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Product Senior Product Manager - API at Tekmetric

Senior Product Manager owns the API strategy and roadmap, drives product decisions, and leads cross-functional teams to build and scale API capabilities for the platform.

Senior Hybrid Posted 1 day ago RemoteFirstJobs Product
What this role involves

About Tekmetric

Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better.

Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.

Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.

But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.

Come build with us. Join the journey. Shape the future of auto repair.

Working the Tekmetric Way

At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together.

We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.

We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.

Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.

At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.

What You’ll Do

Tekmetric is seeking a Senior Product Manager to lead the development and growth of our SaaS product for auto repair shops. As a part of a relatively small and growing team, you will have the unique opportunity to become influential in shaping our product. You will be responsible for guiding the product strategy and roadmap, as well as managing the development, launch, and ongoing optimization of the product.

Key Responsibilities:

  • Lead Strategic Product Initiatives: Drive the planning and execution of product initiatives from concept to launch, ensuring alignment with business goals and market trends.
  • Become and expert in the Auto Repair Industry: Develop a deep understanding of the Auto Repair domain in order to best identify new product opportunities for our core users.
  • Lead Key AI Product Initiatives: Combine a deep understanding of the problem space with generative AI solutions to help customers do their jobs better and faster.
  • User-Centric Research: Deeply understand our core users’ JTBD, concept testing, and usability testing into an iterative development process.
  • Collaborate Across Teams: Work with design, engineering, product marketing, and sales teams to align on product vision, strategy, go-to-market plans, pricing, packaging, and business priorities.
  • Deliver High-Performing Products: Ensure products meet users’ unmet needs while mitigating business risks in value, feasibility, and usability.
  • Measure Business Impac t: Build products with business outcomes in mind then measure if those outcomes showed up.
  • Develop Product Vision: Define and communicate the long-term vision of the product area you own and translate that into executable roadmaps.
  • Train Internal Teams: Educate sales, support, and consulting teams on new technology, ensuring they can sell, troubleshoot, and use it effectively.
  • Own the API Product Strategy: Define and drive the vision, roadmap, and go-to-market strategy for Tekmetric’s API as a standalone product — including developer experience, versioning, and partner enablement.
  • Drive API Adoption and Growth: Treat the API as a growth lever; identify integration opportunities with third-party platforms and partners, and work closely with sales and partnerships to expand the API ecosystem.

Experience and Professional Qualifications:

  • Product Management Experience: 5+ years in product management, preferably in enterprise-level software-as-a-service.
  • API Product Experience: Demonstrated experience owning and shipping API products — including defining API contracts, working with developer audiences, and managing the full API lifecycle (versioning, deprecation, documentation, and partner onboarding).
  • Generative AI or ML Experience: 2+ years of experience working with and delivering GAI or ML solutions to market.
  • Product Analytics Experience: Hands-on experience with product analytics software (e.g., Amplitude, Mixpanel, FullStory, Heap, Pendo) is preferred.
  • Proven Leadership: A pragmatic leader with a growth mindset, capable of driving both strategy and fast-paced execution.
  • Business Case Development: Ability to establish business cases, validate hypotheses, and grow features from inception to market scalability.
  • Customer Focus: Passion for constant optimization and improvement, with a steady focus on customer experience.
  • Cross-Functional Influence: Proven success influencing peers across cross-functional teams in a high matrixed and global organization environment.
  • Executive Presence: Strong executive presence and excellent communication skills.

Why You’ll Love Working With Us

Health & Wellness That Have You Covered:

  • Enjoy the flexibility of remote work
  • Competitive base salaries that reflect your value.
  • Generous Paid Time Off, because we know you do your best work when you’re well-rested.
  • Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
  • Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
  • Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.

Investing in Your Future (and Present):

  • 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
  • Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
  • Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
  • After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
  • Keep growing with support for continuing education - we’re invested in your development.

Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!

Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers. Recruiter communications come from @tekmetric .com email addresses. Please visit this link for further information Fraudulent Job Offers

Read the full description
Content Senior Copywriter at RPA Health

Senior copywriter develops breakthrough integrated marketing campaigns and messaging across consumer touchpoints for national/global brands.

Senior Hybrid Posted 1 day ago RemoteFirstJobs Product
What this role involves

Why You’ll Never Want to Leave

Respect People. Produce Results.

For more than 35 years, we’ve built a reputation for both the work we do and how we do it.

Respect shows up in how we work together and with our clients. It means trusting people to do their jobs, giving them the space to do it well, and holding each other to a high standard. Because when people are respected, they do better work, work that grows businesses, shapes culture, and builds relationships that last. And just as important, they have the support to build a career and a life worth investing in.

Who You’ll Be Collaborating With

Every day, you’ll be teaming up with a diverse, enthusiastic, multi-disciplinary team of professionals with a smart sense of humor and a strong desire to grow and develop.

Job Summary

We’re seeking a talented Senior Copywriter to join our creative team in Santa Monica. This role is ideal for a strategic, concept-driven writer who thrives on developing breakthrough ideas and bringing them to life across every consumer touchpoint. You’ll collaborate closely with art directors, strategists, account teams, and clients to create compelling integrated campaigns that drive business results.

Qualifications

  • 5-7+ years experience at an advertising agency or in-house creative department.
  • Demonstrated success creating 360° integrated marketing campaigns for national or global brands.
  • Exceptional conceptual thinking and strategic problem-solving abilities.
  • Outstanding presentation and communication skills with experience presenting directly to clients.
  • Strong portfolio showcasing integrated campaigns across multiple channels.
  • Ability to manage multiple projects in a fast-paced, collaborative environment while meeting deadlines.
  • Excellent attention to detail and commitment to producing polished, high-quality work.
  • Experience in automotive category

Location

Based in the Los Angeles area.

Hybrid schedule:  3 days work in office - Tuesdays, Wednesdays, Thursdays

What We’re Looking For

We’re looking for a creative storyteller who combines strategic thinking with exceptional writing craft. The ideal candidate is collaborative, curious, confident in presenting ideas, and passionate about creating integrated campaigns that connect with audiences and deliver results.

Read the full description
Product Senior Product Manager - API at Tekmetric

Senior Product Manager leads API product strategy, roadmap, and development for Tekmetric's cloud platform serving auto repair shops.

Senior Hybrid Posted 1 day ago RemoteFirstJobs Product
What this role involves

About Tekmetric

Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better.

Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.

Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.

But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.

Come build with us. Join the journey. Shape the future of auto repair.

Working the Tekmetric Way

At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together.

We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.

We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.

Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.

At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.

What You’ll Do

Tekmetric is seeking a Senior Product Manager to lead the development and growth of our SaaS product for auto repair shops. As a part of a relatively small and growing team, you will have the unique opportunity to become influential in shaping our product. You will be responsible for guiding the product strategy and roadmap, as well as managing the development, launch, and ongoing optimization of the product.

Key Responsibilities:

  • Lead Strategic Product Initiatives: Drive the planning and execution of product initiatives from concept to launch, ensuring alignment with business goals and market trends.
  • Become and expert in the Auto Repair Industry: Develop a deep understanding of the Auto Repair domain in order to best identify new product opportunities for our core users.
  • Lead Key AI Product Initiatives: Combine a deep understanding of the problem space with generative AI solutions to help customers do their jobs better and faster.
  • User-Centric Research: Deeply understand our core users’ JTBD, concept testing, and usability testing into an iterative development process.
  • Collaborate Across Teams: Work with design, engineering, product marketing, and sales teams to align on product vision, strategy, go-to-market plans, pricing, packaging, and business priorities.
  • Deliver High-Performing Products: Ensure products meet users’ unmet needs while mitigating business risks in value, feasibility, and usability.
  • Measure Business Impac t: Build products with business outcomes in mind then measure if those outcomes showed up.
  • Develop Product Vision: Define and communicate the long-term vision of the product area you own and translate that into executable roadmaps.
  • Train Internal Teams: Educate sales, support, and consulting teams on new technology, ensuring they can sell, troubleshoot, and use it effectively.
  • Own the API Product Strategy: Define and drive the vision, roadmap, and go-to-market strategy for Tekmetric’s API as a standalone product — including developer experience, versioning, and partner enablement.
  • Drive API Adoption and Growth: Treat the API as a growth lever; identify integration opportunities with third-party platforms and partners, and work closely with sales and partnerships to expand the API ecosystem.

Experience and Professional Qualifications:

  • Product Management Experience: 5+ years in product management, preferably in enterprise-level software-as-a-service.
  • API Product Experience: Demonstrated experience owning and shipping API products — including defining API contracts, working with developer audiences, and managing the full API lifecycle (versioning, deprecation, documentation, and partner onboarding).
  • Generative AI or ML Experience: 2+ years of experience working with and delivering GAI or ML solutions to market.
  • Product Analytics Experience: Hands-on experience with product analytics software (e.g., Amplitude, Mixpanel, FullStory, Heap, Pendo) is preferred.
  • Proven Leadership: A pragmatic leader with a growth mindset, capable of driving both strategy and fast-paced execution.
  • Business Case Development: Ability to establish business cases, validate hypotheses, and grow features from inception to market scalability.
  • Customer Focus: Passion for constant optimization and improvement, with a steady focus on customer experience.
  • Cross-Functional Influence: Proven success influencing peers across cross-functional teams in a high matrixed and global organization environment.
  • Executive Presence: Strong executive presence and excellent communication skills.

Why You’ll Love Working With Us

Health & Wellness That Have You Covered:

  • Enjoy the flexibility of remote work
  • Competitive base salaries that reflect your value.
  • Generous Paid Time Off, because we know you do your best work when you’re well-rested.
  • Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
  • Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
  • Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.

Investing in Your Future (and Present):

  • 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
  • Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
  • Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
  • After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
  • Keep growing with support for continuing education - we’re invested in your development.

Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!

Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers. Recruiter communications come from @tekmetric .com email addresses. Please visit this link for further information Fraudulent Job Offers

Read the full description
Support Senior Customer Success Manager at MongoDB

Senior Customer Success Manager serves as primary strategic advisor and account leader for MongoDB's enterprise customers, driving health, revenue realization, and cross-functional alignment.

Senior Hybrid Posted 3 days ago RemoteFirstJobs Product
What this role involves

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc.

We are looking to speak to candidates who are based in Madrid for our hybrid working model.

Our ideal candidate will have

  • 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based)
  • 4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers
  • A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB
  • A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
  • The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc
  • An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
  • A team player approach and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem
  • Demonstrated continuing technical education (e.g., MongoDB DBA track, hyperscaler certifications)
  • Prior exposure to database, cloud, and infrastructure technology is a plus
  • Fluency in both Spanish and English languages

On a given day in this role you will:

  • Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth
  • Guide customers through the customer journey to accelerate their time-to-value from MongoDB, overseeing the technical success plan from committed ARR to active consumption. Includes advising customers on on their deployment health & strategies for operating and maturing their MongoDB environments
  • Proactively identify and mitigate technical risks for complex accounts by designing custom remediation plans and implementing best practices to pre-empt critical issues
  • Facilitate the resolution of high-stakes customer challenges while identifying strategic opportunities to expand MongoDB usage through optimized technical solutions
  • Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization
  • Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team’s eyes and ears in this field
  • De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same
  • Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio
  • Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan
  • Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization
  • Document all customer interactions in internal systems, including Gainsight and Salesforce.com
  • Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we’ll need to be constantly adjusting our engagement strategies based on these signals, which you’ll be in the best position to identify and share back with internal teams
  • Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success
  • Forecast expected churn and growth to your senior leadership team
  • Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team
  • Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow
  • Fluent level of Spanis and English

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 2273497082

Read the full description
Marketing Senior Marketing Manager [GTM] (Chicago-Hybrid) at 8th Light

Senior marketer owns the full marketing function solo, driving GTM strategy through content, events, demand generation, and analytics for a tech consulting firm.

Senior Hybrid Posted 3 days ago RemoteFirstJobs Product
What this role involves

Senior Marketing Manager, Go-To-Market

Location: Chicago, IL | Hybrid (1-2 days per week in office)

Reports to: Managing Director

Who We Are

At 8th Light, we bring life to the best ideas.

Founded in 2006 and headquartered in Chicago, we are a technology solutions consultancy that partners with organizations from early-stage startups to the world’s largest companies. We take on hard software challenges and turn them into durable results. We build agentic products, the platforms they run on, and the engineering and design at every layer.

Our commitment to quality means we deliver solutions we’re truly proud of, while our curiosity sparks innovation and breakthrough thinking. 8th Lights thrive in an environment that champions continuous education, fueling our growth through mentorship and hands-on work. We foster an open, collaborative culture grounded in honesty that builds trust, and believe true success is measured by the outcomes we create for our clients.

If this kind of work and our kind of people energize you, you’ve found the right place.

Who You Are

You’re a hands-on marketer who makes things happen. You’ve spent your career close to the work, turning strategy into a steady cadence of content, events, and outreach that actually ships. You’re energized by a clear market position and the discipline of carrying it anywhere a buyer might meet us.

You understand that in a market flooded with AI-generated noise, senior buyers are moved by credible expert voices, real stories, and warm relationships. This is a hands-on, individual contributor role. You’ll own the full marketing function solo, not manage a team, so you’re as comfortable in the weeds of a newsletter as you are setting the measurement strategy. You’d rather help technologists publish sharp, field-anchored points of view on a reliable rhythm than blast a generic email to a list and you have the ability to shape an expert’s thinking without being the expert yourself.

You own the system, not just the project, and you hold yourself accountable to the results. Over your 6-8 years of experience, you’ve brought:

  • Proven ownership of marketing measurement and analytics: you’ve instrumented a marketing stack, stood up always-on reporting, and led with numbers instead of waiting for someone else to produce them
  • Fluency with SEO and AEO, demand generation, and website and content analytics tooling
  • Experience marketing a professional services, consulting, or technical product business to senior B2B buyers
  • A track record building and running an editorial or content engine across owned channels: LinkedIn, newsletter, blog, and website
  • Real event execution experience, ideally intimate, executive-level formats rather than large-scale conferences
  • Comfort partnering with senior technologists to surface stories and points of view, and the editorial judgment to keep them on message
  • A relationship-driven instinct: you treat a peer referral and a warm introduction as the highest-value signals you can create
  • Plainspoken writing and editing skills, and a low tolerance for jargon
  • The organizational savvy to coordinate sales, client service, and leadership toward a shared rhythm, including people who don’t report to you

What You’ll Do At 8th Light

We sell expert-led technology solutions and our pipeline tracks with how present and invested our experts are in the market. Your job is to make that presence consistent, sharpen the message behind it, and build the system that keeps it running without depending on heroics. You’ll own execution of our go-to-market plan and report to the Managing Director.

You’ll be responsible for:

  • Instrumenting and running always-on reporting on the leading indicators that show the engine is working, including content engagement from target buyer titles, newsletter growth, website journeys, and event conversion
  • Turning the numbers into decisions: where to invest, what to cut, concentrating where we can show up reliably and pruning channels we can’t sustain
  • Owning the editorial calendar across our owned channels, and keeping every surface carrying our position: agentic products, deep platform expertise
  • Building and running our content engine: capturing stories, anecdotes, and field observations (including from our executive dinners), organizing them so they’re easy to find, and pushing ready-to-use material to sales and client service leaders for meetings and events
  • Elevating a small group of named senior technologists into a consistent publishing rhythm, helping them turn field experience into strong, defensible points of view, while continuing to encourage broad participation from across the firm
  • Planning and executing a series of small, themed, invite-only executive dinners across our hub cities, plus a virtual format for those who can’t travel, and turn each one into material that feeds the next quarter’s content
  • Supporting our outreach and introduction motions by equipping client service leaders and sales directors with content, curated event schedules, and targeting recommendations

Strongly Preferred Skills

We work across many areas, and we encourage anyone with the experience above to apply. We’d particularly like to hear from applicants with experience in:

  • Experience at a small to mid-sized company where marketing stays close to hands-on execution
  • Marketing technical services such as software consulting, data, or AI and machine learning work
  • Running a thought-leadership or named-voice program with subject-matter experts
  • Fluency with the current AI and agentic landscape, and sharp judgment to gauge whether a technical point of view will land as credible with a senior buyer
  • Marketing operations and analytics tooling, including SEO and AEO
  • Building or customizing your own AI-assisted workflows for content drafting, asset generation, and performance tracking, rather than relying on existing tools

Compensation

At 8th Light, we are committed to a compensation philosophy that is transparent, fair, and helps us attract and retain top talent in alignment with our company’s strategic growth goals and clients’ needs.

Our national page range for our Senior Marketing Manager position is: $106,100 - $132,600.

Travel Expectation

You’ll travel about 15-20% of the time, mostly short trips tied to a specific purpose rather than a heavy standing schedule. The bulk of it centers on our executive dinner series, small, invite-only events across our hub cities that you’ll help plan and run.

How You’ll Be Supported

At 8th Light, we believe our people are our greatest asset. Their growth, well-being, and success shape our future.

Our wellness package is designed with the Whole YOU in mind and includes:

  • A robust L&D program featuring unlimited access to thousands of books, courses, and expert-led training on the O’Reilly learning platform
  • Annual financial stipend and time allotment for learning & development
  • Coworking support for our global team
  • Flexible PTO with Floating Holidays
  • 12 weeks of new parent leave available for eligible employees
  • Transparent semi-annual promotion panel

See our full list of Benefits (http://8thlight.com/benefits).

8th Light Hubs and Geographies

8th Light’s culture is rooted in strong connections that extend across our teams, regions, and beyond client work. We are a distributed team across the United States, Canada, and the United Kingdom, with hubs in Chicago, London, Los Angeles, New York, and Seattle.

If you are hired into a hub, you will be part of a team with regular rituals around coworking and community building. For team members outside of those cities, we offer access to coworking spaces to foster continued collaboration and connection across our global team.

We hope to see you apply!

#LI-Hybrid

A Note on Your Privacy

At 8th Light, one of our core values is Honesty that builds trust — and that shapes how we approach hiring. We want you to have a clear picture of who we are, what we’re looking for, and how we handle your information throughout the process.

Before submitting your application, please take a moment to review our Global Candidate Privacy Notice. By applying, you acknowledge that you’ve read it.

Read the full description
Support Senior Customer Success Manager at MongoDB

Senior Customer Success Manager serves as primary point of contact for enterprise customers, manages account health and revenue for a portfolio of strategic accounts, and leads cross-functional teams.

Senior Hybrid Posted 3 days ago RemoteFirstJobs Product
What this role involves

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc.

We are looking to speak to candidates who are based in Madrid for our hybrid working model.

Our ideal candidate will have

  • 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based)
  • 4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers
  • A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB
  • A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
  • The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc
  • An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
  • A team player approach and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem
  • Demonstrated continuing technical education (e.g., MongoDB DBA track, hyperscaler certifications)
  • Prior exposure to database, cloud, and infrastructure technology is a plus
  • Fluency in both Spanish and English languages

On a given day in this role you will:

  • Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth
  • Guide customers through the customer journey to accelerate their time-to-value from MongoDB, overseeing the technical success plan from committed ARR to active consumption. Includes advising customers on on their deployment health & strategies for operating and maturing their MongoDB environments
  • Proactively identify and mitigate technical risks for complex accounts by designing custom remediation plans and implementing best practices to pre-empt critical issues
  • Facilitate the resolution of high-stakes customer challenges while identifying strategic opportunities to expand MongoDB usage through optimized technical solutions
  • Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization
  • Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team’s eyes and ears in this field
  • De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same
  • Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio
  • Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan
  • Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization
  • Document all customer interactions in internal systems, including Gainsight and Salesforce.com
  • Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we’ll need to be constantly adjusting our engagement strategies based on these signals, which you’ll be in the best position to identify and share back with internal teams
  • Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success
  • Forecast expected churn and growth to your senior leadership team
  • Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team
  • Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow
  • Fluent level of Spanis and English

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 2273497082

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Product Pixx.io: (Senior) Product Manager B2B (d/w/m*)

Senior Product Manager owns product strategy, prioritization, and measurable outcomes for a B2B SaaS DAM platform while working closely with customers and cross-functional teams.

Senior Hybrid Posted 3 days ago We Work Remotely — Programming
What this role involves

Headquarters: Remote innerhalb Deutschlands, MĂĽhldorf am Inn, MĂĽnchen



Warum wir?

​​​​​​​​Bei pixx.io bist du Teil eines ambitionierten und unterstützenden Teams, das ein gemeinsames Ziel verfolgt: Unseren über 1.600 Kunden eine erstklassige SaaS-Lösung für Digital Asset Management (DAM) zu bieten und gleichzeitig neue Unternehmen von unserer Software zu begeistern. Gemeinsam machen wir digitales Arbeiten smarter und erfolgreicher – und du kannst einen wichtigen Beitrag dazu leisten.

Freue dich auf:

  • Spannende Herausforderungen: Arbeite an innovativen Projekten in einem dynamischen Umfeld und bringe deine Ideen ein, um unser SaaS-Produkt weiterzuentwickeln
  • Moderne und nachhaltige BĂĽros (https://www.youtube.com/watch?v=mVc3LBJ8C9Q) in MĂĽhldorf oder in MĂĽnchen mit der Option Hybrid oder vollständig Remote zu arbeiten
  • Unbefristete Festanstellung in Vollzeit (40 Std.) oder Teilzeit (4-Tage-Woche mit mind. 30 Std.)
  • 30 Urlaubstage + jeweils einen freien Tag am 24.12. und 31.12.
  • Marktgerechtes Gehalt (je nach Skill- und Erfahrungslevel)
  • Effizientes Onboarding (egal ob vor Ort oder remote)
  • Offene Fehler- und Feedbackkultur
  • Tolle Weiterbildungs- und Weiterentwicklungsmöglichkeiten
  • Modernste Ausstattung, ergonomische Arbeitsplätze im BĂĽro, Mitarbeitende werben Mitarbeitende-Programm, Zusammenhalt fördernde Team-Events und spaĂźige Firmenfeiern, faire Regelungen zu Workations innerhalb der EU, vergĂĽnstigte Wellpass Mitgliedschaft, Corporate Benefits & Co.




Deine Aufgaben

Durch ein stetig wachsendes DAM-Produkt, eine anspruchsvolle Zielgruppe aus Marketingverantwortlichen, steigende Anforderungen an unsere IT- und Entwicklungslandschaft sowie ambitionierte Unternehmensziele bauen wir unsere Produktorganisation weiter aus. Als (Senior) Product Manager B2B (d/w/m*) arbeitest du in unseren neu formierten, agilen, crossfunktionalen Domain-Teams und verantwortest eigenständig deine Produktfeatures: von der Identifikation relevanter Kundenprobleme über die Umsetzung bis hin zur Wirkung am Markt und mit Direct Report zum CEO. 

Im Detail bedeutet dies:

  • Produkt- & Domain-Verantwortung: Du verantwortest Produktstrategie und Prioritäten fĂĽr deinen Bereich und steuerst messbare Outcomes wie Nutzung, Engagement, Retention, Kundenzufriedenheit und Umsatzbeiträge.
  • Discovery & Kundennähe: Kund:innen stehen im Zentrum deiner Arbeit. Durch regelmäßige Interviews entwickelst du ein tiefes Verständnis realer Workflows, nutzt etablierte Discovery-Methoden (z. B. Usability-Tests, Journey Mapping) und arbeitest eng mit dem GTM-Team zusammen, um relevante Kundenprobleme und Wachstumspotenziale zu identifizieren.
  • Delivery & Umsetzung: Auf Basis von Nutzungs- und Feedbackdaten entwickelst du Features kontinuierlich weiter, ĂĽbersetzt validierte Probleme in klare, testbare Anforderungen (z. B. User Stories, Job Stories) und arbeitest als Teil eines Produkt-Trios (Design, Technik, Produkt) im Dual-Track-Ansatz (Discovery & Delivery). Dabei misst du kontinuierlich Wirkung, passt Entscheidungen datenbasiert an und stoppst Initiativen ohne Mehrwert.
  • Go-to-Market & Adoption: Du gestaltest Rollout-, Adoptions- und Enablement-Strategien aktiv mit, unterstĂĽtzt In-Product-Education und Onboarding, positionierst den Mehrwert unserer Funktionen klar und reduzierst Nutzungsbarrieren.
Was diese Rolle besonders macht:

  • Klare End-to-End-Verantwortung statt Feature-Abarbeitung
  • Starke Kundennähe als zentraler Erfolgsfaktor
  • Hoher Gestaltungsspielraum und echte Entscheidungskompetenz
  • Fokus auf Wirkung, nicht auf Output.




Dein Profil

Unser Team ist der SchlĂĽssel zu unserem Erfolg. Deshalb suchen wir engagierte und talentierte Kolleg:innen*, die sich durch ihre Motivation und Bereitschaft zur kontinuierlichen Weiterentwicklung auszeichnen. Du scheust nicht davor zurĂĽck Verantwortung zu ĂĽbernehmen und hast eine Leidenschaft dafĂĽr, unsere Kund:innen wirklich zu verstehen und Produktfeatures durch daten-/feedbackgetriebene Entscheidungen voranzutreiben.

Idealerweise bringst du zudem folgende Qualifikationen mit:

  • Du hast rund 5 Jahre Berufserfahrung im B2B Produktmanagement – idealerweise im SaaS- oder MarTech-Umfeld, z. B. mit Collaboration-, Workflow- oder Kreativ-Tools.
  • Du kannst Erfolge bei Adoption, Engagement, Retention oder Expansion nachweisen.
  • Deine Analysefähigkeiten und Sicherheit im Umgang mit Produkt-KPIs und Experimenten, deine Arbeitsweise zeichnet sich durch Struktur und Ergebnisorientiertheit aus.
  • Du zehrst von einer ausgeprägten Kundennähe und besitzt die Fähigkeit, Insights in strategische Produktentscheidungen zu ĂĽbersetzen.
  • Du denkst in Nutzer-Journeys und Problemen, nicht in Feature-Listen.
  • Du hast einen hohen Ownership-Anspruch, triffst Entscheidungen und stehst fĂĽr Ergebnisse ein.
  • Du hast die Bereitschaft, Annahmen zu hinterfragen und auch gegenĂĽber Stakeholdern konstruktiv „Nein“ zu sagen.
  • Du bist ein absoluter Teamplayer und teilst dein Wissen gerne mit deiner Kollegschaft.
  • Du verfĂĽgst ĂĽber exzellente Kommunikationsfähigkeiten (Deutsch Niveau mind. C1 und Englisch mind. B2).
  • Nice to have: Du hast einen Hintergrund in UX, Service Design oder User Research.




Ăśber uns

Wir helfen Teams dabei, digitale Inhalte strukturiert, effizient und zukunftsfähig zu organisieren. Mit über 1.600 Kunden sind wir heute das größte Digital-Asset-Management-System im deutschsprachigen Raum – und stehen kurz davor, diesen Anspruch auch international weiter auszubauen.

Unsere DAM-Lösung wird täglich von Marketing-, Kommunikations- und Content-Teams genutzt, um Medien zentral zu verwalten, Workflows zu vereinfachen und Zusammenarbeit effizienter zu machen. Dabei setzen wir bewusst auf hohe Benutzerfreundlichkeit, klar durchdachte Prozesse und den gezielten Einsatz moderner KI-Funktionen dort, wo sie echten Mehrwert schaffen.

Aktuell befinden wir uns in einer entscheidenden Wachstumsphase: Wir skalieren unser Geschäftsmodell, treiben die Internationalisierung voran und entwickeln Produkt, Go-to-Market und Organisation konsequent weiter. Das erfordert klare Prioritäten, Verantwortung auf allen Ebenen und ein Team, das Entscheidungen trifft und umsetzt.

Bei pixx.io arbeiten wir fokussiert, pragmatisch und gemeinsam. Wir glauben an Eigenverantwortung, ehrliches Feedback und daran, dass nachhaltiger Erfolg nur im Team entsteht. Wer bei uns einsteigt, gestaltet aktiv mit – fachlich, menschlich und unternehmerisch.

Bei pixx.io steht der Mensch im Mittelpunkt – unabhängig von Geschlecht, sexueller Identität, Alter, Herkunft, Religion oder Handicap. Wir schätzen Vielfalt und Individualität und fördern eine respektvolle und inklusive Unternehmenskultur.




To apply: https://weworkremotely.com/remote-jobs/pixx-io-senior-product-manager-b2b-d-w-m

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Engineer Senior Software Engineer II, Frontend Platform at Alloy

Lead frontend platform architecture and shared UI systems design, defining patterns and workflows that enable other engineering teams to build product experiences consistently and efficiently.

Senior Hybrid Posted 4 days ago RemoteFirstJobs Product
What this role involves

Alloy is where you belong!

Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world’s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.

Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc.Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.

Check out our investors and read more about us here.

About the team

The Frontend Platform team creates the foundations that make it easier for engineers to build high-quality product experiences quickly, consistently, and with confidence. We work across shared UI systems, frontend architecture, developer experience, performance, reliability, and the tools that help teams ship well.

This is a team for engineers who enjoy working at a leverage point. Instead of owning a single feature area, we shape the patterns, primitives, and workflows that many teams build on top of. Our work sits at the intersection of product engineering, design systems, and platform thinking, with a strong focus on creating durable solutions that improve the experience for both developers and end users.

We’re still an evolving team with room to define our scope and raise our ambition over time. That makes this an especially strong opportunity for someone who wants to help shape not just what gets built, but how frontend engineering is practiced. We’re excited about modern tooling, including AI-assisted and agentic workflows, and we believe the best engineers use them to extend strong judgment, not replace it.

Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.

What you’ll be doing

  • Lead the design and delivery of large, ambiguous frontend and platform investments that span multiple teams or product areas
  • Shape technical direction across the frontend stack through architecture, standards, and durable shared patterns
  • Build and improve both shared frontend foundations and customer-facing product surfaces
  • Partner closely with engineering, design, and product to turn broad needs into simple, scalable solutions with meaningful user and business impact
  • Raise the quality bar across teams through strong technical judgment, clear documentation, and improvements to developer experience, reliability, and engineering practices
  • Help shape effective use of AI and agentic engineering workflows in frontend development to improve leverage, quality, and delivery speed

Who we’re looking for

  • You’re a senior frontend engineer with 8+ years of experience, deep fundamentals in JavaScript or TypeScript, modern HTML and CSS, and experience building complex web applications with a modern framework such as React
  • You’ve led large, complex frontend or platform initiatives and influenced technical direction beyond your immediate team
  • You have strong engineering judgment and know how to balance user experience, product needs, maintainability, operational excellence, and delivery speed
  • You’re comfortable operating in ambiguity and can turn loosely defined problem spaces into clear technical direction and execution
  • You bring strong product and business context, and use it to influence prioritization and improve customer outcomes
  • You use AI-enabled tools thoughtfully and responsibly, with a high quality bar and without outsourcing core engineering thinking

We’re a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?

Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!

This position has a salary range of $198,000 to $250,000.

Benefits and Perks

  • Unlimited PTO and flexible work policy
  • Employee stock options
  • Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
  • 401k with 100% match up to 4% of annual employee compensation
  • Eligible new parents receive 16 weeks of paid parental leave
  • Home office stipend for new employees
  • Annual Learning & Development annual stipend
  • Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health
  • Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.

How to apply

Apply right here! You’ve found the application!

Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.

All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an alloy.com email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.

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Support Senior Digital Customer Success Program Manager at SpyCloud

Designs and executes digital-first customer success strategies while managing a portfolio of accounts to drive renewals, adoption, and expansion outcomes.

Senior Hybrid Posted 5 days ago RemoteFirstJobs Product
What this role involves

SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further!

The Senior Digital Customer Success Program Manager owns the strategy and execution of SpyCloud’s digital-first customer success motion for the digital customer segment. This role is equal parts builder and practitioner: you’ll help design and continuously improve the scalable engagement model (automation, lifecycle sequences, in-app/email touchpoints) that lets us deliver high-quality CS at scale, while also directly managing a book of accounts within that segment to stay close to the customer experience you’re building for. This is a hybrid strategy/execution role for someone who wants to work together to build a program, not just inherit one.

What You’ll Do:

Program Build & Strategy:

  • Work with the Director of CS, CS Ops, and Post Sale enablement to design, launch, and iterate on the digital CS engagement model for the digital customer segment, including lifecycle stages, triggers, and automation sequences (onboarding through renewal risk escalation).
  • Own and evolve the Outreach playbook and sequence library for the digital customer segment; continuously test and refine based on performance data.
  • Define and monitor capacity/utilization benchmarks for the digital segment, partnering with CS leadership on scaling triggers.

Account Management:

  • Manage the digital customer segment, working with the Renewals team and Technical Account Managers, and Account Executives to own renewal, adoption, and expansion outcomes.
  • Serve as the named point of contact for a defined set of customers, blending high-touch judgment with digital-first tools.

Cross-Functional Collaboration:

  • Partner with CS Ops/RevOps to build and maintain reporting on program health (engagement rates, coverage, save rates, NRR/GRR contribution).
  • Work with Enablement and Product Success to keep content, sequences, and playbooks aligned with product changes and customer needs.
  • Provide feedback from the account-management side to continuously sharpen the program.
  • Revenue Growth:
    • Deliver growth by assuring usage, renewals, post-sales success, loyalty, expansion, and new product adoption.
    • Accurately forecast and achieve revenue goals by identifying upsell opportunities based on customer needs or new product rollouts.

Customer Engagement:

  • Monitor customer health signals across the digital segment book and intervene proactively where risk is flagged.
  • Balance efficiency (scale, automation) with genuine customer experience quality.

Reporting & Optimization:

  • Report on program performance and account health to CS leadership.

  • Identify where the digital model needs a human escalation path vs. where automation is working.

  • Value Articulation:

    • Effectively articulate value propositions, create interest, and generate excitement through customer presentations.

Customer Satisfaction:

  • Anticipate customer needs and proactively drive solutions to ensure and exceed customer satisfaction.
  • Inform and report account status to Senior and Exec staff.

Strategic Solutions:

  • Identify creative solutions for the Digital Customer Success Model
  • Inspire others within the organization.

Requirements:

  • Skills and Competencies:

    • Self-starter comfortable operating without a fully built playbook — this role builds the playbook.
    • Strong interest in AI tools including Claude and ChatGPT.
    • Comfortable both designing process/systems AND doing hands-on account work — this is not a pure strategy role.
    • Proficient in both oral and written communication, able to tailor message format and content to specific audiences.
    • Strong analytical skills — comfortable with utilization/capacity data, engagement metrics, and translating them into program decisions.
    • Organized enough to manage a live book of accounts while iterating on a broader program simultaneously.
    • Creative problem solver, able to accomplish goals through a variety of processes and tools.
  • Experience:

  • 4–7 years of Customer Success experience, ideally including exposure to digital/tech-touch or scaled CS models.

  • Experience with marketing/sales automation tools (Outreach, HubSpot, or similar) for building lifecycle sequences.

  • Experience working for a Software as a Service (SaaS) company.

  • Cybersecurity experience is a plus, not required.

Nice to Have

  • Salesforce, Outreach, and Zendesk experience is a plus.

Base Salary Range: $92,000 – $120,000

On Target Earnings (OTE): $105,800 – $138,000

OTE is reflecting base salary plus variable commission at expected performance levels. Actual earnings will vary based on individual performance.

The salary range reflects the expected base compensation for a fully qualified candidate at this level based on experience, qualifications, and market data at the time of posting.

U.S.-Based Benefits + Perks (for Full Time Employees):

At SpyCloud, we are committed to working alongside individuals who are equally passionate about preventing cybercrime, regardless of their department or role. Guided by our core values in all business decisions, we prioritize unity in our mission and ensure all SpyCloud employees have the support and benefits they need to stay focused on our goals. In addition to our engaging workspace in South Austin, flexible and remote-friendly work options, and competitive salary package, we offer our employees a comprehensive benefits package that includes:

  • 401(k) with Employer Contribution
  • Health, Vision, and Dental Insurance
    • Health Savings Account (HSA) available with Employer Contribution
  • Employer Paid Life, Short-term, and Long-term Disability Insurance
  • Generous PTO Plan and 16 paid holidays per year

U.K.-Based Benefits + Perks (for Full Time Employees):

  • Retirement Savings Plan with Employer Contribution
  • Employer Provided Private Health Insurance and Healthcare Cashplan
  • Employer Paid Life Insurance and Income Replacement
  • Generous Holiday Plan and 14 paid holidays per year

About SpyCloud:

SpyCloud transforms recaptured darknet data to disrupt cybercrime. Its automated identity threat protection solutions use advanced analytics and AI to accelerate investigations and  protect workforce, consumer, and supplier identities from the threats that matter most: authentication bypass, session hijacking, malicious insiders, account takeover, ransomware, and fraud. Its data from malware-infected devices, successful phishes, combolists, and third-party breaches also powers many popular dark web monitoring and identity theft protection offerings. Customers include 7 of the Fortune 10, along with hundreds of global enterprises, mid-sized companies, and government agencies worldwide. Headquartered in Austin, TX, SpyCloud is home to more than 250 cybersecurity experts whose mission is to protect businesses and consumers from the stolen identity data criminals are using to target them now.

To learn more and see insights on your company’s exposed data, visit spycloud.com.

Our Mission:

Our mission is to make the internet a safer place by disrupting the criminal underground. Together with our customers and partners, we aim to end criminals’ ability to profit from stolen information.

Who We Are:

SpyCloud is a place for innovative, collaborative, and problem-solvers to thrive. Individually, we’re amazing, but together, we’re unstoppable. We celebrate diversity and various perspectives and aim to create an inclusive and supportive environment for all. We are proud to be an Equal Employment Opportunity and Affirmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply. SpyCloud complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

SpyCloud expressly prohibits any form of workplace harassment. Improper interference with the ability of SpyCloud’s employees to perform their job duties may result in discipline up to and including discharge. SpyCloud shares the right to work and participates in the E-Verify program in all locations.

If you need assistance or accommodation due to a disability, you may contact us.

Our Culture:

Our culture is something really special. We’re all driven to disrupt the cybercriminal economy as we keep customer accounts safe from compromise. We support a truly worthy and serious mission, but we have fun doing it together. If you are driven, inventive, and collaborative, you’ll fit right in.

SpyCloud’s Recruitment Policy:

We will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with SpyCloud to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing SpyCloud should email careers@spycloud.com.

Compensation Transparency Policy:

At SpyCloud, we believe in transparency and fairness in compensation. We strive to ensure that all employees are fairly compensated for their contributions, and we openly discuss our compensation philosophy and structure. We are committed to providing competitive salaries and benefits packages to attract and retain top talent, and we encourage open dialogue and feedback regarding compensation matters.

Learn more and apply: SpyCloud Careers

SpyCloud is not sponsoring visas at this time.

For applicants residing in California, please click here to read SpyCloud’s CCPA Notice.

For applicants residing in the UK, please click here to read SpyCloud’s Employee Privacy Notice.

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Sales Senior Market Manager, Experiences (12M FTC) at Airbnb

Senior manager owns a portfolio of professional host accounts in Paris, driving growth through strategic partnerships, operational optimization, and data-informed performance management.

Senior Hybrid Posted 5 days ago RemoteFirstJobs Product
What this role involves

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join

The Experiences Supply team partners with Hosts to develop high-quality, repeatable, and commercially viable experiences aligned with Airbnb’s brand. Working cross-functionally, this team fosters human connection in the real world.

The Difference You Will Make

You will own the health, performance, and growth of the Paris Experiences market by managing a portfolio of professional host accounts. You’ll build the operational tools, processes, and frameworks needed to surface optimisation opportunities at scale — and drive host success and business growth through deep partnerships and data-informed decisions.

This role is based in Paris (hybrid, 2-3 days a week in the office), and is not eligible for relocation support.

A Typical Day

Portfolio Management

  • Own a portfolio of professional host accounts across the Paris region, serving as their primary point of contact and strategic advisor
  • Run regular business reviews with key partners to monitor performance, align on goals, and identify levers for growth
  • Build scaled strategies that deliver results across both top-tier and long-tail accounts
  • Proactively escalate cross-functional bottlenecks and maintain a deep understanding of partner integrations
  • Educate hosts on major product and policy updates; translate platform changes into actionable guidance

Ops Tools & Processes

  • Design and build operational tools, dashboards, and workflows to monitor portfolio health and flag underperforming accounts
  • Develop repeatable processes for identifying and executing on optimisation opportunities (pricing, quality, content, scheduling)
  • Create frameworks to prioritise interventions based on impact and scale
  • Document and improve standard operating procedures to drive consistency and efficiency across the team

Quality, Insights & Optimisation

  • Use data to identify performance gaps and growth opportunities across your portfolio
  • Audit supply quality in the field; develop and implement improvement plans
  • Become the go-to expert on Paris market dynamics, local trends, and competitive context
  • Partner cross-functionally with Product, Comms, Policy, and Support to resolve systemic issues and drive long-term host and guest success

Demand & Representation

  • Represent Airbnb in external meetings and strategic relationships with professional hosts
  • Attend and represent the brand at industry events and conferences in France and Europe

Your Expertise

  • 8+ years of experience in account management, partner success, or market operations
  • Fluency in French (native/bilingual) and English required
  • 2+ years in hospitality, travel, or a marketplace business a plus
  • Strong portfolio management skills, with a proven ability to drive growth and optimisation across a book of business
  • Experience building or improving operational processes, dashboards, or workflows to manage performance at scale
  • Excellent communication and presentation skills
  • Strong quantitative skills, with comfort applying data day-to-day to prioritise and act
  • High proficiency with CRM tools (Salesforce a plus); experience with analytics or BI tools
  • Thrives amid changing priorities and deadlines; a cross-functional collaborator who operates at both strategic and tactical levels; a resourceful self-starter
  • Willingness to travel to assigned markets as needed
  • Passion for Airbnb, travel, and the sharing economy

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

How We’ll Take Care of You:

The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and Employee Travel Credits.

France Annual Pay Range

€74.000—€92.000 EUR

Read the full description
Sales National Account Manager

National Account Manager develops and executes strategic sales plans for major retail customers, managing teams and hitting annual revenue targets while building long-term partnerships.

Senior Hybrid Posted 5 days ago RemoteOK Dev
What this role involves

THE COMPANY

Future Beauty Brands is an entrepreneurial, privately held / private equity backed company that creates and distributes strong brands of makeup tools, body care accessories and skincare brands in over 90 countries. Our 70+ year old company is a high-growth, beauty business with a focus on exceptional quality products at affordable prices developed through innovation and on-trend design. Future Beauty Brands has a very fast paced culture, with the senior management team coming from major CPG companies and having strong records of growing businesses.


JOB TITLE: National Account Manager Drug/Sephora

DEPT/LOCATION: US Sales/Hybrid

REPORTS TO: Senior Sales Director - Beauty

Key Internal Relationships: Trade Marketing, Operations, Purchasing, Marketing and Product Development

Key External Relationships: Category Managers, DMM, buyer/replenishment, marketing


JOB PURPOSE:

National Account Manager for a number of strategic customers that develops, plans and executes both brand and customer goals in a jointly profitable outcome:

  • Owning and hitting/exceeding annual sales targets within assigned territory and accounts.
  • Developing and executing strategic plan to achieve sales targets and expand our customer base.
  • Building and maintaining strong, long-lasting customer and internal relationships.
  • Managing and developing team to deliver on corporate strategic goals and develop talent within team.


ESSENTIAL FUNCTIONS:

  • Exceed sales budget targets by developing and executing a strategic customer plan that includes: expanding distribution, launching innovation, executing a measured promotional plan and pivoting when appropriate.
  • Grow P&L contribution by growing top line sales, reducing operational costs and maximizing ROI on trade/markdown spend.
  • Increase share of brands by expanding into new markets or customers, replacing competitive brands in existing retailers and creating a beauty statement within each category.
  • Create an award-winning team with direct oversight of brokers and working directly with retailers.
  • Maintain accurate weekly S&OP forecasts by customer or region by reporting on-time sku movement, layering in promotional influence and understanding customer current weeks of supply.
  • Develop, maintain and create customer or regional reporting for both internal and external use: examples are not limited to weekly POS, syndicated dates analytics, NPD performance tracking, holiday sell-through and Adhoc analysis.
  • Lead internal planning and execute plans by creating, evaluating and managing profitable/strategic opportunity briefs and promotional plans.
  • Predict the needs of the audience for sales/customer meetings by understanding the customers needs and requirements, combining internal goals, setting cadence to productive meetings and following up with concise actions.


QUALIFICATIONS:

  • Minimum 3-5 years sales experience of calling on national accounts
  • Broker management experience required
  • Track record of setting, measuring and achieving goals
  • BA/BS required
  • Self-motivated and highly driven
  • Strong Presentation skills
  • Strong computer skills
Read the full description
Sales National Account Manager

National Account Manager develops and executes strategic sales plans for major retail customers, managing budgets, team oversight, and P&L growth across assigned accounts.

Senior Hybrid Posted 5 days ago RemoteOK Dev
What this role involves

THE COMPANY

Future Beauty Brands is an entrepreneurial, privately held / private equity backed company that creates and distributes strong brands of makeup tools, body care accessories and skincare brands in over 90 countries. Our 70+ year old company is a high-growth, beauty business with a focus on exceptional quality products at affordable prices developed through innovation and on-trend design. Future Beauty Brands has a very fast paced culture, with the senior management team coming from major CPG companies and having strong records of growing businesses.


JOB TITLE: National Account Manager Drug/Sephora

DEPT/LOCATION: US Sales/Hybrid

REPORTS TO: Senior Sales Director - Beauty

Key Internal Relationships: Trade Marketing, Operations, Purchasing, Marketing and Product Development

Key External Relationships: Category Managers, DMM, buyer/replenishment, marketing


JOB PURPOSE:

National Account Manager for a number of strategic customers that develops, plans and executes both brand and customer goals in a jointly profitable outcome:

  • Owning and hitting/exceeding annual sales targets within assigned territory and accounts.
  • Developing and executing strategic plan to achieve sales targets and expand our customer base.
  • Building and maintaining strong, long-lasting customer and internal relationships.
  • Managing and developing team to deliver on corporate strategic goals and develop talent within team.


ESSENTIAL FUNCTIONS:

  • Exceed sales budget targets by developing and executing a strategic customer plan that includes: expanding distribution, launching innovation, executing a measured promotional plan and pivoting when appropriate.
  • Grow P&L contribution by growing top line sales, reducing operational costs and maximizing ROI on trade/markdown spend.
  • Increase share of brands by expanding into new markets or customers, replacing competitive brands in existing retailers and creating a beauty statement within each category.
  • Create an award-winning team with direct oversight of brokers and working directly with retailers.
  • Maintain accurate weekly S&OP forecasts by customer or region by reporting on-time sku movement, layering in promotional influence and understanding customer current weeks of supply.
  • Develop, maintain and create customer or regional reporting for both internal and external use: examples are not limited to weekly POS, syndicated dates analytics, NPD performance tracking, holiday sell-through and Adhoc analysis.
  • Lead internal planning and execute plans by creating, evaluating and managing profitable/strategic opportunity briefs and promotional plans.
  • Predict the needs of the audience for sales/customer meetings by understanding the customers needs and requirements, combining internal goals, setting cadence to productive meetings and following up with concise actions.


QUALIFICATIONS:

  • Minimum 3-5 years sales experience of calling on national accounts
  • Broker management experience required
  • Track record of setting, measuring and achieving goals
  • BA/BS required
  • Self-motivated and highly driven
  • Strong Presentation skills
  • Strong computer skills
Read the full description
Sales National Account Manager

National Account Manager develops and executes strategic sales plans for major retail customers, manages sales teams/brokers, and drives revenue growth across assigned accounts.

Senior Hybrid Posted 5 days ago RemoteOK Dev
What this role involves

THE COMPANY

Future Beauty Brands is an entrepreneurial, privately held / private equity backed company that creates and distributes strong brands of makeup tools, body care accessories and skincare brands in over 90 countries. Our 70+ year old company is a high-growth, beauty business with a focus on exceptional quality products at affordable prices developed through innovation and on-trend design. Future Beauty Brands has a very fast paced culture, with the senior management team coming from major CPG companies and having strong records of growing businesses.


JOB TITLE: National Account Manager Drug/Sephora

DEPT/LOCATION: US Sales/Hybrid

REPORTS TO: Senior Sales Director - Beauty

Key Internal Relationships: Trade Marketing, Operations, Purchasing, Marketing and Product Development

Key External Relationships: Category Managers, DMM, buyer/replenishment, marketing


JOB PURPOSE:

National Account Manager for a number of strategic customers that develops, plans and executes both brand and customer goals in a jointly profitable outcome:

  • Owning and hitting/exceeding annual sales targets within assigned territory and accounts.
  • Developing and executing strategic plan to achieve sales targets and expand our customer base.
  • Building and maintaining strong, long-lasting customer and internal relationships.
  • Managing and developing team to deliver on corporate strategic goals and develop talent within team.


ESSENTIAL FUNCTIONS:

  • Exceed sales budget targets by developing and executing a strategic customer plan that includes: expanding distribution, launching innovation, executing a measured promotional plan and pivoting when appropriate.
  • Grow P&L contribution by growing top line sales, reducing operational costs and maximizing ROI on trade/markdown spend.
  • Increase share of brands by expanding into new markets or customers, replacing competitive brands in existing retailers and creating a beauty statement within each category.
  • Create an award-winning team with direct oversight of brokers and working directly with retailers.
  • Maintain accurate weekly S&OP forecasts by customer or region by reporting on-time sku movement, layering in promotional influence and understanding customer current weeks of supply.
  • Develop, maintain and create customer or regional reporting for both internal and external use: examples are not limited to weekly POS, syndicated dates analytics, NPD performance tracking, holiday sell-through and Adhoc analysis.
  • Lead internal planning and execute plans by creating, evaluating and managing profitable/strategic opportunity briefs and promotional plans.
  • Predict the needs of the audience for sales/customer meetings by understanding the customers needs and requirements, combining internal goals, setting cadence to productive meetings and following up with concise actions.


QUALIFICATIONS:

  • Minimum 3-5 years sales experience of calling on national accounts
  • Broker management experience required
  • Track record of setting, measuring and achieving goals
  • BA/BS required
  • Self-motivated and highly driven
  • Strong Presentation skills
  • Strong computer skills
Read the full description
Design Senior Creative Producer at CompanyCam

Senior creative producer who independently delivers multi-format assets (graphic design, video, animation, web design, copywriting) using AI tools to accelerate production while maintaining creative strategy and quality.

Senior Hybrid Posted 5 days ago RemoteFirstJobs Product
What this role involves

Hi, we’re CompanyCam.

We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. We’re committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers.

But don’t let that corporate description fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them!

The Role

The Senior Creative Producer is a well-rounded creative who takes a well-formed brief and delivers a finished set of assets, independently, efficiently, and at a high standard. This role goes broad instead of deep: graphic design, video, animation, web design, and light copywriting are all in the toolkit, and most of the time that toolkit is all you need. Reporting to the Senior Manager of Design Direction and receiving briefs from an assigned Creative Director, you’ll own the journey from brief intake to final delivery with minimal supervision and minimal revision cycles. You’ll bring the human creative strategy and design judgment that no tool can replicate, and use AI to accelerate, iterate, and scale that thinking into finished work.

Location: We welcome both local and remote applicants for this role. Local ( Lincoln, NE) is preferred. Candidates must permanently live and work in the U.S. to be considered.

What You’ll Do

  • Produce complete, multi-format assets spanning graphic design, video, animation, web design, and copy, from briefs your assigned Creative Director sends over, with limited supervision and few revision cycles
  • Work autonomously from brief to final delivery, making sound creative decisions within the brief’s parameters without needing ongoing direction
  • Use AI tools to accelerate and scale production work like asset generation, format adaptation, and motion templates, freeing up your time for the creative strategy and human spark that no tool replaces
  • Direct the Multimedia Producer assigned to your projects on simpler or repeatable tasks, staying focused yourself on the highest skill creative challenges
  • Bring in dedicated specialists in video, web design, motion, or copy when a deliverable genuinely requires it, but default to self-sufficiency
  • Read and pressure-test every brief before execution begins, surfacing gaps and creative risks before they become revision loops
  • Own a substantial concurrent project portfolio, managing timelines and communicating proactively when capacity or priorities shift
  • Model high creative standards and lead AI tool adoption by building and sharing production workflows that help everyone move faster

The Impact You’ll Have

At CompanyCam, your work makes a real impact. Whether you’re writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We’re building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. I n this role, you’ll drive impact by:

  • Delivering finished creative work fast and independently, so your Creative Director and the broader team can focus on strategy instead of revision cycles
  • Building AI-assisted production workflows that help the whole creative team scale their output without losing the human thinking that makes the work good
  • Raising the bar on craft across the team, modeling what high-quality, on-brand creative looks like at CompanyCam
  • Keeping every project on track, so contractors and internal teams get consistent, polished assets across every channel

What You’ll Bring

  • 5 to 8 years of experience in a creative production role spanning multiple disciplines
  • Demonstrated ability to work independently across at least three of the following: graphic design, video production, motion/animation, web design, copywriting
  • A portfolio that shows breadth and quality, with a proven track record of taking briefs to finished deliverables with minimal revision cycles
  • Working experience with AI creative tools such as Adobe Firefly, Midjourney, or RunwayML, used to accelerate real production work rather than replace creative thinking
  • Experience working within a defined brand system, applying standards consistently across formats and channels
  • Background in a brand, in-house creative team, or agency environment, preferred
  • Bachelor’s degree in design, fine arts, multimedia, or communications, preferred
  • A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving.
  • A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems.

Benefits & Compensation

This is a salaried position at CompanyCam. Our starting salary range is $80,000-$100,000 per year and is based on experience. We also offer meaningful equity and other benefits.

CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team.

For any accommodations or technical issues related to the online application or interview process, please email jobs@companycam.com and we’ll respond promptly. Please do not include any medical or health information in your message.

Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page.

Read the full description
Engineer Senior Engineer - GTM Tech at MongoDB

Senior Salesforce engineer designs, builds, and maintains scalable CRM solutions supporting MongoDB's sales organization through custom development, automation, and integrations.

Senior Hybrid Posted 6 days ago RemoteFirstJobs Product
What this role involves

The IT SaaS Engineering Team plays a critical role in optimizing MongoDB sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce, the team ensures that business users have the tools, automation, security, and governance needed to effectively manage customer relationships, support operational processes, and drive business growth.

With deep expertise in Salesforce development, platform governance, automation, and system operations, the team continuously enhances the CRM platform to meet evolving business needs. The team partners closely with stakeholders across Sales Operations, Revenue Operations, Security, Compliance, and Engineering to deliver scalable, secure, and reliable Salesforce solutions.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Role Overview

We are looking for a highly capable Senior Salesforce Engineer to design, build, and maintain scalable CRM solutions that support MongoDB’s Sales organization. This role combines strong hands-on Salesforce development, solution design, cross-functional collaboration, and a modern engineering mindset to deliver reliable, maintainable, and high-quality solutions across the core Salesforce platform.

What you’ll do

  • Design, build, and maintain scalable Salesforce solutions across the core CRM platform, including custom development, automation, and integrations
  • Partner with business stakeholders, program managers, and technical teams to understand requirements and translate them into secure, maintainable, and scalable technical solutions
  • Own delivery across the full solution lifecycle, including design, development, testing, deployment, documentation, and production support
  • Collaborate closely with globally distributed engineering teams to deliver reliable, secure, and well-governed solutions in an Agile environment
  • Drive strong engineering practices across code quality, documentation, release management, and platform governance
  • Identify opportunities to improve system performance, simplify architecture, reduce technical debt, and strengthen the overall Salesforce operating model
  • Troubleshoot complex technical and production issues and deliver sustainable, long-term fixes
  • Stay current with Salesforce platform capabilities, engineering best practices, and emerging technologies, and apply them thoughtfully to improve delivery quality
  • Leverage AI-powered engineering tools such as GitHub Copilot, Agentforce, Claude Code, Cursor, and similar capabilities to improve productivity, code quality, troubleshooting and documentation, while using sound judgment around security, privacy, and responsible AI usage

Responsibilities

  • Develop, test, document, and deploy high-quality Salesforce solutions aligned with business needs and engineering best practices
  • Support enhancements, break/fix issues, and ongoing maintenance across Salesforce applications and related integrations
  • Investigate technical and integration issues and work closely with development, operations, admin, and business teams to resolve them effectively
  • Communicate clearly with stakeholders and teammates on delivery status, technical challenges, and solution options
  • Manage multiple priorities effectively while ensuring high-quality and timely delivery
  • Research new platform capabilities, prototypes, and engineering approaches that can improve the Salesforce ecosystem
  • Provide mentorship and technical guidance to junior engineers and administrators where needed
  • Build strong working relationships across teams and contribute positively to a culture of ownership, collaboration, and continuous improvement

Minimum Requirements

  • Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field
  • 8+ years of experience in Salesforce development and enterprise application engineering
  • Strong hands-on experience with Apex, Lightning Web Components (LWC), JavaScript, Flows, SOQL, APIs, and Salesforce platform customization
  • Strong understanding of Salesforce architecture, governor limits, declarative automation, integration patterns, and scalable solution design
  • Experience with CI/CD, deployment processes, code refactoring, and performance optimization in Salesforce environments
  • Experience integrating Salesforce with enterprise systems using APIs, ETL tools, and automation platforms
  • Salesforce Platform Developer II certification strongly preferred; additional certifications such as JavaScript Developer, Advanced Administrator, Application Architect, or System Architect are a plus
  • Good understanding of AI-powered and agentic development tools such as Cursor, Claude Code, Agentforce, and similar platforms, with the ability to use them effectively to improve productivity, troubleshooting, documentation, and solution delivery

Success Measures

  • In 3 months, you will: Develop a strong understanding of MongoDB’s Salesforce ecosystem, business processes, and current implementations by working closely with senior engineers and stakeholders
  • In 6 months, you will: Successfully deliver one or more critical Salesforce initiatives and establish yourself as a trusted technical contributor within the Sales Apps team
  • In 12 months, you will: Become a go-to engineer for key Salesforce solutions, build strong cross-functional partnerships, and contribute meaningfully to the scalability, quality, and long-term evolution of the CRM platform

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 2273472449

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Engineer IT Software Engineer Senior at Pathward

Senior software engineer designs, develops, tests, and debugs software enhancements and new products for cloud-based and internet-related applications.

Senior Hybrid Posted 6 days ago RemoteFirstJobs Product
What this role involves

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD,  Scottsdale, AZ,  Louisville, KY,  Troy, MI,  Franklin, TN,  Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all.  We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success.  We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

About the Role:

This family analyses, designs, modifies, and programs software enhancements and/or new products used in local, networked, cloud-based or internet-related computer programs. Code may be used in used in commercial or end-user applications.

What You Will Do:

  • Uses current programming language and technologies.
  • Writes code and completes programming.
  • Performs testing and debugging of applications.
  • Completes documentation of procedures for installation and maintenance.
  • Interacts with users to define system requirements and/or to add necessary modifications.
  • Other duties as assigned.

What You Will Need:

  • Bachelor’s degree or equivalent education and work experience.
  • Typically 5+ years with bachelor’s or equivalent.

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $86,000 – $145,000

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.

This role is also eligible for an annual performance-based incentive opportunity.  Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

#LI-Remote

Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.

Who we are:

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com

Please click here to view Pathward’s Applicant Privacy Notice.

Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.

Candidate Scam Warning

We encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: https://www.pathward.com/about-us/people-culture/careers/

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Marketing Senior Communications Manager - Mexico at Samsara

Develops and executes comprehensive communications strategy across external media, internal communications, and talent brand for the Mexico market.

Senior Hybrid Posted 6 days ago RemoteFirstJobs Product
What this role involves

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which enables organizations that depend on physical operations to harness IoT data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency, and sustainability of the physical operations that power our global economy.

The Marketing & Communications team is central to how Samsara wins in Mexico. We’re looking for a strategic Sr. Communications Manager to serve as the communications leader for Samsara Mexico, owning a 360-degree strategy that spans external media, paid media, internal comms, and talent brand. This role sits at the intersection of storytelling and market impact — translating Samsara’s global momentum into locally resonant narratives that elevate our brand with top-tier Mexican business and tech media, grow our executive share of voice, and connect our employees to the company’s broader journey.

This is a hybrid position open to candidates residing in Mexico. Candidates should be able to commute to our office to (Avenida Rio San Joaquin #498, Suite 303 and 304, Ampliacion Granada, Miguel Hidalgo, 11529, Mexico City, Mexico as needed.

You should apply if:

  • You want to impact the industries that run our world: Your efforts will result in real-world impact — helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
  • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
  • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
  • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

In this role, you will:

  • Own and execute a 360-degree communications strategy for Samsara Mexico — spanning external media (60%), internal comms (30%), and talent brand (10%) across earned, owned, and regional LinkedIn channels, including press outreach, content programs, and executive visibility — in tight integration with the Marketing team.
  • Build and maintain strong working relationships with top-tier business, technology, and trade journalists across Mexico and, where relevant, broader LatAm; serve as Samsara’s primary media contact in market.
  • Develop localized story angles and pitches that connect Samsara’s global platform narrative to Mexico-specific customer wins, industry trends, and new regulations or market moments.
  • Manage and evolve an editorial calendar that ensures consistent market presence and ties to global campaign priorities.
  • Support crisis communications preparation and real-time response in-market, in coordination with global comms and legal.

Executive Communications

  • Support communications for Samsara’s Mexico leadership, including talking points, presentations, media prep, and thought leadership content.
  • Help position Mexico leaders as credible voices in the physical operations and technology space through media placements, speaking opportunities, and bylines.
  • Partner with global comms to align local executive messaging with Samsara’s broader narrative.

Customer Storytelling

  • Partner with customer marketing to tell compelling customer stories from Mexico-based customers across transportation, construction, logistics, and public sector.
  • Leverage case studies, video testimonials, and press-ready customer narratives that can be used across media and marketing channels.
  • Collaborate with customer success and sales to identify high-impact customer advocates.

Internal & Employee Communications

  • Support internal communications for Mexico employees, including localized messaging around company news, product launches, and cultural moments.
  • Partner with the global employee communications and talent brand teams to ensure Mexico employees feel connected to the broader Samsara story.

Program Management

  • Manage agency relationships and external vendor partnerships as needed.
  • Track and report on media coverage, share of voice, and program effectiveness; use data to continuously improve.
  • Coordinate with marketing, legal, and product teams to support launches, campaigns, and announcements in market.

Minimum requirements for the role:

  • 7+ years of experience in communications, public relations, or media strategy, with demonstrated success in the Mexican market.
  • Established relationships with journalists and editors at top-tier Mexican business and tech media outlets.
  • Experience leading paid strategy, including sponsorships and editorial partnerships.
  • Fluency in Spanish and English (written and verbal).
  • Based in Mexico.

An ideal candidate also has:

  • Experience in high-growth technology, SaaS, or IoT communications.
  • Track record of earning top-tier earned media coverage in outlets such as El Financiero, ExpansiĂłn, Forbes MĂ©xico, or equivalent.
  • Experience managing executive visibility programs and digital thought leadership.
  • Background in both proactive media strategy and reactive issues management.
  • Familiarity with internal communications best practices, including town halls and all-hands communications for a distributed workforce.

Annual Salary range (in MXN):

$1,147,500.00  -  $1,350,000.00

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Read the full description
Sales Senior Solution Architect at MongoDB

Senior technical consultant who designs MongoDB solutions for enterprise partners and customers while driving pre-sales strategy and enabling partner-led demand across India.

Senior Hybrid Posted 6 days ago RemoteFirstJobs Product
What this role involves

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform, our partner ecosystem, and the needs of our customers.

MongoDB Partner Solutions Architects are responsible for helping partners, customers, and MongoDB field teams design and build reliable, scalable, and modern applications on MongoDB. This version of the role is tailored to the partner-facing Solutions Consulting motion reflected across teams reporting to Prasad Pillalamarri and Andrew Smith, where the work centers on Partner Solutions Architecture across MongoDB’s Solutions Consulting, Partners organization.

Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success. You will work closely with partner leaders, MongoDB account teams, cloud and ecosystem partners, and customers across the India region to help create partner-led demand, shape technical strategy, and win business. You will be a trusted advisor to a wide range of users, from startups to the world’s largest enterprise IT organizations.

We are looking to speak to candidates who are based in Gurugram for our Hybrid working model.

As an ideal candidate, you will have

  • Ideally 8 to 11 years of related experience in a customer-facing role, with 5 to 7 years of experience in pre-sales with enterprise software
  • Minimum of 3 years of experience with modern scripting languages such as Python, Node.js, or SQL and/or popular programming languages such as Java, C#, or C/C++ in a professional capacity
  • Experience designing scalable and highly available distributed systems in the cloud and on premises
  • Demonstrated ability to work with customers and partners to review complex application architectures and guide modernization, migration, and innovation strategies
  • Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts clearly to developers, architects, partner stakeholders, and executive audiences
  • Ability to partner with sales teams and partner teams to drive a multi-threaded account and ecosystem strategy across India
  • Working knowledge of major cloud platforms and how MongoDB Atlas integrates with hyperscaler ecosystems
  • A strong understanding of partner business models, partner value propositions, and partner enablement motions
  • The ability to travel up to 25%
  • A Bachelor’s degree or equivalent work experience

You may also have

  • Experience selling databases and/or deploying applications with AWS, Google Cloud, or Microsoft Azure
  • Experience with database programming and data models
  • Experience in data engineering, modernization, or AI/ML projects
  • Experience transforming legacy systems into modern, scalable, and efficient application architectures
  • Understanding of popular sales methodologies or frameworks such as MEDDPICC or Command of the Message
  • Experience building technical demos, workshops, reference architectures, or repeatable field assets for partner-led motions
  • A MongoDB Certification
  • A Cloud Provider Certification

What you do at MongoDB

In this role, you will work on complex partner and customer opportunities where success depends on strong technical judgment, ecosystem alignment, and the ability to execute across multiple stakeholders in parallel.

Solution architecture and field partnership

  • Design scalable, performant applications, systems, and infrastructure on MongoDB for partner-led and partner-influenced opportunities across the India region
  • Work closely with MongoDB account teams, field SAs, cloud specialists, and partners to strengthen MongoDB’s technical value proposition for customer use cases
  • Guide customers and partners through architecture reviews, design decisions, modernization patterns, and technical best practices on MongoDB Atlas
  • Support proofs of concept, proofs of value, technical validations, sizing, and technical decision criteria to help advance and close opportunities
  • Provide technical guidance in competitive situations and help position MongoDB effectively against alternative solutions in the market

Partner enablement and ecosystem development

  • Build and maintain trusted relationships with partner architects, engineers, and technical leaders, reinforcing how MongoDB adds value within the broader ecosystem
  • Support and scale partner enablement programs through workshops, bootcamps, technical sessions, certification readiness, and reusable collateral
  • Help drive partner center-of-excellence strategies, joint solution development, and technical readiness within cloud, GSI, ISV, and other ecosystem partners relevant to India
  • Mentor partner organizations on architecture patterns, technical operations, and best practices for building with MongoDB

Technical content, demos, and thought leadership

  • Design, build, and maintain compelling technical demos, workshops, presentations, and solution blueprints that showcase MongoDB integrated with cloud-native and partner technologies
  • Create and contribute to technical artifacts such as blogs, reference architectures, technical presentations, and enablement content in collaboration with partner and field teams
  • Represent MongoDB at partner events, MongoDB-hosted events, developer days, webinars, executive forums, and account-based marketing programs across the region
  • Act as a thought leader for modern application design, cloud architecture, AI-ready data platforms, and partner-led solution development

Sales partnership and operational excellence

  • Collaborate with sales and partner teams on account planning, opportunity prioritization, technical discovery, presentations, demos, and follow-up actions across multiple opportunities in parallel
  • Translate technical concepts and architecture patterns into business value for management, executives, and partner stakeholders
  • Respond to technical questions from internal MongoDB teams and partners through live working sessions, Slack, and email, and serve as a regional escalation point when needed
  • Maintain strong operating discipline through activity tracking, opportunity hygiene, and workload visibility in systems such as Salesforce

Innovation, feedback, and team contribution

  • Gather and relay field feedback to Product, Marketing, and partner teams to improve technical assets, messaging, and product direction
  • Proactively identify reusable best practices, playbooks, and assets that improve scale and consistency across the Partner Solutions Architecture organization
  • Support onboarding, mentoring, and knowledge sharing across the broader Solutions Consulting and partner architecture community

What you will learn

MongoDB product suite mastery

  • Core Database Server
  • Atlas, including advanced services such as Atlas Search, Atlas Vector Search, Atlas Stream Processing, and related platform capabilities
  • Relational Migrator and migration strategies
  • Ecosystem integrations and tooling across cloud and infrastructure-as-code workflows

Market-relevant technologies

  • Deep expertise in designing with hyperscaler services across AWS, Google Cloud, and Microsoft Azure
  • Complementary technologies such as Apache Kafka, Kubernetes, APIs, streaming, and cloud-native services

Modern architecture design

  • Best practices in microservices, event-driven systems, DevOps, cloud, security, and AI-ready application design
  • Patterns for helping customers and partners modernize legacy workloads and build intelligent applications with MongoDB

Sales techniques and soft skills

  • Presentations, demonstrations, whiteboarding, discovery, objection handling, and executive value articulation

Industry and ecosystem exposure

  • A broad spectrum of customers, partner types, and use cases across the India region, including cloud partners, GSIs, ISVs, and strategic ecosystem motions

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID -2273473952

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Engineer Senior Engineer - GTM Tech at MongoDB

Senior Salesforce engineer designs, builds, and maintains scalable CRM solutions supporting MongoDB's sales organization through custom development, automation, and platform integrations.

Senior Hybrid Posted 6 days ago RemoteFirstJobs Product
What this role involves

The IT SaaS Engineering Team plays a critical role in optimizing MongoDB sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce, the team ensures that business users have the tools, automation, security, and governance needed to effectively manage customer relationships, support operational processes, and drive business growth.

With deep expertise in Salesforce development, platform governance, automation, and system operations, the team continuously enhances the CRM platform to meet evolving business needs. The team partners closely with stakeholders across Sales Operations, Revenue Operations, Security, Compliance, and Engineering to deliver scalable, secure, and reliable Salesforce solutions.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Role Overview

We are looking for a highly capable Senior Salesforce Engineer to design, build, and maintain scalable CRM solutions that support MongoDB’s Sales organization. This role combines strong hands-on Salesforce development, solution design, cross-functional collaboration, and a modern engineering mindset to deliver reliable, maintainable, and high-quality solutions across the core Salesforce platform.

What you’ll do

  • Design, build, and maintain scalable Salesforce solutions across the core CRM platform, including custom development, automation, and integrations
  • Partner with business stakeholders, program managers, and technical teams to understand requirements and translate them into secure, maintainable, and scalable technical solutions
  • Own delivery across the full solution lifecycle, including design, development, testing, deployment, documentation, and production support
  • Collaborate closely with globally distributed engineering teams to deliver reliable, secure, and well-governed solutions in an Agile environment
  • Drive strong engineering practices across code quality, documentation, release management, and platform governance
  • Identify opportunities to improve system performance, simplify architecture, reduce technical debt, and strengthen the overall Salesforce operating model
  • Troubleshoot complex technical and production issues and deliver sustainable, long-term fixes
  • Stay current with Salesforce platform capabilities, engineering best practices, and emerging technologies, and apply them thoughtfully to improve delivery quality
  • Leverage AI-powered engineering tools such as GitHub Copilot, Agentforce, Claude Code, Cursor, and similar capabilities to improve productivity, code quality, troubleshooting and documentation, while using sound judgment around security, privacy, and responsible AI usage

Responsibilities

  • Develop, test, document, and deploy high-quality Salesforce solutions aligned with business needs and engineering best practices
  • Support enhancements, break/fix issues, and ongoing maintenance across Salesforce applications and related integrations
  • Investigate technical and integration issues and work closely with development, operations, admin, and business teams to resolve them effectively
  • Communicate clearly with stakeholders and teammates on delivery status, technical challenges, and solution options
  • Manage multiple priorities effectively while ensuring high-quality and timely delivery
  • Research new platform capabilities, prototypes, and engineering approaches that can improve the Salesforce ecosystem
  • Provide mentorship and technical guidance to junior engineers and administrators where needed
  • Build strong working relationships across teams and contribute positively to a culture of ownership, collaboration, and continuous improvement

Minimum Requirements

  • Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field
  • 8+ years of experience in Salesforce development and enterprise application engineering
  • Strong hands-on experience with Apex, Lightning Web Components (LWC), JavaScript, Flows, SOQL, APIs, and Salesforce platform customization
  • Strong understanding of Salesforce architecture, governor limits, declarative automation, integration patterns, and scalable solution design
  • Experience with CI/CD, deployment processes, code refactoring, and performance optimization in Salesforce environments
  • Experience integrating Salesforce with enterprise systems using APIs, ETL tools, and automation platforms
  • Salesforce Platform Developer II certification strongly preferred; additional certifications such as JavaScript Developer, Advanced Administrator, Application Architect, or System Architect are a plus
  • Good understanding of AI-powered and agentic development tools such as Cursor, Claude Code, Agentforce, and similar platforms, with the ability to use them effectively to improve productivity, troubleshooting, documentation, and solution delivery

Success Measures

  • In 3 months, you will: Develop a strong understanding of MongoDB’s Salesforce ecosystem, business processes, and current implementations by working closely with senior engineers and stakeholders
  • In 6 months, you will: Successfully deliver one or more critical Salesforce initiatives and establish yourself as a trusted technical contributor within the Sales Apps team
  • In 12 months, you will: Become a go-to engineer for key Salesforce solutions, build strong cross-functional partnerships, and contribute meaningfully to the scalability, quality, and long-term evolution of the CRM platform

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 2273472449

Read the full description
Marketing Senior Communications Manager - Mexico at Samsara

Develops and executes integrated communications strategy across external media, internal communications, and talent brand for Samsara's Mexico market.

Senior Hybrid Posted 6 days ago RemoteFirstJobs Product
What this role involves

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which enables organizations that depend on physical operations to harness IoT data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency, and sustainability of the physical operations that power our global economy.

The Marketing & Communications team is central to how Samsara wins in Mexico. We’re looking for a strategic Sr. Communications Manager to serve as the communications leader for Samsara Mexico, owning a 360-degree strategy that spans external media, paid media, internal comms, and talent brand. This role sits at the intersection of storytelling and market impact — translating Samsara’s global momentum into locally resonant narratives that elevate our brand with top-tier Mexican business and tech media, grow our executive share of voice, and connect our employees to the company’s broader journey.

This is a hybrid position open to candidates residing in Mexico. Candidates should be able to commute to our office to (Avenida Rio San Joaquin #498, Suite 303 and 304, Ampliacion Granada, Miguel Hidalgo, 11529, Mexico City, Mexico as needed.

You should apply if:

  • You want to impact the industries that run our world: Your efforts will result in real-world impact — helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
  • You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
  • You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
  • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

In this role, you will:

  • Own and execute a 360-degree communications strategy for Samsara Mexico — spanning external media (60%), internal comms (30%), and talent brand (10%) across earned, owned, and regional LinkedIn channels, including press outreach, content programs, and executive visibility — in tight integration with the Marketing team.
  • Build and maintain strong working relationships with top-tier business, technology, and trade journalists across Mexico and, where relevant, broader LatAm; serve as Samsara’s primary media contact in market.
  • Develop localized story angles and pitches that connect Samsara’s global platform narrative to Mexico-specific customer wins, industry trends, and new regulations or market moments.
  • Manage and evolve an editorial calendar that ensures consistent market presence and ties to global campaign priorities.
  • Support crisis communications preparation and real-time response in-market, in coordination with global comms and legal.

Executive Communications

  • Support communications for Samsara’s Mexico leadership, including talking points, presentations, media prep, and thought leadership content.
  • Help position Mexico leaders as credible voices in the physical operations and technology space through media placements, speaking opportunities, and bylines.
  • Partner with global comms to align local executive messaging with Samsara’s broader narrative.

Customer Storytelling

  • Partner with customer marketing to tell compelling customer stories from Mexico-based customers across transportation, construction, logistics, and public sector.
  • Leverage case studies, video testimonials, and press-ready customer narratives that can be used across media and marketing channels.
  • Collaborate with customer success and sales to identify high-impact customer advocates.

Internal & Employee Communications

  • Support internal communications for Mexico employees, including localized messaging around company news, product launches, and cultural moments.
  • Partner with the global employee communications and talent brand teams to ensure Mexico employees feel connected to the broader Samsara story.

Program Management

  • Manage agency relationships and external vendor partnerships as needed.
  • Track and report on media coverage, share of voice, and program effectiveness; use data to continuously improve.
  • Coordinate with marketing, legal, and product teams to support launches, campaigns, and announcements in market.

Minimum requirements for the role:

  • 7+ years of experience in communications, public relations, or media strategy, with demonstrated success in the Mexican market.
  • Established relationships with journalists and editors at top-tier Mexican business and tech media outlets.
  • Experience leading paid strategy, including sponsorships and editorial partnerships.
  • Fluency in Spanish and English (written and verbal).
  • Based in Mexico.

An ideal candidate also has:

  • Experience in high-growth technology, SaaS, or IoT communications.
  • Track record of earning top-tier earned media coverage in outlets such as El Financiero, ExpansiĂłn, Forbes MĂ©xico, or equivalent.
  • Experience managing executive visibility programs and digital thought leadership.
  • Background in both proactive media strategy and reactive issues management.
  • Familiarity with internal communications best practices, including town halls and all-hands communications for a distributed workforce.

Annual Salary range (in MXN):

$1,147,500.00  -  $1,350,000.00

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Read the full description