Handles inbound support tickets and live chat for a legal tech SaaS platform, troubleshooting issues and ensuring seamless customer experience across global time zones.

Supports CEO and leadership team by managing executive workflows, maintaining operational visibility, coordinating tasks/projects, and ensuring organizational alignment across a distributed team.

Manages strategic client partnerships, drives new business development, and leads proposal development for environmental consulting clients in industrial and manufacturing sectors.

Manages social media presence, creates and schedules content, analyzes engagement metrics, and leads community management initiatives for gaming clients.

Manages social media presence, creates and schedules content, analyzes engagement metrics, and leads community management efforts for gaming clients.

Handles inbound support tickets and live chat for legal tech clients, troubleshoots platform issues, and maintains customer satisfaction across global time zones.

Executive Assistant supports the CEO and leadership team by managing workflows, maintaining operational systems, coordinating projects, and ensuring organizational alignment across a distributed real estate startup.

Conducts user research initiatives across donor and nonprofit workflows, selecting appropriate methods like interviews and usability tests to inform product decisions.

Conducts end-to-end UX research including interviews, usability tests, and surveys to inform product decisions across donor and nonprofit-facing experiences.

Conducts UX research and product discovery across donor and nonprofit segments, running end-to-end research initiatives from methodology design through analysis and presentation.

Conducts end-to-end UX research including user interviews, usability testing, and competitive analysis to inform product decisions across donor and nonprofit-facing features.

Conducts end-to-end UX research and product discovery using interviews, usability tests, surveys, and competitive analysis to inform product decisions across donor and nonprofit platforms.

Conducts user research across B2C and B2B contexts, designing and executing research initiatives from methodology to insights to drive product decisions.

Conducts UX research and product discovery across donor and nonprofit-facing experiences, running studies end-to-end from methodology design through synthesis and actionable insights.

Conducts end-to-end UX research and product discovery across donor and nonprofit-facing experiences, choosing appropriate methodologies to inform product decisions.

Designs and develops efficient MS SQL and PostgreSQL databases, optimizes performance, ensures data security, and manages ETL processes for a cannabis retail platform.

Conducts UX research and product discovery studies through interviews, usability tests, and surveys to inform product decisions across donor and nonprofit-facing platforms.

Solutions Engineer who implements direct mail platform solutions for customers, manages technical onboarding, and ensures successful deployments alongside account management teams.

Manages day-to-day bookkeeping, accounts payable/receivable, bank reconciliations, and financial reporting across retail and eCommerce platforms using Xero and payment systems.

Conducts end-to-end UX research including interviews, usability tests, and surveys to inform product decisions across donor and nonprofit-facing experiences.