Here at Scout Motors, we’re carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you’re ready to drive change and make history, apply now!

Scout Motors is building its Integrated Business Planning (IBP) capability from the ground up. We have a working proof-of-concept for our Integrated Business Planning planning tool, but the production-grade platform - the one that will run our executive planning forum and coordinate demand, supply, capacity, constraints, scenarios, and decisions as we scale to volume production - still needs to be built. That is this role.

As Integrated Business Planning Product Manager, you will own the product vision, roadmap, and prioritization for this platform. IT owns delivery and the technical backbone and you will be IT closest partner, defining the requirements, planning logic, user experience, and decisions the system must support. You will sit at the intersection of business planning, supply chain, manufacturing, procurement, finance, and technology, and you will be accountable for one outcome above all: making the platform the single, trusted source of truth for Scout’s integrated business planning decisions.

The core of the product is a single, integrated planning artifact: demand outlook, production plan, procurement and supplier constraints, capacity and inventory implications, financial impacts, scenarios, risks, decisions, and actions. Defining that artifact well so it reflects the real planning process and drives high-quality tradeoff decisions in the executive forum is the heart of the role.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Product vision and roadmap. Set the direction for the Integrated Business Planning platform, convey that vision to the build team, and translate business requirements into a sequenced roadmap of product features. Make the hard calls on what to build first, what to defer, and what not to build at all.
• The core planning artifact. Define and evolve the integrated view at the center of the executive planning forum: demand outlook, production plan, procurement and supplier constraints, capacity and inventory implications, financial impact, scenarios, decisions, and actions, so it mirrors how Scout actually plans and decides.
• Backlog refinement and acceptance criteria. Own backlog refinement end to end: write clear user stories, keep acceptance criteria testable and tied to IBP value delivery, and validate delivered features and enhancements against those criteria so they support end-to-end IBP execution.
• Partnership with the build team. Translate planning logic into clear product requirements, user stories, and acceptance criteria. Work together with IT and data teams on architecture, data flows, integrations, reporting logic, user access, testing, and support model. They deliver; you own the what and the why, and you hold the quality bar on the result.
• Stakeholder discovery and alignment. Sit between the product/dev team and the IBP and business functions—Production, Procurement, Supply Chain, Commercial, and Finance—to align priorities and timelines, surface the inputs, assumptions, constraints, and outputs the process actually needs, and reconcile competing priorities into a coherent product. Involve the right stakeholders in the decisions that shape it.
• Trust and governance. Build the governance that makes outputs credible: data quality, master data and planning assumptions, scenario logic, change control, and version management. If users do not trust the numbers, nothing else matters.
• Decision-ready outputs. Shape dashboards, reports, and executive views that let leadership see demand-supply gaps, tradeoffs, risks, and required decisions at a glance—and act on them in the forum.
• Adoption and continuous improvement. Drive the platform from “a tool that exists” to “the source of truth the executive forum runs on” through training, iteration, feedback loops, and relentless attention to whether people actually use it to decide.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC.
• This role requires 4-5 days per week in the office, with regular in-person meetings and events.
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here’s what else you’ll bring:

• 12+ years in product ownership / product management, supply chain / operations planning, S&OP / Integrated Business Planning, business systems, or a related analytical or transformation role—ideally including ownership of a product or platform, not just delivery of one.
• Real S&OP / Integrated Business Planning fluency. You understand demand and supply planning, capacity and procurement constraints, inventory and financial implications, scenario planning, and how executive decision forums actually run—and you can hold your own with the functional experts who live in each of these.
• A product mindset. You think in outcomes and tradeoffs, prioritize ruthlessly, say no well, and own the result rather than the activity. You are comfortable owning the what and why while a delivery team owns the how.
• Agile delivery fluency. Experience as a Product Owner or Product Manager on software products, skilled in backlog management, sprint planning, and agile delivery for complex, data-driven products. Experience leading an agile team, plus strong knowledge of the software development lifecycle and agile methodologies
• Data and KPI literacy. Familiarity with the data flows and KPIs critical to supply chain efficiency (e.g., forecast accuracy, inventory levels, service levels), and comfort with large data sets, planning assumptions, scenario models, dashboards, and performance metrics. You turn ambiguity into clear process flows, decision frameworks, and executive-ready outputs.
• Digital platform experience. Experience managing a digital product across areas such as data management, APIs, integration, and monitoring, spanning the entire S&OP/IBP process in a multi-team, multi-channel environment. Knowledge of how planning tools (e.g., APS, ERP, or custom solutions) enable S&OP execution.
• Cross-functional leadership without formal authority. You build trust, create alignment across functions with competing priorities, and drive progress through credibility rather than mandate.
• Sharp communication. You synthesize complexity, document decisions clearly, and move fluently between senior leaders and technical teams.
• Education and bonus credentials. Bachelor’s degree in supply chain, engineering, business, information systems, or operations preferred. Automotive or other complex-manufacturing experience—long-lead procurement, BOM and capacity ramp, supplier allocation, plant constraints—is a strong plus, as is experience with planning systems, ERP, BI platforms, or agile product delivery.

What you’ll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate’s skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range =  $160,000.00 - $192,500.00

Internal leveling code: IC7

Notice to applicants:

• To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
• Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
• Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
• Residing in New York City: This role is not eligible for remote work in New York City.

Equal Opportunity

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law.Scout Motors is committed to compliance with allapplicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.

Here at Scout Motors, we’re carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.

But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.

The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.

At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.

Join us at Scout Motors and be part of shaping the future of transportation. If you’re ready to drive change and make history, apply now!

What you’ll do

As Analyst Transportation Planning you play a crucial role in creating a stable and cost-efficient logistics supply chain for Scout Motors. You will focus on designing logistics structures and processes. This will ensure the seamless material flow for critical material from our suppliers to our plant.

Become part of an iconic brand that is set to revolutionize the all-electric pick-up truck & rugged SUV marketplace by achieving the following:

• Inbound Logistics Planning and Optimization: Analyze transportation and logistics data to support the development of logistics concepts for inbound materials from our suppliers worldwide. Assist in identifying opportunities to improve existing transportation efficiency and sustainability. Follow up on the implementation of measures and asses their effectiveness.
• Transportation Contract Management: Prepare, conduct, and implement logistics RFx activities. That includes writing and aligning the necessary documents like RFIs, RFQs, RFPs, and SOWs. Clear and effective communication and collaboration with internal departments as well as involved 3PLs or 4PLs.
• Freight Cost Auditing: Develop, align and implement processes for freight cost auditing.
• IT System setup: Represent the business unit and technical requirements to be implemented in the transportation management system to ensure a timely rollout of all necessary functionalities.
• Performance Metrics and Reporting: Develop and maintain transportation performance reports and dashboards. Analyze logistics KPIs and communicate findings to support operational decision-making. Assist in identifying opportunities for process and cost improvements.
• Continuous Improvement: Implement strategies for continuous improvement to enhance efficiency and compliance across all processes.
• Corresponding to your individual skills, you may be asked to perform appropriate tasks in logistics planning that are not explicitly included in this job posting.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, South Carolina.
• This role requires 4-5 days per week in the office, with regular in-person meetings and events.
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here’s what else you’ll bring:

• Bachelor’s degree in supply chain management, Logistics, or a related field. An equivalent amount of relevant work experience may be considered in lieu of a degree.
• 3+ years of proven professional experience in structuring, analyzing, and developing a multimodal transportation network solution, preferably at a North American Automotive OEM.
• Professional experience with IT systems for truck transport routing and scheduling as well as inventory management and reporting, preferably SAP transportation management is a plus.
• Practical experience leading logistics RFx activities e.g., RFIs, RFQs, RFPs, for LTL, FTL, expedited, and small-parcel transportation as well as warehousing, and crossdocking services is a must.
• Practical experience with freight cost auditing is a plus.
• Professional experience with data analytics and visualization using BI tools like PowerBI is a plus.
• Experience working with 3PLs, 4PLs, and dedicated/asset-based transportation and warehouse service providers as well as knowledge of U.S. DOT regulations and transportation industry is a plus.
• Excellent analytical and problem-solving skills, attention to detail, and presentation skills
• Excellent communication and collaboration skills to work effectively with internal and external teams
• Ability to independently work in a fast-paced environment and manage multiple projects simultaneously
• Creative, collaborative and open mindset and drive to think out of the box

What you’ll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate’s skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range =  $70,000.00 - $85,000.00

Internal leveling code: IC10

Notice to applicants:

• To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older.
• Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records.
• Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance.
• Residing in New York City: This role is not eligible for remote work in New York City.

Equal Opportunity

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law.Scout Motors is committed to compliance with allapplicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.

Description

ABOUT ALBERT

Albert is a premium practice, assessment, adaptive learning, and data analysis platform for grades 3–12. We offer 180,000+ practice items spanning the industry’s widest range of content, including AP®, SAT®, ACT®, core subjects, and state exams, plus thousands of adaptive skills.

We aren’t here to simply put students in front of screens. We partner with exceptional teachers to drive measurable outcomes, earning our place as the indispensable tool they request by name, year after year.

TEAM + ROLE

Adoption Team

At its core, Albert’s Adoption Team is our professional learning squad. We train thousands of educators to get real value from our content and features, running the virtual and in-person workshops teachers actually love, all over the country.

We’ve all had to endure boring, pointless PDs, so we facilitate trainings that are customized and actionable.

The Role

A blend of trainer, builder, and storyteller, the Adoption Manager role is a true hybrid that rewards people who love switching between a dynamic mix of skills.

Trainer

You spend most of your time in front of teachers, leading live sessions of every kind:

• Present to any teacher audience across every grade and department, from first-time users to ten-year Albert veterans.

• Lead a range of training formats: a 1on1 private support call, a virtual department workshop, a full-day onsite in a packed auditorium, a premium exam-specific seminar for district leads.

• Know our platform and content cold, so you can field any question and pivot the moment a workshop takes an unexpected turn.

• Own every detail of in-person session logistics, from the tech prep to the catering setup to holding a room’s energy for 3-6 hours.

Builder

When training season slows, you build what makes Albert more useful at scale:

• Stand up new subjects, enrich existing content, execute strategic projects that would otherwise fall between the cracks.

• Leverage AI for speed and scale, while you steer the workflows and own the final quality bar.

• Carry the teacher’s voice into our Product and Content roadmap, shaping what we build next.

Storyteller

The most convincing case for Albert comes from teachers who love it, and you capture and spread it:

• Edit videos and gather testimonials and social proof. Keep marketing, state, and Help Center pages fresh and relevant social channels active.

• Provide responsive email and chat support so teachers feel like “Albert always has my back.”

• Lead marketing rollout for major launches. Execute data-driven email and in-app campaigns that bring more classrooms on board, especially our free adaptive suite.

LOCATION

• This is a remote position open to residents of Arizona, California, Colorado, Florida, Georgia, Illinois, Louisiana, Nevada, New Jersey, New York, North Carolina, Tennessee, or Texas.

• You MUST live within one hour of a major airport.

TRAVEL

On-site training is critical to building long-term adoption with our partner schools, and your willingness and ability to travel to lead trainings (and occasionally conferences) is an essential job function for this role.

• Frequency. Travel fluctuates with the season. Fall is peak, at roughly 3–5 trips per month (averaging 2 days each); spring and summer require occasional travel.

• Mode. Nationwide, via flights and rental cars. Reasonable advance notice of all business travel is provided whenever possible.

• Expenses and stipend. All business travel must comply with the Company’s travel and expense policies, which will be provided to you during onboarding. You will be reimbursed for travel-related expenses incurred in accordance with these policies, which may require pre-approval. In addition to all travel expenses being covered, you earn a per-trip stipend scaled to the length and complexity of travel.

BENEFITS

• Competitive salary and performance-based raises. The starting salary for this role is $75,000, plus a stipend for every on-site training you facilitate. We observe the same pay bands regardless of where you live, and we offer clearly defined performance checkpoints for raises and promotions.

• Health, dental, and vision insurance. We offer a range of company-sponsored Cigna plans. The company covers 90% of the premium for all plans (medical, dental, and vision) for employees, and 50% of the premium for dependents.

• Flexible Spending Account and Dependent FSA. Set aside pre-tax dollars for eligible medical expenses and the costs of caring for dependents.

• One Medical. We cover enrollment in One Medical to give all employees convenient access to primary care.

• Paid parental leave. Parents are eligible for up to twelve (12) weeks of fully paid parental leave after a year of service.

• A 401(k) plan. Save for retirement with a fully managed plan and a 1% match.

• Flexible, guilt-free vacation. Take guilt-free vacations with no hard limit. Most people take about 3–4 weeks per year and are encouraged to take time off. This is not a vague policy where “unlimited” ends up meaning “hardly ever, it’s too stressful to ask for time off.” We actively encourage everyone to take off.

• Half-day Fridays. We’re serious about combating burnout and protecting a healthy work-life balance. Every Albert team member enjoys permanent half-day Fridays, so every weekend is a long weekend.

• A deep-work culture. We keep recurring syncs minimal and lean on async communication, so your time goes to teachers and building helpful tools instead of yet another meeting.

START DATE + PROCESS

• We’re looking for candidates who can start immediately (Summer or early Fall 2026).

• We review applications on a rolling basis. The process is an initial interview, a writing sample task, and a final interview that includes a brief live training facilitation.

• Albert is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. As we grow, we deliberately build teams that represent the different cultures, backgrounds, ethnicities, and experiences of our customers and their communities, and we foster a culture of inclusion, psychological safety, and personal growth.

Requirements

Our ideal candidate will have or be the following:

• Experienced educator. 2+ years teaching 3rd–12th grade. You deeply understand the realities of classrooms and supplemental resources.

• Teacher of teachers. You’ve run training sessions that drive real adoption and joy, not just compliance.

• Agile and autonomous. You juggle several unrelated projects, learn new domains fast, and thrive in ambiguity. You decide from first principles without needing hand-holding, and you aren’t afraid to try something quickly and improve as you go.

• Grace under pressure. When live training goes sideways (tech fails, a schedule shifts), you keep your calm, your warmth, and your smile, so teachers leave feeling cared for.

• AI-empowered builder. You use generative AI (Claude, Gemini, etc.) to move faster and build more, while holding a bar for polish and accuracy that only a human expert can hit.

• Edtech aficionado. You weave edtech into your teaching, pick up new tools quickly, and you’re the person colleagues bring tech questions to.

• Self-aware and humble. You’re a clear, diplomatic communicator who solves problems patiently, owns mistakes fast, and defaults to celebrating the team.

• Albert believer. You believe in the power of rigorous practice and feedback to improve student outcomes, and you can share that conviction with teachers.

• Albert user (not required but a nice plus). If you’ve used Albert in your own classroom, you know firsthand how to help teachers maximize our platform’s potential, and where we can be even better.

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

BizTech fosters culture and connection at Airbnb by providing reliable corporate tools, innovative products, and technical support for all teams. We drive technical breakthroughs and strategies that redefine what it means to belong anywhere, delivering greater value for the business and our people. The Global Operations team at BizTech manages production services across Airbnb’s corporate environment, delivering reliable operations through Observability, Incident Management, Core Operations, and AI-enabled automation. We partner across BizTech to scale service quality, efficiency, and resilience.

The Difference You Will Make:

As an Operations Engineer, you’ll apply AI at the forefront of BizTech’s operational health: using LLM-powered triage and intelligent automation to resolve tickets, speed up incident response, and build self-healing observability that catches problems before they escalate. AI fluency is core to this role, not an add-on. You’ll prototype agentic workflows, embed AI into runbooks and diagnostics, and continuously look for repetitive work automation can take over. Success looks like a shrinking backlog of recurring ticket categories through AI-assisted automation, faster MTTR powered by intelligent alerting and root-cause suggestions, and dashboards/reporting enhanced with AI-driven insights that give stakeholders clear, trustworthy visibility into service health and data quality.

A Typical Day:

• Manage the ticket queue prioritizing and resolving requests while identifying recurring categories to automate or deflect
• Participate in a rotating on-call and incident response schedule, including weekends, troubleshooting and documenting issues in real time
• Build and maintain monitoring dashboards (Tableau, Superset, Grafana) that track service health, availability, and data quality, flagging gaps as they emerge
• Use AI-assisted tools (e.g., Claude, Copilot) to speed up triage, root-cause analysis, scripting, and documentation — while knowing when a problem needs hands-on judgment instead
• Write and maintain code in general-purpose languages (Python, Go, JavaScript, TypeScript, Bash) to automate operational workflows
• Partner with global stakeholder teams to drive issues to resolution

Your Expertise:

• 3+ years of experience with observability and metrics tooling (e.g., Prometheus, Grafana, Datadog, ElasticSearch)
• 3+ years working with data querying and pipelines (e.g., SQL, Airflow, Trino, SQS)
• Working knowledge of network fundamentals and hardware (e.g., Cisco, Palo Alto)
• Experience with Infrastructure as Code
• Hands-on experience with CI/CD and automation tooling (e.g., Jenkins, ArgoCD, GitHub Actions) across AWS, GCP, or Oracle Cloud
• Comfort working in ticket/workflow-driven environments using Jira and Confluence
• Experience supporting enterprise SaaS tools (e.g., Salesforce, Workday) and SSO/identity integration (e.g., Okta) is a plus

Your Location

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We’ll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range

$136,000—$160,000 USD

Description

ABOUT OUR ENGINEERING TEAM

Overview of our stack:

• Our API services are built with Elixir, Phoenix, and PostgreSQL following the JSON API specification.

• Our client application is written in React and TypeScript.

• The application is fully isomorphic, rendering application state/snapshots server-side where possible.

• Our services are designed for a serverless architecture that’s built with Terraform and runs in AWS.

On our engineering team, you’ll be involved in the entire product development process as an equal thought partner from ideation, to engineering investigation, to design, and through implementation. At Albert, deadlines and scope are driven by the engineering team, not by teams or managers detached from the technical challenges. We take time to pay off technical debt, test, and plan long-term architectural improvements alongside new features. Most importantly, you’ll see how rewarding it is to release features to tens of thousands of teachers who rely on Albert for their day-to-day instruction.

THE ROLE

As a Software Engineer, you will work with our cutting-edge Elixir/Phoenix-powered API to support feature development and push the boundaries of scalability, stability, and speed. You’ll also work with modern Javascript libraries to create beautiful, interactive, and responsive interfaces that help people accelerate their learning.

You’ll…

• be a major contributor to the team by writing modern, testable and maintainable code to support Albert’s roadmap;

• take ownership of features and engineering initiatives from end-to-end by going through design, implementation, test, and maintenance cycles;

• participate in, and lead architectural and design review discussions;

• collaborate with other engineers and the Product team to define project goals and establish milestones;

• identify opportunities to improve existing code or architecture; and

• embody our core values and uphold our unique company culture.

ABOUT THE COMPANY

Since 2014, Albert has been powering feedback loops for students and teachers to improve educational outcomes. We do this by providing students with engaging, thought-provoking questions and feedback and teachers with actionable data and flexible instructional tools. We believe we can make the biggest impact by working through teachers, equipping them with the highest quality practice and assessment content possible.

INCLUSION AT ALBERT

Albert is proud to be an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. As we continue to grow, we do so with a focus on building teams representing the different cultures, backgrounds, ethnicities, and experiences of our users, students, and the world. We simultaneously strive to create spaces promoting personal growth, diversity, and inclusion.

LOCATION

We are a remote-first company. We are accepting applications from people who live and work in the following states:

• Arizona

• California

• Colorado

• Florida

• Georgia

• Illinois

• Louisiana

• Nevada

• New Jersey

• New York

• North Carolina

• Ohio

• Pennsylvania

• South Carolina

• Tennessee

• Texas

• Virginia

• Wisconsin

BENEFITS

• Competitive salary. We observe the same pay bands, regardless of where you live. For this role, our starting salary is $100,000 - $125,000, based on experience and qualifications. This represents the pay band directly under what we designate as “Senior Software Engineer”. Our hope is to promote the person we hire for this role after 12-24 months.

• Health, dental, and vision insurance. We offer a range of options, including the best BCBS PPO Platinum plan available. The company contributes 90% of the cost for our various medical insurance options and 90% for vision and dental.

• Flexible Spending Account and Dependent FSA. Set aside pre-tax dollars for eligible medical expenses and the costs of caring for dependents.

• One Medical. We cover enrollment in One Medical to provide all employees with convenient access to primary care.

• Paid parental leave. Parents are eligible for up to twelve (12) weeks of fully paid parental leave after a year of service.

• A 401k plan. Save for retirement with a fully managed plan and a 1% match.

• Commuter benefit. Use pre-tax earnings on your commute through our managed platform.

• Flexible, guilt-free vacation. Take guilt-free vacations with no hard limit. Just be reasonable and considerate of the company and your teammates.

• Half-Day Fridays: Enjoy a better work-life balance with half-day Fridays, working only 4 hours.

Requirements

We look for people who are passionate learners, work well in teams, and take pride in their work.

The following are helpful:

• Professional experience writing services in functional languages using modern frameworks and infrastructure. Experience with the following is a plus: Elixir, Phoenix, PostgreSQL, and Docker.

• Proficient in crafting UI components with HTML, CSS, and JavaScript (React)

• Bachelor’s degree in Computer Science or relevant professional experience working in a product-driven environment.

• Able to write well-documented, maintainable, and tested code.

• The ability to take a pragmatic approach to problem-solving and prioritization, always considering how to maximize value to users and the rest of your team.

• You’re comfortable working in an agile environment and used to working collaboratively, participating in code reviews, and being a great teammate.

• You can be a leader in driving your team and the broader engineering team toward identifying and executing the best solutions.

Work From Anywhere in LATAM and the Philippines

Work Schedule: 9:00 AM – 6:00 PM PST (EasternTime)

An AI-powered recruiting platform is building the database layer behind its operational systems, reporting, and AI features, and is looking for a Database Engineer to design clean schemas, write efficient SQL, and make Postgres do more with less.

The company runs a production Postgres backend powering its applicant tracking system, fed by webhook-driven ingestion from external hiring tools via serverless workers and queues. As it scales, it is investing in the database foundation that will support reporting and AI consumers, and the role pairs closely with the Engineering team (which owns ingestion) and AI Engineering (which consumes datasets).

Day-to-day, the Database Engineer extends and evolves the Postgres schema across recruiting, candidates, and business operations, builds SQL views and derived tables that serve as the standard interface for reporting and AI, and optimizes query performance through indexing, partitioning, and execution-plan analysis. Success in the first 3–6 months means a completed schema audit with top-priority fixes shipped, measurable p95 gains on key dashboard queries, and column-level PII classification aligned to retention policy.

Must-Have

• 3+ years working with production PostgreSQL databases
• Advanced SQL: window functions, CTEs, JSONB, EXPLAIN analysis, and query rewriting for performance
• Relational data modeling for both OLTP and analytical use cases, including materialized views, indexing, and partitioning on OLTP Postgres
• Defining and enforcing PII, data-classification, and retention policies at the database level
• Git-based schema-migration workflows (Flyway, sqitch, or comparable) with PR review
• Basic Python or comparable scripting for one-off data operations and validation
• B2+ English (CEFR) for technical documentation read across teams

Nice-to-Have

• Experience with Supabase (RLS, auth model, Realtime, Storage)
• Experience with dbt or SQLMesh for versioning SQL transformations
• Prior work exposing datasets to AI/ML consumers (feature datasets, embedding indexes, eval sets)

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we’re building for:

Watch here: https://www.loom.com/share/863b8e426e6d48309aa8f4ea4c1c94cd

• Competitive Salary: Based on experience and skills

• Remote Work: Fully remote—work from anywhere

• Generous PTO: In accordance with company policy

• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees

• Direct Mentorship: Guidance from international industry experts

• Learning & Development: Ongoing access to resources for professional growth

• Global Networking: Connect with professionals worldwide

Our Recruitment Process

1. Application
2. Screening
3. Skills Assessment
4. Topgrading Interview
5. Client Interview
6. Job Offer
7. Client Onboarding

Ready to Join Us?

If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you. Apply now to help make specialized healthcare more accessible to patients across the U.S.

Who we’re looking for

As a Senior Backend Engineer, you’ll be joining an impactful team of highly skilled engineers who are building the core platform features and services to fuel our rapidly growing company! As a team, we are always working to continuously improve both our product and our craft. The Backend team will focus on developing world-class services and integrations, all the while ensuring to keep our apps secure, high-performing, and most importantly scalable (we’re growing!). We’re looking for our next Sr. Backend Engineer to come in and be excited to take the lead in planning and developing the architecture for future critical systems to the Fieldwire Platform, while keeping our current customers in production happy!

What you’ll be doing

The primary responsibilities for our Sr. Backend Engineers are to:

• Design, build, and maintain our production services at scale
• Debug production issues across services and multiple levels of the stack to deliver an amazing user experience
• Develop seamless integrations between Fieldwire and external services and partners to allow our customers to get the most out of our platform
• Lead technical architecture discussions and help drive technical decisions for the team
• Leverage your senior experience to mentor other engineers on best practices
• Improve Fieldwire’s engineering standards, tooling, and processes
• Release a rapidly growing API while ensuring 100% backward compatibility
• Build services with efficient auto-scaling to handle both peak and non-peak loads
• Architect end to end systems to enable syncing large volumes of data in real time

At Fieldwire, we’re looking for our Sr. Backend Engineers to have the following skills and experiences:

• Bachelor’s or Master’s degree in Computer Science or equivalent work experience
• 5+ years of production web application experience
• Expert at modern web application development and relational databases
• Writing clean, well-tested, and modular code that you know your colleagues can also own, understand, and maintain
• Deep understanding of algorithms and data structures

And if you have any of the following, we REALLY want you to apply today!

• Experience with Ruby on Rails and its ecosystem
• Previously have worked with high-traffic web applications and services
• Well-versed with Docker and containerization
• Familiarity with AWS

Compensation:

The estimated pay ranges for this role are as follows: $170,000.00 - $195,000.00

The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors such as your skills, qualifications and experience. In addition to the salary you may be eligible for a corporate bonus which can range up to 30%.

Why Fieldwire?

The field-first construction platform for less busywork and more building. Trusted on 4M+ projects worldwide, Fieldwire by Hilti gives crews reliable access to plans, tasks, and updates on one simple platform. It unites the field and office around a single, transparent source of truth, keeping teams aligned from start to finish. Designed for easy adoption, crews gain real-time visibility into progress, clear ownership of work, and the context to make confident decisions. As part of the Hilti Group, Fieldwire combines deep construction expertise with modern digital innovation to deliver better outcomes on every job. Learn more at Fieldwire.com.

Where is the job located?

This role is fully remote within the US or in beautiful San Francisco, CA. Our office is located right off of Montgomery Bart station. Easily accessible by all forms of public transportation.

–

Fieldwire is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law.

Who we’re looking for

Have you ever found yourself feverishly working with an Engineering team to solve a complex problem–and found that after what had felt like an hour had only been 10 minutes?  If so, we’re looking for hardworking and passionate engineers like yourself to join our Backend team at Fieldwire!  You will be one of the engineers behind our backend–focusing with your team on your common interest in distributed backend systems, their scalability (we’re growing!), as well as their continued development.  Your work building our core platform features and services will directly impact all of our nearly million end users and 4,000 companies who rely on Fieldwire for their Construction Management needs.  If you have strong experience in keeping apps secure, scalable, and performant–then click the Apply Now button today to speak with one of our amazing recruiting coordinators!

What you’ll be doing

The primary responsibilities of our next Mid-Level Backend Engineer will be to:

• Build and maintain our production services at scale
• Develop new features to support internal & external customers
• Debug production issues across services and multiple levels of the stack
• Develop seamless integrations between Fieldwire and external services and partners to delight our customers
• Improve engineering standards, tooling, and processes
• Releasing a rapidly growing API while ensuring 100% backward compatibility
• Building services with efficient auto-scaling to handle both peak and non-peak loads
• Participate in on-call rotation

At Fieldwire, we’re looking for our next Mid-Level Backend Engineer to have the following skills and experiences:

• Bachelor’s or Master’s degree in Computer Science or equivalent work experience
• 3+ years experience in a Backend role
• Experience with modern web application development and relational databases
• Known for writing the cleanest, most well-tested, and modular code on the block
• Understanding of algorithms and data structures

And if you have any of the following, we REALLY want you to apply today!

• Experience with Ruby on Rails or Rust
• Have previously worked on high-traffic web applications and services
• Working knowledge of Docker and containerization
• Experience with AWS

Compensation:

The estimated pay ranges for this role are as follows: $145,000.00 - $170,000.00

The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors such as your skills, qualifications and experience. In addition to the salary you may be eligible for a corporate bonus which can range up to 30%.

Why Fieldwire?

The field-first construction platform for less busywork and more building. Trusted on 4M+ projects worldwide, Fieldwire by Hilti gives crews reliable access to plans, tasks, and updates on one simple platform. It unites the field and office around a single, transparent source of truth, keeping teams aligned from start to finish. Designed for easy adoption, crews gain real-time visibility into progress, clear ownership of work, and the context to make confident decisions. As part of the Hilti Group, Fieldwire combines deep construction expertise with modern digital innovation to deliver better outcomes on every job. Learn more at Fieldwire.com.

Where is the job located?

This role is fully remote within the United States. Our headquarters are based in beautiful San Francisco and our office is centrally located right off of Embarcadero Bart station.

–

Fieldwire is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law.

Location: Remote

Type: Full-Time Employee for US Candidates; Independent Contractor for Canadian Applicants

**A note before you read further**

The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.

About Human Agency

We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we create about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

Most AI consultants are good at one of two things: writing the strategy or doing the work. We need someone who refuses to separate the two. This role exists because our clients don’t just need a roadmap - they need someone who will build the road, navigate the detours, and still show up to the steering committee with a clear-eyed point of view on where they’re headed next.

You’ll lead AI transformation engagements end-to-end, from diagnosing what’s broken and what’s possible to rolling up your sleeves and building the thing alongside the client’s team. That might mean designing an AI-enabled workflow on Monday, pressure-testing a product decision with a C-suite on Wednesday, and shipping a working prototype by Friday. The client doesn’t see the seams. You own the outcome.

This is the right role if you’ve spent years inside Big Four firms, strategy boutiques, or early-stage companies and found yourself frustrated by the gap between advice and execution. You know what good looks like, you’ve seen what happens when no one stays accountable for making it real, and you’re done handing off decks to someone else’s team. You want the whole thing - the strategy, the build, the proof.

What You’ll Own

• Client Engagement Leadership — Run AI transformation projects from discovery through delivery, serving as the primary client relationship owner and the person ultimately accountable for outcomes.
• Strategy and Execution, Both — Develop transformation roadmaps grounded in a client’s actual constraints, then stay in the work long enough to see them implemented, not handed off.
• 0-to-1 Product Building — Identify high-value AI use cases, prototype solutions, and shepherd them from concept to something clients can actually use, often building hands-on alongside the client’s internal team.
• Executive-Level Communication — Translate complex AI concepts, technical constraints, and strategic tradeoffs into crisp, confident communication for boards, C-suites, and frontline operators alike.
• Go-to-Market and Growth Support — Contribute to business development, help scope new engagements, and actively deepen relationships with existing clients as their needs evolve.
• AI Tool Deployment — Apply AI tools aggressively across your own workflow and your clients’, not as a demo, but as a working standard for how fast and how well this work can get done.
• Internal Contribution — As a senior member of a flat, growing team, you’ll help shape how Human Agency delivers, what we learn, and who we become.

Who You Are

Experience & Skills

• 5–8+ years of experience in management consulting, venture-backed startups, product strategy, or a combination, with direct ownership over outcomes, not just deliverables.
• Demonstrated track record of taking AI from concept to working reality in an organizational context — not just advising on AI strategy, but building or deploying something that worked.
• Fluency with the AI tooling landscape — foundation models, workflow automation, prompt engineering, and the judgment to know when to build versus buy versus recommend against.
• Proven ability to lead client relationships at the senior level, including navigating organizational politics, managing ambiguity, and keeping complex engagements on track without a safety net.
• Strong written and verbal communication — you can write a crisp executive brief, run a working session with a skeptical VP, and explain a technical architecture decision to a non-technical founder, often in the same day.
• Experience in 0-to-1 product building — you’ve shipped something, taken something from nothing to real, and you can speak concretely about how you did it.
• Bonus: Background in venture studios, high-growth AI or tech companies, or operator roles at the intersection of strategy and product.

Mindset & Traits

• You’re a builder first. Decks are useful; working things are better. You default toward making something real.
• You manage yourself completely. No one will check on your progress, remind you of a deadline, or coach you through a hard week. You are the accountability structure.
• You have no patience for the gap between strategy and execution and have spent your career closing it.
• You’re curious about AI in a way that shows up in your actual work — you experiment, you break things, you have opinions formed by firsthand experience, not secondhand summaries.
• You can hold the big picture and the small detail simultaneously, and you know when to zoom in and when to zoom out without being told.
• You do what the work requires. Not what’s in scope, not what’s comfortable, not what’s in your lane.

Logistics

• Location: Remote-first; US and Canada eligible.
• Travel: Occasional travel required for client engagements, company offsites, and key strategic meetings.
• Application Note: Attach proof of something you’ve built with AI — a product, a workflow, a tool, a result. If you don’t have something to show, this is not the right role.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.

Location: Remote

Type: Full-Time Employee for US Candidates; Independent Contractor for Canadian Applicants

**A note before you read further**

The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.

About Human Agency

We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we create about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

Most AI consultants are good at one of two things: writing the strategy or doing the work. We need someone who refuses to separate the two. This role exists because our clients don’t just need a roadmap - they need someone who will build the road, navigate the detours, and still show up to the steering committee with a clear-eyed point of view on where they’re headed next.

You’ll lead AI transformation engagements end-to-end, from diagnosing what’s broken and what’s possible to rolling up your sleeves and building the thing alongside the client’s team. That might mean designing an AI-enabled workflow on Monday, pressure-testing a product decision with a C-suite on Wednesday, and shipping a working prototype by Friday. The client doesn’t see the seams. You own the outcome.

This is the right role if you’ve spent years inside Big Four firms, strategy boutiques, or early-stage companies and found yourself frustrated by the gap between advice and execution. You know what good looks like, you’ve seen what happens when no one stays accountable for making it real, and you’re done handing off decks to someone else’s team. You want the whole thing - the strategy, the build, the proof.

What You’ll Own

• Client Engagement Leadership — Run AI transformation projects from discovery through delivery, serving as the primary client relationship owner and the person ultimately accountable for outcomes.
• Strategy and Execution, Both — Develop transformation roadmaps grounded in a client’s actual constraints, then stay in the work long enough to see them implemented, not handed off.
• 0-to-1 Product Building — Identify high-value AI use cases, prototype solutions, and shepherd them from concept to something clients can actually use, often building hands-on alongside the client’s internal team.
• Executive-Level Communication — Translate complex AI concepts, technical constraints, and strategic tradeoffs into crisp, confident communication for boards, C-suites, and frontline operators alike.
• Go-to-Market and Growth Support — Contribute to business development, help scope new engagements, and actively deepen relationships with existing clients as their needs evolve.
• AI Tool Deployment — Apply AI tools aggressively across your own workflow and your clients’, not as a demo, but as a working standard for how fast and how well this work can get done.
• Internal Contribution — As a senior member of a flat, growing team, you’ll help shape how Human Agency delivers, what we learn, and who we become.

Who You Are

Experience & Skills

• 5–8+ years of experience in management consulting, venture-backed startups, product strategy, or a combination, with direct ownership over outcomes, not just deliverables.
• Demonstrated track record of taking AI from concept to working reality in an organizational context — not just advising on AI strategy, but building or deploying something that worked.
• Fluency with the AI tooling landscape — foundation models, workflow automation, prompt engineering, and the judgment to know when to build versus buy versus recommend against.
• Proven ability to lead client relationships at the senior level, including navigating organizational politics, managing ambiguity, and keeping complex engagements on track without a safety net.
• Strong written and verbal communication — you can write a crisp executive brief, run a working session with a skeptical VP, and explain a technical architecture decision to a non-technical founder, often in the same day.
• Experience in 0-to-1 product building — you’ve shipped something, taken something from nothing to real, and you can speak concretely about how you did it.
• Bonus: Background in venture studios, high-growth AI or tech companies, or operator roles at the intersection of strategy and product.

Mindset & Traits

• You’re a builder first. Decks are useful; working things are better. You default toward making something real.
• You manage yourself completely. No one will check on your progress, remind you of a deadline, or coach you through a hard week. You are the accountability structure.
• You have no patience for the gap between strategy and execution and have spent your career closing it.
• You’re curious about AI in a way that shows up in your actual work — you experiment, you break things, you have opinions formed by firsthand experience, not secondhand summaries.
• You can hold the big picture and the small detail simultaneously, and you know when to zoom in and when to zoom out without being told.
• You do what the work requires. Not what’s in scope, not what’s comfortable, not what’s in your lane.

Logistics

• Location: Remote-first; US and Canada eligible.
• Travel: Occasional travel required for client engagements, company offsites, and key strategic meetings.
• Application Note: Attach proof of something you’ve built with AI — a product, a workflow, a tool, a result. If you don’t have something to show, this is not the right role.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.

Location: Remote

Type: Full-Time Employee for US Candidates; Independent Contractor for Canadian Applicants

**A note before you read further**

The world is changing fast, and so is this role. We can’t fully tell you what this job looks like in six months. That’s true of every role at Human Agency right now. What we need from you, no matter what: accountability, curiosity, and a builder-first mindset. If that sounds exciting, keep reading. If it sounds intimidating but you’re still interested, let’s talk. If none of that sounds like you, that’s okay. This probably isn’t your spot.

About Human Agency

We’re scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don’t insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients’ missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we create about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

Most AI consultants are good at one of two things: writing the strategy or doing the work. We need someone who refuses to separate the two. This role exists because our clients don’t just need a roadmap - they need someone who will build the road, navigate the detours, and still show up to the steering committee with a clear-eyed point of view on where they’re headed next.

You’ll lead AI transformation engagements end-to-end, from diagnosing what’s broken and what’s possible to rolling up your sleeves and building the thing alongside the client’s team. That might mean designing an AI-enabled workflow on Monday, pressure-testing a product decision with a C-suite on Wednesday, and shipping a working prototype by Friday. The client doesn’t see the seams. You own the outcome.

This is the right role if you’ve spent years inside Big Four firms, strategy boutiques, or early-stage companies and found yourself frustrated by the gap between advice and execution. You know what good looks like, you’ve seen what happens when no one stays accountable for making it real, and you’re done handing off decks to someone else’s team. You want the whole thing - the strategy, the build, the proof.

What You’ll Own

• Client Engagement Leadership — Run AI transformation projects from discovery through delivery, serving as the primary client relationship owner and the person ultimately accountable for outcomes.
• Strategy and Execution, Both — Develop transformation roadmaps grounded in a client’s actual constraints, then stay in the work long enough to see them implemented, not handed off.
• 0-to-1 Product Building — Identify high-value AI use cases, prototype solutions, and shepherd them from concept to something clients can actually use, often building hands-on alongside the client’s internal team.
• Executive-Level Communication — Translate complex AI concepts, technical constraints, and strategic tradeoffs into crisp, confident communication for boards, C-suites, and frontline operators alike.
• Go-to-Market and Growth Support — Contribute to business development, help scope new engagements, and actively deepen relationships with existing clients as their needs evolve.
• AI Tool Deployment — Apply AI tools aggressively across your own workflow and your clients’, not as a demo, but as a working standard for how fast and how well this work can get done.
• Internal Contribution — As a senior member of a flat, growing team, you’ll help shape how Human Agency delivers, what we learn, and who we become.

Who You Are

Experience & Skills

• 5–8+ years of experience in management consulting, venture-backed startups, product strategy, or a combination, with direct ownership over outcomes, not just deliverables.
• Demonstrated track record of taking AI from concept to working reality in an organizational context — not just advising on AI strategy, but building or deploying something that worked.
• Fluency with the AI tooling landscape — foundation models, workflow automation, prompt engineering, and the judgment to know when to build versus buy versus recommend against.
• Proven ability to lead client relationships at the senior level, including navigating organizational politics, managing ambiguity, and keeping complex engagements on track without a safety net.
• Strong written and verbal communication — you can write a crisp executive brief, run a working session with a skeptical VP, and explain a technical architecture decision to a non-technical founder, often in the same day.
• Experience in 0-to-1 product building — you’ve shipped something, taken something from nothing to real, and you can speak concretely about how you did it.
• Bonus: Background in venture studios, high-growth AI or tech companies, or operator roles at the intersection of strategy and product.

Mindset & Traits

• You’re a builder first. Decks are useful; working things are better. You default toward making something real.
• You manage yourself completely. No one will check on your progress, remind you of a deadline, or coach you through a hard week. You are the accountability structure.
• You have no patience for the gap between strategy and execution and have spent your career closing it.
• You’re curious about AI in a way that shows up in your actual work — you experiment, you break things, you have opinions formed by firsthand experience, not secondhand summaries.
• You can hold the big picture and the small detail simultaneously, and you know when to zoom in and when to zoom out without being told.
• You do what the work requires. Not what’s in scope, not what’s comfortable, not what’s in your lane.

Logistics

• Location: Remote-first; US and Canada eligible.
• Travel: Occasional travel required for client engagements, company offsites, and key strategic meetings.
• Application Note: Attach proof of something you’ve built with AI — a product, a workflow, a tool, a result. If you don’t have something to show, this is not the right role.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.

Must reside in the following states to be considered for a Seasonal Role:

AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI

Please note: This is a remote seasonal role, starting in September through December 2026. Do you thrive in a fast-paced, lively atmosphere?  Do you love working with people, solving problems, and providing exceptional service? If so, read on!

The Role:

Minted is a premium design marketplace for stationery, art, and home, sourcing creative content from independent artists around the globe. We lead with design and empower our customers to bring their unique vision to life during important life moments. Our Customer Service team is at the heart of the experience for our customers. Because of the unique, customized nature of many of our products, our customers look to us for help pre- and post-order, both during the shopping journey and after their order has been placed.

Our CSRs serve an especially important role in delivering elevated, nuanced solutions to sometimes complex problems, due to the handcrafted nature of our products and production processes. Reporting to a Team Supervisor, you should be skilled at navigating multiple web-based tools at once while warmly engaging with customers. We are open 7 days a week, and team members should expect to receive a set schedule that will include some evenings and weekends.

You Will:

• Handle phone, email, live chat, and social media interactions with a high degree of ownership and warmth.

• Resolve unique customer concerns, custom product inquiries, and fulfillment challenges promptly and professionally without relying on a rigid script.

• Leverage detailed internal knowledge base to augment your service approach: you don’t have to know everything about design, photos, and printing, but you’ll need to be great at using documented knowledge alongside your natural, elevated service skills to help find answers to customer questions and deliver great experiences.

• Manage multi-system workflows by cross-referencing order information, checking custom design files, verifying inventory tools, and processing order adaptations on the fly.

• Document customer interactions thoroughly and accurately within Salesforce or other advanced CRM platforms while adhering to data policies.

• Identify operational errors or platform friction points and share proactive insights with Customer Service leadership to improve the broader customer journey.

• Maintain a high bar: deliver consistently strong quality in every interaction, while having accountability for being available for customers when they need us through efficient time management and proactive communication with leadership.

You Are:

• A thoughtful problem-solver who enjoys helping people through unique situations where there isn’t always a “right” answer or a script to follow.

• Tech-savvy and comfortable moving between different tools like our CRM and order databases while keeping a steady, helpful pace.

• A fast learner who can quickly internalize evolving technical workflows, product customization rules, and platform updates, translating feedback immediately into improved queue performance.

• Exceptionally patient, empathetic, and resilient, with the emotional intelligence required to deliver a warm, premium, and personalized brand experience to customers managing time-sensitive holiday timelines.

• Highly digitally dynamic and capable of actively navigating, cross-referencing, and updating a multi-platform tool stack (CRM, internal order management databases, artist design files, and knowledge bases) simultaneously under real-time pacing constraints.

• Open to a set schedule within our operating hours, including weekends. We’ll ask for this flexibility from you, and in return, we’ll give you a set schedule you can count on.

You Have:

• A Bachelor’s degree or equivalent work experience.

• Experience working with high-end customers, with accountability for fully owning and solving customer problems, sometimes requiring extra problem-solving, research, or creative thinking. You set the bar when it comes to winning customers over by solving problems with a genuine and authentic approach.

• Experience handling inbound contact volume; familiarity with how contact queues work, keeping yourself available for inbound contacts, able to move between contacts quickly once one is wrapped up, etc

• Experience with design-related work and fulfillment: photo printing, design files, etc

• An interest and aptitude for design- or technical-related issues and problems is a plus

• Excellent written communication skills, showing the ability to write structured, custom, and professional responses without relying on canned templates.

• High attention to detail, strong organizational habits, and the cognitive stamina to context-switch between separate browser tabs and platforms continuously without losing accuracy.

• Experience using omni-channel CRM platforms like SF, ZD…etc. Experience using older technologies that may not be intuitive - able to learn new and new-to-you technologies quickly and easily

Ecosystem & Background Alignment:

Given that this role requires CSRs to focus on building genuine connections and solving unique, unscripted problems, we look for candidates whose professional backgrounds naturally align with this dynamic environment:

• Problem Solving & Adaptability: Our omni-channel queue moves quickly, and you will seamlessly transition between phone, email, and live chat workflows depending on seasonal business needs. This role is built for individuals coming from fast-paced e-commerce or customer-facing app support that requires deep problem-solving or research work to solve customer problems with a high degree of empathy and who love day-to-day variety rather than slower-paced administrative tracking.

• Multi-System Navigation: While resolving a single customer inquiry, you will actively navigate, cross-reference, and update multiple web-based platforms at once—from checking custom artist design files and holiday production schedules to updating order tracking tools and our CRM. Being naturally tech-savvy and comfortable managing several systems and screens simultaneously is a core part of the daily workflow.

• Unscripted Personal Connection: We lead with authentic human empathy and do not rely on rigid conversation scripts. We look for agile communicators who can work confidently without a strict manual and who want to bring their own unique, warm voice to every single customer interaction as they research customer issues, find unique solutions to problems, and navigate difficult conversations or situations.

About Minted:

Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.

We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.

At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work.  The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide.

Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.

We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners.  Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.

Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.

How Our Process Works:

Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Figure

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions.

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we’ve originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.

We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

About the Role

Help build the front line of Figure’s Customer Operations team.

As a Recruiter, you will own high-volume hiring for Customer Operations roles that directly support our customers and business growth. You’ll manage a fast-moving pipeline, engage candidates, and partner closely with hiring managers to keep searches moving with speed and quality.

This is a high-impact, execution-focused role with real ownership and visibility. You’ll play a direct role in how we scale Customer Operations and will have the opportunity to improve process, drive hiring outcomes, and grow your recruiting skillset in a fast-moving fintech environment.

What You’ll Do

• Own full-cycle recruiting for high-volume Customer Operations roles
• Source, engage, assess, and close qualified candidates
• Manage a high-volume pipeline with strong organization and follow-through
• Partner with hiring managers to define needs, calibrate candidates, and move roles forward
• Deliver a clear, responsive, and positive candidate experience from outreach through offer
• Use ATS and sourcing tools to track pipeline, feedback, and hiring progress
• Write, publish, and optimize job postings across external platforms
• Monitor funnel metrics and identify ways to improve conversion and candidate flow
• Build and maintain pipelines for recurring and high-priority roles
• Support structured, consistent, and objective hiring practices

What We Look For

• 1–3+ years of recruiting experience, ideally in high-volume, customer-facing, or operations roles
• Strong sourcing and candidate engagement skills
• Ability to manage a high-volume pipeline with speed, accuracy, and attention to detail
• Experience using an applicant tracking system (e.g., Greenhouse) and sourcing tools like LinkedIn Recruiter
• Clear, professional communication with candidates and hiring partners
• Strong organization and ability to keep multiple roles moving at once
• Comfort using recruiting metrics to track progress and improve outcomes
• Ability to adapt quickly as hiring needs and priorities evolve
• Demonstrated commitment to promoting diversity and inclusion, including identifying and nurturing high-performing, diverse talent, while fostering an environment of objectivity, open communication, and mutual respect.
• Adhere to all company security policies and data handling procedures.
• Complete mandatory security awareness training within required timeframes.
• Promptly report any suspected security incidents or suspicious activity to the Security team.

Salary

• Base Compensation Range: $65/hr

This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.

Benefits

• Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans

Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits

Employer-paid life and disability insurance

11 observed holidays and PTO plan

Up to 12 weeks of paid family leave

Continuing education reimbursement

Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing  and acknowledging that you have read and understand the above notice.

Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

#LI-SB1 #LI-Hybrid

ServiceNow Senior Business Analyst

Remote

Why Us

NewRocket is the AI-first Elite ServiceNow Partner that activates real value on the Now Platform. As a trusted advisor to enterprise leaders, we combine industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence. With two decades of experience guiding clients to realize the full potential of the ServiceNow AI Platform, we are one of the largest pure-play ServiceNow partners, uniquely focused on enabling enterprises to adopt AI they trust—AI that delivers lasting business value.

We # GoBeyondWorkflows to create new kinds of experiences for our customers.

Come join our Crew!

The Role

NewRocket is a global team made up of ServiceNow professionals who help our customers run and grow their ServiceNow environments. We are hiring a ServiceNow Senior Business Analyst. We will provide support and guidance to get you up to speed on some of the most amazing projects!  We provide official ServiceNow training so you can achieve multiple certifications. We will set expectations for what success looks like. Then we will allow you use your skills and experience to come up with innovative solutions to achieve customer goals.

We # GoBeyondWorkflows to create new kinds of experiences for our customers.

Come join our Crew!

What You Will Be Doing

• Understand and document business requirements and user stories for ServiceNow implementations.
• Define customer needs, determine strategies, develop plans/proposals and make recommendations around customer’s internal processes and functions for improved efficiency and effectiveness
• Own business requirements and agreement of priorities with clients/end users
• Conduct impact analysis on existing business process and function IRM
• Produce functional specifications, wireframes, and mock-ups for delivery teams
• Partner with technical team to conduct demos and show & tells with client end users
• Contribute to writing test scripts including acceptance criteria
• Facilitate testing/UAT and obtain agreement on priorities with client / end users

What You Bring Along

• 5+ years of experience working experience as a Business Analyst
• Proven ServiceNow experience with expertise in IRM.
• Strong knowledge of business process architecture principles for cloud-based platforms
• Strong experience with ServiceNow Platforms in Integration, Security Center, Upgrade, Debugging, Custom Application
• Understanding of Agile/Scrum methodologies
• Strong written and verbal communication skills
• Ability to assess and mitigate risk
• Strong problem-solving skills; ability to simplify complex situations
• Strong relationship management skills with all levels
• Good documentation and stakeholder communication skills

Education:

• A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience

Certifications & Knowledge

The candidate must be willing and able to continue their education within the ServiceNow platform and beyond. It is expected that the candidate will be able to complete ServiceNow competency Certifications as well as Module Accreditations.

Preferred Certifications:

• ServiceNow CSA certification

We Take Care of Our People

NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard.  We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.in@newrocket.com.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501© Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

At Mozilla, we believe the internet is a global public resource—open and accessible to all. As a Security Engineer, you’ll protect that vision by building, breaking, and hardening products that put people’s privacy and safety first. We are looking for a security engineer to own, manage and administer the Mozilla Web Bug Bounty program and work with Mozilla product and SIRT teams to ensure risk mitigation of security incidents and events.

What you’ll do:

• Own and scale Mozilla’s web bug bounty program, including strategy, prioritization, KPIs, and continuous improvement
• Act as the primary interface with external researchers and platforms (e.g., HackerOne), fostering a high-quality and trusted research community
• Lead triage and technical validation of incoming reports across multiple intake channels (HackerOne, Bugzilla, email)
• Drive end-to-end vulnerability remediation, partnering with engineering teams to ensure timely, effective fixes
• Identify root causes and systemic issues, and influence long-term improvements in secure development practices
• Collaborate with the Security Incident Response Team (SIRT) on active incidents and post-incident reviews
• Perform targeted code reviews (primarily JavaScript and Python) during investigations and high-risk changes
• Develop or leverage tooling to improve triage efficiency, signal quality, and program insights

What you’ll bring:

• 3+ years of demonstrated ability in a security engineering role.
• Experience operating bug bounty programs, including enhancements, automation and scaling, and/or bug hunting
• Practical experience working with modern cloud technologies (eg. Amazon Web Services, Google Cloud Platform, Heroku, Microsoft Azure, etc.)
• Experience analyzing code and systems to move from vulnerability → root cause → prevention
• Real-world experience in software development and/or engineering operations
• Ability to develop your own tools as needed in a variety of programming languages (eg. Python, Go, Rust, Javascript, etc.) is a plus, but not required.
• Strong communication, collaboration, and problem-solving skills, with the ability to influence and guide cross-functional teams.
• Formal credentials are great, but real-world experience, curiosity, passion and a growth mindset matter more.

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-REMOTE

Req ID: R3105

Hiring Ranges:

US Tier 1 Locations

$137,000—$183,000 USD

US Tier 2 Locations

$126,000—$168,000 USD

US Tier 3 Locations

$116,000—$155,000 USD

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501© Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

At Mozilla, we believe the internet is a global public resource—open and accessible to all. As a Security Engineer, you’ll protect that vision by building, breaking, and hardening products that put people’s privacy and safety first. We are looking for a security engineer to own, manage and administer the Mozilla Web Bug Bounty program and work with Mozilla product and SIRT teams to ensure risk mitigation of security incidents and events.

What you’ll do:

• Own and scale Mozilla’s web bug bounty program, including strategy, prioritization, KPIs, and continuous improvement
• Act as the primary interface with external researchers and platforms (e.g., HackerOne), fostering a high-quality and trusted research community
• Lead triage and technical validation of incoming reports across multiple intake channels (HackerOne, Bugzilla, email)
• Drive end-to-end vulnerability remediation, partnering with engineering teams to ensure timely, effective fixes
• Identify root causes and systemic issues, and influence long-term improvements in secure development practices
• Collaborate with the Security Incident Response Team (SIRT) on active incidents and post-incident reviews
• Perform targeted code reviews (primarily JavaScript and Python) during investigations and high-risk changes
• Develop or leverage tooling to improve triage efficiency, signal quality, and program insights

What you’ll bring:

• 3+ years of demonstrated ability in a security engineering role.
• Experience operating bug bounty programs, including enhancements, automation and scaling, and/or bug hunting
• Practical experience working with modern cloud technologies (eg. Amazon Web Services, Google Cloud Platform, Heroku, Microsoft Azure, etc.)
• Experience analyzing code and systems to move from vulnerability → root cause → prevention
• Real-world experience in software development and/or engineering operations
• Ability to develop your own tools as needed in a variety of programming languages (eg. Python, Go, Rust, Javascript, etc.) is a plus, but not required.
• Strong communication, collaboration, and problem-solving skills, with the ability to influence and guide cross-functional teams.
• Formal credentials are great, but real-world experience, curiosity, passion and a growth mindset matter more.

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-REMOTE

Req ID: R3105

Hiring Ranges:

Canada Tier 1 Locations

$104,000—$139,000 CAD

Canada Tier 2 Locations

$95,000—$126,000 CAD

To learn the Hiring Ranges for this position, please select your location from the Apply Now dropdown menu.

To learn more about our Hiring Range System, please click this link.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501© Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

At Mozilla, we believe the internet is a global public resource—open and accessible to all. As a Security Engineer, you’ll protect that vision by building, breaking, and hardening products that put people’s privacy and safety first. We are looking for a security engineer to own, manage and administer the Mozilla Web Bug Bounty program and work with Mozilla product and SIRT teams to ensure risk mitigation of security incidents and events.

What you’ll do:

• Own and scale Mozilla’s web bug bounty program, including strategy, prioritization, KPIs, and continuous improvement
• Act as the primary interface with external researchers and platforms (e.g., HackerOne), fostering a high-quality and trusted research community
• Lead triage and technical validation of incoming reports across multiple intake channels (HackerOne, Bugzilla, email)
• Drive end-to-end vulnerability remediation, partnering with engineering teams to ensure timely, effective fixes
• Identify root causes and systemic issues, and influence long-term improvements in secure development practices
• Collaborate with the Security Incident Response Team (SIRT) on active incidents and post-incident reviews
• Perform targeted code reviews (primarily JavaScript and Python) during investigations and high-risk changes
• Develop or leverage tooling to improve triage efficiency, signal quality, and program insights

What you’ll bring:

• 3+ years of demonstrated ability in a security engineering role.
• Experience operating bug bounty programs, including enhancements, automation and scaling, and/or bug hunting
• Practical experience working with modern cloud technologies (eg. Amazon Web Services, Google Cloud Platform, Heroku, Microsoft Azure, etc.)
• Experience analyzing code and systems to move from vulnerability → root cause → prevention
• Real-world experience in software development and/or engineering operations
• Ability to develop your own tools as needed in a variety of programming languages (eg. Python, Go, Rust, Javascript, etc.) is a plus, but not required.
• Strong communication, collaboration, and problem-solving skills, with the ability to influence and guide cross-functional teams.
• Formal credentials are great, but real-world experience, curiosity, passion and a growth mindset matter more.

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: D

#LI-DNI

Req ID: R3105

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.

Position Overview

We’re seeking a highly motivated and analytical Senior, Business Risk and AI Automation, to play a pivotal role in building an AI-first internal audit and risk function. This role is the first of its kind and an opportunity for an audit individual with a passion for technology and innovation to drive the future of assurance and risk through AI and automation. You will be at the forefront of our efforts to build and scale an industry-leading AI assurance program. While your initial focus will be on leveraging agentic AI to transform SOX testing, you’ll have opportunities to impact cross-functional areas including core financial processes and platform regulatory risks and more. If you’re eager to join a team that’s shaping the future of risk and automation and influencing how mission-driven organizations operate, this is the perfect opportunity for you!

What You’ll Do

• Architect and scale our SOX compliance program by designing, developing, and maintaining AI-driven testing that enhances accuracy, provides real-time insights, and reduces manual overhead.
• Spearhead the testing of core business process controls (e.g. financial reporting, revenue recognition, payroll and equity compensation, etc.) using agentic AI systems to identify and mitigate potential threats.
• Collaborate cross-functionally with Finance and Accounting, Sales, People & Culture, Legal, and other key stakeholders to strengthen controls and drive business process improvements.
• Serve as a subject matter expert and champion for the use of AI and automation in risk management.
• Contribute to a culture of innovation and excellence within the Risk Advisory and Assurance team.

Who You Might Be

• An experienced professional with 2 to 4 years of experience in a Big 4 accounting firm, internal audit, and/or compliance function with a demonstrated passion for technology and automation.
• A subject matter expert with experience supporting internal controls and SOXtesting in the technology industry, preferably platform companies.
• A self-motivated, results-oriented technology-first thinker with a proactive and creative approach to problem-solving. You seek “what could be” and are driven to build it.
• A collaborator with a strong work ethic and enthusiasm for learning, who thrives in a fast-paced, dynamic environment.

Knowledge, Skills, and Abilities

• Professional certifications such as CPA, CIA, CISA, and/or CISSP preferred
• Controls testing experience, including business process  controls,  entity-level controls, application controls, and key reports.
• Ability to assess complex processes to identify risks and opportunities for automation
• Hands-on experience leveraging AI tools and prompting (i.e., Google AI suite, ChatGPT, specialized AI audit tools, etc)
• Critical thinker that can focus on solutions and comfortable with ambiguity

Benefits

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Comprehensive Medical Benefits & Health Care Spending Account
• Registered Retirement Savings Plan with matching contributions
• Income Replacement Programs
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Fundrise is a financial technology company on a mission to build a better financial system for the individual. With more than 2 million users and over $3 billion in assets under management, we are the largest direct-to-investor alternative asset platform in the United States, making institutional-quality real estate, private credit, and venture capital investments accessible to anyone. Through the software we build, we are democratizing the private investment industry.

We continue to push into new territory: our Innovation Fund (VCX) recently listed on the NYSE as one of the first public venture capital funds, and our AI subsidiary, RealAI, is bringing institutional-grade real estate intelligence to everyday investors and professionals. Fundrise has been recognized by CNBC’s World’s Top Fintech Companies (2024, 2025) and the Inc. 5000 list of fastest-growing private companies for three consecutive years (2023-2025).

While this is a fully remote role, candidates in the Washington, D.C. metro area are strongly preferred. Proximity to our team and business partners helps support in-person collaboration when needed.

We’re seeking a Lead Software Engineer to manage a team within our API Engineering group. This team owns the services at the core of Fundrise’s investor application: the APIs that drive authentication, investing, account management, and more, and it drives everything underneath our flagship investor web, iOS, and Android applications.

As a Lead Software Engineer, you’ll be measured on the output, quality, and growth of your team. This is a people-management role in which you’ll set technical direction, coach engineers, and help drive outputs through daily hands-on software engineering, making sound architectural calls, and solving the problems no one else can crack. Success in this role looks like a team that quickly and consistently turns product, operational, and compliance requirements into software to drive Fundrise forward.

In this role, you will:

• Manage and mentor a team of software engineers through effective weekly one-on-ones, deliberate delegation, and growth feedback
• Own your team’s delivery, breaking down work, coordinating across teams, and shipping against ambitious but achievable timelines
• Hold the team to a high quality bar of production code, conducting thorough code reviews and making merge and deployment decisions
• Drive design and architecture for Fundrise services and contribute to a long-term team roadmap
• Partner with Product, Design, and other Engineering stakeholders across the organization to quickly implement complex functionality
• Champion application security as a critical part of the work in a regulated financial services environment
• Own production monitoring and triage across our services and third-party integrations

Who You Are

Like our Lead Software Engineers, you spend much of your day writing code, and you measure success by what you can ship as a team rather than by your own output alone. Your technical choices are pragmatic and always in service of building what’s best for users. You hold yourself and your team to a high technical standard, and you think about solutions across multiple problem domains: performance, security, maintainability, architecture, and implementation detail. You can quickly evaluate a new technology, pattern, or language and adopt it when it genuinely serves the problem. You understand how to apply AI effectively to your own daily work and to raising your team’s output without treating it as an autopilot.

You form clear opinions and advocate for them, and once a direction is set you commit to it fully. You find real satisfaction in making an established, high-stakes platform a little better every day. You give direct feedback and expect the same in return, and accept responsibility for all outcomes.

Minimum Qualifications

• Bachelor’s degree in Computer Science or equivalent practical experience
• 8+ years of professional software engineering experience, including deep expertise in Java, Spring / Spring Boot, and Hibernate
• 3+ years leading and managing engineers: running 1:1s, driving team performance through candid feedback, and owning your team’s delivery, quality, and growth
• 4+ years building and maintaining production applications on AWS, including services like ECS, CDK, S3, SQS, Lambda, DynamoDB and WAF
• A deep understanding of transactional database design and operations
• A track record of improving existing systems in operationally complex environments

Preferred Qualifications

• Demonstrated experience building and maintaining secure software, including a solid understanding of common threats and principles for writing secure code
• Comfortable tackling problems without obvious answers, and can rapidly absorb new languages and frameworks in order to implement the best software solutions
• Experience managing high performing engineering teams in
• A passion for working backwards from the outcomes the business needs to the engineering decisions that will achieve them

Benefits at Fundrise

• Remote-first work environment (must live in the United States)
• Competitive medical, dental, and vision insurance, with Fundrise contributing to both employee and dependent premiums
• Flexible Spending Accounts for medical expenses, dependent care, and parking
• 401(k) with 3% contributed by Fundrise, regardless of whether you are actively contributing yourself
• Fully covered life insurance and short-term disability
• Significant equity via our employee stock grant program
• Gympass benefit including mental health resources
• Flexible PTO
• Employee Assistance Program
• Paid parental leave

$190,000 - $250,000 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud’s actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a remote opportunity and we would be interested in applicants based in Canadian timezones at this time.

Senior Software Engineer - Grafana Databases, SRE

The Opportunity:

We are looking for a Senior Software Engineer - SRE to help us support our highest value Grafana Cloud customers by increasing the reliability of our Cloud databases that are based on Mimir, Loki, Tempo, and Pyroscope. We provide these databases as a SaaS product from AWS, GCP, and Azure across all regions.

What You’ll Be Doing:

The SRE team is embedded within the Mimir and Loki squads and focuses on ensuring that Grafana Cloud’s database products deliver exceptional reliability for our highest-SLA customers. We seek a senior engineer operating at the intersection of customer needs, production systems, and product engineering. In this role, you will:

• Partner closely with product engineering squads (embedded model)
• Own production reliability for high-SLA and complex customer environments
• Design and implement automation to scale our reliability practices
• Ensuring our customers meet our SLO targets
• Define and evolve per-tenant SLOs and reliability models
• Proactively reduce SLO burn to prevent repeat incidents
• Serving as a primary escalation point and on-call for relevant incidents
• Lead customer-impacting incident response and post-incident reviews
• Contribute to design docs and code reviews
• Influence feature design to ensure production scalability and operability
• Build automation to eliminate toil where needed
• Improve alert quality and reduce noisy escalations

Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5⁄3, Claude Opus 4.6, Gemini 3 Pro).

What Makes You a Great Fit:

• Regular 1:1s to with your manager and colleagues
• Reviewing and creating SLOs, proactively investigating ways in which we can further reduce budget burn for those SLOs, which can be self-directed or as the result of learnings from incidents, and may include improvements to monitoring, automation, increasing self-healing, auto-scaling, etc.
• Improve observability of customers within their environments
• Designing and implementing solutions to ensure reliability and scalability of our environments can meet rapidly increasing demands
• Develop fault-tolerant design patterns ensuring that we are considering reliability at all stages of the service lifecycle.
• Collaborating with our Engineering Leaders to help define and influence product strategy, roadmaps and technical designs
• Participate in PR review and collaborating with other engineers on their Design Docs
• Teach others about Site Reliability Engineering and communicate best practices to be applied early in development of new features and functionality
• Participate in Incident Response when applicable, including investigation through to resolution, PIR, and communication with customers via Bridge calls where necessary

Requirements:

• 6+ years engineering experience, 3+ in SRE/CRE/production engineering. Strong preference for those with formal customer reliability engineering experience.
• Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
• Experience operating multi-tenant systems in production
• Strong experience designing and implementing SLOs
• Experience with one or more programming languages (e.g. Go, Python, Java, etc)
• Experience with Linux operating systems internals, and some knowledge of networking, cloud storage, and scaling.
• Excellent problem-solving and troubleshooting skills.
• Experience with calmly and actively participating in blame-free Incident Response, following up on actions, and writing high quality PIRs (Post Incident Reviews, a.k.a. post-mortem documents)
• Ability to reason about performance, scaling, and failure modes
• Comfortable working within an engineering team where individuals are encouraged to have a strong sense of autonomy and self-direction.
• Ability to partner deeply with product engineering teams
• We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!)

Compensation & Rewards:

In Canada, the compensation range for this role is CAD 164,490 - CAD 197,389. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

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