About WatiWati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.

Join a team dedicated to delivering an exceptional customer experience. In this role, you will provide direct support to policyholders, producers, providers, and other stakeholders through phone, email, and written...

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we...

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI...

About the Role

At Supporting Cast, we believe in the magic of podcasting.

With a deep expertise in delivering private audio for major public subscriptions like NPR, SiriusXM, and The Rest Is History, Supporting Cast also brings podcasting inside leading companies to create informed, engaged, and delighted teams.

Top companies use podcasting to meet their teams where they are: inside their favorite podcast apps. Major remote and hybrid employers use podcasts to make their leadership’s voices available to employees with a tap of a button. We balance that delightful employee listening experience with the security that our clients demand: We’re SOC 2 Certified and use SSO to let employees ( only employees) hear these important messages.

The Client Success Manager will work with internal communication leaders inside these innovative companies to make sure their podcasts and internal communication programs are the best in the world. This is a new role, and you will be the first person on this team. That will give you a lot of flexibility and opportunity at Supporting Cast to define and expand this function.

You’ll guide new partners through onboarding, help them launch, and support their ongoing content. Along the way, you’ll gain unique insight into the role that private audio can play at top employers around the world. You’ll report to the GM of Internal Podcasting.

What You’ll Do

• Onboard internal podcasters: You’ll guide them through setting up our software, recommended communication strategies, and how to drive podcast adoption.
• Proactively consult with clients: You’ll drive employee audience adoption, share best practices, and inspire creative approaches to their pods and their internal communication.
• Become work besties with our clients: Internal communication is all about building trust, and you’ll become a trusted colleague and adviser to our clients.
• Create and improve support resources: You’ll work on FAQs, guides, and templates to help scale self-serve resources to make our clients’ lives easier.

Must Haves

• 1–3 years in customer success, account management, or employee engagement communications
• Excellent written and verbal communication skills
• Passion for the employee experience and pride in making our partners feel supported
• A problem-solving mindset: resourceful, curious, and relentless on our clients’ behalf
• A passion for the future of work: You want to make work more human and fundamentally better for employees
• Comfort with remote work and common productivity tools (our stack: Google Suite, Slack, and Notion)
• An interest in using A.I. tools to help scale a fast-growing company
• A love for podcasts—you get why this makes so much sense for distributed teams

Nice To Haves

• Experience as customer success at a SaaS tool for HR or internal communications
• Experience doing multi-channel internal comms either in-house or at an agency
• Work experience at hybrid or remote companies with 1,000+ employees
• Experience expanding accounts to other functions of an organization

$70,000 - $80,000 a year

Supporting Cast offers a comprehensive benefits program that gives eligible employees the flexibility to choose the right benefits for themselves and their families. There are three subsidized medical plans and two dental plans, provided by Aetna, which can be paired with flexible spending accounts.

Why Join Supporting Cast?

You’ll help make workplaces more connected, informed, and interesting via the magic of podcasting. Supporting Cast built one of podcasting’s first and most successful subscription management platforms for top public podcasters before expanding to improve employee experiences at some of the most interesting companies in the world.

You’ll be the first hire for this function. This is a great opportunity if you want ownership of your work, a taste of startup life, and the responsibility of setting the bar high for a new team. You’ll also enjoy competitive salary and benefits in a remote-first, mission-driven, and family-friendly team.

About Supporting Cast:

Supporting Cast is a podcast and internal communication platform that helps top companies make work more human by sharing audio content effortlessly via top podcast apps. Our other product, a membership platform for some of the top podcasts in the world, continues to make it easy for subscribers to access premium podcast content and gives publishers the tools to grow and manage their paying audience with flexible integrations, analytics, and payments.

We’re a small, fully remote company with a strong belief in the future of audio. We’re looking for a thoughtful and detail-oriented success manager to help us bring the magic of podcasting into more corporate settings.

Supporting Cast is an affiliate of the Graham Holdings Company (NYSE:GHC). GHC is a diversified holding company whose operations include educational services; home health and hospice care; television broadcasting, online, print, and local TV news; automotive dealerships; manufacturing; hospitality; and consumer internet companies.

Hybrid role - Sofia, Bulgaria

About WorkBoard

WorkBoard is the pioneer in AI-driven strategy execution solutions, empowering enterprises to align, measure, and achieve their most important outcomes. With our platform, organizations can operationalize strategy in real time, foster alignment across teams, and accelerate growth. Our customers include some of the world’s most innovative companies across technology, financial services, healthcare, and more.

We’re backed by top-tier investors and led by a diverse, mission-driven team that’s passionate about redefining how organizations execute strategy at scale. At WorkBoard, you’ll have the opportunity to join a fast-growing, category-defining company where your work directly impacts how leaders shape the future.

The Opportunity

WorkBoardAI’s Customer Success team is expanding in Sofia, and this is a chance to be a part of the customer facing technical engine of that team. You will sit at the intersection of pre-sales and customer deployment — standing up demo environments that win deals, wiring enterprise integrations that accelerate go-live, and owning the provisioning and API work that makes our platform stick in complex enterprise environments. The technical work you do will translate directly into customer outcomes and revenue, and you will have real exposure to senior stakeholders at global enterprises from day one.

The Role

As a Technical Solution Consultant in Sofia, you will span pre- and post-sales, working closely with Account Executives, Customer Success Managers, and Implementation specialists. In pre-sales, you are the technical proof that moves deals forward. In post-sales, you ensure customers go live fast, integrate deeply, and reach adoption milestones ahead of schedule.

You bring an AI-first mindset and familiarity with Strategic Portfolio Management (SPM) and OKR platforms. You know how to translate technical depth into business value — and you are as comfortable presenting to a CTO as you are debugging an API integration at midnight before a go-live.

What We’re Looking For

• You have 3–5+ years in a technical customer-facing role: solutions engineering, implementation engineering, technical account management, or similar.

• You have hands-on experience with REST APIs, webhooks, SSO/SAML, SCIM, and enterprise integration patterns — and you can configure, test, and troubleshoot them yourself.

• You are AI-first: you use AI tools actively in your daily workflow and can advise customers on where AI fits their operating model.

• Familiarity with OKR, SPM, or strategy execution platforms is a strong advantage — you understand how enterprises set and track their most important priorities.

• You are fluent in English and based in Sofia, available to come into the office 2 days a week.

• Experience supporting enterprise SaaS deployments in mid-market and large accounts is a plus.

You’ll Be Skilled and Super Effective At

• Standing up and customizing demo instances quickly — showcasing WorkBoardAI’s full depth to prospects in a way that maps to their specific use case.

• Configuring SSO, SCIM, bulk imports, and permission structures across complex enterprise identity environments.

• Designing and building integrations with systems like Workday, Jira, Salesforce, and BambooHR.

• Writing and maintaining API-based solutions that extend platform capability for demanding customer environments.

• Navigating enterprise IT and security teams with confidence, and translating their requirements into a workable implementation plan.

• Turning patterns you see across customer deployments into repeatable playbooks the whole team can use.

What You’ll Achieve

Within one month, you’ll:

• Become a daily user of WorkBoardAI and develop a deep understanding of the platform’s AI, OKR, and integration capabilities.

• Shadow demo walkthroughs and technical evaluations with the sales team to understand how we win.

• Meet key customers — including accounts like Infobip, Renault Group, and AstraZeneca — and understand their integration and provisioning setups.

• Get to know the customer-facing and product teams across Sofia, the US, and India, and understand how the pre- and post-sales motion fits together.

• Deliver your first demo to a WorkBoardAI teammate with confidence.

Within three months, you’ll:

• Own demo instance creation end-to-end for at least 5 prospective customers, with demos tailored to their personas and use cases.

• Complete your first SSO/SCIM provisioning setups independently on 5+ enterprise accounts.

• Support 5+ integration projects (Workday, Jira, or similar), from requirements to go-live.

• Be the go-to technical resource for the Sofia CS&S pod — AEs and CSMs know to loop you in early.

• Have action plans in place to hit your Key Results for the first half of the year.

Within six months, you’ll:

• Maintain a portfolio of configured demo environments that the sales team relies on for every major deal.

• Own the provisioning and integration runbook for the team — a living document that makes every future deployment faster.

• Independently manage technical relationships with 10+ enterprise customers, with a track record of on-time, high-quality go-lives.

• Be contributing product feedback to the WorkBoardAI product team based on patterns you’ve identified across customer implementations.

• Have established yourself as a trusted technical advisor to at least 5 senior customer stakeholders

The Team

You will be joining a matrixed CS&S team that is focused on igniting and delivering value quickly to our buyers. We operate across Sofia, the US, and India, and we are in growth mode. We are a passionate, no-ego group that falls in love with our customers and is fully dedicated to their success.

Our Values — We Live by the 4 H’s

• Humble experts

• Hungry for the opportunity

• Intellectually honest

• Operating as one happy team

A Few of Our Awesome Benefits

• Competitive salary and performance bonus

• 25 days of PTO and company holidays

• Additional Health insurance w/ Bulstrad Life

• Hybrid working — 2 days/week in the Sofia office

• Bi-weekly All-Hands Meetings

• And much more!

WorkBoardAI is an equal opportunity employer. We celebrate diverse perspectives and are committed to building an inclusive team.

Hybrid role - Sofia, Bulgaria

About WorkBoard

WorkBoard is the pioneer in AI-driven strategy execution solutions, empowering enterprises to align, measure, and achieve their most important outcomes. With our platform, organizations can operationalize strategy in real time, foster alignment across teams, and accelerate growth. Our customers include some of the world’s most innovative companies across technology, financial services, healthcare, and more.

We’re backed by top-tier investors and led by a diverse, mission-driven team that’s passionate about redefining how organizations execute strategy at scale. At WorkBoard, you’ll have the opportunity to join a fast-growing, category-defining company where your work directly impacts how leaders shape the future.

The Opportunity

WorkBoardAI’s Customer Success team is expanding in Sofia, and this is a chance to be a part of the customer facing technical engine of that team. You will sit at the intersection of pre-sales and customer deployment — standing up demo environments that win deals, wiring enterprise integrations that accelerate go-live, and owning the provisioning and API work that makes our platform stick in complex enterprise environments. The technical work you do will translate directly into customer outcomes and revenue, and you will have real exposure to senior stakeholders at global enterprises from day one.

The Role

As a Technical Solution Consultant in Sofia, you will span pre- and post-sales, working closely with Account Executives, Customer Success Managers, and Implementation specialists. In pre-sales, you are the technical proof that moves deals forward. In post-sales, you ensure customers go live fast, integrate deeply, and reach adoption milestones ahead of schedule.

You bring an AI-first mindset and familiarity with Strategic Portfolio Management (SPM) and OKR platforms. You know how to translate technical depth into business value — and you are as comfortable presenting to a CTO as you are debugging an API integration at midnight before a go-live.

What We’re Looking For

• You have 3–5+ years in a technical customer-facing role: solutions engineering, implementation engineering, technical account management, or similar.

• You have hands-on experience with REST APIs, webhooks, SSO/SAML, SCIM, and enterprise integration patterns — and you can configure, test, and troubleshoot them yourself.

• You are AI-first: you use AI tools actively in your daily workflow and can advise customers on where AI fits their operating model.

• Familiarity with OKR, SPM, or strategy execution platforms is a strong advantage — you understand how enterprises set and track their most important priorities.

• You are fluent in English and based in Sofia, available to come into the office 2 days a week.

• Experience supporting enterprise SaaS deployments in mid-market and large accounts is a plus.

You’ll Be Skilled and Super Effective At

• Standing up and customizing demo instances quickly — showcasing WorkBoardAI’s full depth to prospects in a way that maps to their specific use case.

• Configuring SSO, SCIM, bulk imports, and permission structures across complex enterprise identity environments.

• Designing and building integrations with systems like Workday, Jira, Salesforce, and BambooHR.

• Writing and maintaining API-based solutions that extend platform capability for demanding customer environments.

• Navigating enterprise IT and security teams with confidence, and translating their requirements into a workable implementation plan.

• Turning patterns you see across customer deployments into repeatable playbooks the whole team can use.

What You’ll Achieve

Within one month, you’ll:

• Become a daily user of WorkBoardAI and develop a deep understanding of the platform’s AI, OKR, and integration capabilities.

• Shadow demo walkthroughs and technical evaluations with the sales team to understand how we win.

• Meet key customers — including accounts like Infobip, Renault Group, and AstraZeneca — and understand their integration and provisioning setups.

• Get to know the customer-facing and product teams across Sofia, the US, and India, and understand how the pre- and post-sales motion fits together.

• Deliver your first demo to a WorkBoardAI teammate with confidence.

Within three months, you’ll:

• Own demo instance creation end-to-end for at least 5 prospective customers, with demos tailored to their personas and use cases.

• Complete your first SSO/SCIM provisioning setups independently on 5+ enterprise accounts.

• Support 5+ integration projects (Workday, Jira, or similar), from requirements to go-live.

• Be the go-to technical resource for the Sofia CS&S pod — AEs and CSMs know to loop you in early.

• Have action plans in place to hit your Key Results for the first half of the year.

Within six months, you’ll:

• Maintain a portfolio of configured demo environments that the sales team relies on for every major deal.

• Own the provisioning and integration runbook for the team — a living document that makes every future deployment faster.

• Independently manage technical relationships with 10+ enterprise customers, with a track record of on-time, high-quality go-lives.

• Be contributing product feedback to the WorkBoardAI product team based on patterns you’ve identified across customer implementations.

• Have established yourself as a trusted technical advisor to at least 5 senior customer stakeholders

The Team

You will be joining a matrixed CS&S team that is focused on igniting and delivering value quickly to our buyers. We operate across Sofia, the US, and India, and we are in growth mode. We are a passionate, no-ego group that falls in love with our customers and is fully dedicated to their success.

Our Values — We Live by the 4 H’s

• Humble experts

• Hungry for the opportunity

• Intellectually honest

• Operating as one happy team

A Few of Our Awesome Benefits

• Competitive salary and performance bonus

• 25 days of PTO and company holidays

• Additional Health insurance w/ Bulstrad Life

• Hybrid working — 2 days/week in the Sofia office

• Bi-weekly All-Hands Meetings

• And much more!

WorkBoardAI is an equal opportunity employer. We celebrate diverse perspectives and are committed to building an inclusive team.

Wati is the world’s leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.Trusted and loved by over 14,000 customers across 100+ countries, Wati...

Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with...

Job Requisition ID #26WD95722Customer Success Advisor  In the Customer Success Management organization, we transform customers’ vision into realized value. We believe in consistent, connected customer experiences and forging trusted partnerships that...

Job Requisition ID #26WD95701Customer Success Advisor  In the Customer Success Management organization, we transform customers’ vision into realized value. We believe in consistent, connected customer experiences and forging trusted partnerships that...

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24⁄7, driving both new business and repeat customers.

In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.

Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.

Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you’re hungry for growth, aligned to our operating principles, and ready to get to work, you won’t find a better place to learn and accelerate your career.

At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.

Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.

At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!

At Podium, we’re seeking an Automotive AI - Dealership Success Manager to work with our high-value automotive customers. This is an opportunity to be at the forefront of the leading AI company in the automotive space. Podium’s AI is a virtual team member that directly contributes to sales/service outcomes for our customers. You will own your territory and act like an arm of the dealerships you support. You will be charged with orchestrating a seamless onboarding experience and driving their ongoing success.

Our mission at Podium is to make business and customer communications more effective, convenient, and streamlined with our products that leverage AI. The CSM team provides exceptional experiences for our customer base while increasing usage of the platform and driving down churn.  We’re looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues. Within this role, you’ll have ample opportunity for career advancement and cross-functional partnership.

What you will be doing:

• Serve as the primary post-sales point of contact for our large Automotive dealerships using our AI products
• Act as the quarterback for a regional territory of our largest automotive customers, including 2–3 onsite dealership visits per week
• Serve as both a consultant guiding dealerships through their AI transformation and as the primary point of contact for inquiries, issues, and escalations
• Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium products
• Proactively engage with customers during the renewal process to secure renewals and drive customer retention.
• Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage
• Proactively anticipate and address potential challenges to ensure a seamless customer experience.
• Develop strong relationships with customers and become a trusted advisor.
• Work cross-functionally to relay product feedback

Travel:

This role requires approximately 50% travel within the assigned region

What you should have:

• Experience and passion for increasing the value of the customer by increasing the breadth and/or depth of their usage of products
• Demonstrated ability to go above and beyond to maximize retention save %
• Demonstrated experience and success in a customer success or account management role
• Ability to confidently and effectively speak with customers of all levels (including CEO’s, Owners & VPs)
• Ability to provide strategic contributions through proven active involvement in shaping departmental strategies
• Excellent problem-solving and analytical abilities to understand and address customer challenges effectively.
• Technically adept and able to grasp complex software concepts quickly

What we hope you have:

• Scored top 10% in your performance reviews for the past 3 years
• 3+ years Automotive experience
• 5+ years Customer success, consulting, onboarding, or account management experience
• 3+ years B2B software experience
• 4-year degree required
• Consistent over-achievement in past and current positions

Benefits

• Open and transparent culture
• Life insurance, long and short-term disability coverage
• Paid maternity and paternity leave
• Fertility Benefits
• Generous vacation time, plus three 4-day summer holiday weekends
• Excellent medical, dental, and vision benefits
• 401k Plan
• Bi-annual swag drops with cool Podium gear and apparel

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB.

We are looking to speak to candidates who are based in Sao Paulo for our hybrid working model.

Cool things you’ll do

You’ll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You’ll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You’ll be an advocate for customers’ needs - interfacing with our product management and development teams on their behalf. And you’ll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

What you need

We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.

The ideal candidates should have strong technical experience in one (or more) of the following areas

• Systems administration
• Distributed systems
• Network Administration
• Database architecture and administration
• Application Architecture
• Data architecture and design
• Performance tuning and benchmarking
• Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl

If you have an operations background, we prefer experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g. AWS, Azure, Google Cloud Platform).

It’s crucial for every candidate that they can check off all of these boxes

• Excellent communication skills, both written and verbal
• Genuine desire to help people
• Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills
• Ability to think on your feet, remain calm under pressure and solve problems in real-time
• Desire and ability to rapidly learn a wide variety of new technical skills
• Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 2273490792

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB.

We are looking to speak to candidates who are based in Austin for our hybrid working model.

Cool things you’ll do

You’ll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You’ll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You’ll be an advocate for customers’ needs - interfacing with our product management and development teams on their behalf. And you’ll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

What you need

We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.

The ideal candidates should have strong technical experience in one (or more) of the following areas

• Systems administration
• Distributed systems
• Network Administration
• Database architecture and administration
• Application Architecture
• Data architecture and design
• Performance tuning and benchmarking
• Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl

If you have an operations background, we prefer experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g. AWS, Azure, Google Cloud Platform).

It’s crucial for every candidate that they can check off all of these boxes

• Excellent communication skills, both written and verbal
• Genuine desire to help people
• Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills
• Ability to think on your feet, remain calm under pressure and solve problems in real-time
• Desire and ability to rapidly learn a wide variety of new technical skills
• Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 2273486567

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:

$76,000—$149,000 USD

At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we’ve grown from an idea to a global, remote-first team now supporting 700+ practices nationwide.

Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey.

Practice Success Manager

About the Role

We’re looking for a Practice Success Manager (PSM) to be the trusted, strategic partner to a portfolio of independent aesthetic practices—the linchpin between what Moxie builds and how practices actually put it to work.

Client-facing, you’ll advise practices on everything from grand openings to product selection, cross-selling, and P&L optimization. Internally, you’ll be your practices’ best advocate, partnering with teams from Engineering to Marketing to deliver value every day and help shape our long-term offering.

This role is focused on strategic partnership, driving product adoption, and exercising sound judgment to identify and escalate complex issues. You’ll help practices maximize the value of Moxie by coaching them on business strategy, proactively identifying opportunities and risks, and partnering cross-functionally to resolve higher-impact challenges.

You’ll join a skilled team, go through a robust onboarding, and take on your own book of business as practices complete onboarding. We already have strong tools and templates in place—success in this role is about helping practices apply them effectively. There’s no shortage of demand for Moxie, so expect plenty of room to stretch as we grow.

This role is a strong fit if you love the aesthetics industry, understand what it takes to run a successful practice, and want to help others build businesses that support their life and work goals.

Our objectives for the role

• Own the relationship with each of your ~50 practices from launch through growth and management — coaching, advising, and connecting them to all of Moxie’s tools.

• Enable the successful launch and opening of new practices each month.

• Build and manage a customized journey for every practice in your book of business.

• Advise practices through key operational decisions: staff hiring, device purchases, and pharmaceutical account management.

• Provide sales training on AOV, price shopping, and consultations to drive consistent month-over-month revenue growth.

• Help drive customer growth for practices through paid marketing, membership programs, or strategic promotions.

• Be the trusted, main point of contact and strategic advisor for each nurse-entrepreneur.

• Run Monthly Business Reviews so practices understand how their business is performing and where the opportunities are.

• Drive consistent growth toward each practice’s projected annualized revenue goals.

• Optimize pricing and expenses across your book to maintain healthy profit margins.

We’re looking for:

• Several years of real, first-hand experience in the aesthetics, beauty, or wellness industry, with a clear understanding of how it serves customers well.

• Experience building, managing, or optimizing MedSpa businesses — as an owner, operator, franchisee, District/Area Manager, Operations Director, or similar. You likely already have a point of view on what a good P&L looks like.

• An ownership mindset: action-oriented, no task too small, and committed to making things right.

• Strong service and coaching skills — empathetic, positive, and able to communicate in a way that helps practices succeed.

• Solid business acumen and a grasp of how to run an aesthetics business well.

Why Join Us?

• Above all, we’re in this to empower small business owners to own and grow their businesses. If you succeed, med spas stay the opportunity for independent owner-operators, rather than being dominated by a handful of large chains.

• We have a lot left to build, but the market feedback tells us we’re writing the early chapters of a real success story — and that growth creates opportunity.

• The chance to manage a sizable book of business, apply and learn management lessons, and see your practices genuinely thrive.

• Remote work environment with the ability to work from anywhere.

• Competitive salary and stock, plus generous health, dental, and vision coverage.

At Moxie, we believe in creating a workplace where everyone feels valued, trusted, and included. Our team lives by our values: act as owners, give more than we take, move with speed and care, and simplify and learn every day.

We welcome people of all backgrounds, experiences, and perspectives to apply. If you require any accommodations to fully participate in the interview process, please let us know, we’re happy to assist.

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24⁄7, driving both new business and repeat customers.

In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.

Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.

Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you’re hungry for growth, aligned to our operating principles, and ready to get to work, you won’t find a better place to learn and accelerate your career.

At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.

Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.

At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!

At Podium, we’re seeking an Automotive AI - Dealership Success Manager to work with our high-value automotive customers. This is an opportunity to be at the forefront of the leading AI company in the automotive space. Podium’s AI is a virtual team member that directly contributes to sales/service outcomes for our customers. You will own your territory and act like an arm of the dealerships you support. You will be charged with orchestrating a seamless onboarding experience and driving their ongoing success.

Our mission at Podium is to make business and customer communications more effective, convenient, and streamlined with our products that leverage AI. The CSM team provides exceptional experiences for our customer base while increasing usage of the platform and driving down churn.  We’re looking for a versatile A-player who can meet with both C-suite and day-to-day contacts - speaking to the ROI of the platform while troubleshooting issues. Within this role, you’ll have ample opportunity for career advancement and cross-functional partnership.

What you will be doing:

• Serve as the primary post-sales point of contact for our large Automotive dealerships using our AI products
• Act as the quarterback for a regional territory of our largest automotive customers, including 2–3 onsite dealership visits per week
• Serve as both a consultant guiding dealerships through their AI transformation and as the primary point of contact for inquiries, issues, and escalations
• Utilize in-depth product and industry knowledge to drive and increase adoption and utilization of podium products
• Proactively engage with customers during the renewal process to secure renewals and drive customer retention.
• Regularly conduct check-ins to assess customer satisfaction, identify opportunities for improvement, and offer solutions to optimize their usage
• Proactively anticipate and address potential challenges to ensure a seamless customer experience.
• Develop strong relationships with customers and become a trusted advisor.
• Work cross-functionally to relay product feedback

Travel:

This role requires approximately 50% travel within the assigned region

What you should have:

• Experience and passion for increasing the value of the customer by increasing the breadth and/or depth of their usage of products
• Demonstrated ability to go above and beyond to maximize retention save %
• Demonstrated experience and success in a customer success or account management role
• Ability to confidently and effectively speak with customers of all levels (including CEO’s, Owners & VPs)
• Ability to provide strategic contributions through proven active involvement in shaping departmental strategies
• Excellent problem-solving and analytical abilities to understand and address customer challenges effectively.
• Technically adept and able to grasp complex software concepts quickly

What we hope you have:

• Scored top 10% in your performance reviews for the past 3 years
• 3+ years Automotive experience
• 5+ years Customer success, consulting, onboarding, or account management experience
• 3+ years B2B software experience
• 4-year degree required
• Consistent over-achievement in past and current positions

Benefits

• Open and transparent culture
• Life insurance, long and short-term disability coverage
• Paid maternity and paternity leave
• Fertility Benefits
• Generous vacation time, plus three 4-day summer holiday weekends
• Excellent medical, dental, and vision benefits
• 401k Plan
• Bi-annual swag drops with cool Podium gear and apparel

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB.

We are looking to speak to candidates who are based in Sao Paulo for our hybrid working model.

Cool things you’ll do

You’ll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You’ll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You’ll be an advocate for customers’ needs - interfacing with our product management and development teams on their behalf. And you’ll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

What you need

We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.

The ideal candidates should have strong technical experience in one (or more) of the following areas

• Systems administration
• Distributed systems
• Network Administration
• Database architecture and administration
• Application Architecture
• Data architecture and design
• Performance tuning and benchmarking
• Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl

If you have an operations background, we prefer experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g. AWS, Azure, Google Cloud Platform).

It’s crucial for every candidate that they can check off all of these boxes

• Excellent communication skills, both written and verbal
• Genuine desire to help people
• Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills
• Ability to think on your feet, remain calm under pressure and solve problems in real-time
• Desire and ability to rapidly learn a wide variety of new technical skills
• Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 2273490792

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB.

We are looking to speak to candidates who are based in Austin for our hybrid working model.

Cool things you’ll do

You’ll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You’ll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You’ll be an advocate for customers’ needs - interfacing with our product management and development teams on their behalf. And you’ll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

What you need

We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.

The ideal candidates should have strong technical experience in one (or more) of the following areas

• Systems administration
• Distributed systems
• Network Administration
• Database architecture and administration
• Application Architecture
• Data architecture and design
• Performance tuning and benchmarking
• Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl

If you have an operations background, we prefer experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g. AWS, Azure, Google Cloud Platform).

It’s crucial for every candidate that they can check off all of these boxes

• Excellent communication skills, both written and verbal
• Genuine desire to help people
• Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills
• Ability to think on your feet, remain calm under pressure and solve problems in real-time
• Desire and ability to rapidly learn a wide variety of new technical skills
• Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 2273486567

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:

$76,000—$149,000 USD

About this RoleHi, I’m Loren, the Head of Strategic Customer Success here at Ashby. My team is dedicated to building deep, consultative partnerships within the Enterprise space. Our Customer Success...

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.

Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake.

Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital.

The role, in a nutshell:

As a Solutions Architect, you will be part of the Professional Services team within Customer Success, working in direct partnership with our Commercial customers. In this role, you will lead implementations and empower customers to use Chainguard in order to build secure software.  You will embody our company value, “We are customer obsessed” by ensuring the customers are our top priority in the implementation and onboarding lifecycle. As the closest technical team member in contact with our customers, you not only are the “face of Chainguard” to our end users, you will have an opportunity to directly collaborate and innovate with the product and engineering team to ensure we are supporting and continuing to build solutions that our customers love.

What you’ll do:

• Lead technical implementations and drive adoption of Chainguard images, helping customers build securely with open source software across their organization
• Partner with the account team (AEs, SEs, CSMs, and Support) to understand customer vision, pain points, and proposed solution in order to drive account level strategies, value realization, and retention/growth
• Ensure Chainguard Images are of highest quality - acting as “customer zero” - testing, documenting, and ensuring a smooth customer onboarding experience
• Partner with our Product and Engineering teams to convey customer requirements and determine the right prioritization for image build
• Maintain appropriate account level architecture and share best practices and lessons learned across the organization
• Be a team player - collaborate, teach, and learn from the Chainguard team

What we’re looking for:

• 4+ years of experience developing high performance multi-tier applications. Strong experience in Kubernetes and Containers
• 2+ years of experience in a pre or post sales customer facing role
• Ability to communicate technical information in highly technical and non-technical ways depending on the audience, which includes various personas, such as engineers to executives
• Continuous learner who has a strong intellectual drive for excellence and the desire to develop solutions to complex problems
• At least a Bachelor’s Degree with a focus in Computer Science, Software Engineering, Information Technology
• Strong working experience with software development processes, practices, and software engineering design concepts
• Ability to work effectively with cross functional engineering teams and business partners
• Excellent written and verbal communication skills
• Ability to travel up to 15% of the time

Compensation: up to $165,000 base salary + bonus + equity

If your experience is close but doesn’t fulfill all requirements, please apply. Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring Chainguardians with unique backgrounds, perspectives, and experiences.

About Us

We live and breathe our company values:

• We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better.
• We have a bias for intentional action — We prioritize, plan, try things, and fail fast.
• We don’t take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey.
• We trust each other and assume good intentions — We’re transparent with decisions to empower team members to make well informed decisions.

A few of the benefits we offer:

• Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
• Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
• 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
• ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
• 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child’s first year.

If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians” with unique backgrounds, perspectives, and experiences.

Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard’s Global Candidate Privacy Notice.

©2026 Chainguard. All Rights Reserved.