as a SaaS product from AWS, GCP, and Azure across all regions.

What You’ll Be Doing:

The SRE team is embedded within the Mimir and Loki squads and focuses on ensuring that Grafana Cloud’s database products deliver exceptional reliability for our highest-SLA customers. We seek a senior engineer operating at the intersection of customer needs, production systems, and product engineering. In this role, you will:

  • Partner closely with product engineering squads (embedded model)
  • Own production reliability for high-SLA and complex customer environments
  • Design and implement automation to scale our reliability practices
  • Ensuring our customers meet our SLO targets
  • Define and evolve per-tenant SLOs and reliability models
  • Proactively reduce SLO burn to prevent repeat incidents
  • Serving as a primary escalation point and on-call for relevant incidents
  • Lead customer-impacting incident response and post-incident reviews
  • Contribute to design docs and code reviews
  • Influence feature design to ensure production scalability and operability
  • Build automation to eliminate toil where needed
  • Improve alert quality and reduce noisy escalations

Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5⁄3, Claude Opus 4.6, Gemini 3 Pro).

What Makes You a Great Fit:

  • Regular 1:1s to with your manager and colleagues
  • Reviewing and creating SLOs, proactively investigating ways in which we can further reduce budget burn for those SLOs, which can be self-directed or as the result of learnings from incidents, and may include improvements to monitoring, automation, increasing self-healing, auto-scaling, etc.
  • Improve observability of customers within their environments
  • Designing and implementing solutions to ensure reliability and scalability of our environments can meet rapidly increasing demands
  • Develop fault-tolerant design patterns ensuring that we are considering reliability at all stages of the service lifecycle.
  • Collaborating with our Engineering Leaders to help define and influence product strategy, roadmaps and technical designs
  • Participate in PR review and collaborating with other engineers on their Design Docs
  • Teach others about Site Reliability Engineering and communicate best practices to be applied early in development of new features and functionality
  • Participate in Incident Response when applicable, including investigation through to resolution, PIR, and communication with customers via Bridge calls where necessary

Requirements:

  • 6+ years engineering experience, 3+ in SRE/CRE/production engineering. Strong preference for those with formal customer reliability engineering experience.
  • Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
  • Experience operating multi-tenant systems in production
  • Strong experience designing and implementing SLOs
  • Experience with one or more programming languages (e.g. Go, Python, Java, etc)
  • Experience with Linux operating systems internals, and some knowledge of networking, cloud storage, and scaling.
  • Excellent problem-solving and troubleshooting skills.
  • Experience with calmly and actively participating in blame-free Incident Response, following up on actions, and writing high quality PIRs (Post Incident Reviews, a.k.a. post-mortem documents)
  • Ability to reason about performance, scaling, and failure modes
  • Comfortable working within an engineering team where individuals are encouraged to have a strong sense of autonomy and self-direction.
  • Ability to partner deeply with product engineering teams
  • We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!)

Compensation & Rewards:

In the United States, the compensation range for this role is USD 154,445 - USD 185,334. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Read the full description
Data Analytics ServiceNow Senior Business Analyst - IRM at NewRocket

Senior Business Analyst who gathers and documents business requirements, defines customer needs, produces functional specifications, and facilitates testing for ServiceNow IRM implementations.

Senior Remote Posted about 2 hours ago RemoteFirstJobs Product
What this role involves

ServiceNow Senior Business Analyst

Remote

Why Us

NewRocket is the AI-first Elite ServiceNow Partner that activates real value on the Now Platform. As a trusted advisor to enterprise leaders, we combine industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence. With two decades of experience guiding clients to realize the full potential of the ServiceNow AI Platform, we are one of the largest pure-play ServiceNow partners, uniquely focused on enabling enterprises to adopt AI they trust—AI that delivers lasting business value.

We # GoBeyondWorkflows to create new kinds of experiences for our customers.

Come join our Crew!

The Role

NewRocket is a global team made up of ServiceNow professionals who help our customers run and grow their ServiceNow environments. We are hiring a ServiceNow Senior Business Analyst. We will provide support and guidance to get you up to speed on some of the most amazing projects!  We provide official ServiceNow training so you can achieve multiple certifications. We will set expectations for what success looks like. Then we will allow you use your skills and experience to come up with innovative solutions to achieve customer goals.

We # GoBeyondWorkflows to create new kinds of experiences for our customers.

Come join our Crew!

What You Will Be Doing

  • Understand and document business requirements and user stories for ServiceNow implementations.
  • Define customer needs, determine strategies, develop plans/proposals and make recommendations around customer’s internal processes and functions for improved efficiency and effectiveness
  • Own business requirements and agreement of priorities with clients/end users
  • Conduct impact analysis on existing business process and function IRM
  • Produce functional specifications, wireframes, and mock-ups for delivery teams
  • Partner with technical team to conduct demos and show & tells with client end users
  • Contribute to writing test scripts including acceptance criteria
  • Facilitate testing/UAT and obtain agreement on priorities with client / end users

What You Bring Along

  • 5+ years of experience working experience as a Business Analyst
  • Proven ServiceNow experience with expertise in IRM.
  • Strong knowledge of business process architecture principles for cloud-based platforms
  • Strong experience with ServiceNow Platforms in Integration, Security Center, Upgrade, Debugging, Custom Application
  • Understanding of Agile/Scrum methodologies
  • Strong written and verbal communication skills
  • Ability to assess and mitigate risk
  • Strong problem-solving skills; ability to simplify complex situations
  • Strong relationship management skills with all levels
  • Good documentation and stakeholder communication skills

Education:

  • A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience

Certifications & Knowledge

The candidate must be willing and able to continue their education within the ServiceNow platform and beyond. It is expected that the candidate will be able to complete ServiceNow competency Certifications as well as Module Accreditations.

Preferred Certifications:

  • ServiceNow CSA certification

We Take Care of Our People

NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard.  We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.in@newrocket.com.

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Sales Enterprise Account Exec, Cybersecurity (Financial Services) at ServiceNow

Enterprise account executive sells cybersecurity SaaS solutions to Fortune 500 financial services clients, managing C-suite relationships and coordinating cross-functional account strategies.

Senior Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500¼ work smarter, faster, and better. We’re building an AI-native culture where technology and talent are unstoppable together. And we’re just getting started.

Join us to put AI to work for people.

Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise.

Job Description

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

  • Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
  • Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
  • Identify the right specialist/ support resources to bring into a deal, at the right time

Qualifications

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
  • 7+ years of sales experience within software OR solutions sales organization
  • Experience selling cybersecurity
  • Knowledge of and experience selling into the Financial Services industry
  • Experience establishing trusted relationships with current and prospective clients and other teams
  • Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships
  • Experience achieving sales targets
  • The ability to understand the “bigger picture” and our plans around IT
  • Experience promoting a customer success focus in a “win as a team” environment

For positions in this location, we offer a base pay of $114,400 - $188,750, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Read the full description
Sales Sr Federal Enterprise Account Executive - DAF at ServiceNow

Senior account executive develops new SaaS business revenue by building C-suite relationships, orchestrating account strategies, and managing cross-functional sales teams for enterprise customers.

Senior Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500¼. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

  • Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
  • Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
  • Identify the right specialist/ support resources to bring into a deal, at the right time

Qualifications

To be successful in this role you have:

  • 10+ years of sales experience within software OR solutions sales organization
  • Experience establishing trusted relationships with current and prospective clients and other teams
  • Experience producing new business, negotiate deals, and maintain healthy C-Level relationships
  • Experience achieving sales targets
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
  • The ability to understand the “bigger picture” and our plans around IT
  • Experience promoting a customer success focus in a “win as a team” environment
  • Willingness to travel up to 50%

For positions in this location, we offer a base pay of  $ 130,650 - 191,900  plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Read the full description
Sales Sr. Principal Strategist, Value Led Transformation at ServiceNow

Develops value narratives and transformation strategies for enterprise customers, collaborating with sales teams to drive revenue growth and connect C-suite stakeholders with ServiceNow solutions.

Senior Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500¼ work smarter, faster, and better. We’re building an AI-native culture where technology and talent are unstoppable together. And we’re just getting started.

Join us to put AI to work for people.

Job Description

The Financial Services Insurance Strategist is a role that operates together with ServiceNow’s customer-centric sales teams as well as with other key functions within ServiceNow (i.e., executive offices, industry go-to-market, solution sales) to identify, calculate, and develop value narratives for our most strategic customer and biggest bets. These narratives must demonstrate how ServiceNow’s solutions impact our customers’ P&L (reduce costs, increase revenue), show industry relevancy across our customer’s priorities and challenges, and be compelling in nature. S/he will serve as the main point of contact for the AMS-based Insurance account sales teams.  They will help our account teams to connect with senior and C-suite stakeholders and take our messaging, communications and experience to the next level with a financial acumen and industry-based lens.

The ideal candidate brings a powerful combination of:

  • Consulting experience at a leading strategy / consulting firm
  • Experience acquired from working for a leading Financial Services company
  • Working knowledge of how technology can and should be leveraged to drive transformation change in the In
  • Experience in a customer-facing role selling and delivering consulting services

S/he will closely align with our core and solution account teams to seed and develop strategic opportunities. S/he will build trusted relationships with customer and partner executives, partner with sales leaders, and be a significant contributor to the revenue growth in our Financial Services accounts in AMS.

This Strategist is responsible for three specific areas of responsibility, including:

  1. Industry-relevant value strategy: Develop value narratives and horizons for ServiceNow’s most strategic customers that are industry relevant and compelling. Work with account teams to identify and align ServiceNow’s extended go-to-market teams around dream big value narrative ideas.
  2. Value output driving pipeline generation and expansion: Partner with account executives and their teams to progress pipeline by infusing value and industry expertise. Calculate analyses for top pursuits, including value estimates and outcome-focused business cases. Tailor storytelling and deliverables for customer audience and personas (i.e. CIO vs. line of business owner).
  3. Value KPI design: Identify the value of use cases and key processes within Insurance. Work with cross-functional teams to infuse these insights and KPIs into value models, business cases, and executive presentations.

A compelling candidate brings a unique combination of experiences, spanning senior leadership experience in the Financial Services industry, an understanding of financial modeling and acumen, and depth of expertise in strategic consulting. S/he is expected to “roll up their sleeves” and is equally comfortable devising a multi-year strategy to penetrate the local market while also tracking the status of existing opportunities and key areas of pursuit.  S/he thrives in a high growth, fast-paced environment, and can maintain a ‘north star’ point of view despite managing urgent requests of a given day.   S/he will maintain a pulse on broader ServiceNow and Global Sales priorities, programs, and communications, and advise on ideal messaging, channels and approaches with the goal of delivering the best possible solution for customers.  We’re looking for a high-energy, relationship building and empathetic partner who has a business-building mindset and is a remarkable communicator!

Qualifications

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
  • 5+ years of experience in the financial services industry with proven success in guiding strategy, operations and day to day functions
  • 10+ years at a top tier consulting firm designing and driving transformational change for financial services clients
  • Exceptional financial acumen and modeling skills
  • Exceptional executive presentation skills – in person, on zoom, C-level
  • Ability to develop trusted advisor relationships with customers and sales organizations; demonstrated ability to advise and influence senior leaders, multiple teams / departments on strategy, messaging and customer engagement
  • Experience producing thought leadership content and communications
  • Resourceful, self-motivated and able to prioritize independently shifting workloads in a dynamic, high growth environment
  • Agile business mind; adept ability to work in a matrix organization structure with a highly distributed team, leading through influence and relationship-building
  • Proven ability achieving revenue targets for an overall region and accounts, in partnership with direct account sales teams
  • Superior organizational skills with ability to effectively prioritize
  • Ability to travel up to 40% of the time
  • Bachelors and/or Masters degree in Business, Technology, Engineering or related fields

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Read the full description
Engineer Senior Software Engineer - Databases, SRE | Canada | Remote at Grafana Labs

Senior engineer ensures reliability and uptime of Grafana Cloud database products by designing automation, monitoring SLOs, and partnering with product teams on production systems.

Senior Remote Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud’s actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a remote opportunity and we would be interested in applicants based in Canadian timezones at this time.

Senior Software Engineer - Grafana Databases, SRE

The Opportunity:

We are looking for a Senior Software Engineer - SRE to help us support our highest value Grafana Cloud customers by increasing the reliability of our Cloud databases that are based on Mimir, Loki, Tempo, and Pyroscope. We provide these databases as a SaaS product from AWS, GCP, and Azure across all regions.

What You’ll Be Doing:

The SRE team is embedded within the Mimir and Loki squads and focuses on ensuring that Grafana Cloud’s database products deliver exceptional reliability for our highest-SLA customers. We seek a senior engineer operating at the intersection of customer needs, production systems, and product engineering. In this role, you will:

  • Partner closely with product engineering squads (embedded model)
  • Own production reliability for high-SLA and complex customer environments
  • Design and implement automation to scale our reliability practices
  • Ensuring our customers meet our SLO targets
  • Define and evolve per-tenant SLOs and reliability models
  • Proactively reduce SLO burn to prevent repeat incidents
  • Serving as a primary escalation point and on-call for relevant incidents
  • Lead customer-impacting incident response and post-incident reviews
  • Contribute to design docs and code reviews
  • Influence feature design to ensure production scalability and operability
  • Build automation to eliminate toil where needed
  • Improve alert quality and reduce noisy escalations

Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5⁄3, Claude Opus 4.6, Gemini 3 Pro).

What Makes You a Great Fit:

  • Regular 1:1s to with your manager and colleagues
  • Reviewing and creating SLOs, proactively investigating ways in which we can further reduce budget burn for those SLOs, which can be self-directed or as the result of learnings from incidents, and may include improvements to monitoring, automation, increasing self-healing, auto-scaling, etc.
  • Improve observability of customers within their environments
  • Designing and implementing solutions to ensure reliability and scalability of our environments can meet rapidly increasing demands
  • Develop fault-tolerant design patterns ensuring that we are considering reliability at all stages of the service lifecycle.
  • Collaborating with our Engineering Leaders to help define and influence product strategy, roadmaps and technical designs
  • Participate in PR review and collaborating with other engineers on their Design Docs
  • Teach others about Site Reliability Engineering and communicate best practices to be applied early in development of new features and functionality
  • Participate in Incident Response when applicable, including investigation through to resolution, PIR, and communication with customers via Bridge calls where necessary

Requirements:

  • 6+ years engineering experience, 3+ in SRE/CRE/production engineering. Strong preference for those with formal customer reliability engineering experience.
  • Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
  • Experience operating multi-tenant systems in production
  • Strong experience designing and implementing SLOs
  • Experience with one or more programming languages (e.g. Go, Python, Java, etc)
  • Experience with Linux operating systems internals, and some knowledge of networking, cloud storage, and scaling.
  • Excellent problem-solving and troubleshooting skills.
  • Experience with calmly and actively participating in blame-free Incident Response, following up on actions, and writing high quality PIRs (Post Incident Reviews, a.k.a. post-mortem documents)
  • Ability to reason about performance, scaling, and failure modes
  • Comfortable working within an engineering team where individuals are encouraged to have a strong sense of autonomy and self-direction.
  • Ability to partner deeply with product engineering teams
  • We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!)

Compensation & Rewards:

In Canada, the compensation range for this role is CAD 164,490 - CAD 197,389. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Read the full description
Engineer Senior Software Engineer - Databases, SRE | USA | Remote at Grafana Labs

Senior SRE engineer ensures reliability of Grafana Cloud's database products (Mimir, Loki, Tempo, Pyroscope) by designing automation, owning production systems, and meeting customer SLOs.

Senior Remote Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud’s actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a remote opportunity and we would be interested in applicants based in US timezones at this time.

Senior Software Engineer - Grafana Databases, SRE

The Opportunity:

We are looking for a Senior Software Engineer - SRE to help us support our highest value Grafana Cloud customers by increasing the reliability of our Cloud databases that are based on Mimir, Loki, Tempo, and Pyroscope. We provide these databases as a SaaS product from AWS, GCP, and Azure across all regions.

What You’ll Be Doing:

The SRE team is embedded within the Mimir and Loki squads and focuses on ensuring that Grafana Cloud’s database products deliver exceptional reliability for our highest-SLA customers. We seek a senior engineer operating at the intersection of customer needs, production systems, and product engineering. In this role, you will:

  • Partner closely with product engineering squads (embedded model)
  • Own production reliability for high-SLA and complex customer environments
  • Design and implement automation to scale our reliability practices
  • Ensuring our customers meet our SLO targets
  • Define and evolve per-tenant SLOs and reliability models
  • Proactively reduce SLO burn to prevent repeat incidents
  • Serving as a primary escalation point and on-call for relevant incidents
  • Lead customer-impacting incident response and post-incident reviews
  • Contribute to design docs and code reviews
  • Influence feature design to ensure production scalability and operability
  • Build automation to eliminate toil where needed
  • Improve alert quality and reduce noisy escalations

Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5⁄3, Claude Opus 4.6, Gemini 3 Pro).

What Makes You a Great Fit:

  • Regular 1:1s to with your manager and colleagues
  • Reviewing and creating SLOs, proactively investigating ways in which we can further reduce budget burn for those SLOs, which can be self-directed or as the result of learnings from incidents, and may include improvements to monitoring, automation, increasing self-healing, auto-scaling, etc.
  • Improve observability of customers within their environments
  • Designing and implementing solutions to ensure reliability and scalability of our environments can meet rapidly increasing demands
  • Develop fault-tolerant design patterns ensuring that we are considering reliability at all stages of the service lifecycle.
  • Collaborating with our Engineering Leaders to help define and influence product strategy, roadmaps and technical designs
  • Participate in PR review and collaborating with other engineers on their Design Docs
  • Teach others about Site Reliability Engineering and communicate best practices to be applied early in development of new features and functionality
  • Participate in Incident Response when applicable, including investigation through to resolution, PIR, and communication with customers via Bridge calls where necessary

Requirements:

  • 6+ years engineering experience, 3+ in SRE/CRE/production engineering. Strong preference for those with formal customer reliability engineering experience.
  • Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
  • Experience operating multi-tenant systems in production
  • Strong experience designing and implementing SLOs
  • Experience with one or more programming languages (e.g. Go, Python, Java, etc)
  • Experience with Linux operating systems internals, and some knowledge of networking, cloud storage, and scaling.
  • Excellent problem-solving and troubleshooting skills.
  • Experience with calmly and actively participating in blame-free Incident Response, following up on actions, and writing high quality PIRs (Post Incident Reviews, a.k.a. post-mortem documents)
  • Ability to reason about performance, scaling, and failure modes
  • Comfortable working within an engineering team where individuals are encouraged to have a strong sense of autonomy and self-direction.
  • Ability to partner deeply with product engineering teams
  • We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!)

Compensation & Rewards:

In the United States, the compensation range for this role is USD 154,445 - USD 185,334. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Read the full description
Sales Enterprise Account Exec, Cybersecurity (Financial Services) at ServiceNow

Enterprise sales executive closes SaaS deals with Fortune 500 financial services companies by building C-suite relationships and orchestrating account strategies.

Senior Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500¼ work smarter, faster, and better. We’re building an AI-native culture where technology and talent are unstoppable together. And we’re just getting started.

Join us to put AI to work for people.

Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise.

Job Description

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

  • Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
  • Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
  • Identify the right specialist/ support resources to bring into a deal, at the right time

Qualifications

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
  • 7+ years of sales experience within software OR solutions sales organization
  • Experience selling cybersecurity
  • Knowledge of and experience selling into the Financial Services industry
  • Experience establishing trusted relationships with current and prospective clients and other teams
  • Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships
  • Experience achieving sales targets
  • The ability to understand the “bigger picture” and our plans around IT
  • Experience promoting a customer success focus in a “win as a team” environment

For positions in this location, we offer a base pay of $114,400 - $188,750, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Read the full description
Sales Sr Federal Enterprise Account Executive - DAF at ServiceNow

Senior account executive generates new SaaS revenue by building relationships with C-suite clients, developing account strategies, and orchestrating cross-functional teams to close enterprise deals.

Senior Posted about 3 hours ago RemoteFirstJobs Product
What this role involves

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500¼. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

  • Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
  • Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
  • Identify the right specialist/ support resources to bring into a deal, at the right time

Qualifications

To be successful in this role you have:

  • 10+ years of sales experience within software OR solutions sales organization
  • Experience establishing trusted relationships with current and prospective clients and other teams
  • Experience producing new business, negotiate deals, and maintain healthy C-Level relationships
  • Experience achieving sales targets
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
  • The ability to understand the “bigger picture” and our plans around IT
  • Experience promoting a customer success focus in a “win as a team” environment
  • Willingness to travel up to 50%

For positions in this location, we offer a base pay of  $ 130,650 - 191,900  plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Read the full description
Engineer Senior Fullstack Developer -AI at Narvar

Senior fullstack engineer builds customer-facing post-purchase products using TypeScript, React, Go, and GraphQL, with primary focus on frontend development and secondary backend work.

Senior Remote Posted about 4 hours ago RemoteFirstJobs Product
What this role involves

Narvar is growing! We are looking for Full stack Software Engineers that enjoy working on both APIs and UIs. In this role, you will build products that power the post-purchase experience for the biggest brands in the retail industry. As a Fullmstack Software Engineer, you will have a direct impact on our customer-facing products and work with modern technologies like Typescript, React, Go, Java, and GraphQL to ship complex features that drive millions of views.

You’ll join the team behind Narvar Secure and Narvar Assist — our package-protection and claims products. Secure lets shoppers opt in to shipping protection at checkout and file loss, theft, or damage claims through a branded, self-service portal. Assist uses AI and machine learning to enhance delivery-claim decisions and detect fraud in real time, resolving issues for shoppers while protecting our retailers from abuse. You’ll own live, consumer-facing claim experiences end to end — from storefront integrations (Shopify, Salesforce Commerce Cloud) and embeddable widgets, through a shared, claim-decisioning platform.

For this role, you should be located in Canada and able to work within EST/EDT OR PST hours. We are fully remote.

Day-to-day

Frontend Development (Primary Focus)

  • Implement new product features & support/ extend existing ones
  • Build frontend platform components leveraged across our internal, external products and ecommerce storefronts like Shopify, Salesforce etc
  • Work with product and design teams toTranslate product and design work (Figma) into robust, accessible, high-performance UI components
  • Own frontend architecture decisions and uphold code-quality standards alongside other senior engineers, and mentor teammates through code review

Backend Development (Secondary Focus)

  • Contribute to development and maintenance of backend services using primarily Golang, Node.js
  • Understanding of google cloud platform (GCP), CI/CD and be able to deploy code and infrastructure components
  • Work with datastores like PostgreSQL, Cloud Spanner, BigQuery, and Bigtable
  • Understand and implement RESTful or GraphQL APIs

What We’re Looking For

  • You have 6+ years of experience building reliable, scalable, and high-quality systems
  • AI-first development — you treat AI (e.g., Claude) as your primary engineering surface, orchestrating, reviewing, and shipping through it rather than hand-writing code. You’re genuinely curious about your own AI workflow — continually experimenting, refining, and staying on the leading edge of what these tools can do — and you help the team do the same by sharing what works.
  • Experience in building consumer facing applications with a frontend framework(s), such as React (preferable), Svelte Angular, Vue or Ember
  • Experience building well-designed software with NodeJS or Golang
  • Experience developing consumer facing applications consuming various APIs from a microservice backend system
  • Experience with cloud platforms such as AWS, Azure, or GCP is a plus.
  • Knowledge of full development life cycle and computer science fundamentals
  • Strong focus on code quality and code reviews
  • Experience with mentoring other engineers
  • Previous startup experience strongly preferred with growth and product engineering mindset

Why Narvar?

We’re on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That’s why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you’ve ever bought something online, there’s a good chance you’ve used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we’ve served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We’re a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including: annual bonus, equity, and benefits.

The range reflects the minimum and maximum target for new hire salaries for the position across the US. Within the range, individual compensation packages are based on factors unique to each candidate, including but not limited to, skill set, education and certifications, and work location.

Narvar Pay Range

$141,000—$198,000 CAD

Please read our Privacy Policy to learn what personal information we collect in connection with your job application, and how we may use and share it.

Read the full description
Engineer Senior Fullstack Developer -AI at Narvar

Senior fullstack engineer builds customer-facing claim and package-protection products using React, Go, and GraphQL, with primary focus on frontend and secondary backend work.

Senior Remote Posted about 4 hours ago RemoteFirstJobs Product
What this role involves

Narvar is growing! We are looking for Full stack Software Engineers that enjoy working on both APIs and UIs. In this role, you will build products that power the post-purchase experience for the biggest brands in the retail industry. As a Fullmstack Software Engineer, you will have a direct impact on our customer-facing products and work with modern technologies like Typescript, React, Go, Java, and GraphQL to ship complex features that drive millions of views.

You’ll join the team behind Narvar Secure and Narvar Assist — our package-protection and claims products. Secure lets shoppers opt in to shipping protection at checkout and file loss, theft, or damage claims through a branded, self-service portal. Assist uses AI and machine learning to enhance delivery-claim decisions and detect fraud in real time, resolving issues for shoppers while protecting our retailers from abuse. You’ll own live, consumer-facing claim experiences end to end — from storefront integrations (Shopify, Salesforce Commerce Cloud) and embeddable widgets, through a shared, claim-decisioning platform.

For this role, you should be located in Canada and able to work within EST/EDT OR PST hours. We are fully remote.

Day-to-day

Frontend Development (Primary Focus)

  • Implement new product features & support/ extend existing ones
  • Build frontend platform components leveraged across our internal, external products and ecommerce storefronts like Shopify, Salesforce etc
  • Work with product and design teams toTranslate product and design work (Figma) into robust, accessible, high-performance UI components
  • Own frontend architecture decisions and uphold code-quality standards alongside other senior engineers, and mentor teammates through code review

Backend Development (Secondary Focus)

  • Contribute to development and maintenance of backend services using primarily Golang, Node.js
  • Understanding of google cloud platform (GCP), CI/CD and be able to deploy code and infrastructure components
  • Work with datastores like PostgreSQL, Cloud Spanner, BigQuery, and Bigtable
  • Understand and implement RESTful or GraphQL APIs

What We’re Looking For

  • You have 6+ years of experience building reliable, scalable, and high-quality systems
  • AI-first development — you treat AI (e.g., Claude) as your primary engineering surface, orchestrating, reviewing, and shipping through it rather than hand-writing code. You’re genuinely curious about your own AI workflow — continually experimenting, refining, and staying on the leading edge of what these tools can do — and you help the team do the same by sharing what works.
  • Experience in building consumer facing applications with a frontend framework(s), such as React (preferable), Svelte Angular, Vue or Ember
  • Experience building well-designed software with NodeJS or Golang
  • Experience developing consumer facing applications consuming various APIs from a microservice backend system
  • Experience with cloud platforms such as AWS, Azure, or GCP is a plus.
  • Knowledge of full development life cycle and computer science fundamentals
  • Strong focus on code quality and code reviews
  • Experience with mentoring other engineers
  • Previous startup experience strongly preferred with growth and product engineering mindset

Why Narvar?

We’re on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That’s why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you’ve ever bought something online, there’s a good chance you’ve used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we’ve served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We’re a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including: annual bonus, equity, and benefits.

The range reflects the minimum and maximum target for new hire salaries for the position across the US. Within the range, individual compensation packages are based on factors unique to each candidate, including but not limited to, skill set, education and certifications, and work location.

Narvar Pay Range

$141,000—$198,000 CAD

Please read our Privacy Policy to learn what personal information we collect in connection with your job application, and how we may use and share it.

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Engineer Senior Fullstack Developer -AI at Narvar

Senior fullstack engineer builds consumer-facing claim and package-protection products using TypeScript, React, Go, and GraphQL across frontend and backend systems.

Senior Remote Posted about 4 hours ago RemoteFirstJobs Product
What this role involves

Narvar is growing! We are looking for Full stack Software Engineers that enjoy working on both APIs and UIs. In this role, you will build products that power the post-purchase experience for the biggest brands in the retail industry. As a Fullmstack Software Engineer, you will have a direct impact on our customer-facing products and work with modern technologies like Typescript, React, Go, Java, and GraphQL to ship complex features that drive millions of views.

You’ll join the team behind Narvar Secure and Narvar Assist — our package-protection and claims products. Secure lets shoppers opt in to shipping protection at checkout and file loss, theft, or damage claims through a branded, self-service portal. Assist uses AI and machine learning to enhance delivery-claim decisions and detect fraud in real time, resolving issues for shoppers while protecting our retailers from abuse. You’ll own live, consumer-facing claim experiences end to end — from storefront integrations (Shopify, Salesforce Commerce Cloud) and embeddable widgets, through a shared, claim-decisioning platform.

For this role, you should be located in Canada and able to work within EST/EDT OR PST hours. We are fully remote.

Day-to-day

Frontend Development (Primary Focus)

  • Implement new product features & support/ extend existing ones
  • Build frontend platform components leveraged across our internal, external products and ecommerce storefronts like Shopify, Salesforce etc
  • Work with product and design teams toTranslate product and design work (Figma) into robust, accessible, high-performance UI components
  • Own frontend architecture decisions and uphold code-quality standards alongside other senior engineers, and mentor teammates through code review

Backend Development (Secondary Focus)

  • Contribute to development and maintenance of backend services using primarily Golang, Node.js
  • Understanding of google cloud platform (GCP), CI/CD and be able to deploy code and infrastructure components
  • Work with datastores like PostgreSQL, Cloud Spanner, BigQuery, and Bigtable
  • Understand and implement RESTful or GraphQL APIs

What We’re Looking For

  • You have 6+ years of experience building reliable, scalable, and high-quality systems
  • AI-first development — you treat AI (e.g., Claude) as your primary engineering surface, orchestrating, reviewing, and shipping through it rather than hand-writing code. You’re genuinely curious about your own AI workflow — continually experimenting, refining, and staying on the leading edge of what these tools can do — and you help the team do the same by sharing what works.
  • Experience in building consumer facing applications with a frontend framework(s), such as React (preferable), Svelte Angular, Vue or Ember
  • Experience building well-designed software with NodeJS or Golang
  • Experience developing consumer facing applications consuming various APIs from a microservice backend system
  • Experience with cloud platforms such as AWS, Azure, or GCP is a plus.
  • Knowledge of full development life cycle and computer science fundamentals
  • Strong focus on code quality and code reviews
  • Experience with mentoring other engineers
  • Previous startup experience strongly preferred with growth and product engineering mindset

Why Narvar?

We’re on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That’s why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you’ve ever bought something online, there’s a good chance you’ve used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we’ve served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We’re a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including: annual bonus, equity, and benefits.

The range reflects the minimum and maximum target for new hire salaries for the position across the US. Within the range, individual compensation packages are based on factors unique to each candidate, including but not limited to, skill set, education and certifications, and work location.

Narvar Pay Range

$141,000—$198,000 CAD

Please read our Privacy Policy to learn what personal information we collect in connection with your job application, and how we may use and share it.

Read the full description
Operator Solutions Architect, Scaled Operations AI Accelerator Team

Designs and implements AI automation solutions to streamline operations at scale across Meta's global infrastructure.

Senior Posted about 4 hours ago Jobicy AI
What this role involves
The Scaled Operations organization in Meta is responsible for delivering global scaled human operations to power Meta company priorities. Meta is seeking a highly skilled Automation Solutions Architect to join...
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Engineer Toptal: Oracle Integration Cloud (OIC) Consultant

Designs, builds, and supports enterprise integration solutions using Oracle Integration Cloud across multiple Oracle and third-party applications.

Senior Remote Posted about 6 hours ago We Work Remotely — Programming
What this role involves

Headquarters: Remote
URL: https://www.toptal.com/

About the Role

We're looking for an Oracle Integration Cloud Consultant who can own enterprise integration work end to end — discovery, architecture, implementation, migration, and production support. This isn't a "follow the ticket" role: you'll independently design and build production-grade OIC integrations connecting Oracle applications with ecommerce, ERP, CRM, finance, and supply chain platforms. If you know OIC 3 inside and out and want variety across projects and industries, this is built for that.

What You'll Do

  • Design and build integrations using Oracle Integration Cloud, including Oracle and third-party adapter configuration

  • Develop scheduled, event-driven, batch, and API-based integrations

  • Create data mappings, transformations, validations, and orchestration workflows

  • Integrate Oracle applications with ecommerce, ERP, CRM, finance, and supply chain platforms

  • Implement error handling, retries, monitoring, logging, and alerting

  • Define data contracts and technical documentation

  • Troubleshoot integration and connectivity issues across environments

  • Support deployments across development, testing, and production

  • Evaluate integration architectures, platform costs, and alternative approaches

  • Collaborate directly with application, infrastructure, and business teams

What You Bring

  • Strong hands-on experience with Oracle Integration Cloud, preferably OIC 3

  • Experience building and deploying production-grade integration flows

  • Experience with at least one Oracle enterprise application (JD Edwards, Oracle ERP Cloud, E-Business Suite, PeopleSoft, or Siebel)

  • Strong knowledge of REST, SOAP, JSON, XML, webhooks, authentication, and data mapping

  • Experience with scheduled, event-driven, synchronous, and asynchronous integration patterns

  • Experience with error handling, monitoring, troubleshooting, and operational support

  • Familiarity with Oracle Cloud Infrastructure

  • Strong communication, documentation, and independent problem-solving skills

Nice to Have

  • Experience with JD Edwards adapters or JDE Orchestrator

  • Ecommerce platform integration experience

  • OIC cost modeling or process automation experience

  • Gen2-to-Gen3 migration experience

  • OCI AI services or MCP integration experience

Why This Role

  • Variety: Multiple industries and project types — discovery, architecture, migration, and production support

  • Growth path: Potential to contribute as a developer, technical lead, or integration architect depending on project scope

  • Exposure: Enterprise ERP, ecommerce, cloud, and AI-enabled integration work

  • Longevity: Real potential for follow-on engagements beyond the initial project

 

To apply: https://weworkremotely.com/remote-jobs/toptal-oracle-integration-cloud-oic-consultant

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