ServiceNow Senior Business Analyst

Remote

Why Us

NewRocket is the AI-first Elite ServiceNow Partner that activates real value on the Now Platform. As a trusted advisor to enterprise leaders, we combine industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence. With two decades of experience guiding clients to realize the full potential of the ServiceNow AI Platform, we are one of the largest pure-play ServiceNow partners, uniquely focused on enabling enterprises to adopt AI they trust—AI that delivers lasting business value.

We # GoBeyondWorkflows to create new kinds of experiences for our customers.

Come join our Crew!

The Role

NewRocket is a global team made up of ServiceNow professionals who help our customers run and grow their ServiceNow environments. We are hiring a ServiceNow Senior Business Analyst. We will provide support and guidance to get you up to speed on some of the most amazing projects!  We provide official ServiceNow training so you can achieve multiple certifications. We will set expectations for what success looks like. Then we will allow you use your skills and experience to come up with innovative solutions to achieve customer goals.

We # GoBeyondWorkflows to create new kinds of experiences for our customers.

Come join our Crew!

What You Will Be Doing

• Understand and document business requirements and user stories for ServiceNow implementations.
• Define customer needs, determine strategies, develop plans/proposals and make recommendations around customer’s internal processes and functions for improved efficiency and effectiveness
• Own business requirements and agreement of priorities with clients/end users
• Conduct impact analysis on existing business process and function IRM
• Produce functional specifications, wireframes, and mock-ups for delivery teams
• Partner with technical team to conduct demos and show & tells with client end users
• Contribute to writing test scripts including acceptance criteria
• Facilitate testing/UAT and obtain agreement on priorities with client / end users

What You Bring Along

• 5+ years of experience working experience as a Business Analyst
• Proven ServiceNow experience with expertise in IRM.
• Strong knowledge of business process architecture principles for cloud-based platforms
• Strong experience with ServiceNow Platforms in Integration, Security Center, Upgrade, Debugging, Custom Application
• Understanding of Agile/Scrum methodologies
• Strong written and verbal communication skills
• Ability to assess and mitigate risk
• Strong problem-solving skills; ability to simplify complex situations
• Strong relationship management skills with all levels
• Good documentation and stakeholder communication skills

Education:

• A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience

Certifications & Knowledge

The candidate must be willing and able to continue their education within the ServiceNow platform and beyond. It is expected that the candidate will be able to complete ServiceNow competency Certifications as well as Module Accreditations.

Preferred Certifications:

• ServiceNow CSA certification

We Take Care of Our People

NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard.  We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.in@newrocket.com.

Fundrise is a financial technology company on a mission to build a better financial system for the individual. With more than 2 million users and over $3 billion in assets under management, we are the largest direct-to-investor alternative asset platform in the United States, making institutional-quality real estate, private credit, and venture capital investments accessible to anyone. Through the software we build, we are democratizing the private investment industry.

We continue to push into new territory: our Innovation Fund (VCX) recently listed on the NYSE as one of the first public venture capital funds, and our AI subsidiary, RealAI, is bringing institutional-grade real estate intelligence to everyday investors and professionals. Fundrise has been recognized by CNBC’s World’s Top Fintech Companies (2024, 2025) and the Inc. 5000 list of fastest-growing private companies for three consecutive years (2023-2025).

While this is a fully remote role, candidates in the Washington, D.C. metro area are strongly preferred. Proximity to our team and business partners helps support in-person collaboration when needed.

We’re seeking a Lead Software Engineer to manage a team within our API Engineering group. This team owns the services at the core of Fundrise’s investor application: the APIs that drive authentication, investing, account management, and more, and it drives everything underneath our flagship investor web, iOS, and Android applications.

As a Lead Software Engineer, you’ll be measured on the output, quality, and growth of your team. This is a people-management role in which you’ll set technical direction, coach engineers, and help drive outputs through daily hands-on software engineering, making sound architectural calls, and solving the problems no one else can crack. Success in this role looks like a team that quickly and consistently turns product, operational, and compliance requirements into software to drive Fundrise forward.

In this role, you will:

• Manage and mentor a team of software engineers through effective weekly one-on-ones, deliberate delegation, and growth feedback
• Own your team’s delivery, breaking down work, coordinating across teams, and shipping against ambitious but achievable timelines
• Hold the team to a high quality bar of production code, conducting thorough code reviews and making merge and deployment decisions
• Drive design and architecture for Fundrise services and contribute to a long-term team roadmap
• Partner with Product, Design, and other Engineering stakeholders across the organization to quickly implement complex functionality
• Champion application security as a critical part of the work in a regulated financial services environment
• Own production monitoring and triage across our services and third-party integrations

Who You Are

Like our Lead Software Engineers, you spend much of your day writing code, and you measure success by what you can ship as a team rather than by your own output alone. Your technical choices are pragmatic and always in service of building what’s best for users. You hold yourself and your team to a high technical standard, and you think about solutions across multiple problem domains: performance, security, maintainability, architecture, and implementation detail. You can quickly evaluate a new technology, pattern, or language and adopt it when it genuinely serves the problem. You understand how to apply AI effectively to your own daily work and to raising your team’s output without treating it as an autopilot.

You form clear opinions and advocate for them, and once a direction is set you commit to it fully. You find real satisfaction in making an established, high-stakes platform a little better every day. You give direct feedback and expect the same in return, and accept responsibility for all outcomes.

Minimum Qualifications

• Bachelor’s degree in Computer Science or equivalent practical experience
• 8+ years of professional software engineering experience, including deep expertise in Java, Spring / Spring Boot, and Hibernate
• 3+ years leading and managing engineers: running 1:1s, driving team performance through candid feedback, and owning your team’s delivery, quality, and growth
• 4+ years building and maintaining production applications on AWS, including services like ECS, CDK, S3, SQS, Lambda, DynamoDB and WAF
• A deep understanding of transactional database design and operations
• A track record of improving existing systems in operationally complex environments

Preferred Qualifications

• Demonstrated experience building and maintaining secure software, including a solid understanding of common threats and principles for writing secure code
• Comfortable tackling problems without obvious answers, and can rapidly absorb new languages and frameworks in order to implement the best software solutions
• Experience managing high performing engineering teams in
• A passion for working backwards from the outcomes the business needs to the engineering decisions that will achieve them

Benefits at Fundrise

• Remote-first work environment (must live in the United States)
• Competitive medical, dental, and vision insurance, with Fundrise contributing to both employee and dependent premiums
• Flexible Spending Accounts for medical expenses, dependent care, and parking
• 401(k) with 3% contributed by Fundrise, regardless of whether you are actively contributing yourself
• Fully covered life insurance and short-term disability
• Significant equity via our employee stock grant program
• Gympass benefit including mental health resources
• Flexible PTO
• Employee Assistance Program
• Paid parental leave

$190,000 - $250,000 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud’s actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a remote opportunity and we would be interested in applicants based in Canadian timezones at this time.

Senior Software Engineer - Grafana Databases, SRE

The Opportunity:

We are looking for a Senior Software Engineer - SRE to help us support our highest value Grafana Cloud customers by increasing the reliability of our Cloud databases that are based on Mimir, Loki, Tempo, and Pyroscope. We provide these databases as a SaaS product from AWS, GCP, and Azure across all regions.

What You’ll Be Doing:

The SRE team is embedded within the Mimir and Loki squads and focuses on ensuring that Grafana Cloud’s database products deliver exceptional reliability for our highest-SLA customers. We seek a senior engineer operating at the intersection of customer needs, production systems, and product engineering. In this role, you will:

• Partner closely with product engineering squads (embedded model)
• Own production reliability for high-SLA and complex customer environments
• Design and implement automation to scale our reliability practices
• Ensuring our customers meet our SLO targets
• Define and evolve per-tenant SLOs and reliability models
• Proactively reduce SLO burn to prevent repeat incidents
• Serving as a primary escalation point and on-call for relevant incidents
• Lead customer-impacting incident response and post-incident reviews
• Contribute to design docs and code reviews
• Influence feature design to ensure production scalability and operability
• Build automation to eliminate toil where needed
• Improve alert quality and reduce noisy escalations

Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5⁄3, Claude Opus 4.6, Gemini 3 Pro).

What Makes You a Great Fit:

• Regular 1:1s to with your manager and colleagues
• Reviewing and creating SLOs, proactively investigating ways in which we can further reduce budget burn for those SLOs, which can be self-directed or as the result of learnings from incidents, and may include improvements to monitoring, automation, increasing self-healing, auto-scaling, etc.
• Improve observability of customers within their environments
• Designing and implementing solutions to ensure reliability and scalability of our environments can meet rapidly increasing demands
• Develop fault-tolerant design patterns ensuring that we are considering reliability at all stages of the service lifecycle.
• Collaborating with our Engineering Leaders to help define and influence product strategy, roadmaps and technical designs
• Participate in PR review and collaborating with other engineers on their Design Docs
• Teach others about Site Reliability Engineering and communicate best practices to be applied early in development of new features and functionality
• Participate in Incident Response when applicable, including investigation through to resolution, PIR, and communication with customers via Bridge calls where necessary

Requirements:

• 6+ years engineering experience, 3+ in SRE/CRE/production engineering. Strong preference for those with formal customer reliability engineering experience.
• Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
• Experience operating multi-tenant systems in production
• Strong experience designing and implementing SLOs
• Experience with one or more programming languages (e.g. Go, Python, Java, etc)
• Experience with Linux operating systems internals, and some knowledge of networking, cloud storage, and scaling.
• Excellent problem-solving and troubleshooting skills.
• Experience with calmly and actively participating in blame-free Incident Response, following up on actions, and writing high quality PIRs (Post Incident Reviews, a.k.a. post-mortem documents)
• Ability to reason about performance, scaling, and failure modes
• Comfortable working within an engineering team where individuals are encouraged to have a strong sense of autonomy and self-direction.
• Ability to partner deeply with product engineering teams
• We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!)

Compensation & Rewards:

In Canada, the compensation range for this role is CAD 164,490 - CAD 197,389. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud’s actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a remote opportunity and we would be interested in applicants based in US timezones at this time.

Senior Software Engineer - Grafana Databases, SRE

The Opportunity:

We are looking for a Senior Software Engineer - SRE to help us support our highest value Grafana Cloud customers by increasing the reliability of our Cloud databases that are based on Mimir, Loki, Tempo, and Pyroscope. We provide these databases as a SaaS product from AWS, GCP, and Azure across all regions.

What You’ll Be Doing:

The SRE team is embedded within the Mimir and Loki squads and focuses on ensuring that Grafana Cloud’s database products deliver exceptional reliability for our highest-SLA customers. We seek a senior engineer operating at the intersection of customer needs, production systems, and product engineering. In this role, you will:

• Partner closely with product engineering squads (embedded model)
• Own production reliability for high-SLA and complex customer environments
• Design and implement automation to scale our reliability practices
• Ensuring our customers meet our SLO targets
• Define and evolve per-tenant SLOs and reliability models
• Proactively reduce SLO burn to prevent repeat incidents
• Serving as a primary escalation point and on-call for relevant incidents
• Lead customer-impacting incident response and post-incident reviews
• Contribute to design docs and code reviews
• Influence feature design to ensure production scalability and operability
• Build automation to eliminate toil where needed
• Improve alert quality and reduce noisy escalations

Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5⁄3, Claude Opus 4.6, Gemini 3 Pro).

What Makes You a Great Fit:

• Regular 1:1s to with your manager and colleagues
• Reviewing and creating SLOs, proactively investigating ways in which we can further reduce budget burn for those SLOs, which can be self-directed or as the result of learnings from incidents, and may include improvements to monitoring, automation, increasing self-healing, auto-scaling, etc.
• Improve observability of customers within their environments
• Designing and implementing solutions to ensure reliability and scalability of our environments can meet rapidly increasing demands
• Develop fault-tolerant design patterns ensuring that we are considering reliability at all stages of the service lifecycle.
• Collaborating with our Engineering Leaders to help define and influence product strategy, roadmaps and technical designs
• Participate in PR review and collaborating with other engineers on their Design Docs
• Teach others about Site Reliability Engineering and communicate best practices to be applied early in development of new features and functionality
• Participate in Incident Response when applicable, including investigation through to resolution, PIR, and communication with customers via Bridge calls where necessary

Requirements:

• 6+ years engineering experience, 3+ in SRE/CRE/production engineering. Strong preference for those with formal customer reliability engineering experience.
• Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
• Experience operating multi-tenant systems in production
• Strong experience designing and implementing SLOs
• Experience with one or more programming languages (e.g. Go, Python, Java, etc)
• Experience with Linux operating systems internals, and some knowledge of networking, cloud storage, and scaling.
• Excellent problem-solving and troubleshooting skills.
• Experience with calmly and actively participating in blame-free Incident Response, following up on actions, and writing high quality PIRs (Post Incident Reviews, a.k.a. post-mortem documents)
• Ability to reason about performance, scaling, and failure modes
• Comfortable working within an engineering team where individuals are encouraged to have a strong sense of autonomy and self-direction.
• Ability to partner deeply with product engineering teams
• We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!)

Compensation & Rewards:

In the United States, the compensation range for this role is USD 154,445 - USD 185,334. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

The financial industry is growing at a record pace, but our data providers are still stuck in the past — with cumbersome onboarding processes, complicated APIs, slow infrastructure, and expensive licensing costs.

Databento is the market data platform for modern finance. The company provides real-time and historical data across futures, options, and equities through a unified API. By owning the entire market data stack end-to-end, Databento is the first platform of its kind to combine the performance and reliability demanded by the world’s leading trading firms with a dramatically simpler developer experience. Our team includes alumni of Two Sigma, Citadel Securities, Flow Traders, Tower Research, PDT Partners, SIG, and other top quantitative firms.

We’re looking for a midlevel or senior IC to join our core engineering team. You’ll be responsible for implementing and maintaining our Java client library, and also working alongside our core engineering team on the most performance-sensitive parts of our codebase.

Responsibilities

• Own and maintain our Java client library, ensuring it is robust, well-tested, and easy for external users to integrate with.
• Design, develop, and maintain high-performance server applications in C/C++.
• Write message parsers and feed handlers for direct market data feeds from trading venues.
• Optimize existing codebase for high throughput (millions of messages per second, up to 40+ gigabits) and low latency (measured in nanoseconds).
• Implement tools and libraries for petabyte-scale data processing and analysis.
• Collaborate with the systems team to implement best practices for build, deployment, CI/CD.
• Implement monitoring and improve application uptime.
• Ensure smooth feature rollouts and updates.

Preferred background

• 5+ years of full-time software engineering experience, preferably at a trading firm, tech company, or high-growth startup.
• Strong proficiency in both C/C++ and Java.
• Experience with C# is a plus.
• Experience designing APIs with a strong focus on intuitive, developer-friendly interfaces.
• Familiarity with open source best practices, including release management, versioning, changelogs, issue triage, and backwards compatibility.
• Knowledge of systems programming, algorithms, data structures, multithreading, networked I/O, serialization, CPU architecture, kernel, and compilers.
• Experience working with multiprocess environments.
• Comfortable with lldb/gdb.
• Good communication skills and work ethic for a remote workplace.
• An interest in low-level optimization and performance engineering.
• An interest in financial data or algorithmic trading.

Notice about phishing scams

Be cautious of phishing scams impersonating Databento that offer fake job interviews and request purchases. Official emails come only from @databento.com or us.greenhouse-mail.io (our ATS). Any other domains (e.g., databento-careers.com, databento.online) are fraudulent.

–

Databento, Inc. provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in every location where we operate. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Pursuant to applicable laws, we consider qualified applicants with arrest or conviction records. If you need an accommodation, please let us know.

Our recruiting data suggests that underrepresented applicants often downplay their skills. Even if your experience doesn’t exactly match the qualifications listed, we still want to hear from you. Please apply!

The financial industry is growing at a record pace, but our data providers are still stuck in the past — with cumbersome onboarding processes, complicated APIs, slow infrastructure, and expensive licensing costs.

Databento is the market data platform for modern finance. The company provides real-time and historical data across futures, options, and equities through a unified API. By owning the entire market data stack end-to-end, Databento is the first platform of its kind to combine the performance and reliability demanded by the world’s leading trading firms with a dramatically simpler developer experience. Our team includes alumni of Two Sigma, Citadel Securities, Flow Traders, Tower Research, PDT Partners, SIG, and other top quantitative firms.

We’re looking for a midlevel or senior IC to join our core engineering team. You’ll be responsible for implementing and maintaining our C# client library, and also working alongside our core engineering team on the most performance-sensitive parts of our codebase.

Responsibilities

• Own and maintain our C# client library, ensuring it is robust, well-tested, and easy for external users to integrate with.
• Design, develop, and maintain high-performance server applications in C++.
• Write message parsers and feed handlers for direct market data feeds from trading venues.
• Optimize existing codebase for high throughput (millions of messages per second, up to 40+ gigabits) and low latency (measured in nanoseconds).
• Implement tools and libraries for petabyte-scale data processing and analysis.
• Collaborate with the systems team to implement best practices for build, deployment, CI/CD.
• Implement monitoring and improve application uptime.
• Ensure smooth feature rollouts and updates.

Preferred background

• 5+ years of full-time software engineering experience, preferably at a trading firm, tech company, or high-growth startup.
• Strong proficiency in both C++ and C#.
• Experience with Java is a plus.
• Experience designing APIs with a strong focus on intuitive, developer-friendly interfaces.
• Familiarity with open source best practices, including release management, versioning, changelogs, issue triage, and backwards compatibility.
• Knowledge of systems programming, algorithms, data structures, multithreading, networked I/O, serialization, CPU architecture, kernel, and compilers.
• Experience working with multiprocess environments.
• Comfortable with lldb/gdb.
• Good communication skills and work ethic for a remote workplace.
• An interest in low-level optimization and performance engineering.
• An interest in financial data or algorithmic trading.

Notice about phishing scams

Be cautious of phishing scams impersonating Databento that offer fake job interviews and request purchases. Official emails come only from @databento.com or us.greenhouse-mail.io (our ATS). Any other domains (e.g., databento-careers.com, databento.online) are fraudulent.

–

Databento, Inc. provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in every location where we operate. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Pursuant to applicable laws, we consider qualified applicants with arrest or conviction records. If you need an accommodation, please let us know.

Our recruiting data suggests that underrepresented applicants often downplay their skills. Even if your experience doesn’t exactly match the qualifications listed, we still want to hear from you. Please apply!

ServiceNow Senior Business Analyst

Remote

Why Us

NewRocket is the AI-first Elite ServiceNow Partner that activates real value on the Now Platform. As a trusted advisor to enterprise leaders, we combine industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence. With two decades of experience guiding clients to realize the full potential of the ServiceNow AI Platform, we are one of the largest pure-play ServiceNow partners, uniquely focused on enabling enterprises to adopt AI they trust—AI that delivers lasting business value.

We # GoBeyondWorkflows to create new kinds of experiences for our customers.

Come join our Crew!

The Role

NewRocket is a global team made up of ServiceNow professionals who help our customers run and grow their ServiceNow environments. We are hiring a ServiceNow Senior Business Analyst. We will provide support and guidance to get you up to speed on some of the most amazing projects!  We provide official ServiceNow training so you can achieve multiple certifications. We will set expectations for what success looks like. Then we will allow you use your skills and experience to come up with innovative solutions to achieve customer goals.

We # GoBeyondWorkflows to create new kinds of experiences for our customers.

Come join our Crew!

What You Will Be Doing

• Understand and document business requirements and user stories for ServiceNow implementations.
• Define customer needs, determine strategies, develop plans/proposals and make recommendations around customer’s internal processes and functions for improved efficiency and effectiveness
• Own business requirements and agreement of priorities with clients/end users
• Conduct impact analysis on existing business process and function IRM
• Produce functional specifications, wireframes, and mock-ups for delivery teams
• Partner with technical team to conduct demos and show & tells with client end users
• Contribute to writing test scripts including acceptance criteria
• Facilitate testing/UAT and obtain agreement on priorities with client / end users

What You Bring Along

• 5+ years of experience working experience as a Business Analyst
• Proven ServiceNow experience with expertise in IRM.
• Strong knowledge of business process architecture principles for cloud-based platforms
• Strong experience with ServiceNow Platforms in Integration, Security Center, Upgrade, Debugging, Custom Application
• Understanding of Agile/Scrum methodologies
• Strong written and verbal communication skills
• Ability to assess and mitigate risk
• Strong problem-solving skills; ability to simplify complex situations
• Strong relationship management skills with all levels
• Good documentation and stakeholder communication skills

Education:

• A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience

Certifications & Knowledge

The candidate must be willing and able to continue their education within the ServiceNow platform and beyond. It is expected that the candidate will be able to complete ServiceNow competency Certifications as well as Module Accreditations.

Preferred Certifications:

• ServiceNow CSA certification

We Take Care of Our People

NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard.  We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.in@newrocket.com.

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

About the role:

We are looking for a high-agency Event & Field Marketing Coordinator to serve as the operational “connective tissue” for our global team. You will be the engine behind our Field Marketing initiatives, leveraging AI and automation to scale event logistics, vendor management, and procurement. This is a role for a detail-obsessed professional who wants to build efficient systems in a fast-paced, remote-first environment.

What you’ll be doing:

Field & Team Orchestration

• Regional Field Operations Support: Serve as the central operational hub for our remote Field Marketing Managers across the Americas region. Oversee the complete lifecycle of regional event collateral and swag inventory, optimizing supply chains and workflows to guarantee seamless, friction-free daily operations.

• Procurement & Legal Liaison: Drive the end-to-end procurement process. You will coordinate with Legal, Finance, and Procurement to shepherd contracts through approval, manage invoicing, and ensure vendors are paid on time.

• Budget Tracking: Assist in developing event cost estimates and maintaining real-time budget accuracy across multiple regional activations.

Event Execution & Logistics

• Customer Experience Ownership: Own the end-to-end logistics for customer-centric events (dinners, roundtables, workshops) in tight collaboration with Customer Marketing and Account Management teams.

• Multi-Format Support: Provide logistical backbone for a diverse portfolio of events, including roundtables, industry trade shows, and co-sponsored partner events.

Data & Feedback Loops

• AI-Driven Efficiency: Actively seek ways to use AI and automation (e.g., within Slack, SFDC, or Sheets) to streamline reporting, draft communications, and simplify repetitive administrative workflows.

We’re looking for:

• 2+ Years Experience: Proven track record in Event Coordination, Field Marketing, or a similar high-volume Ops role.

• Tech-Forward Mindset: You don’t just use tools; you optimize them. High proficiency in Google Workspace (Docs/Sheets) and Salesforce is required. Experience with JIRA and Slack as project management tools is preferred.

• Service-Oriented EQ: You have a proactive  mindset. You are friendly, professional, and capable of engaging with everyone from executives to warehouse vendors.

• Async Mastery: You are comfortable working across time zones with high autonomy. You communicate clearly and directly, defaulting to “showing your work” so the team can stay aligned.

• Remote-First: Ability to operate independently across global time zones.

• On-Site Support: Willingness to travel up to 10% to provide hands-on support for key events.

#LI-JR1

Where you’ll be working/Location:

JumpCloud® is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

This role is remote in the country of Mexico. You must be located in and authorized to work in Mexico to be considered for this role.

Language:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.

Why JumpCloud®?

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud®’s three core values is to “Build Connections.” To us that means creating “ human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed.” - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®.  Please note JumpCloud® is not accepting third party resumes at this time.

JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [email protected] with the subject line “Scam Notice”

#LI-Remote #BI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy (https://jumpcloud.com/privacy) for more information about our personal data practices.

Fundrise is a financial technology company on a mission to build a better financial system for the individual. With more than 2 million users and over $3 billion in assets under management, we are the largest direct-to-investor alternative asset platform in the United States, making institutional-quality real estate, private credit, and venture capital investments accessible to anyone. Through the software we build, we are democratizing the private investment industry.

We continue to push into new territory: our Innovation Fund (VCX) recently listed on the NYSE as one of the first public venture capital funds, and our AI subsidiary, RealAI, is bringing institutional-grade real estate intelligence to everyday investors and professionals. Fundrise has been recognized by CNBC’s World’s Top Fintech Companies (2024, 2025) and the Inc. 5000 list of fastest-growing private companies for three consecutive years (2023-2025).

While this is a fully remote role, candidates in the Washington, D.C. metro area are strongly preferred. Proximity to our team and business partners helps support in-person collaboration when needed.

We’re seeking a Lead Software Engineer to manage a team within our API Engineering group. This team owns the services at the core of Fundrise’s investor application: the APIs that drive authentication, investing, account management, and more, and it drives everything underneath our flagship investor web, iOS, and Android applications.

As a Lead Software Engineer, you’ll be measured on the output, quality, and growth of your team. This is a people-management role in which you’ll set technical direction, coach engineers, and help drive outputs through daily hands-on software engineering, making sound architectural calls, and solving the problems no one else can crack. Success in this role looks like a team that quickly and consistently turns product, operational, and compliance requirements into software to drive Fundrise forward.

In this role, you will:

• Manage and mentor a team of software engineers through effective weekly one-on-ones, deliberate delegation, and growth feedback
• Own your team’s delivery, breaking down work, coordinating across teams, and shipping against ambitious but achievable timelines
• Hold the team to a high quality bar of production code, conducting thorough code reviews and making merge and deployment decisions
• Drive design and architecture for Fundrise services and contribute to a long-term team roadmap
• Partner with Product, Design, and other Engineering stakeholders across the organization to quickly implement complex functionality
• Champion application security as a critical part of the work in a regulated financial services environment
• Own production monitoring and triage across our services and third-party integrations

Who You Are

Like our Lead Software Engineers, you spend much of your day writing code, and you measure success by what you can ship as a team rather than by your own output alone. Your technical choices are pragmatic and always in service of building what’s best for users. You hold yourself and your team to a high technical standard, and you think about solutions across multiple problem domains: performance, security, maintainability, architecture, and implementation detail. You can quickly evaluate a new technology, pattern, or language and adopt it when it genuinely serves the problem. You understand how to apply AI effectively to your own daily work and to raising your team’s output without treating it as an autopilot.

You form clear opinions and advocate for them, and once a direction is set you commit to it fully. You find real satisfaction in making an established, high-stakes platform a little better every day. You give direct feedback and expect the same in return, and accept responsibility for all outcomes.

Minimum Qualifications

• Bachelor’s degree in Computer Science or equivalent practical experience
• 8+ years of professional software engineering experience, including deep expertise in Java, Spring / Spring Boot, and Hibernate
• 3+ years leading and managing engineers: running 1:1s, driving team performance through candid feedback, and owning your team’s delivery, quality, and growth
• 4+ years building and maintaining production applications on AWS, including services like ECS, CDK, S3, SQS, Lambda, DynamoDB and WAF
• A deep understanding of transactional database design and operations
• A track record of improving existing systems in operationally complex environments

Preferred Qualifications

• Demonstrated experience building and maintaining secure software, including a solid understanding of common threats and principles for writing secure code
• Comfortable tackling problems without obvious answers, and can rapidly absorb new languages and frameworks in order to implement the best software solutions
• Experience managing high performing engineering teams in
• A passion for working backwards from the outcomes the business needs to the engineering decisions that will achieve them

Benefits at Fundrise

• Remote-first work environment (must live in the United States)
• Competitive medical, dental, and vision insurance, with Fundrise contributing to both employee and dependent premiums
• Flexible Spending Accounts for medical expenses, dependent care, and parking
• 401(k) with 3% contributed by Fundrise, regardless of whether you are actively contributing yourself
• Fully covered life insurance and short-term disability
• Significant equity via our employee stock grant program
• Gympass benefit including mental health resources
• Flexible PTO
• Employee Assistance Program
• Paid parental leave

$190,000 - $250,000 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud’s actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a remote opportunity and we would be interested in applicants based in Canadian timezones at this time.

Senior Software Engineer - Grafana Databases, SRE

The Opportunity:

We are looking for a Senior Software Engineer - SRE to help us support our highest value Grafana Cloud customers by increasing the reliability of our Cloud databases that are based on Mimir, Loki, Tempo, and Pyroscope. We provide these databases as a SaaS product from AWS, GCP, and Azure across all regions.

What You’ll Be Doing:

The SRE team is embedded within the Mimir and Loki squads and focuses on ensuring that Grafana Cloud’s database products deliver exceptional reliability for our highest-SLA customers. We seek a senior engineer operating at the intersection of customer needs, production systems, and product engineering. In this role, you will:

• Partner closely with product engineering squads (embedded model)
• Own production reliability for high-SLA and complex customer environments
• Design and implement automation to scale our reliability practices
• Ensuring our customers meet our SLO targets
• Define and evolve per-tenant SLOs and reliability models
• Proactively reduce SLO burn to prevent repeat incidents
• Serving as a primary escalation point and on-call for relevant incidents
• Lead customer-impacting incident response and post-incident reviews
• Contribute to design docs and code reviews
• Influence feature design to ensure production scalability and operability
• Build automation to eliminate toil where needed
• Improve alert quality and reduce noisy escalations

Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5⁄3, Claude Opus 4.6, Gemini 3 Pro).

What Makes You a Great Fit:

• Regular 1:1s to with your manager and colleagues
• Reviewing and creating SLOs, proactively investigating ways in which we can further reduce budget burn for those SLOs, which can be self-directed or as the result of learnings from incidents, and may include improvements to monitoring, automation, increasing self-healing, auto-scaling, etc.
• Improve observability of customers within their environments
• Designing and implementing solutions to ensure reliability and scalability of our environments can meet rapidly increasing demands
• Develop fault-tolerant design patterns ensuring that we are considering reliability at all stages of the service lifecycle.
• Collaborating with our Engineering Leaders to help define and influence product strategy, roadmaps and technical designs
• Participate in PR review and collaborating with other engineers on their Design Docs
• Teach others about Site Reliability Engineering and communicate best practices to be applied early in development of new features and functionality
• Participate in Incident Response when applicable, including investigation through to resolution, PIR, and communication with customers via Bridge calls where necessary

Requirements:

• 6+ years engineering experience, 3+ in SRE/CRE/production engineering. Strong preference for those with formal customer reliability engineering experience.
• Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
• Experience operating multi-tenant systems in production
• Strong experience designing and implementing SLOs
• Experience with one or more programming languages (e.g. Go, Python, Java, etc)
• Experience with Linux operating systems internals, and some knowledge of networking, cloud storage, and scaling.
• Excellent problem-solving and troubleshooting skills.
• Experience with calmly and actively participating in blame-free Incident Response, following up on actions, and writing high quality PIRs (Post Incident Reviews, a.k.a. post-mortem documents)
• Ability to reason about performance, scaling, and failure modes
• Comfortable working within an engineering team where individuals are encouraged to have a strong sense of autonomy and self-direction.
• Ability to partner deeply with product engineering teams
• We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!)

Compensation & Rewards:

In Canada, the compensation range for this role is CAD 164,490 - CAD 197,389. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud’s actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a remote opportunity and we would be interested in applicants based in US timezones at this time.

Senior Software Engineer - Grafana Databases, SRE

The Opportunity:

We are looking for a Senior Software Engineer - SRE to help us support our highest value Grafana Cloud customers by increasing the reliability of our Cloud databases that are based on Mimir, Loki, Tempo, and Pyroscope. We provide these databases as a SaaS product from AWS, GCP, and Azure across all regions.

What You’ll Be Doing:

The SRE team is embedded within the Mimir and Loki squads and focuses on ensuring that Grafana Cloud’s database products deliver exceptional reliability for our highest-SLA customers. We seek a senior engineer operating at the intersection of customer needs, production systems, and product engineering. In this role, you will:

• Partner closely with product engineering squads (embedded model)
• Own production reliability for high-SLA and complex customer environments
• Design and implement automation to scale our reliability practices
• Ensuring our customers meet our SLO targets
• Define and evolve per-tenant SLOs and reliability models
• Proactively reduce SLO burn to prevent repeat incidents
• Serving as a primary escalation point and on-call for relevant incidents
• Lead customer-impacting incident response and post-incident reviews
• Contribute to design docs and code reviews
• Influence feature design to ensure production scalability and operability
• Build automation to eliminate toil where needed
• Improve alert quality and reduce noisy escalations

Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5⁄3, Claude Opus 4.6, Gemini 3 Pro).

What Makes You a Great Fit:

• Regular 1:1s to with your manager and colleagues
• Reviewing and creating SLOs, proactively investigating ways in which we can further reduce budget burn for those SLOs, which can be self-directed or as the result of learnings from incidents, and may include improvements to monitoring, automation, increasing self-healing, auto-scaling, etc.
• Improve observability of customers within their environments
• Designing and implementing solutions to ensure reliability and scalability of our environments can meet rapidly increasing demands
• Develop fault-tolerant design patterns ensuring that we are considering reliability at all stages of the service lifecycle.
• Collaborating with our Engineering Leaders to help define and influence product strategy, roadmaps and technical designs
• Participate in PR review and collaborating with other engineers on their Design Docs
• Teach others about Site Reliability Engineering and communicate best practices to be applied early in development of new features and functionality
• Participate in Incident Response when applicable, including investigation through to resolution, PIR, and communication with customers via Bridge calls where necessary

Requirements:

• 6+ years engineering experience, 3+ in SRE/CRE/production engineering. Strong preference for those with formal customer reliability engineering experience.
• Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
• Experience operating multi-tenant systems in production
• Strong experience designing and implementing SLOs
• Experience with one or more programming languages (e.g. Go, Python, Java, etc)
• Experience with Linux operating systems internals, and some knowledge of networking, cloud storage, and scaling.
• Excellent problem-solving and troubleshooting skills.
• Experience with calmly and actively participating in blame-free Incident Response, following up on actions, and writing high quality PIRs (Post Incident Reviews, a.k.a. post-mortem documents)
• Ability to reason about performance, scaling, and failure modes
• Comfortable working within an engineering team where individuals are encouraged to have a strong sense of autonomy and self-direction.
• Ability to partner deeply with product engineering teams
• We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!)

Compensation & Rewards:

In the United States, the compensation range for this role is USD 154,445 - USD 185,334. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Who We Are:

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24⁄5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 9 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We’re deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator.

Our Team Members:

We’re a dynamic team of 380+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!

We’re searching for passionate individuals eager to contribute to Alpaca’s rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.

Your Role:

As Head of Business, Crypto Exchanges, you will own the strategy, growth, and operational performance of Alpaca’s global crypto exchange business. You’ll lead expansion across our B2C and B2B2C offerings, drive licensing, product, and commercial initiatives, and partner cross-functionally to build a scalable, compliant, and market-leading platform. This is a fully remote role with global collaboration across teams and time zones.

Key Responsibilities:

• Exchange entities

  • Grow our spot crypto business, including B2C crypto trading and B2B2C Crypto-as-a-Service
  • Build and execute license strategies
  • Ensure a flawless compliance record
  • Oversee audits, both financial and regulatory, while our finance and compliance teams handle the details

Product

• Prospect and decide what new features to add to make our crypto offering competitive
• Add more coins, more chains, more licenses
• Improve the UI/UX for the direct consumer business (Trading API)
• Solution for B2B prospects (Broker API)

Operational tooling

• Push internal operational tooling improvements to scale:
  • 24⁄7 global multi-currency banking
  • Stablecoin on/off-ramp
  • Internal market making
  • Crypto reconciliation and rebalancing

Vendors

• Manage critical contracts with key vendors including Fireblocks, Notabene, and Chainalysis
• Determine better strategies for switching vendors where strategically advantageous

Growth and commercial

• Design growth initiatives to gain new business
• Get on prospecting calls to pitch new business
• Run solutioning calls to design compliant integrations during presales
• Build out go-to-market materials and training programs to scale this

Cross-functional and reporting

• Lead and direct initiatives across ops, compliance, finance, sales, and marketing, and support those teams
• Manage upwards by building visibility into business performance via dashboards and AI status reporting

What You Bring (Required Qualifications):

• 5+ years in crypto exchanges, brokerages, or regulated trading venues, with at least 3 years owning a business line rather than a function
• Direct experience with VASP, MSB, or equivalent licensing regimes, including regulatory examinations
• Working knowledge of exchange mechanics: order books, matching, market making, margin systems, liquidations
• Hands-on understanding of crypto operations: custody architecture, hot and cold wallet policy, reconciliation, treasury rebalancing, on-chain settlement
• Experience selling and solutioning B2B infrastructure to institutional counterparties, including technical integration conversations without an engineer present
• Track record managing vendor contracts at commercial scale
• Ability to work across CET and ET time zones daily

Bonus Skills

• Prior work at a licensed broker-dealer, FCM, or clearing entity
• Familiarity with tokenized securities, stablecoin rails, or on-chain settlement infrastructure
• Experience standing up a licensed entity in a new jurisdiction
• Fluency with Fireblocks, Notabene, Chainalysis, or comparable tooling
• Background in banking operations or payments in a multi-currency environment

How We Take Care of You:

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Recruitment Privacy Policy

As a Paid Ads Manager, you will be responsible for planning, executing, and optimizing paid advertising campaigns across Amazon Ads, Google Ads, and Meta Ads to drive profitable growth, increase brand visibility, and maximize return on ad spend (ROAS). You will oversee the end-to-end management of campaigns, including strategy development, budget allocation, audience targeting, creative testing, performance analysis, and continuous optimization. Working closely with cross-functional teams, you will leverage data-driven insights to identify growth opportunities, improve campaign performance, and support the company’s expansion across Amazon, direct-to-consumer (D2C) websites, and other e-commerce sales channels.

Company Profile:

Our client is a UK-based e-commerce and consumer brand company that partners with brands to help them scale across multiple sales channels, including Amazon Seller Central, direct-to-consumer (D2C) websites, and TikTok Shop. As a fast-growing, early-stage startup, they invest in inventory, manage end-to-end sales channel operations, and build long-term distribution partnerships, enabling brands to expand their reach and accelerate growth without the operational complexity of managing these functions internally.

As the company continues to grow and expand its presence, they are now looking for a talented Paid Ads Manager to join their team. This is the perfect opportunity for someone who is data-driven, results-oriented, and passionate about digital marketing.

This is an exciting opportunity for someone who aims to take ownership of impactful advertising campaigns, contribute directly to business growth, and work in a dynamic environment where your expertise in paid media strategy and optimization will be highly valued.

Duties and Responsibilities:

•Manage and optimize paid advertising campaigns across Amazon Ads, Google Ads, Meta Ads (Facebook and Instagram), and TikTok Ads to drive revenue growth and maximize return on ad spend (ROAS)

•Own the end-to-end campaign lifecycle, including strategy development, campaign setup, budget allocation, audience targeting, A/B testing, and ongoing performance optimization

•Monitor and analyze key performance metrics such as ROAS, ACoS, CAC, CTR, CPC, and conversion rates, providing actionable recommendations to improve campaign performance

•Independently manage multiple advertising accounts and priorities, ensuring campaigns are delivered efficiently with minimal supervision

•Conduct keyword research, competitor analysis, and product performance evaluations using tools such as Helium 10 to identify growth opportunities

•Optimize product listings and advertising strategies based on marketplace trends, customer behavior, and campaign insights

•Prepare regular performance reports and communicate campaign results, strategic recommendations, and business insights to stakeholders in clear, professional English

•Collaborate with internal teams to align paid advertising initiatives with overall marketing, e-commerce, and business objectives

•Leverage AI tools such as ChatGPT and Claude to improve campaign planning, creative ideation, reporting, data analysis, and workflow efficiency

•Continuously identify opportunities to improve advertising performance, streamline processes, and implement best practices across paid media channels

•Stay up to date with changes in Amazon, Google, and Meta advertising platforms, industry trends, and emerging digital marketing strategies to maintain a competitive advantage

•Take full ownership of campaign performance, proactively identifying challenges, proposing solutions, and driving initiatives that contribute to the company’s growth in a fast-paced startup environment

Must-have Skills/Qualification:

•Minimum of 5 years of experience managing and optimizing paid advertising campaigns across multiple platforms, including Amazon Ads, Google Ads, and Meta Ads

•With genuine independent track record — has managed and scaled paid campaigns solo, not as part of a large team with heavy oversight

•Owns and can talk fluently about ROAS, ACoS, CAC

•Comfortable working across multiple platforms simultaneously

•Proficiency in e-commerce and advertising tools, including Helium 10

•Strong written and verbal English communication skills with the ability to provide feedback and business insights

•Comfortable using AI tools (Claude, ChatGPT) as part of daily workflow

•Proactive and self-driven, with the ability to work autonomously, take ownership of initiatives, and thrive in a fast-paced startup environment with minimal supervision

Advantageous Skills/Experience:

•Experience in Tiktok Ads

Narvar is growing! We are looking for Full stack Software Engineers that enjoy working on both APIs and UIs. In this role, you will build products that power the post-purchase experience for the biggest brands in the retail industry. As a Fullmstack Software Engineer, you will have a direct impact on our customer-facing products and work with modern technologies like Typescript, React, Go, Java, and GraphQL to ship complex features that drive millions of views.

You’ll join the team behind Narvar Secure and Narvar Assist — our package-protection and claims products. Secure lets shoppers opt in to shipping protection at checkout and file loss, theft, or damage claims through a branded, self-service portal. Assist uses AI and machine learning to enhance delivery-claim decisions and detect fraud in real time, resolving issues for shoppers while protecting our retailers from abuse. You’ll own live, consumer-facing claim experiences end to end — from storefront integrations (Shopify, Salesforce Commerce Cloud) and embeddable widgets, through a shared, claim-decisioning platform.

For this role, you should be located in Canada and able to work within EST/EDT OR PST hours. We are fully remote.

Day-to-day

Frontend Development (Primary Focus)

• Implement new product features & support/ extend existing ones
• Build frontend platform components leveraged across our internal, external products and ecommerce storefronts like Shopify, Salesforce etc
• Work with product and design teams toTranslate product and design work (Figma) into robust, accessible, high-performance UI components
• Own frontend architecture decisions and uphold code-quality standards alongside other senior engineers, and mentor teammates through code review

Backend Development (Secondary Focus)

• Contribute to development and maintenance of backend services using primarily Golang, Node.js
• Understanding of google cloud platform (GCP), CI/CD and be able to deploy code and infrastructure components
• Work with datastores like PostgreSQL, Cloud Spanner, BigQuery, and Bigtable
• Understand and implement RESTful or GraphQL APIs

What We’re Looking For

• You have 6+ years of experience building reliable, scalable, and high-quality systems
• AI-first development — you treat AI (e.g., Claude) as your primary engineering surface, orchestrating, reviewing, and shipping through it rather than hand-writing code. You’re genuinely curious about your own AI workflow — continually experimenting, refining, and staying on the leading edge of what these tools can do — and you help the team do the same by sharing what works.
• Experience in building consumer facing applications with a frontend framework(s), such as React (preferable), Svelte Angular, Vue or Ember
• Experience building well-designed software with NodeJS or Golang
• Experience developing consumer facing applications consuming various APIs from a microservice backend system
• Experience with cloud platforms such as AWS, Azure, or GCP is a plus.
• Knowledge of full development life cycle and computer science fundamentals
• Strong focus on code quality and code reviews
• Experience with mentoring other engineers
• Previous startup experience strongly preferred with growth and product engineering mindset

Why Narvar?

We’re on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That’s why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you’ve ever bought something online, there’s a good chance you’ve used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we’ve served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We’re a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including: annual bonus, equity, and benefits.

The range reflects the minimum and maximum target for new hire salaries for the position across the US. Within the range, individual compensation packages are based on factors unique to each candidate, including but not limited to, skill set, education and certifications, and work location.

Narvar Pay Range

$141,000—$198,000 CAD

Please read our Privacy Policy to learn what personal information we collect in connection with your job application, and how we may use and share it.

Narvar is growing! We are looking for Full stack Software Engineers that enjoy working on both APIs and UIs. In this role, you will build products that power the post-purchase experience for the biggest brands in the retail industry. As a Fullmstack Software Engineer, you will have a direct impact on our customer-facing products and work with modern technologies like Typescript, React, Go, Java, and GraphQL to ship complex features that drive millions of views.

You’ll join the team behind Narvar Secure and Narvar Assist — our package-protection and claims products. Secure lets shoppers opt in to shipping protection at checkout and file loss, theft, or damage claims through a branded, self-service portal. Assist uses AI and machine learning to enhance delivery-claim decisions and detect fraud in real time, resolving issues for shoppers while protecting our retailers from abuse. You’ll own live, consumer-facing claim experiences end to end — from storefront integrations (Shopify, Salesforce Commerce Cloud) and embeddable widgets, through a shared, claim-decisioning platform.

For this role, you should be located in Canada and able to work within EST/EDT OR PST hours. We are fully remote.

Day-to-day

Frontend Development (Primary Focus)

• Implement new product features & support/ extend existing ones
• Build frontend platform components leveraged across our internal, external products and ecommerce storefronts like Shopify, Salesforce etc
• Work with product and design teams toTranslate product and design work (Figma) into robust, accessible, high-performance UI components
• Own frontend architecture decisions and uphold code-quality standards alongside other senior engineers, and mentor teammates through code review

Backend Development (Secondary Focus)

• Contribute to development and maintenance of backend services using primarily Golang, Node.js
• Understanding of google cloud platform (GCP), CI/CD and be able to deploy code and infrastructure components
• Work with datastores like PostgreSQL, Cloud Spanner, BigQuery, and Bigtable
• Understand and implement RESTful or GraphQL APIs

What We’re Looking For

• You have 6+ years of experience building reliable, scalable, and high-quality systems
• AI-first development — you treat AI (e.g., Claude) as your primary engineering surface, orchestrating, reviewing, and shipping through it rather than hand-writing code. You’re genuinely curious about your own AI workflow — continually experimenting, refining, and staying on the leading edge of what these tools can do — and you help the team do the same by sharing what works.
• Experience in building consumer facing applications with a frontend framework(s), such as React (preferable), Svelte Angular, Vue or Ember
• Experience building well-designed software with NodeJS or Golang
• Experience developing consumer facing applications consuming various APIs from a microservice backend system
• Experience with cloud platforms such as AWS, Azure, or GCP is a plus.
• Knowledge of full development life cycle and computer science fundamentals
• Strong focus on code quality and code reviews
• Experience with mentoring other engineers
• Previous startup experience strongly preferred with growth and product engineering mindset

Why Narvar?

We’re on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That’s why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you’ve ever bought something online, there’s a good chance you’ve used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we’ve served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We’re a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including: annual bonus, equity, and benefits.

The range reflects the minimum and maximum target for new hire salaries for the position across the US. Within the range, individual compensation packages are based on factors unique to each candidate, including but not limited to, skill set, education and certifications, and work location.

Narvar Pay Range

$141,000—$198,000 CAD

Please read our Privacy Policy to learn what personal information we collect in connection with your job application, and how we may use and share it.

Who We Are:

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24⁄5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 9 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We’re deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator.

Our Team Members:

We’re a dynamic team of 380+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!

We’re searching for passionate individuals eager to contribute to Alpaca’s rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.

Your Role:

As Head of Business, Crypto Exchanges, you will own the strategy, growth, and operational performance of Alpaca’s global crypto exchange business. You’ll lead expansion across our B2C and B2B2C offerings, drive licensing, product, and commercial initiatives, and partner cross-functionally to build a scalable, compliant, and market-leading platform. This is a fully remote role with global collaboration across teams and time zones.

Key Responsibilities:

• Exchange entities

  • Grow our spot crypto business, including B2C crypto trading and B2B2C Crypto-as-a-Service
  • Build and execute license strategies
  • Ensure a flawless compliance record
  • Oversee audits, both financial and regulatory, while our finance and compliance teams handle the details

Product

• Prospect and decide what new features to add to make our crypto offering competitive
• Add more coins, more chains, more licenses
• Improve the UI/UX for the direct consumer business (Trading API)
• Solution for B2B prospects (Broker API)

Operational tooling

• Push internal operational tooling improvements to scale:
  • 24⁄7 global multi-currency banking
  • Stablecoin on/off-ramp
  • Internal market making
  • Crypto reconciliation and rebalancing

Vendors

• Manage critical contracts with key vendors including Fireblocks, Notabene, and Chainalysis
• Determine better strategies for switching vendors where strategically advantageous

Growth and commercial

• Design growth initiatives to gain new business
• Get on prospecting calls to pitch new business
• Run solutioning calls to design compliant integrations during presales
• Build out go-to-market materials and training programs to scale this

Cross-functional and reporting

• Lead and direct initiatives across ops, compliance, finance, sales, and marketing, and support those teams
• Manage upwards by building visibility into business performance via dashboards and AI status reporting

What You Bring (Required Qualifications):

• 5+ years in crypto exchanges, brokerages, or regulated trading venues, with at least 3 years owning a business line rather than a function
• Direct experience with VASP, MSB, or equivalent licensing regimes, including regulatory examinations
• Working knowledge of exchange mechanics: order books, matching, market making, margin systems, liquidations
• Hands-on understanding of crypto operations: custody architecture, hot and cold wallet policy, reconciliation, treasury rebalancing, on-chain settlement
• Experience selling and solutioning B2B infrastructure to institutional counterparties, including technical integration conversations without an engineer present
• Track record managing vendor contracts at commercial scale
• Ability to work across CET and ET time zones daily

Bonus Skills

• Prior work at a licensed broker-dealer, FCM, or clearing entity
• Familiarity with tokenized securities, stablecoin rails, or on-chain settlement infrastructure
• Experience standing up a licensed entity in a new jurisdiction
• Fluency with Fireblocks, Notabene, Chainalysis, or comparable tooling
• Background in banking operations or payments in a multi-currency environment

How We Take Care of You:

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Recruitment Privacy Policy

As a Paid Ads Manager, you will be responsible for planning, executing, and optimizing paid advertising campaigns across Amazon Ads, Google Ads, and Meta Ads to drive profitable growth, increase brand visibility, and maximize return on ad spend (ROAS). You will oversee the end-to-end management of campaigns, including strategy development, budget allocation, audience targeting, creative testing, performance analysis, and continuous optimization. Working closely with cross-functional teams, you will leverage data-driven insights to identify growth opportunities, improve campaign performance, and support the company’s expansion across Amazon, direct-to-consumer (D2C) websites, and other e-commerce sales channels.

Company Profile:

Our client is a UK-based e-commerce and consumer brand company that partners with brands to help them scale across multiple sales channels, including Amazon Seller Central, direct-to-consumer (D2C) websites, and TikTok Shop. As a fast-growing, early-stage startup, they invest in inventory, manage end-to-end sales channel operations, and build long-term distribution partnerships, enabling brands to expand their reach and accelerate growth without the operational complexity of managing these functions internally.

As the company continues to grow and expand its presence, they are now looking for a talented Paid Ads Manager to join their team. This is the perfect opportunity for someone who is data-driven, results-oriented, and passionate about digital marketing.

This is an exciting opportunity for someone who aims to take ownership of impactful advertising campaigns, contribute directly to business growth, and work in a dynamic environment where your expertise in paid media strategy and optimization will be highly valued.

Duties and Responsibilities:

•Manage and optimize paid advertising campaigns across Amazon Ads, Google Ads, Meta Ads (Facebook and Instagram), and TikTok Ads to drive revenue growth and maximize return on ad spend (ROAS)

•Own the end-to-end campaign lifecycle, including strategy development, campaign setup, budget allocation, audience targeting, A/B testing, and ongoing performance optimization

•Monitor and analyze key performance metrics such as ROAS, ACoS, CAC, CTR, CPC, and conversion rates, providing actionable recommendations to improve campaign performance

•Independently manage multiple advertising accounts and priorities, ensuring campaigns are delivered efficiently with minimal supervision

•Conduct keyword research, competitor analysis, and product performance evaluations using tools such as Helium 10 to identify growth opportunities

•Optimize product listings and advertising strategies based on marketplace trends, customer behavior, and campaign insights

•Prepare regular performance reports and communicate campaign results, strategic recommendations, and business insights to stakeholders in clear, professional English

•Collaborate with internal teams to align paid advertising initiatives with overall marketing, e-commerce, and business objectives

•Leverage AI tools such as ChatGPT and Claude to improve campaign planning, creative ideation, reporting, data analysis, and workflow efficiency

•Continuously identify opportunities to improve advertising performance, streamline processes, and implement best practices across paid media channels

•Stay up to date with changes in Amazon, Google, and Meta advertising platforms, industry trends, and emerging digital marketing strategies to maintain a competitive advantage

•Take full ownership of campaign performance, proactively identifying challenges, proposing solutions, and driving initiatives that contribute to the company’s growth in a fast-paced startup environment

Must-have Skills/Qualification:

•Minimum of 5 years of experience managing and optimizing paid advertising campaigns across multiple platforms, including Amazon Ads, Google Ads, and Meta Ads

•With genuine independent track record — has managed and scaled paid campaigns solo, not as part of a large team with heavy oversight

•Owns and can talk fluently about ROAS, ACoS, CAC

•Comfortable working across multiple platforms simultaneously

•Proficiency in e-commerce and advertising tools, including Helium 10

•Strong written and verbal English communication skills with the ability to provide feedback and business insights

•Comfortable using AI tools (Claude, ChatGPT) as part of daily workflow

•Proactive and self-driven, with the ability to work autonomously, take ownership of initiatives, and thrive in a fast-paced startup environment with minimal supervision

Advantageous Skills/Experience:

•Experience in Tiktok Ads

Narvar is growing! We are looking for Full stack Software Engineers that enjoy working on both APIs and UIs. In this role, you will build products that power the post-purchase experience for the biggest brands in the retail industry. As a Fullmstack Software Engineer, you will have a direct impact on our customer-facing products and work with modern technologies like Typescript, React, Go, Java, and GraphQL to ship complex features that drive millions of views.

You’ll join the team behind Narvar Secure and Narvar Assist — our package-protection and claims products. Secure lets shoppers opt in to shipping protection at checkout and file loss, theft, or damage claims through a branded, self-service portal. Assist uses AI and machine learning to enhance delivery-claim decisions and detect fraud in real time, resolving issues for shoppers while protecting our retailers from abuse. You’ll own live, consumer-facing claim experiences end to end — from storefront integrations (Shopify, Salesforce Commerce Cloud) and embeddable widgets, through a shared, claim-decisioning platform.

For this role, you should be located in Canada and able to work within EST/EDT OR PST hours. We are fully remote.

Day-to-day

Frontend Development (Primary Focus)

• Implement new product features & support/ extend existing ones
• Build frontend platform components leveraged across our internal, external products and ecommerce storefronts like Shopify, Salesforce etc
• Work with product and design teams toTranslate product and design work (Figma) into robust, accessible, high-performance UI components
• Own frontend architecture decisions and uphold code-quality standards alongside other senior engineers, and mentor teammates through code review

Backend Development (Secondary Focus)

• Contribute to development and maintenance of backend services using primarily Golang, Node.js
• Understanding of google cloud platform (GCP), CI/CD and be able to deploy code and infrastructure components
• Work with datastores like PostgreSQL, Cloud Spanner, BigQuery, and Bigtable
• Understand and implement RESTful or GraphQL APIs

What We’re Looking For

• You have 6+ years of experience building reliable, scalable, and high-quality systems
• AI-first development — you treat AI (e.g., Claude) as your primary engineering surface, orchestrating, reviewing, and shipping through it rather than hand-writing code. You’re genuinely curious about your own AI workflow — continually experimenting, refining, and staying on the leading edge of what these tools can do — and you help the team do the same by sharing what works.
• Experience in building consumer facing applications with a frontend framework(s), such as React (preferable), Svelte Angular, Vue or Ember
• Experience building well-designed software with NodeJS or Golang
• Experience developing consumer facing applications consuming various APIs from a microservice backend system
• Experience with cloud platforms such as AWS, Azure, or GCP is a plus.
• Knowledge of full development life cycle and computer science fundamentals
• Strong focus on code quality and code reviews
• Experience with mentoring other engineers
• Previous startup experience strongly preferred with growth and product engineering mindset

Why Narvar?

We’re on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That’s why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you’ve ever bought something online, there’s a good chance you’ve used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we’ve served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We’re a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including: annual bonus, equity, and benefits.

The range reflects the minimum and maximum target for new hire salaries for the position across the US. Within the range, individual compensation packages are based on factors unique to each candidate, including but not limited to, skill set, education and certifications, and work location.

Narvar Pay Range

$141,000—$198,000 CAD

Please read our Privacy Policy to learn what personal information we collect in connection with your job application, and how we may use and share it.

Headquarters: Remote
URL: https://www.toptal.com/

About the Role

We're looking for an Oracle Integration Cloud Consultant who can own enterprise integration work end to end — discovery, architecture, implementation, migration, and production support. This isn't a "follow the ticket" role: you'll independently design and build production-grade OIC integrations connecting Oracle applications with ecommerce, ERP, CRM, finance, and supply chain platforms. If you know OIC 3 inside and out and want variety across projects and industries, this is built for that.

What You'll Do

• Design and build integrations using Oracle Integration Cloud, including Oracle and third-party adapter configuration

• Develop scheduled, event-driven, batch, and API-based integrations

• Create data mappings, transformations, validations, and orchestration workflows

• Integrate Oracle applications with ecommerce, ERP, CRM, finance, and supply chain platforms

• Implement error handling, retries, monitoring, logging, and alerting

• Define data contracts and technical documentation

• Troubleshoot integration and connectivity issues across environments

• Support deployments across development, testing, and production

• Evaluate integration architectures, platform costs, and alternative approaches

• Collaborate directly with application, infrastructure, and business teams

What You Bring

• Strong hands-on experience with Oracle Integration Cloud, preferably OIC 3

• Experience building and deploying production-grade integration flows

• Experience with at least one Oracle enterprise application (JD Edwards, Oracle ERP Cloud, E-Business Suite, PeopleSoft, or Siebel)

• Strong knowledge of REST, SOAP, JSON, XML, webhooks, authentication, and data mapping

• Experience with scheduled, event-driven, synchronous, and asynchronous integration patterns

• Experience with error handling, monitoring, troubleshooting, and operational support

• Familiarity with Oracle Cloud Infrastructure

• Strong communication, documentation, and independent problem-solving skills

Nice to Have

• Experience with JD Edwards adapters or JDE Orchestrator

• Ecommerce platform integration experience

• OIC cost modeling or process automation experience

• Gen2-to-Gen3 migration experience

• OCI AI services or MCP integration experience

Why This Role

• Variety: Multiple industries and project types — discovery, architecture, migration, and production support

• Growth path: Potential to contribute as a developer, technical lead, or integration architect depending on project scope

• Exposure: Enterprise ERP, ecommerce, cloud, and AI-enabled integration work

• Longevity: Real potential for follow-on engagements beyond the initial project

 

To apply: https://weworkremotely.com/remote-jobs/toptal-oracle-integration-cloud-oic-consultant

Headquarters: Remote
URL: https://www.toptal.com/

About the Role

We're looking for a Technical Program Manager to lead complex SAP master data transformation programs — spanning S/4HANA migrations, master data governance, and cross-domain data architecture. This isn't a role for someone who manages timelines from the sidelines: you'll need real technical depth in SAP MDG and master data design to make credible calls, sequence cutovers, and serve as the authoritative technical voice across delivery, functional, and platform teams. If you can pair program leadership with hands-on SAP architecture fluency, this role gives you ownership over both the "how" and the "when."

What You'll Do

• Own program-level planning and sequencing for SAP master data initiatives, including migration cutover timing, dependency mapping, and freeze procedures

• Serve as the authoritative technical advisor across delivery, functional, and platform teams on master data architecture decisions

• Define and oversee the target-state data model across master data domains (e.g., Customer/Business Partner, Material, Vendor, Finance)

• Lead design conversations on conversion strategy, hierarchy/classification structures, and golden-record/system-of-record rules

• Set technical standards for data model extensions, custom fields, and governance workflows (e.g., SAP MDG, BRF+, change request design)

• Own the mock-load cadence, defect triage process, and reconciliation framework, ensuring data integrity through migration

• Coordinate cross-functional teams to manage risk, resolve blockers, and keep migration programs on schedule and in scope

• Provide architectural review for new integrations and downstream distribution patterns touching master data

• Maintain transparent stakeholder communication, including status reporting, milestone tracking, and translating technical complexity for business audiences

What You Bring

• 10+ years of experience in SAP master data architecture, data architecture, or technical program management within SAP environments

• Experience with at least one full lifecycle S/4HANA implementation or ECC to S/4 conversion, ideally including Business Partner conversion

• Hands-on technical depth in SAP MDG or equivalent master data governance tooling

• Strong understanding of data modeling, hierarchy/classification design, and migration methodology (e.g., SAP Migration Cockpit, LSMW)

• Familiarity with integration patterns such as ALE/IDoc, DRF/SOA, OData/REST APIs

• Proven ability to manage program-level risk, scope, budget, and cross-functional coordination

• Strong written and verbal communication skills, with the ability to translate complex technical concepts for business stakeholders

Nice to Have

• SAP Certified Application Associate — Master Data Governance, S/4HANA Sourcing & Procurement, or Finance

• PMP or other project/program management certification

• TOGAF 9 or 10

• CDMP (Certified Data Management Professional)

• Experience with data quality tools such as SAP Information Steward, Syniti, Stibo, Collibra, or Informatica MDM

Why This Role

• Real technical ownership: Lead architecture decisions, not just status meetings

• High-stakes scope: Own outcomes that determine the integrity of an entire S/4HANA master data landscape

• Cross-functional influence: Serve as the technical anchor across delivery, functional, and platform teams

• Depth and breadth: Combine program leadership with deep, hands-on SAP expertise

 

To apply: https://weworkremotely.com/remote-jobs/toptal-technical-program-manager-sap-master-data-s-4hana-migration-remote