Writing.io Jobs

Headquarters: Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid; Toronto, Ontario - Remote

 

About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About Design at Gusto:

Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We're a cross-functional group that is always looking for opportunities to build understanding and empathy for the people who use Gusto. We don't care much about swim lanes and though we care deeply about quality and craft, we are never precious about it. We work closely with cross-functional partners in Product, Engineering, Data, and Marketing to design, build, and ship experiences that make a real difference. We believe great design can make hard things possible, even delightful.

We are building an AI-native design organization — and we mean that seriously. We're looking for designers who are already working this way: using AI to prototype ideas quickly, shorten customer feedback loops, and ship quality UX directly to customers. This isn't a future aspiration — it's how we work now, and it's changing what the design role looks like at Gusto and across the industry.

About the Role: For the hundreds of thousands of small businesses we serve, our mission starts with one of their most critical responsibilities: paying their team. Getting payroll right isn’t just a feature—it’s the foundation of trust with every business that relies on us. As the Product Design Manager for Payroll, you'll lead design in this senior level position for one of Gusto's most complex and consequential product areas, shaping the future of a product that millions of people rely on for financial stability and personal prosperity. This is a high-impact, high-visibility role with broad scope. You'll manage a team of designers and set the UX direction for Payroll, partnering closely with Product, Engineering, Research, Data, Ops, Compliance, and others to take on payroll complexity so our customers don't have to.   Your work will include simplifying complex, reciprocal workflows, defining a long-term UX vision and rallying others around it, and leading automation and AI initiatives that make the work of paying a team disappear. You'll also mentor designers, set the quality and judgment standard for AI-assisted design work across the broader Design team, and contribute to platform standards that help others across Gusto build consistent, high-quality experiences.   About the Team: Payroll is the foundation of Gusto and our most-used, most-loved product. It’s the first Gusto experience many customers interact with, and it continues to power their success as they grow. Payroll also underpins our broader ecosystem, enabling the adoption of Benefits, Time Tracking, HR tools, and so much more. Our team is tasked with evolving and scaling this core experience for small businesses of all sizes, from solo entrepreneurs to growing companies. We focus on taking on the complexity of payroll so our customers don’t have to—making payroll faster, more flexible, and increasingly hands off.   Here’s what you’ll do day-to-day:

• Lead end-to-end design for Payroll — shaping experiences that help small businesses pay their teams correctly, on time, and with confidence.
• Define and communicate the long-term UX vision for Payroll, and rally multiple teams around it.
• Partner with Product, Engineering, Data, Ops and others to set strategy and roadmaps.
• Lead product initiatives where AI and automation are central to the user experience, simplifying payroll and reducing manual work without compromising accuracy or trust.
• Collaborate with Research and Data to uncover customer insights and translate them into clear, actionable UX priorities.
• Influence product and technical roadmaps by advocating for design quality, customer needs, and long-term system health.
• Set the quality and judgment standard for all design work — whether AI-assisted or not — including when to push further and when outputs meet the bar.
• Define and scale shared patterns, principles, and standards that promote quality, consistency, and velocity.
• Manage and grow a team of designers, providing mentorship, clear direction, and hands-on support across the team.
• Champion the Payroll experience as the foundation of Gusto's broader People Platform, ensuring seamless integration across Benefits, Time & Attendance, and third-party tools.

Here’s what we're looking for:

• 8–10+ years of product design experience, with at least 3 years leading and managing design teams.
• Experience designing in complex domains i.e. financial products, healthcare, or similarly regulated environments.
• Experience setting UX direction across multiple teams and influencing product strategy — not just executing on it.
• Proven ability to drive alignment across cross-functional partners and represent design in high-stakes, strategic conversations.
• Deep systems thinking, with a track record of turning interconnected, complex workflows into experiences that feel simple and intuitive.
• Clear, direct communication and storytelling skills, with the ability to explain design decisions and influence partners at all levels.
• A genuine bond to Gusto's mission and the needs of small businesses.

Ideally you have:

• Demonstrated ability to assess AI-generated design directions: knowing when to use them, when to override them, and how to raise the quality bar on AI outputs.
• Experience leading product initiatives where AI or automation is central to the user experience — including how to represent uncertainty, surface errors gracefully, and preserve user agency when automation gets it wrong, particularly in high-stakes contexts.
• Experience leading a team through an AI workflow transition — not just adopting AI personally, but changing how a team works, including establishing new norms and standards.

 

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $172,000/yr to $237,000/yr in Denver & most remote locations, and $202,000/yr to $279,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Reliable, consistent presence: We expect regular and predictable attendance, whether you're working in-office, hybrid, or fully remote, so that you stay closely connected to your team, customers, and stakeholders in real time and ensure colleagues and customers receive the timely support and responsiveness they deserve.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

To apply: https://weworkremotely.com/remote-jobs/gusto-inc-senior-product-design-manager-payroll

Company Introduction:

Airspace is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.

As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.

Airspace has been rated one of America’s best Startup Employers and listed as one of CNBC’s Disruptor 50 companies. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m.

The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.

Own Consistent Execution Across the Network

You manage two different kinds of leaders. Four Regional Network Managers each own the complete supply picture in their geography, drivers and agents alike, and are accountable for their region’s overall health. Two Agent Leads each own agent-specific execution, onboarding, performance conversations, and (jointly with you and Procurement) deactivation, across two regions apiece. Your job is to make sure standards, tooling, and escalation protocols work the same way across all six of them, and that friction between the RNM and Agent Lead structure never becomes the network’s problem. This role sits at an intersection that’s new to the org: RNMs are accountable for outcomes they don’t personally execute on the agent side, and Agent Leads execute without owning the region they’re executing in. When that split works, neither side notices the seam. When it doesn’t, that’s yours to fix. The most predictable version of this: an Agent Lead covers two regions, and

both RNMs need their attention at once. That’s not a rare edge case, it’s a structural feature of the dotted-line model, and the default answer is you decide the priority when the two RNMs

can’t work it out themselves. You are also one of three required parties, alongside the relevant Agent Lead and Procurement, on every agent deactivation decision. This isn’t a rubber stamp: a deactivation has real consequences for regional coverage, and someone with visibility across all four regions needs to be in that decision, not just the person closest to it.

What You’ll Do

Manage the Regional Network Manager and Agent Lead Teams

• Directly manage the four Regional Network Managers, owning cross-regional consistency in performance standards, tooling, and escalation protocols
• Directly manage the two Agent Leads, making sure the two-region split is working, workload is balanced, and agent execution is consistent across all four regions
• Coach and develop both groups differently — RNMs need broad, general-manager judgment across a full region; Agent Leads need deep, specific judgment on agent performance and the harder conversations that come with it
• Resolve misalignment between an RNM and the Agent Lead covering their region before it becomes the network’s problem
• Own prioritization when the two RNMs sharing an Agent Lead both need their attention at the same time — this is a structural, recurring tension with the dotted-line model, not an occasional exception, and the default is that you decide when the RNMs can’t resolve it between

Own Agent Deactivation Decisions

• Serve as one of three required parties, with the Agent Lead and Procurement, on every agent deactivation decision, bringing the cross-regional and operational perspective an individual Agent Lead may not have
• Ensure deactivation decisions are documented consistently and held to the same standard across all four regions, not decided differently region by region
• Escalate to the VP only when a deactivation carries strategic or account-level risk beyond the region it affects

Serve as the Operational Escalation Point

• Serve as the escalation point for Regional Network Managers on cross-regional issues or decisions that exceed their authority
• Serve as the escalation point for Agent Leads on issues that cut across more than one region or require senior management-level judgment
• Stay aligned with the Senior Manager of Network Enablement so recruiting pipelines and training programs reflect regional demand across all four regions.

Partner on Strategic and Cross-Functional Work

• Partner with the VP on capacity planning, org design, and strategic initiatives for Network Operations
• Partner with the Director, US Network Solutions during the build phase of new strategic accounts or capabilities, representing what RNMs and Agent Leads actually need to execute cleanly once something is handed off — a bad handoff is a failure regardless of how good the deal was
• Coordinate with the Lead, US Network Strategy & Operations so the data and scorecard methodology RNMs and Agent Leads depend on is consistent and trustworthy across the network

Requirements

• 2-5+ years of experience in network operations, field operations, or multi-site operations leadership, with people-management experience across more than one function or team type
• Experience managing managers, not just individual contributors — comfortable coaching leaders who each own a full geography as well as leaders who own a specialized, narrower function
• Comfortable being one of three decision-makers on a consequential call rather than the sole decision-maker — shares authority well without diluting accountability
• Comfortable making a fast, sometimes unpopular prioritization call between two peers who each think their need is more urgent — this happens routinely with a shared Agent Lead, and defaulting to indecision or letting it resolve itself is not an option
• Strong operational judgment — you can tell the difference between a regional issue that should stay with the RNM and a cross-regional issue that genuinely needs senior management-level intervention
• Experience partnering with a strategic or business-development-style function receiving handoffs of new capabilities or accounts, and translating them into operational reality on the ground
• Clear, direct communicator, comfortable resolving disagreements between peers who report to you and who may see a shared problem differently
• Bachelor’s degree in a related field, or equivalent practical experience

Success Metrics

2026

Performance standards, tooling, and escalation protocols are consistent across all four regions. RNMs and Agent Leads report a clear, well-functioning working relationship with each other, not friction that routes to you by default. Agent deactivation decisions are documented consistently and held to the same bar across all four regions. Handoffs from Network Solutions land cleanly, RNMs and Agent Leads report feeling equipped, not blindsided, by new capabilities or accounts.

2027

The RNM and Agent Lead structure is running with enough maturity that it no longer requires your active mediation to function well. Cross-regional consistency in standards and quality is measurably improved. You are spending more time on capacity planning and strategic partnership with the VP and Network Solutions than on resolving day-to-day friction between your direct reports.

Your First 90 Days

Build individual working relationships with all four Regional Network Managers and both Agent Leads. Get fluent in how the RNM and Agent Lead structure is actually working today, where the seams are clean and where they’re not. Sit in on at least one agent deactivation decision to understand how that three-way call is functioning in practice. Build a working relationship with the Director, US Network Solutions and the Lead, US Network Strategy & Operations.

Your First 180 Days

Performance standards and escalation protocols are consistent and well understood across all six direct reports. You have a track record on agent deactivation decisions that RNMs, Agent Leads, and Procurement trust. At least one Network Solutions handoff has gone through cleanly with your involvement from early in the build. The VP sees you as the person keeping regional execution consistent, not just the person four RNMs happen to report to.

Job Info

• Department: Network
• Reports to: VP, US Network
• Location: Remote (U.S.), with periodic travel to support regions and cross-functional handoffs
• Direct reports: 4 Regional Network Managers, 2 Agent Leads (6 total)

Compensation

• Salary range: $115K - $125K
• High-quality health, dental, and vision plan options
• Open PTO
• 401K with company match

Core Values:

• We are One Team. We believe we all accomplish more when we are working together.
• We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.
• We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
• We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
• We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.

Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.

A friendly reminder: Airspace will only contact candidates from an @airspace.com email, a no-reply notification from no-reply@us.greenhouse-mail.io, or a verified LinkedIn profile. We never request fees or sensitive personal/financial information during recruiting. If something seems suspicious or feels off, please reach out to us at recruiting@airspace.com before responding.

For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a “normalized” problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: Lisbon, London

About the role

Our primary focus is attracting top talent and empowering them to excel. We are seeking a motivated and collaborative Senior Recruiter to support the growth of our Tech teams. We value solution-oriented self- starters who thrive in a fast-paced, team-oriented environment and are passionate about making a meaningful impact. Your role will involve partnering strategically with hiring managers to design and implement tailored recruitment strategies, ensuring the successful acquisition of exceptional candidates, primarily through active sourcing. You’ll collaborate closely with our People Business Partners, Coordinators, and various business leaders to drive the growth and success of our Tech Teams.

What you’ll do

• Strategic Partnership: Serve as a trusted advisor to hiring managers, offering guidance, market insights, and best practices to shape effective hiring strategies.
• Full-Cycle Recruiting: Own the end-to-end recruitment process, from developing customized hiring plans with your stakeholders to sourcing, interviewing, and closing top talent.
• Diversity & Inclusion: Work closely with hiring teams to enhance the attraction and hiring of a diverse range of candidates, championing inclusive processes at every step.
• Creative Sourcing: Utilize creative sourcing techniques, with a heavy emphasis on direct outreach via LinkedIn and other platforms, to identify and engage highly qualified candidates for our cybersecurity and network security sales teams.
• Pipeline Management: Proactively manage and maintain a healthy candidate pipeline, ensuring data integrity in our ATS (Greenhouse) and providing regular, insightful updates to internal stakeholders.
• Project Leadership: Collaborate with the wider recruiting team on key initiatives and hiring projects, contributing to the continuous improvement of our talent acquisition function.

Desirable Skills, Knowledge, and Experience:

• A minimum of 5 years of end-to-end recruiting experience, ideally within a high-growth tech or SaaS company.
• Direct experience hiring for Tech roles, with a strong preference for experience in the network security or cybersecurity sales domain.
• Proven expertise in active sourcing and candidate engagement using tools like LinkedIn Recruiter.
• Demonstrated experience driving diversity and inclusion initiatives within the recruiting process and helping to build diverse, high-performing teams.
• Strong influencing skills and a solution-oriented, results-driven mindset. The ability to be proactive and resourceful, identifying and addressing potential hiring bottlenecks before they arise.
• Excellent organizational skills and a keen eye for detail.
• A highly collaborative nature and the ability to thrive in a team-based environment.

Compensation

Compensation may be adjusted depending on work location.

• For Lisbon based hires: Estimated annual salary of €34,000 - €50,000
• For London based hires: Estimated annual salary of £60,000 - £90,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We’re building an AI-native culture where technology and talent are unstoppable together. And we’re just getting started.

Join us to put AI to work for people.

Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise.

Job Description

At ServiceNow, our Solution Consultants (SC) serve as the linchpin of every customer engagement. Working closely with our customers and prospects to demonstrate the value of the Armis platform via console demonstrations, proof-of-value deployments, and targeted training sessions. This role supports our Federal business across the Washington, DC region.

What you’ll do…

Work closely with our prospects to:

• Provide virtual and in-person technical demonstrations
• Deploy proof-of-value installations
• Lead technical training sessions based on POV findings
• Support marketing activities, conferences, speaking engagements
• Consistently and cogently address our prospects needs through astute verbal and written communication skills
• Thrive in a team-oriented culture through delivering a significant individual contribution while collaborating with and strengthening teammates
• Think critically, spanning the sales process through customer support, troubleshooting, and developing new use cases for internal and external consumption.
• Develop prospect facing documentation
• Expected to travel up to 40% of the time on average (can vary by region)

Education:

• BS degrees in computer science, MIS, or equivalent experience required

Qualifications

Experience:

• 5+ years experience in technical positions required (SE, Pre-Sales Engineer, Solutions Architect) ideally for a Cyber Security vendor
• 5+ years of experience in customer-facing or customer support positions
• Solid understanding of networking concepts and technologies
• A demonstrated track record of taking ownership of complex initiatives and producing successful outcomes
• Experience closing complex cyber security SaaS solutions with Enterprise Customers and supporting Sales AE’s / RSM’s.

Knowledge in one or more of the following:

• IoT, OT, IoMT
• Wireless technologies (WLCs, Meraki, Aruba, etc.)
• Linux Operating Systems
• Virtualized environments
• Network knowledge
• Utility Scripting (Python preferred)

For positions in this location, we offer a base pay of $168,750 - $200,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role:

Axsome Therapeutics is seeking a Medical Writer/Senior Medical Writer to draft, edit and submit high quality, medically accurate documents including manuscripts, conference abstracts, posters, slide decks, additional field materials, and publication enhancers. This is a key position within Medical Affairs with ample opportunity to make a real impact. This position reports to the Director, Scientific Publications.

This role is based at Axsome’s HQ in New York City with an on-site requirement of at least three days per week. We are unable to consider candidates who are looking for fully remote roles.

Job Responsibilities and Duties include, but are not limited to, the following:

• Work closely with key stakeholders (e.g. Publications, Medical Affairs, HEOR, Field Medical) to interpret complex data to develop high-quality strategic scientific documents including congress abstracts, posters, and oral presentations, slide decks, and manuscripts that align to the Medical Affairs strategy
• Follow process to coordinate the review, approval, submission, and production of publications, including encore presentations
• Champion development and updating of assigned Field materials including disease state and product specific slide decks and FAQs
• Closely collaborate with and apply strategic direction from project and publication leads, and biostatisticians in order to manage and prioritize assignments to ensure deliverables are completed per time and quality goals
• Provide recommendations to optimize Publication and Medical Writing company standard operating procedures (SOPs), overall processes, and digital tools
• Work with cross-functional internal teams to ensure wide acceptability of documents and consensus of content
• Critically analyze, synthesize, and present complex information
• Understanding of processes, industry best practices, and compliance requirements for publications and scientific communications
• May periodically provide technical writing support to other functions outside of Medical Affairs based on business need and as decided by manager and MA leadership

Requirements / Qualifications

• Advanced scientific or clinical degree (MD, PhD, or PharmD) required
• At least 1-3 years of medical writing experience for Medical Writer level
• At least 5-8 years of medical writing experience for Senior Medical Writer level
• Track record of developing high-quality scientific documents from inception to publication
• Ability to work on site Monday, Tuesday & Thursday. We are unable to consider candidates who are looking for fully remote roles

Experience, Knowledge and Skills

• Ability to interpret, evaluate, and communicate (in a variety of formats and styles) complex scientific and clinical data
• Expertise in use of online and other data sources for literature searches and information, Microsoft Office Suite
• Experience in publication management software
• General knowledge of drug development and approval processes
• Ability to work collaboratively and coordinate the efforts of team members to resolve comments and complete deliverables
• Ability to manage/prioritize multiple projects under general supervision, working in a fast-paced environment
• Flexible and able to adapt to changing deadlines and priorities
• Excellent written, verbal, and interpersonal communication skills
• Highly attentive to detail
• Self-motivated and able to self-manage effort to maintain alignment with strategy and corporate goals

Salary and Benefits:

The anticipated salary range for this role is $110,000 - $140,000. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

The Workload Resilience team is focused on improving the availability of MongoDB through solutions in the data plane. We build out the core server workload management infrastructure so that MongoDB can properly queue, load shed, and make decisions to stabilize performance during situations where system resources are beginning to become constrained. We are the team behind the recent release of Intelligent Workload Management, a new product feature that introduces dynamic rate limiting and operation prioritizations when the database is overloaded.

We are an agile team looking for an engineer who is excited about shipping incremental improvements quickly and strong obsessions with customer impact and operational excellence.

We are looking to speak to candidates who are based near one of our MongoDB Offices for our hybrid working model.

Candidate Profile

• Minimum 5 years of experience in programming, debugging, and performance tuning distributed and/or highly concurrent low-level software systems. Experience in C++ and/or Rust is preferable.
• Strong operational excellence fundamentals, with a focus on refining tools, team processes, and culture to deliver high-quality and reliable software consistently
• Strong systems fundamentals, including multi-threaded programming and performance profiling
• Excellent verbal and written technical communication skills and a desire to collaborate with colleagues and mentor junior engineers and interns.
• Experience with distributed system concepts such as fault tolerance, consistency, and availability
• Experience with writing software to observe and mitigate overload scenarios for highly performant and concurrent systems

Position Expectations

• Write production-ready database code in C++, Rust, or possibly another low-level language
• Write unit tests and integration tests in C++, Rust, Javascript, and Python to demonstrate application correctness
• Investigate the availability and performance characteristics of the server and write regression tests
• Implement and continuously improve server workload policies to rate limit, prioritize, and make decisions about incoming and in-progress operations to maximize database availability and performance while the system is overloaded
• Improve the workload and system observability/diagnostics of the core server.
• Diagnose availability, performance and correctness test failures, identify bugs and/or deficiencies in existing code, and fix them
• Interview candidates for software engineering positions
• Proactively and continuously improve our operational readiness including monitoring and observability, incidence management and rollout processes.
• Collaborate with stakeholders and engineering teams across the company to jointly work on large initiatives
• Mentor new and junior engineers on the team, participating in helping facilitate technical growth in the team
• Lead projects through writing scope and technical design documents, and be able to appropriately estimate and plan out execution streams across contributors

Success Measures

• In the first month, you will have understood the high level architecture of MongoDB and fixed a few bugs
• In three months, you will have contributed to the development of a project slated for the next major release of MongoDB. You will have taken on code review responsibilities and are involved in reviewing the design for new features
• In six months, you will be leading the development of a new feature and helping to mentor new engineers on the team

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 3273575477

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:

$101,000—$273,000 USD

MongoDB’s Replication Team builds the infrastructure that enables high availability, fault tolerance, automatic failover, and tunable consistency. As a Senior Engineer on the team, you will design and implement distributed-systems features that protect data and keep applications available under demanding operating conditions.

You will work primarily in C++ on core database code, partner with engineers across MongoDB, and shape features central to major MongoDB releases. This is an opportunity to apply distributed-systems fundamentals to problems in data consistency, recovery time, replication performance, and operability.

We are looking to speak to candidates who are based near one of our MongoDB office for our hybrid working model.

What you will do

• Design and implement production features across the replicated data lifecycle
• Improve restore and recovery workflows with attention to recovery time objectives
• Improve replication lag, throughput, and flow control; measure performance and prevent or resolve regressions
• Write production-quality C++ and the unit, integration, and system tests needed to demonstrate its correctness
• Use JavaScript and Python where appropriate to extend test coverage and validate end-to-end behavior
• Collaborate with partner engineering teams and stakeholders on large, cross-functional initiatives
• Investigate distributed-systems issues raised by customers and Technical Support, communicate findings clearly, and deliver durable fixes
• Participate in code reviews, design reviews, and technical discussions that improve the quality of the team’s work
• Interview candidates and mentor junior engineers and interns

What you bring

Required

• At least five years of experience programming, debugging, and performance-tuning distributed or highly concurrent software systems
• Strong systems fundamentals, including multithreaded programming, concurrency, debugging, and performance profiling
• Practical experience with distributed-systems concepts such as replication, data consistency and durability, recovery, fault tolerance, or consensus protocols
• Experience working with complex production codebases and diagnosing problems that cross system boundaries
• Strong written and verbal technical communication skills
• A collaborative approach and the ability to make realistic assessments of project complexity and delivery risk

Preferred

• Professional experience developing production software in C++
• Familiarity with database internals or core components of data-processing systems
• Experience with replication, recovery, data consistency, or Raft/another consensus protocol; direct experience with every area is not expected
• Experience writing unit, integration, and end-to-end tests in C++, JavaScript, or Python
• Experience responding to customer-impacting production issues in distributed systems
• Experience mentoring engineers or interns and contributing to technical hiring

Candidates with additional relevant experience may be considered for more senior roles.

What success looks like

In your first month

• Build a working understanding of MongoDB’s replication architecture, development workflow, and testing strategy
• Begin resolving scoped bugs and contributing effectively to code reviews

In your first three months

• Contribute production C++ code to a project targeted for an upcoming MongoDB release
• Diagnose and resolve issues identified by testing, customers, or partner teams

In your first six months

• Take regular ownership of code reviews and participate meaningfully in feature design reviews
• Independently drive scoped technical work from investigation through implementation and validation

In your first twelve months

• Lead the development of a new feature or substantial improvement from design through delivery
• Help mentor new engineers and contribute to the team’s technical direction

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 3273575391

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:

$101,000—$273,000 USD

We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles.

We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care.

We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive.

If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. 🌙🐷

Senior Software Engineer |📍Manchester (ideally) or can be London – Hybrid (1-2 days a week) | 💰Competitive Salary + Benefits

About the Role

Search helps millions of customers navigate and explore a huge catalogue of products so they can make moments with their loved ones. As a Senior Software Engineer in the Search team, you will help build scalable, resilient experiences using search, AWS, and modern web technologies.

We work collaboratively with teams across Moonpig to deliver innovative features and grow our capabilities. This is an opportunity for a senior engineer, or someone stepping up into a senior role, who wants to learn quickly, work with great technology, and deliver an amazing product for customers.

Our expectations of our Senior Software Engineers:

• Good engineering comes first - You’ll have a great technical knowledge base and the experience to know what works and what doesn’t. We expect you to apply these skills in making the right decisions and applying best practices wherever possible.
• Technical mentoring and leadership- You’ll be collaborative, inclusive and spreading knowledge wherever possible. People will be looking up to you for technical guidance and part of your role will be to help them on that journey. You will also be responsible for creating the right forums to drive engineering principles and practices across all of engineering. You have the autonomy to drive decisions, but it’s your responsibility to ensure everyone is involved.
• Community Mindset- Engage with the engineering community within Moonpig, sharing knowledge and contributing to the continuous improvement of our practices.
• Culture and Advocacy- You will play a key role in contributing to a supportive, inclusive, and growth-oriented culture. This includes encouraging knowledge sharing, creating opportunities for collaboration and learning, and helping to represent and advocate for our values both within the organisation and in the wider community. This is important to us because we believe in growing and succeeding together.

Key Responsibilities:

• Be part of a cross-functional team that designs, implements, and A/B tests new features to provide a better customer experience, using agile principles to scope, track, and deliver work.

• Own, with the rest of the team, the back-end integration with our OpenSearch engine.

• Build and maintain infrastructure on AWS.

• Build and maintain customer-focused features in front-end web pages using React and GraphQL.

• Write good, clean code using technologies including AWS, Terraform, Node.js, .NET, C#, TypeScript, and GraphQL, with GitHub for source control and CI/CD pipelines.

• Build appropriate tests to ensure safety when writing new code and contributing to the codebase.

• Work closely with client teams to support their integration with our services, providing guidance, technical assistance, and tailored solutions for smooth and successful integration.

• Collaborate with engineers and data teams to design and deliver AI/ML-driven features using internal ML inference APIs and external LLMs.

• Actively engage with and coach colleagues to enhance the skills and knowledge in the team, fostering a culture of knowledge-sharing and collaboration.

• Engage with the wider engineering community at Moonpig, championing best practices across teams.

About You:

• Strong hands-on experience with OpenSearch, Elasticsearch or comparable search-engine technology, with OpenSearch experience particularly valuable for this role.

• You bring experience across frontend and backend development and a strong desire to continue growing towards an Engineering Lead role.

• You have experience with some of our technology stack, including AWS serverless, React, Node.js, TypeScript, C#, and GraphQL.

• You can collaborate effectively on complex technical tasks, contribute to design discussions, and deliver high-quality solutions.

• You can communicate and collaborate effectively with non-technical audiences.

• You are keen to learn new processes, techniques, and technologies.

• Experience working with serverless, event-driven systems would be desirable.

Our Tech Environment:

• OpenSearch, AWS, .NET, C#, React, Node.js, GraphQL, Terraform, TypeScript, and GitHub for source control and CI/CD pipelines.

• Scalable and resilient architecture supporting a large product catalogue.

• Internal ML inference APIs and external LLMs for AI/ML-driven features.

How we get there:

• We work in cross-functional teams and use agile principles to scope, track, and deliver work.

• We build appropriate tests into our development process to keep changes safe.

• We share knowledge, coach colleagues, and champion engineering best practices across teams.

• We collaborate closely with client, engineering, and data teams to make integrations and customer experiences successful.

Our Interview Process:

Stage 1: Recruiter Screening Call 15-30mins

Stage 2: Take home tech test

Stage 3: Pairing interview 60-90mins

Stage 4: System design interview 60mins

Stage 5: Final culture/team fit interview 30mins

Offer! 🎉

Please note: Our interview process may vary depending on the specific role, hiring team availability or other business needs.

As part of our Connected Working approach, at least one stage of the interview process will take place in person, giving us the chance to meet face-to-face and get to know each other better. We’ll let you know which stage this will be as you move through the process and keep you updated on any other changes along the way.

What’s in it for you?

We believe in empowering our team to do their best work. Enjoy:

💰 Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.

💆🏽 Wellbeing First: Private healthcare (UK) and mental health support

🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.

📈 Career Growth: Learning allowances, coaching & development programs.

Want to know more?

Explore our full benefits package: here

Check out our podcast, tech blog and product blog to hear more about how we work and what we’re building!

Our Ways of Working:

We trust our colleagues to do what’s right and offer flexibility to support a balance between work and life. At the same time, face-to-face office time is an important and expected part of working at Moonpig Group. We believe regular in-person working supports collaboration, alignment, and effective decision-making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process.

Moonpig Group’s Commitment to Equality, Diversity, and Inclusivity:

At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us.

From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.

We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place.

We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.

If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊 - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

Location: While this role is open to remote candidates across the United States, team members located within 40 miles of our Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256) are expected to work onsite four days per week to support collaboration, speed, and execution. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity.

We’re looking for a Senior Product Manager to lead our mid-market customer experience product strategy. This role is responsible for defining and delivering the capabilities that help growing businesses and BPO operators provide exceptional customer experiences while improving operational efficiency. You’ll work directly with customers, partners, and internal teams to identify market opportunities, shape product direction, and bring innovative omnichannel and AI-powered experiences to market. As Nextiva continues moving up-market, you’ll play a key role in ensuring our platform meets the needs of increasingly sophisticated customer service organizations.

What You’ll Do:

• Own the product strategy, roadmap, and business outcomes for Nextiva’s mid-market customer experience solutions serving organizations with 100–2,500 employees and BPO operators.
• Develop a deep understanding of customer needs through direct engagement with customers, prospects, internal stakeholders, and market research.
• Define and prioritize investments across omnichannel engagement, shared inboxes, agent workspaces, workflow automation, routing, analytics, and AI-powered productivity tools.
• Partner with Engineering, Design, Data Science, and GTM teams to deliver products from concept through launch and adoption.
• Lead product discovery efforts to validate opportunities, gather feedback, and ensure solutions solve meaningful customer problems.
• Drive product launches and adoption strategies that support Nextiva’s growth in the mid-market segment.
• Establish success metrics and use customer insights, operational KPIs, and product telemetry to guide investment decisions.
• Collaborate with Sales, Marketing, and Customer Success teams to communicate product vision, roadmap priorities, and customer value.
• Influence executive stakeholders through clear communication, strong business cases, and data-driven recommendations.
• Leverage AI tools and emerging technologies to improve product discovery, prototyping, decision-making, and execution while identifying opportunities to embed AI-driven capabilities into the customer experience.

About You:

Required Qualifications

• 6+ years of SaaS Product Management experience, including ownership of customer-facing products from strategy through delivery.
• Experience serving mid-market, enterprise, or BPO customer segments with a strong understanding of customer service, contact center, or customer experience workflows.
• Demonstrated ability to translate customer needs into product strategy, roadmaps, and measurable business outcomes.
• Strong customer-facing skills with experience conducting customer discovery, validating requirements, and influencing product direction through customer insights.
• Experience leading cross-functional teams and driving alignment across Product, Engineering, Design, and GTM organizations.
• Strong analytical and problem-solving skills with experience using data to prioritize investments and measure success.
• Familiarity with omnichannel engagement, digital customer service, messaging, social, voice, chat, or related customer interaction platforms.
• Experience using AI-enabled tools to improve productivity, research, prototyping, product development, or decision-making.
• Excellent communication and executive presentation skills.

Preferred Qualifications

• Experience with contact center, CCaaS, CX, workforce engagement, or customer service platforms.
• Experience supporting BPO, outsourcing, or multi-tenant SaaS environments.
• Familiarity with AI-powered customer experience technologies, automation, routing, agent assist, or conversational AI solutions.
• Bachelor’s degree in Business, Computer Science, Engineering, or a related field; MBA preferred.

Why Join Us

• Be part of a fast-growing company transforming the CX landscape with cutting-edge omnichannel capabilities
• Drive the evolution of a platform serving thousands of contact center agents daily across hundreds of enterprise customers
• Own critical features in the product roadmap with direct revenue and customer satisfaction impact
• Work with a modern tech stack including microservices, event streaming, real-time messaging, audio/video processing, and AI-assisted workflows
• Join a passionate, customer-obsessed culture that values autonomy, craft, and measurable impact
• Competitive compensation, equity participation, and comprehensive benefits

Nextiva DNA(Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate’s qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.

The expected hiring range is $130,000 - $230,000. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range.

• 🍏 Health:Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
• 💼 Insurance:Life, disability, and supplemental indemnity plans
• ⚖️ Work-Life Balance:Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay
• 💰 Financial Security:401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
• 🤸‍ Wellness:Employee Assistance Program (EAP) and comprehensive wellness initiatives
• 🌱 Growth:Access to ongoing learning and development opportunities and career advancement

At Nextiva, we’re committed to supporting our employees’ health, well-being, and professional growth. Join us and build a rewarding career!

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS.

#LI-MS1 #LI-Remote

Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we’re the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.

Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions, innovation, and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge.

Established in 2002, MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation. Our Microsoft Specialties include Finance and Supply Chain, Analytics on Azure, Data Warehouse Migration, and Power Platform. We’re also a fifteen-time Microsoft Partner of the Year and three-time Inc. Best Workplaces award winner.

Title:D365 CE Senior Functional Consultant - Managed Services

Location:Remote with travel up to 30%

Description

As a senior member of MCA Connect’s Managed Services team, the D365 CE Senior Functional Consultant helps clients maximize the value, stability, and adoption of their Microsoft Dynamics 365 Customer Engagement and Power Platform solutions after go-live. This role combines functional consulting, application support, solution design, and continuous improvement across multiple client environments. The consultant owns defined workstreams with limited oversight, leads small enhancement efforts, resolves functional support cases, and serves as a trusted advisor to client stakeholders.

Core Responsibilities

• Manage functional support and enhancement work for multiple client environments, balancing priorities, service expectations, timelines, budgets, and quality.

• Monitor and triage new support cases; investigate functional issues, document findings, coordinate next steps, and drive cases through resolution with clients and internal teams.

• Lead requirements and solution-design discussions for post-go-live enhancements, including current-state challenges, future-state processes, user stories, acceptance criteria, configuration decisions, and release considerations.

• Configure and support Dynamics 365 CE and Power Platform capabilities, including model-driven apps, Dataverse tables, forms, views, dashboards, business rules, business process flows, queues, routing, security roles, and Power Automate workflows.

• Support Sales, Customer Service, Field Service, Customer Insights, Power Pages, and related CE/CX capabilities based on client needs and consultant specialization.

• Evaluate standard functionality versus configuration or customization, and proactively identify risks related to scope, data, security, integrations, adoption, and business process design.

• Prepare and maintain functional design documents, process flows, configuration workbooks, user stories, test scripts, training materials, release notes, and knowledge-transfer documentation.

• Maintain traceability from client requests and support cases through requirements, design decisions, configuration, testing, approvals, deployment, and closure.

• Plan and facilitate functional testing, regression testing, UAT, defect triage, release readiness, deployment validation, and post-release support.

• Guide clients through Microsoft release waves and upgrade cycles by assessing potential impact, identifying opportunities, supporting validation, and communicating recommended actions.

• Partner with technical consultants and architects on integrations, data migration, reporting, security, application lifecycle management, and custom extension requirements.

• Lead small projects and enhancement initiatives using Agile delivery practices; manage assigned scope, schedule, budget, risks, dependencies, and deliverables.

• Delegate appropriate tasks to junior or offshore resources, provide clear direction, review deliverables, and support team development.

• Build trusted client relationships through responsive communication, practical recommendations, accurate status reporting, and consistent follow-through.

• Follow established MCA Connect standards and methodologies, optimize individual utilization, and pursue annual training and certification goals.

Required Skills and Experience

• 5+ years of experience implementing, configuring, or supporting Microsoft Dynamics 365 CE, including Sales, Customer Service, Field Service, Customer Insights, or comparable CRM platforms.

• Demonstrated experience supporting production or post-go-live environments, including case triage, root-cause analysis, enhancement delivery, release support, and client communication.

• Hands-on experience configuring Dataverse and model-driven applications, including tables, forms, views, dashboards, business rules, business process flows, security, queues, and routing.

• Working knowledge of Power Automate, Power Pages, Microsoft 365 integration, dashboards, reporting, and user security concepts.

• Experience gathering requirements and translating business needs into user stories, acceptance criteria, functional designs, configuration decisions, test scenarios, and adoption materials.

• Understanding of solution management and application lifecycle management across development, test, and production environments.

• Strong troubleshooting, analytical, documentation, facilitation, and client-facing communication skills.

• Ability to manage competing priorities across multiple clients, work independently, communicate status and risk clearly, and deliver work on time and within assigned budgets.

• Understanding of Agile delivery, backlog refinement, sprint demonstrations, test management, release readiness, training, and change/adoption fundamentals.

Preferred Qualifications

• Experience building or supporting Canvas Apps and Power Pages solutions with Dataverse as a primary data source.

• Experience with Azure DevOps or comparable tools for backlog, test, defect, and release management.

• Experience supporting integrations between Dynamics 365 CE and Dynamics 365 Finance & Operations, including familiarity with Dual-write.

• Working knowledge of Power BI, Copilot, embedded intelligence, and automation capabilities that can improve user productivity and customer experience.

• Experience in a consulting or managed services environment supporting multiple clients.

• Relevant Microsoft certifications such as PL-200, MB-280, MB-230, MB-240, PL-600, or current role-aligned equivalents.

$90,000 - $160,000 a year

Plus additional supplemental compensation paid quarterly

Why work for MCA Connect?

Our compensation plan offers one of the best bonus structures in the industry.  Along with this we also offer a generous benefit package:

·Work/Life Balance with Unlimited Paid Time Off (UPTO)

·401k Plan with Company Matching Contribution

·Monthly Stipend for Home Office Expenses

·Subsidized Medical, Dental and Vision Coverage

·Health Savings and Flexible Spending Accounts

·Company Paid Life and Disability Insurance

·Training, Certification and Continuing Education Support

MCA Connect offers limitless opportunities for personal and professional growth in a stimulating, challenging, and performance-oriented work culture where you can share your ideas and make impactful daily contributions. Our employees are highly motivated and talented individuals dedicated to developing, marketing, and selling products designed to deliver value for mid-market and enterprise-size manufacturing, distribution, and energy companies. We take the time to train our consultants so that they understand the industries we serve and can deliver best practices, proven methodologies, and ongoing industry expertise to our clients.

MCA Connect is an Equal Opportunity Employer. MCA Connect promotes equal employment opportunity to all employees and applicants and does not discriminate on the basis of race, religion, color, creed, national origin, sex, age, sexual/gender orientation, status as a protected disabled or Vietnam Era Veteran, disability, or any other legally protected status. We firmly believe our differences make us stronger!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

The Senior Statistical Analyst is a key role in the research and development of new pharmaceutical products. The primary responsibilities for this role include the analysis and reporting of clinical trial data and leading the statistical programming activities for clinical studies and projects with lower complexity. The Senior Statistical Analyst interfaces with Statistics, Data Sciences, Medical Writing, Regulatory Publishing and Clinical Operations.

Responsibilities:

Leads the statistical programming activities for projects with lower complexity.

• Leads the statistical programming activities for studies.
• Develop SAS programs for the creation of ADaM data sets following CDISC standards.
• Develop SAS programs for the creation of Tables, Listings and Figures.
• Validation of ADaM data sets, Tables, Listings and Figures.
• Create specifications for the structure of ADaM data sets for individual studies and integrated data.
• Create documentation for regulatory filings including reviewers guides and data definition documents
• Leads the development of standard SAS Macros and participates in the development of standard operating procedures.
• Provides oversight and mentoring of assigned Statistical Programmers and Statistical Analysts.

Qualifications

Minimum Qualifications:

• Bachelors in Statistics, Computer Science or a related field
• 8+ years of relevant experience in quantitative analysis (or 6+ with a Masters)
• Experience with SAS Programming
• Experience leading programming for clinical trials

Preferred Qualifications:

• Masters Degree in Statistics, Computer Science or related field
• R Programming experience
• Oncology specific experience

Other Required Skills:

• Indepth understanding of SAS programming concepts and techniques related to drug development.
• Fundamental understanding of CDISC Standards.
• Fundamental understanding of the drug development process, including experience with regulatory filings.
• Ability to communicate clearly both oral and written.
• Ability to accurately estimate effort required for study related programming activities.

Additional Information

​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

The Senior Statistical Analyst is a key role in the research and development of new pharmaceutical products. The primary responsibilities for this role include the analysis and reporting of clinical trial data and leading the statistical programming activities for clinical studies and projects with lower complexity. The Senior Statistical Analyst interfaces with Statistics, Data Sciences, Medical Writing, Regulatory Publishing and Clinical Operations.

Responsibilities:

Leads the statistical programming activities for projects with lower complexity.

• Leads the statistical programming activities for studies.
• Develop SAS programs for the creation of ADaM data sets following CDISC standards.
• Develop SAS programs for the creation of Tables, Listings and Figures.
• Validation of ADaM data sets, Tables, Listings and Figures.
• Create specifications for the structure of ADaM data sets for individual studies and integrated data.
• Create documentation for regulatory filings including reviewers guides and data definition documents
• Leads the development of standard SAS Macros and participates in the development of standard operating procedures.
• Provides oversight and mentoring of assigned Statistical Programmers and Statistical Analysts.

Qualifications

Minimum Qualifications:

• Bachelors in Statistics, Computer Science or a related field
• 8+ years of relevant experience in quantitative analysis (or 6+ with a Masters)
• Experience with SAS Programming
• Experience leading programming for clinical trials

Preferred Qualifications:

• Masters Degree in Statistics, Computer Science or related field
• R Programming experience
• Oncology specific experience

Other Required Skills:

• Indepth understanding of SAS programming concepts and techniques related to drug development.
• Fundamental understanding of CDISC Standards.
• Fundamental understanding of the drug development process, including experience with regulatory filings.
• Ability to communicate clearly both oral and written.
• Ability to accurately estimate effort required for study related programming activities.

Additional Information

​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

The Senior Statistical Analyst is a key role in the research and development of new pharmaceutical products. The primary responsibilities for this role include the analysis and reporting of clinical trial data and leading the statistical programming activities for clinical studies and projects with lower complexity. The Senior Statistical Analyst interfaces with Statistics, Data Sciences, Medical Writing, Regulatory Publishing and Clinical Operations.

Responsibilities:

Leads the statistical programming activities for projects with lower complexity.

• Leads the statistical programming activities for studies.
• Develop SAS programs for the creation of ADaM data sets following CDISC standards.
• Develop SAS programs for the creation of Tables, Listings and Figures.
• Validation of ADaM data sets, Tables, Listings and Figures.
• Create specifications for the structure of ADaM data sets for individual studies and integrated data.
• Create documentation for regulatory filings including reviewers guides and data definition documents
• Leads the development of standard SAS Macros and participates in the development of standard operating procedures.
• Provides oversight and mentoring of assigned Statistical Programmers and Statistical Analysts.

Qualifications

Minimum Qualifications:

• Bachelors in Statistics, Computer Science or a related field
• 8+ years of relevant experience in quantitative analysis (or 6+ with a Masters)
• Experience with SAS Programming
• Experience leading programming for clinical trials

Preferred Qualifications:

• Masters Degree in Statistics, Computer Science or related field
• R Programming experience
• Oncology specific experience

Other Required Skills:

• Indepth understanding of SAS programming concepts and techniques related to drug development.
• Fundamental understanding of CDISC Standards.
• Fundamental understanding of the drug development process, including experience with regulatory filings.
• Ability to communicate clearly both oral and written.
• Ability to accurately estimate effort required for study related programming activities.

Additional Information

​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Realize your potential by joining the leading performance-driven advertising company!

As a Senior Content Marketing Manager on the Marketing team in our London office, you will take ownership of key content initiatives, craft our product narrative, and protect our brand tone of voice across global touchpoints.

Reporting directly to the Head of Global Brand and Marketing Communications, you will serve as the central content strategist and owner for our flagship products. As an Individual Contributor (IC), you will leverage strong cross functional relationships  partnering closely with writers, designers, web managers, social media leads, and customer engagement teams to deliver high impact, conversion focused content campaigns.

To thrive in this role, you’ll need:

• 5+ years of experience in content marketing within a B2B SaaS or technology environment.
• High comfort level working as a hands on, high impact Individual Contributor (IC) who drives alignment across matrixed teams without needing direct reports.
• To be based in the UK and willing to work on a hybrid schedule (3 days in office per week).
• Proven track record in crafting high level product messaging frameworks, long form hero content, and conversion driven microcopy.
• Exceptional communication skills with demonstrated ability to manage creative agencies, external vendors, and cross departmental teams.
• Familiarity with digital content metrics, web analytics, and campaign measurement tools to optimize content based on data.

Bonus points if you have:

• Prior experience and qualifcations in Editing / Journalism / Writing
• Experience in the AdTech industry

How you’ll make an impact:

As a Senior Content Marketing Manager, you will:

• Product Messaging & Positioning: Own core messaging frameworks for leading products, translating complex value propositions into clear, compelling stories across all customer lifecycle stages.
• Brand Tone of Voice & Microcopy: Serve as the custodian of our Brand Tone of Voice. Write and refine microcopy across website UI, landing pages, CTAs, and email touchpoints to elevate user experience and drive conversion.
• Campaign & Project Ownership : End to end ownership of major content marketing projects  from strategy and brief creation to cross functional alignment, execution, and performance measurement.
• Cross Functional Collaboration: Partner closely with internal content writers, designers, web managers, social media, and customer engagement teams to execute cohesive, multi channel content strategies.
• Vendor & Agency Management: Lead relationships with external agencies, freelance writers, and external vendors to scale content output while ensuring high standards of brand quality and tone.
• Performance Analysis: Monitor content KPIs and analytics to evaluate messaging impact, optimizing distribution and content performance over time.

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Well-being: With an office culture that’s international, social and supportive, Taboola offers very generous benefits including 25 days holiday, excellent health insurance, some flexible working, free breakfast and lunch every day, stock options and Perkbox to name just a few.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-DS1

#LI-Hybrid

Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

Location: While this role is open to remote candidates across the United States, team members located within 40 miles of our Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256) are expected to work onsite four days per week to support collaboration, speed, and execution. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity.

We’re looking for a Senior Product Manager to lead our mid-market customer experience product strategy. This role is responsible for defining and delivering the capabilities that help growing businesses and BPO operators provide exceptional customer experiences while improving operational efficiency. You’ll work directly with customers, partners, and internal teams to identify market opportunities, shape product direction, and bring innovative omnichannel and AI-powered experiences to market. As Nextiva continues moving up-market, you’ll play a key role in ensuring our platform meets the needs of increasingly sophisticated customer service organizations.

What You’ll Do:

• Own the product strategy, roadmap, and business outcomes for Nextiva’s mid-market customer experience solutions serving organizations with 100–2,500 employees and BPO operators.
• Develop a deep understanding of customer needs through direct engagement with customers, prospects, internal stakeholders, and market research.
• Define and prioritize investments across omnichannel engagement, shared inboxes, agent workspaces, workflow automation, routing, analytics, and AI-powered productivity tools.
• Partner with Engineering, Design, Data Science, and GTM teams to deliver products from concept through launch and adoption.
• Lead product discovery efforts to validate opportunities, gather feedback, and ensure solutions solve meaningful customer problems.
• Drive product launches and adoption strategies that support Nextiva’s growth in the mid-market segment.
• Establish success metrics and use customer insights, operational KPIs, and product telemetry to guide investment decisions.
• Collaborate with Sales, Marketing, and Customer Success teams to communicate product vision, roadmap priorities, and customer value.
• Influence executive stakeholders through clear communication, strong business cases, and data-driven recommendations.
• Leverage AI tools and emerging technologies to improve product discovery, prototyping, decision-making, and execution while identifying opportunities to embed AI-driven capabilities into the customer experience.

About You:

Required Qualifications

• 6+ years of SaaS Product Management experience, including ownership of customer-facing products from strategy through delivery.
• Experience serving mid-market, enterprise, or BPO customer segments with a strong understanding of customer service, contact center, or customer experience workflows.
• Demonstrated ability to translate customer needs into product strategy, roadmaps, and measurable business outcomes.
• Strong customer-facing skills with experience conducting customer discovery, validating requirements, and influencing product direction through customer insights.
• Experience leading cross-functional teams and driving alignment across Product, Engineering, Design, and GTM organizations.
• Strong analytical and problem-solving skills with experience using data to prioritize investments and measure success.
• Familiarity with omnichannel engagement, digital customer service, messaging, social, voice, chat, or related customer interaction platforms.
• Experience using AI-enabled tools to improve productivity, research, prototyping, product development, or decision-making.
• Excellent communication and executive presentation skills.

Preferred Qualifications

• Experience with contact center, CCaaS, CX, workforce engagement, or customer service platforms.
• Experience supporting BPO, outsourcing, or multi-tenant SaaS environments.
• Familiarity with AI-powered customer experience technologies, automation, routing, agent assist, or conversational AI solutions.
• Bachelor’s degree in Business, Computer Science, Engineering, or a related field; MBA preferred.

Why Join Us

• Be part of a fast-growing company transforming the CX landscape with cutting-edge omnichannel capabilities
• Drive the evolution of a platform serving thousands of contact center agents daily across hundreds of enterprise customers
• Own critical features in the product roadmap with direct revenue and customer satisfaction impact
• Work with a modern tech stack including microservices, event streaming, real-time messaging, audio/video processing, and AI-assisted workflows
• Join a passionate, customer-obsessed culture that values autonomy, craft, and measurable impact
• Competitive compensation, equity participation, and comprehensive benefits

Nextiva DNA(Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate’s qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.

The expected hiring range is $130,000 - $230,000. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range.

• 🍏 Health:Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
• 💼 Insurance:Life, disability, and supplemental indemnity plans
• ⚖️ Work-Life Balance:Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay
• 💰 Financial Security:401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
• 🤸‍ Wellness:Employee Assistance Program (EAP) and comprehensive wellness initiatives
• 🌱 Growth:Access to ongoing learning and development opportunities and career advancement

At Nextiva, we’re committed to supporting our employees’ health, well-being, and professional growth. Join us and build a rewarding career!

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS.

#LI-MS1 #LI-Remote

Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we’re the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.

Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Realize your potential by joining the leading performance-driven advertising company!

As a Senior Content Marketing Manager on the Marketing team in our London office, you will take ownership of key content initiatives, craft our product narrative, and protect our brand tone of voice across global touchpoints.

Reporting directly to the Head of Global Brand and Marketing Communications, you will serve as the central content strategist and owner for our flagship products. As an Individual Contributor (IC), you will leverage strong cross functional relationships  partnering closely with writers, designers, web managers, social media leads, and customer engagement teams to deliver high impact, conversion focused content campaigns.

To thrive in this role, you’ll need:

• 5+ years of experience in content marketing within a B2B SaaS or technology environment.
• High comfort level working as a hands on, high impact Individual Contributor (IC) who drives alignment across matrixed teams without needing direct reports.
• To be based in the UK and willing to work on a hybrid schedule (3 days in office per week).
• Proven track record in crafting high level product messaging frameworks, long form hero content, and conversion driven microcopy.
• Exceptional communication skills with demonstrated ability to manage creative agencies, external vendors, and cross departmental teams.
• Familiarity with digital content metrics, web analytics, and campaign measurement tools to optimize content based on data.

Bonus points if you have:

• Prior experience and qualifcations in Editing / Journalism / Writing
• Experience in the AdTech industry

How you’ll make an impact:

As a Senior Content Marketing Manager, you will:

• Product Messaging & Positioning: Own core messaging frameworks for leading products, translating complex value propositions into clear, compelling stories across all customer lifecycle stages.
• Brand Tone of Voice & Microcopy: Serve as the custodian of our Brand Tone of Voice. Write and refine microcopy across website UI, landing pages, CTAs, and email touchpoints to elevate user experience and drive conversion.
• Campaign & Project Ownership : End to end ownership of major content marketing projects  from strategy and brief creation to cross functional alignment, execution, and performance measurement.
• Cross Functional Collaboration: Partner closely with internal content writers, designers, web managers, social media, and customer engagement teams to execute cohesive, multi channel content strategies.
• Vendor & Agency Management: Lead relationships with external agencies, freelance writers, and external vendors to scale content output while ensuring high standards of brand quality and tone.
• Performance Analysis: Monitor content KPIs and analytics to evaluate messaging impact, optimizing distribution and content performance over time.

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Well-being: With an office culture that’s international, social and supportive, Taboola offers very generous benefits including 25 days holiday, excellent health insurance, some flexible working, free breakfast and lunch every day, stock options and Perkbox to name just a few.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-DS1

#LI-Hybrid

Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

Location: While this role is open to remote candidates across the United States, team members located within 40 miles of our Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256) are expected to work onsite four days per week to support collaboration, speed, and execution. Specific scheduling and flexibility will be guided by your leader to support both team collaboration and individual productivity.

At Nextiva, we’re building the future of customer experience through thoughtful, AI-native product design. As a Senior Product Designer, you’ll shape experiences across our Unified Customer Experience platform, partnering closely with Product and Engineering to solve complex customer problems through modern design, rapid prototyping, and intelligent AI-assisted workflows. This is more than a traditional design role. You’ll help define product direction, challenge assumptions, and turn ideas into production-ready experiences across desktop and mobile. If you’re energized by moving quickly, embracing new AI technologies, and designing products that make a measurable impact, you’ll thrive here.

What You’ll Do:

• Lead end-to-end product design from discovery through delivery across desktop, mobile, and responsive experiences.
• Partner with Product Managers and Engineers as a strategic thought partner, challenging assumptions, asking the right questions, and helping define the best solution instead of simply executing requirements.
• Engage directly with customers to understand their needs, ask thoughtful questions, gather feedback, and translate insights into product decisions and improved experiences.
• Create user flows, customer journeys, wireframes, interactive prototypes, high-fidelity designs, and production-ready experiences across desktop and mobile.
• Design across multiple product domains, including onboarding, e-commerce, AI-powered product capabilities, administration, customer conversations, and emerging platform initiatives as priorities evolve.
• Build functional, high-fidelity prototypes using AI-assisted development workflows to validate ideas with customers and stakeholders quickly, learn from feedback, and iterate toward the right solution.
• Collaborate closely with Engineering by reviewing AI-generated frontend implementations, refining production code, and helping bridge design and development.
• Drive consistency across products by evolving and contributing to Nextiva’s design system, reusable components (A2UI), and design standards.
• Use customer research, analytics, experimentation, and usability testing to continuously improve product experiences and business outcomes.
• Communicate design thinking clearly and confidently, presenting concepts, facilitating customer and stakeholder conversations, and explaining the rationale, tradeoffs, and customer insights behind design decisions.
• Work independently in a fast-paced environment, managing multiple initiatives while adapting quickly as business priorities evolve.
• Leverage AI-powered design, research, and development tools responsibly to improve speed, quality, creativity, and execution.
• Explore emerging AI technologies and workflows, sharing best practices that improve team productivity and elevate design quality.

About You:

Required Qualifications

• 6+ years of experience designing digital products, preferably within SaaS or enterprise software environments.
• Strong, current portfolio demonstrating exceptional product thinking, interaction design, visual design, accessibility, systems thinking, and measurable customer impact.
• Proven experience leading complex product initiatives from discovery through implementation.
• Demonstrated ability to think critically, solve ambiguous problems independently, challenge assumptions, and influence product direction rather than simply executing requirements.
• Experience designing production-ready experiences across desktop, mobile, and responsive environments.
• Experience building, maintaining, and evolving scalable design systems, reusable components, and component libraries.
• Strong understanding of user-centered design, information architecture, usability testing, experimentation, and data-informed design.
• Strong customer communication and discovery skills, with experience conducting customer conversations, asking effective questions, gathering feedback, and turning insights into actionable design decisions.
• Experience partnering closely with software engineers throughout implementation and delivery.
• Demonstrated proficiency using modern AI-powered design and development tools to accelerate design, prototyping, documentation, and frontend implementation.
• Working knowledge of modern design-to-code workflows, including AI-generated frontend development, Git-based collaboration, and component-based architecture.
• Technical fluency with HTML, CSS, modern frontend frameworks, and design systems sufficient to evaluate and refine AI-generated implementations.
• Experience building interactive prototypes that closely resemble production experiences and using them to gather feedback and validate solutions.
• Strong communication and presentation skills with the ability to articulate design decisions, tell a clear product story, and collaborate effectively with customers, Product, Engineering, and other stakeholders.
• Self-directed, highly adaptable, and comfortable moving between product areas and priorities in a fast-paced environment.
• Curiosity about emerging AI technologies and a continuous learning mindset, with a willingness to experiment, adapt, and share new approaches across the team.

Preferred Qualifications

• Experience using AI-assisted development environments such as Cursor, Claude Code, ChatGPT, or similar AI-native workflows.
• Experience designing AI-powered product experiences, including conversational interfaces, copilots, intelligent assistants, or embedded AI workflows within SaaS applications.
• Experience contributing to React component libraries or collaborating on production-ready component implementations.
• Experience creating personal or side projects that demonstrate modern product design, coding, or AI experimentation.
• Experience conducting A/B testing and using experimentation to improve customer experiences.

Nextiva DNA(Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate’s qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses.

The expected hiring range is $91,000 - $140,000. A different level in the job hierarchy may apply to a specific candidate, resulting in a different hiring range.

• 🍏 Health:Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
• 💼 Insurance:Life, disability, and supplemental indemnity plans
• ⚖️ Work-Life Balance:Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay
• 💰 Financial Security:401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
• 🤸‍ Wellness:Employee Assistance Program (EAP) and comprehensive wellness initiatives
• 🌱 Growth:Access to ongoing learning and development opportunities and career advancement

At Nextiva, we’re committed to supporting our employees’ health, well-being, and professional growth. Join us and build a rewarding career!

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS.

#LI-MS1 #LI-Remote

Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we’re the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.

Want to see what life at Nextiva is all about? Connect with us on Instagram, Instagram MX, YouTube, LinkedIn, and the Nextiva Blog.

Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Not to mention, we’re now powered by Google, meaning we offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.

Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 65% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!

Senior Business Value Consultant

Location: Paris, France (remote / hybrid)

Minimum qualifications

• 7 years of experience in management consulting, value consulting, or relevant roles, with a focus on driving business transformation.
• Experience with quantitative analysis and financial modeling, including ROI, IRR, NPV, and payback concepts.
• Familiarity with enterprise cloud economics and understanding of enterprise data management concepts.
• Experience collaborating with cross-functional partners across sales, sales engineering, pricing, business consulting and other key partners
• Experience communicating qualitative and quantitative business cases to stakeholders.
• Fluency in French language
• Ability to travel up to 20% or higher as required to support sales efforts and industry events.

Preferred qualifications

• MBA degree.
• Experience in Cloud Security or the Cloud Security industry.
• Ability to utilize AI frameworks for accelerated data synthesis and research, driving scale and efficiency.
• Excellent verbal and written communication skills.

About the job We’re looking for a (Senior) Business Value Consultant to join us in articulating and spreading the impact and power of Wiz. Are you passionate about driving transformative business outcomes and shaping strategic initiatives? Are you skilled in translating complex technical solutions into compelling value propositions? In this role, you will represent the blend of front-line commercial execution and long-term strategic thinking, focusing on articulating the strategic and financial impact of Wiz to our customers.

Responsibilities

• Value Selling: Create high-quality deliverables that communicate strategic agreement, present multi-year roadmaps, and document the full business case to justify action by developing compelling business case and ROI analyses.
• Orchestration: Lead and facilitate discovery sessions to understand customers’ current challenges and future business capabilities, identifying and prioritizing key business value drivers.
• Sales Partnership: Collaborate closely with sales teams to define account strategies, prioritize sales initiatives, and identify new opportunities based on value creation potential.
• Customer Success: Lead strategic engagements with our customers, guiding them through the entire customer lifecycle, from strategic alignment to measuring realized value.
• Deal Negotiation: Assist in the development and delivery of commercial proposals and deal structures, providing insights to senior sales leaders to execute negotiation strategies effectively.
• Thought Leadership: Provide thought leadership, training, and consultative partnering with internal sales teams throughout and beyond the sales cycle.

Applicants must have the legal right to work in the country where the position is based, without the need forvisa sponsorship.This role does not offervisasponsorship.

Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz’s Privacy Policy.

The database market is massive and MongoDB is at the head of its disruption. At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

The MongoDB Cloud Services Team is a diverse group of contributors working together to help our users manage MongoDB at global scale. The Cloud Team is responsible for MongoDB Atlas: our database as a service offering, and fastest growing product, which allows users to deploy fault-tolerant, globally distributed MongoDB clusters in just minutes.

The Backup Team delivers essential infrastructure to help our customers in their hour of need - providing the ability to quickly restore a massive, distributed database to any point in time at the click of a button. The Backup Team’s mission is to make MongoDB backup more reliable, faster, and also cheaper.  This team is responsible for the Backup Agent (Go), the extensive server-side infrastructure (Java) which manages 100s of TB of data and processes billions of operations per day, and the user interface (Javascript)  that customers use to manage their backups.  Common project themes are performance, scaling, and ease of use.

We are looking to speak to candidates who are based in New York City for our hybrid working model.

We’re looking for someone who is

• Skilled at writing large-scale, distributed backend systems in a compiled language (Java, C#, Go, etc.)
• Fond of chasing down tough problems in a distributed systems environment
• Cool under pressure - has wrangled production crises, and secretly finds this a little fun
• Experienced with Linux, and able to correlate application performance problems with underlying hardware limits
• Comfortable working across the stack of a modern web application
• Always striving to expand their knowledge
• Curious, collaborative and intellectually honest

Responsibilities

• Work closely with product teams, considering the user’s perspective while helping the team achieve success
• Collaborate with team members over best practices and core concepts
• Hold yourself accountable to your actions, maintaining the balance between accomplishing goals with research & development
• Own our core values and adhere to them in your work, and
• Stay up to date with best practices in web engineering

Success Measures

A Software Engineer will be successful in this role when they

• Are open, honest and willing to contribute and collaborate with others
• Develop confidence in finding their way across the platform
• Can take responsibility for the planning and execution of a major feature, representing Engineering when working with Product and Design
• Are willing to learn and contribute to all parts of the stack
• Are resolute in their approach to problem solving, balancing the needs of their team with the willingness to get to the bottom of issues

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req. ID: 3273588951

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:

$0.01—$0.01 USD

We’re transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

Enterprise Foundations is the engineering team responsible for the architectural and integration work that allows Instacart’s Retailer Platform to scale across the world’s largest grocers. Our work spans omnichannel integrations — bringing products like FoodStorm catering and Caper Carts onto unified Instacart platform rails — enterprise extensibility (sandbox environments, configuration systems, retailer-facing tooling), and the cross-cutting data isolation work that allows Instacart’s ML and Data Engineering teams to safely build bespoke models on top of the platform. As Instacart’s enterprise retail business expands to hundreds of partner brands and new international markets, this team’s work is foundational to how the platform matures.

We are seeking a Senior Software Engineer II to own and ship one of the team’s most complex multi-quarter work-streams — at the seam of omnichannel identity, international storefront search expansions, and partner-owned integrations that we ultimately operate ourselves. You’ll be the technical DRI for your area: framing the problem, designing the systems, driving the rollout, and codifying the patterns so the rest of Enterprise Platform can adopt them without your direct involvement. You’ll work closely with Staff engineers on the team who set the team-wide architectural thesis, and partner across Connected Stores, Professional Services, Commerce, Search, Data Engineering, and ML to land integrations that hold up across organizational boundaries.

About the Job

• Own a multi-quarter integration workstream end to end — for example, unified customer identity across FoodStorm and Storefront Pro, international storefront and search expansion for enterprise retailers, or consolidation of bespoke retailer-vertical services onto shared Instacart platform rails — from problem framing through design, implementation, rollout, and deprecation of legacy paths.
• Drive the technical direction for your area: write the ERDs, propose the options, make and defend the trade-off calls, and bring partner teams along through design reviews and written artifacts that read clearly for first-time readers.
• Lead vendor and cross-team integrations where Instacart will eventually own the system — push for the right observability, fallback behavior, and cost/latency guardrails up front, and challenge partner designs early rather than inheriting them at handoff.
• Build reusable patterns, frameworks, and templates that other engineers across Enterprise Foundations and adjacent teams adopt with minimal hand-holding; treat “system at a glance” docs and migration runbooks as first-class deliverables.
• Operate hands-on as a senior individual contributor on the highest-leverage technical work in your area; raise the bar on design quality, code quality, observability, and operational rigor.
• Mentor more junior engineers in your area, delegate well-defined implementation pieces while retaining overall technical ownership, and act as a credible technical peer to senior and staff engineers in adjacent organizations.

About You

Minimum Qualifications

• 7+ years of backend software engineering experience, with a track record of owning complex, multi-quarter projects end to end as a senior individual contributor.
• Demonstrated ability to act as the technical DRI for cross-team workstreams — framing problems proactively, proposing options with clear recommendations, identifying risks early, and driving execution through to adoption.
• Experience designing and shipping distributed systems and integrations that span multiple services, teams, or external partners in a production environment with real customers.
• Strong proficiency with backend technologies in production environments (e.g., Ruby/Rails, Python, Go, or similar), along with relational databases, distributed data systems, and cloud infrastructure (e.g., AWS or GCP).
• Track record of producing durable technical artifacts — ERDs, design docs, runbooks, and reusable patterns — that other engineers can build on without ongoing direct support.
• Demonstrated ability to operate in ambiguous, high-growth environments where partner roadmaps and integration commitments are still maturing, with a record of driving clarity and forward motion through that ambiguity.
• Bachelor’s degree in Computer Science or a related technical field, or equivalent practical experience.

Preferred Qualifications

• Direct domain experience in commerce platforms, omnichannel retail, OMS, POS, catering systems, or connected-store / in-store technology.
• Experience with customer identity, account linking, or SSO integrations across multiple consumer-facing surfaces.
• Experience building or scaling search, retrieval, or ranking systems, including integrations with third-party search providers.
• Background working on international expansion — localization, data residency, multi-region infrastructure, or in-country compliance requirements.
• Experience leading vendor or partner-owned integrations where the system is ultimately operated and owned by the integrating team.
• Experience designing per-tenant configuration, isolation, and extensibility for multi-tenant enterprise platforms.

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ

$230,000—$242,500 USD

WA

$220,000—$232,000 USD

OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI

$211,000—$222,500 USD

All other states

$192,000—$202,500 USD