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We are hiring German speakers on behalf of our client, a player in the mobile point-of-sale (mPOS) industry in Europe.

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services.

Job Description

Start your career helping make investing feel good

We’re looking for people who want to build a career, learn something new and make a difference to our customers.

As a Customer Services Administrator, you’ll join one of our Client Servicing teams, helping customers with the things that matter to them. This could mean supporting investment transfers, processing pension benefits, helping with new business, supporting customers through bereavement, working with SIPP accounts or providing essential business support.

It’s a broad role, with opportunities across different teams depending on our business needs, your interests and where your skills could make the biggest difference. Wherever you join, you’ll be part of the team helping our customers manage their investments and pensions with confidence.

You don’t need previous financial services experience to be successful. We’ll give you the training, support and knowledge you need to build your confidence and develop your career from day one.

What you’ll be doing

The work will vary depending on the team you join, but you’ll be helping us deliver a great experience for our customers by:

• Processing customer requests accurately and efficiently
• Supporting customers with their investments, pensions and accounts
• Checking information, completing administrative processes and keeping records up to date
• Working with colleagues across AJ Bell to resolve queries and keep things moving
• Following processes and controls carefully to make sure customers are supported safely and correctly
• Learning about financial services and building your knowledge as you develop
• Looking for ways to improve how we work and make things simpler for our customers and colleagues

Some teams are more customer-facing, while others are focused on the operational work that happens behind the scenes. In every team, your work will contribute to delivering the service our customers rely on.

What we’re looking for

We’re looking for people who are curious, organised and keen to learn. You don’t need to have worked in financial services before. We’re more interested in your potential, your attitude and your ability to learn.

You’ll bring:

• A minimum of 5 GCSEs at grades 9-4 (A*-C), or equivalent, including Maths and English
• Good numerical ability and attention to detail
• Strong written and verbal communication skills
• Competent IT skills, including experience using Excel
• The ability to organise your workload, meet deadlines and work independently when needed
• A positive attitude and willingness to learn
• An interest in financial services and in helping us deliver a great experience for our customers

Previous experience in financial services, administration or customer service is helpful, but it’s not essential. Full training and support will be provided.

Where could this role take you?

This is an opportunity to start building a long-term career at AJ Bell.

With opportunities across a range of Client Servicing teams, you’ll have the chance to learn about different areas of our business and develop skills that can take you in many different directions.

You could start in one area and, as your knowledge and experience grow, explore new opportunities across Client Servicing or the wider business.

We’re continuing to grow, with multiple opportunities available across our teams, and inductions for new starters taking place every three weeks.

About AJ Bell

At AJ Bell, we believe investing should feel good.

Whether you’re looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life.

We’re one of the UK’s fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors.

Today, more than 762,000 customers trust us to manage over £121.5 billion in assets. By continually striving to make investing simpler and more accessible, we’re helping more people take control of their financial futures.

We’re proud to be recognised as a Great Place to Work® for the past two years, building on six consecutive years as one of the UK’s Best 100 Companies to Work For. It’s recognition we’re proud of and a reflection of the supportive and collaborative culture we strive to create for our people.

What we offer

• Starting salary of £26,000, with the potential for a higher starting salary depending on relevant financial services experience
• 25 days’ holiday, increasing with service, plus a buy/sell scheme and bank holidays
• 6% pension with matched contributions
• Discretionary bonus scheme
• Share schemes, including free shares and BAYE
• Health Cash Plan and discounted private healthcare
• Free onsite gym
• Enhanced family leave, subject to qualifying criteria
• Travel and bike loan schemes
• Employee Assistance Programme

Life at AJ Bell

• Regular social events, including summer and Christmas parties
• Learning and development opportunities tailored to you
• Casual dress code
• A friendly and supportive team environment

Our ways of working

At AJ Bell, our people are at the heart of our culture. We believe in building strong connections by working together.

Our Customer Services Administrator roles are hybrid, with 3-4 days per week in the office. For new team members, the first three months are spent full-time in the office. This gives you the opportunity to immerse yourself in the business, build your knowledge and get to know your colleagues as you settle into your role.

Inclusion & diversity

We’re committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work.

We welcome applications from people of all backgrounds and make hiring decisions based on skills, experience and potential.

Your application, reviewed by people

We believe great hiring starts with people. That’s why every application is reviewed by a member of our Recruitment team, rather than screened by AI. It may take us a few days to get back to you, but please be assured that your application will be given the time and attention it deserves.

Agency information

This vacancy is being managed exclusively by our in-house Recruitment team. We are not partnering with recruitment agencies on this opportunity and will only accept applications submitted directly by candidates.

About Sidecar Health

Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and accessible for everyone. We know that to accomplish this lofty mission, we need driven people who will make things happen.

The passionate people who make up Sidecar Health’s team come from all over, with backgrounds as tech leaders, policy makers, healthcare professionals, and beyond. And they all have one thing in common—the desire to fix a broken system and make it more personalized, affordable, and transparent.

If you want to use your talents to transform healthcare in the United States, come join us!

About the Role

As a Member Care Representative at Sidecar Health, you’ll be the voice members turn to when they need help understanding their Benefit Amount, navigating their plan, or resolving issues with claims. You’ll handle inbound calls, chats, and tickets with empathy and efficiency, helping members get the most out of a model that’s nothing like legacy insurance. This is a front-line role where great service directly shapes how members experience healthcare.

* Location: Remote. Candidates must currently reside in Florida, Georgia, North Carolina, Ohio, Texas, or Utah*

Start Date and Training

• Start date: November 16
• Paid training: 4 weeks, 9:30 AM-6:00 PM ET. Attendance is required for the full training period.

Available Shifts (Eastern Time):

• 8:30 AM-5:00 PM, Monday-Friday
• 9:00 AM-5:30 PM, Monday-Friday
• 10:00 AM-6:30 PM, Monday-Friday
• 11:30 AM-8:00 PM, Monday-Friday
• Mon, Thu, Fri: 9:30 AM-6:00 PM | Sat, Sun: 9:00 AM-5:00 PM (off Tue and Wed)
• Mon, Tue, Wed: 10:30 AM-7:00 PM | Sat, Sun: 9:00 AM-5:00 PM (off Thu and Fri)

*You must be available for one of the following shift options (your shift will be confirmed before you join)*

What You’ll Do

• Handle inbound calls and chats from members with questions about their Benefit Amount, plan benefits, and how to get money back when they choose lower-cost care
• Resolve member issues and complaints with empathy, accuracy, and a positive attitude
• Build rapport with members by listening carefully and meeting them where they are
• Follow established policies and standard operating procedures while maintaining detailed, accurate records

What You’ll Grow Into

• Support process improvements as Sidecar Health’s member base and product evolve
• Take on expanded responsibilities across claims or member escalations as you grow within the team
• Contribute to a startup culture where your feedback and ideas help shape how the team operate

What You’ll Bring

• People-first communicator who listens with empathy and can answer questions clearly and confidently in the moment, in writing and by phone
• Detail-oriented problem solver who spots the small things and helps members navigate their plan creatively and thoroughly
• Adaptable and resilient — you thrive in a fast-moving, ever-changing environment and stay steady when things shift
• Strong customer service background; we have successfully welcomed people transitioning from clinical roles like CNAs who bring genuine care for others
• High school diploma or equivalent required; bachelor’s degree preferred

Nice to have

• Bilingual in English and Spanish
• Experience in healthcare, insurance, or claims processing
• Familiarity with ticketing or chat support tools
• Demonstrated interest in growing within a startup environment

What You’ll Get

• Competitive hourly wage ($20.00), annual bonus opportunity, and an equity package
• Medical coverage from day one, with 100% of the premium paid by Sidecar for you and your dependents. Choose an HSA-eligible plan or a $0 deductible plan
• Dental and vision with 100% of your premium covered, and 80% covered for your dependents
• A 401(k) retirement plan
• Paid time off, company holidays, and paid parental leave
• Stay connected: $50 a month toward your internet and $50 a month toward your phone, reimbursed through expenses
• The opportunity to make an impact at a rapidly growing, mission-driven company transforming healthcare in the U.S.

Work Environment Requirements

• A reliable, stable high-speed internet connection
• A private, quiet, distraction-free workspace with minimal background noise, suitable for taking confidential member calls
• The ability to give your full, uninterrupted attention to member calls and chats throughout your scheduled shift and training hours

Sidecar Health is an Equal Opportunity employer committed to building a diverse team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

About Sidecar Health

Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and accessible for everyone. We know that to accomplish this lofty mission, we need driven people who will make things happen.

The passionate people who make up Sidecar Health’s team come from all over, with backgrounds as tech leaders, policy makers, healthcare professionals, and beyond. And they all have one thing in common—the desire to fix a broken system and make it more personalized, affordable, and transparent.

If you want to use your talents to transform healthcare in the United States, come join us!

About the Role

As a Member Care Representative at Sidecar Health, you’ll be the voice members turn to when they need help understanding their Benefit Amount, navigating their plan, or resolving issues with claims. You’ll handle inbound calls, chats, and tickets with empathy and efficiency, helping members get the most out of a model that’s nothing like legacy insurance. This is a front-line role where great service directly shapes how members experience healthcare.

* Location: Remote. Candidates must currently reside in Florida, Georgia, North Carolina, Ohio, Texas, or Utah*

Start Date and Training

• Start date: November 16
• Paid training: 4 weeks, 9:30 AM-6:00 PM ET. Attendance is required for the full training period.

Available Shifts (Eastern Time):

• 8:30 AM-5:00 PM, Monday-Friday
• 9:00 AM-5:30 PM, Monday-Friday
• 10:00 AM-6:30 PM, Monday-Friday
• 11:30 AM-8:00 PM, Monday-Friday
• Mon, Thu, Fri: 9:30 AM-6:00 PM | Sat, Sun: 9:00 AM-5:00 PM (off Tue and Wed)
• Mon, Tue, Wed: 10:30 AM-7:00 PM | Sat, Sun: 9:00 AM-5:00 PM (off Thu and Fri)

*You must be available for one of the following shift options (your shift will be confirmed before you join)*

What You’ll Do

• Handle inbound calls and chats from members with questions about their Benefit Amount, plan benefits, and how to get money back when they choose lower-cost care
• Resolve member issues and complaints with empathy, accuracy, and a positive attitude
• Build rapport with members by listening carefully and meeting them where they are
• Follow established policies and standard operating procedures while maintaining detailed, accurate records

What You’ll Grow Into

• Support process improvements as Sidecar Health’s member base and product evolve
• Take on expanded responsibilities across claims or member escalations as you grow within the team
• Contribute to a startup culture where your feedback and ideas help shape how the team operate

What You’ll Bring

• People-first communicator who listens with empathy and can answer questions clearly and confidently in the moment, in writing and by phone
• Detail-oriented problem solver who spots the small things and helps members navigate their plan creatively and thoroughly
• Adaptable and resilient — you thrive in a fast-moving, ever-changing environment and stay steady when things shift
• Strong customer service background; we have successfully welcomed people transitioning from clinical roles like CNAs who bring genuine care for others
• High school diploma or equivalent required; bachelor’s degree preferred

Nice to have

• Bilingual in English and Spanish
• Experience in healthcare, insurance, or claims processing
• Familiarity with ticketing or chat support tools
• Demonstrated interest in growing within a startup environment

What You’ll Get

• Competitive hourly wage ($20.00), annual bonus opportunity, and an equity package
• Medical coverage from day one, with 100% of the premium paid by Sidecar for you and your dependents. Choose an HSA-eligible plan or a $0 deductible plan
• Dental and vision with 100% of your premium covered, and 80% covered for your dependents
• A 401(k) retirement plan
• Paid time off, company holidays, and paid parental leave
• Stay connected: $50 a month toward your internet and $50 a month toward your phone, reimbursed through expenses
• The opportunity to make an impact at a rapidly growing, mission-driven company transforming healthcare in the U.S.

Work Environment Requirements

• A reliable, stable high-speed internet connection
• A private, quiet, distraction-free workspace with minimal background noise, suitable for taking confidential member calls
• The ability to give your full, uninterrupted attention to member calls and chats throughout your scheduled shift and training hours

Sidecar Health is an Equal Opportunity employer committed to building a diverse team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we...

Cross Border Talents is looking for Swedish speakers to join a great project in Portugal, for one of the most renowned tech brands!

Are you a Finnish speaker looking for a remote opportunity in Portugal?

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you’ll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Job Description

The Patient Access Specialist reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

• Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere.
• Responds to questions and concerns.
• Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary.
• Maintains patient confidentiality per HIPAA regulations.
• Provides exceptional customer service to patients which establish a positive first impression of Northwestern Medicine.
• Exceeds all consumer requests and alerts management of issues or concerns that require escalation.
• Correctly identifies and collects patient demographic information in accordance with organization standards.
• Interacts with various hospital departments and physicians offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner.
• Reaches out to patients to schedule an appointment as defined.
• Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails.
• Informs patients of any issues with securing the financial account for their encounter.
• Completes out-of-pocket estimations as requested by patients.
• Provides training and education as needed.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Completes other duties assigned by manager.
• Cross-training between various departments will take place to ensure coverage.
• Participates in Quality Assurance reviews to ensure integrity of patient data information.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Utilizes department and hospital policies and procedures to complete assigned tasks.
• Adheres to all department policies and compliance requirements.
• Avoids putting patient in financial or safety risk.
• Other duties as assigned.

Communication and Collaboration:

• Communicates information to the patient regarding questions about physician referrals, insurance referrals and consultations.
• Collects authorization numbers in appropriate systems as applicable.
• Provides professional and constructive environment for communication across units/departments and resolves operational issues.
• May attend intra/interdepartmental meetings which involve walking within NM Campus.
• Communicates customer satisfaction issues to appropriate individuals.
• Demonstrates teamwork by helping co-workers within and across departments.
• Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.
• Interacts with internal customers to provide excellent support service to staff in departments which provide direct patient care.
• Accommodates all levels of communication ability.

Technology:

• Utilizes multiple online order retrieval systems to verify or print the patients order.
• Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone as necessary.
• Completes accurate handoff instructions and notes to scheduling staff, by noting appropriately in Epic.
• Demonstrates ability to use all computer applications efficiently and to the capacity needed in this position.
• Runs real time eligibility (RTE) on all patients to verify insurance and follows out of network policies as applicable.
• Sends quality Epic Messages/Telephone encounters that are descriptive and grammatically correct.

Efficiency, Process Improvement, and Business Growth:

• Proactive in preventing issues with patient visit by double checking type of test, preps required, assuring no conflict with other tests, verifying time and location, communicating relevant information, verifying documenting order retrieval in notes for check-in person, ensures there are no duplicate patient records.
• Understands minimum data set required for a complete registration, collects and verifies critical data and updates that information into registration system.
• Understands departmental and individual quality metrics.
• Proactively analyzes account activity, identifies problems, and initiates appropriate actions/resolutions.
• Evaluates procedures and suggests improvements to enhance customer service and operational efficiency.
• Participates in departmental quality improvement activities.
• Provides ideas and suggestions for process improvements within the department.
• Monitors registration and scheduling, including insurance verification to ensure processing within prescribed quality standards.
• Adjusts processes as needed to meet standards.
• Uses organizational and unit/department resources efficiently.
• Acts as a training resource for new staff and a resource for coworkers, sharing process and workflow information.
• Understands that schedule may change to reflect shifting business needs.
• Evolves and learns as healthcare policies change.

EOE including Disabled and Veterans.

Qualifications

Required:

• High School diploma or equivalent.
• 2-3 years customer service or medical office experience.
• Excellent interpersonal, verbal, and written communication skills.
• Proficiency in computer data-entry/typing.
• Excellent verbal and written communication skills.
• Ability to read, write, and communicate effectively in English.
• Basic Computer Skills.
• Ability to type 40 wpm.
• Ability to multi-task.
• Customer service oriented.
• Excellent organizational, time management, analytical, and problem solving skills.

Preferred:

• Additional education.
• Additional language skills.
• Healthcare finance and/or healthcare insurance experience.
• Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration.

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

Click on or copy and paste URL to your browser to view detailed benefits information https://jobs.nm.org/benefits

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.

Join Hire Hangar and work with fast-growing global companies while building a long-term career.

Job Description

Help people feel good about investing.

Our Dealing Services team is growing, and we’re looking for people who are interested in investing and want to build a career in financial services.

Every day, thousands of AJ Bell customers place deals to buy and sell shares and other investments. As a Dealing Services Agent, you’ll be there when they need us, helping them place and execute trades and making sure they have the information and support they need to invest with confidence.

You might already have experience in financial services or a good understanding of investing and trading. Or you might simply be curious about how financial markets work and keen to learn. You don’t need previous dealing experience to join us. We’ll give you a comprehensive training programme and ongoing support to build your knowledge, confidence and expertise.

With multiple opportunities available and inductions taking place fortnightly, it’s a great time to join a growing team and start building your career at AJ Bell.

What you’ll be doing

You’ll support our customers through phone, email and secure messaging, helping them with their dealing needs while delivering the high standard of service AJ Bell is known for.

You’ll:

• Help customers place and execute trades accurately and efficiently
• Handle inbound calls and respond to customer emails and secure messages
• Provide clear, professional support and help customers understand the dealing process
• Make sure all activity is completed in line with our service level agreements and compliance requirements
• Build your knowledge of investments, dealing and financial markets through our structured training
• Work with colleagues to resolve queries and deliver a great customer experience

It’s a role where attention to detail matters, but so does how you communicate. You’ll need to be comfortable speaking with customers, asking the right questions and providing clear information in a fast-paced environment.

What we’re looking for

We’re looking for people who are interested in investing, communicate confidently and are keen to learn.

You’ll bring:

• A genuine interest in investing, trading or financial markets. Experience is helpful but not essential
• A minimum of 5 GCSEs at grades 9-4 (A*-C), or equivalent, including Maths and English
• Strong written and verbal communication skills
• A professional and confident telephone manner
• Good attention to detail and the ability to work accurately under pressure
• Competent IT skills, including Microsoft Word, Excel and Outlook
• The ability to meet deadlines and work effectively within agreed service levels

Build your knowledge. Build your career.

We’ll invest in your development from day one through a comprehensive, structured training and ongoing support.

As your knowledge and experience grow, there are opportunities to develop your career across AJ Bell. We also offer paid study support for professional qualifications, helping you build the expertise you need for your next step.

About AJ Bell

At AJ Bell, we believe investing should feel good.

Whether you’re looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life.

We’re one of the UK’s fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors.

Today, more than 762,000 customers trust us to manage over £121.5 billion in assets. By continually striving to make investing simpler and more accessible, we’re helping more people take control of their financial futures.

We’re proud to be recognised as a Great Place to Work® for the past two years, building on six consecutive years as one of the UK’s Best 100 Companies to Work For. It’s recognition we’re proud of and a reflection of the supportive and collaborative culture we strive to create for our people.

What we offer

• Starting salary of £28,662
• 25 days’ holiday, increasing with service, plus a buy/sell scheme and bank holidays
• 6% pension with matched contributions
• Discretionary bonus scheme
• Share schemes, including free shares and BAYE
• Health Cash Plan and discounted private healthcare
• Free onsite gym
• Enhanced family leave, subject to qualifying criteria
• Travel and bike loan schemes
• Employee Assistance Programme

Life at AJ Bell

• Regular social events, including summer and Christmas parties
• Learning and development opportunities tailored to you
• Casual dress code
• Friendly and supportive team environment

Our ways of working

At AJ Bell, our people are at the heart of our culture. We believe in building strong connections by working together.

Our Dealing Services roles are hybrid, with 3-4 days per week in the office. For new team members, the first three months are spent full-time in the office. This gives you the opportunity to immerse yourself in the business, build your knowledge and get to know your colleagues as you settle into the role.

The role is 40 hours per week, with varied shift patterns on a rota basis covering Monday to Friday, 8am-9pm. This also includes some bank holidays.

Inclusion & diversity

We’re committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work.

We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.

Your application, reviewed by people

We believe great hiring starts with people. That’s why every application is reviewed by a member of our Recruitment team, rather than screened by AI. It may take us a few days to get back to you, but please be assured that your application will be given the time and attention it deserves.

Agency information

This vacancy is being managed exclusively by our in-house Recruitment team. We are not partnering with recruitment agencies on this opportunity and will only accept applications submitted directly by candidates.

About Us Udacity is now an Accenture company, and exciting things are happening! 🚀 We are on a mission of forging futures in tech through radical talent transformation in digital...

Buscamos pessoas que gostem de interagir através do atendimento humanizado, proporcionando a melhor experiência para o cliente sempre.

Company Description

Evelyn Partners is a UK leader in wealth management, providing personalised, expert investment management and financial planning advice to support clients in embracing what’s next. Our success hinges on our people and that’s our secret for longevity. We are a team of passionate professionals and everything we do is guided by our purpose – placing the power of good advice into more hands, we go further to understand the needs of our clients and what matters most to them. We’re here to help them make significant decisions with confidence, provide strong foundations for the future and guide them towards their goals.

Job Description

What will you be doing?

The Client Administrator will join our Client Admin Financial Planning team in Bracknell, you will be responsible for providing full administrative support to Financial Planners, as well as building relationships with clients to deliver a positive and sleek client experience.

What’s in it for me?

As a Client Administrator at Evelyn Partners you will be supported to grow personally and professionally, you will have access to a structured training program offering Training & Competency oversight to excel personal development. We encourage continuous professional development via ongoing studying and qualifications, we also have a team of experienced Investment Managers and Financial Advisers which you will have the opportunity to collaborate with and learn from.

Hybrid working pattern

This role will require full time in office through 6 month probation period and will then move onto our smart working pattern of 3 days in office and 2 days working from home.

As a Client Administrator, your responsibilities will include among others:

• To work closely with the aligned Financial Planners and to deliver excellent client outcomes.
• To build relationships with clients and maintain regular contact.
• Liaise with operational teams where support is provided on activities. e.g., scripts, transfers, corporate actions, static data changes, where applicable.
• Preparation of meeting packs and valuations (as required)
• Maintain back-office systems and client records in line with the company policies.

Qualifications

To be successful in this role, you should

• Proven experience working within Financial Planning / Wealth Management is essential
• Experience working within a client support / financial planner support role is essential
• Strong knowledge of financial products such as ISAs, SIPPs, Pensions, Investments, Bonds etc.
• An ambition to build a career within financial services firm, with a willingness to learn and develop
• A strong ethic of client service
• Strong (verbal and written) communication skills with an ability to build relationships
• The ability to fully plan workload and display excellent organisational skills

Additional Information

As a colleague here at Evelyn Partners, you will have access to benefits that include:

• Competitive salary
• Private medical insurance
• Life assurance
• Pension contribution
• Hybrid working model (role dependant)
• Generous holiday package
• Option to purchase additional holiday
• Shared parental leave

We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and we’re delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment.

We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.

Category: Sports Leisure & Lifestyle Location: Hull Yorkshire United Kingdom Job details Salary £5,000 - £20,000 a year COMMISSION ONLY Job type Part-time Permanent Remote Full Job Description Salary:£5k - 20k per year .

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Job Title: Customer Experience Specialist

Entry-level, 40 hours/week

Classification: nonexempt under FLSA

Location: 100% Remote

About

CleanChoice Energy, a national renewable energy company that empowers people and businesses to cut emissions and live cleaner, healthier lives, is seeking a Customer Experience Specialist to join the Customer Experience team. This is a unique opportunity to join a mission driven organization transforming the U.S. electricity market by switching homes and businesses to 100% clean, pollution-free energy.

Job Description

This role will be focused on customer support, issue resolution, customer education, and quality assurance. We are looking for someone who has a customer-centric mindset, is empathetic and patient, and has a positive attitude. In this role, you will be responsible for being the voice of the company for all things customer service and sales, leading to mutually beneficial relationships with our clients while striving to find opportunities to generate revenue for the company and increase retention. The ideal candidate is optimistic and professional, focusing on solving problems and doing whatever it takes to make a difference in every customer interaction. This person will report to the Customer Experience Supervisor and will not have direct reports.

Responsibilities

• Customer Support: Provide prompt and courteous customer assistance via phone, email, chat, or in-person interactions to achieve first-call resolution ( FCR)
• Issue Resolution: Investigate and resolve customer inquiries, concerns, and issues efficiently, ensuring a favorable resolution.
• Product/Service Knowledge: Develop a deep understanding of our products/services to effectively address customer inquiries and provide relevant information.
• Documentation: Maintain thorough and accurate customer interactions and transaction records using our CRM system.
• Customer Education: Educate customers on product features, benefits, and best practices.
• Quality Assurance: Ensure that all customer interactions meet or exceed company standards for professionalism and quality.

Qualifications and Skills

• A minimum of a High School Diploma or bachelor’s degree is preferred.
• Previous customer service experience preferred.
• Must have excellent communication skills, both written and verbal.
• Strong problem-solving and critical-thinking abilities.
• Must be empathetic and patient when dealing with customer inquiries or complaints.
• Adept at overcoming objections
• Proficiency in using Salesforce and other customer support tools.
• Must have solid attention to detail and organizational skills.
• Bilingual- English and Spanish speaking a plus but not required

Travel

• 100% remote

Work Environment

• 100% remote

Compensation

This position offers a range from $20-$25 an hour and a robust benefits package.

How to Apply

CleanChoice Energy is an Equal Opportunity Employer.  Our staff’s diverse, multidisciplinary background drives our success, and we are committed to ensuring that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law. To apply, please submit a resume and cover letter via www.cleanchoicenergy.com/careers.

About CleanChoice Energy

Our mission is to transform the U.S. electricity market by switching homes and businesses to 100% clean, pollution-free energy. We are working toward a world free of catastrophic climate change with pure, clean air and abundant renewable energy by providing renewable energy to everyone everywhere.

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At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.

We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.

This position is for an existing vacancy.

***A quick note: some of our emails may be filtered into your spam/junk folder. Please check there regularly for any communications from us, including interview scheduling, next steps, and updates on your application. If you find one of our emails in spam, please mark it as “Not Spam” to help ensure future messages reach your inbox.***

We’re growing and looking for motivated, customer-focused team members to join our Customer Support team! We believe customer support is about creating meaningful experiences, creative problem-solving, and being the voice of our users. If you’re someone who loves tackling challenges, working closely with a tight knit team, and having opportunities for growth and development, we want to hear from you.

As a bilingual (English + Spanish) Customer Support Specialist, you’ll be the frontline of our customer support efforts, providing assistance and resolving inquiries with professionalism and care. Your role is crucial in ensuring our customers receive prompt and effective support, contributing to their overall satisfaction and loyalty. You will continuously improve on the customer experience, working cross-functionally with our revenue, product, and engineering teams to deliver exceptional solutions. As a key part of our team, you’ll have the opportunity to make a real impact, ensuring our customers have a world class customer support experience.

What You’ll Do:

• Deliver high-quality customer support primarily via live interactions on phone and chat channels in both English and Spanish
• Assist customers and internal teams with inquiries, troubleshoot complex issues, and provide solutions with a focus on providing exceptional service
• Continuously build deep product knowledge by staying current on our quickly evolving product features and enhancements
• Track and update support tickets and activities in our CRM
• Work closely with our Sales, Customer Success, Onboarding, and Product teams to ensure an outstanding customer journey
• Bring innovation and creativity to the role with a balanced focus on both quality and efficiency

What You’ll Bring to the Role:

• 1 - 3 years of bilingual customer support experience
• Excellent communication and creative problem-solving skills
• Experience interacting with a high daily volume of customers by phone, email, and chat
• Experience in a fast-paced startup environment is a big plus
• Experience with Intercom is a plus

Who You Are:

• A bilingual (English and Spanish) Customer Support Specialist
• You communicate with confidence and patience
• You’re innovative and solution-oriented
• You’re passionate about helping others
• You’re naturally curious and proactive about learning
• You’re energized by frequent product launches and enhancements
• You thrive in a fast-paced environment and seek growth opportunities
• You sweat the details

Work hours & Schedule:

We value transparency about work expectations:

• We’re looking to fill roles with start times of approximately 12 PM EST/9 AM PST to 1 PM EST/10 AM PST, with some flexibility based on team needs
• Holiday coverage is required as part of a rotating schedule. Partial weekend coverage may be requested based on team needs
• We provide schedules in advance, and flexibility is key to supporting our customers effectively

As a key part of our team, you’ll help us create a world-class support experience and ensure our customers feel heard, supported, and delighted every time they interact with us.

If this sounds like you, we’d love for you to apply and grow with us!

Our compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact.

🏠 What we offer (US + Canada)

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

🏝️ Vacation/Paid Time Off:

• 1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!
• 1 Friday off per month (we call those our laundry days!)
• Company wide paid shutdown for the week between Christmas and New Years
• Flexible time off
• 80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada
• RRSP/401k match
• Generous Parental Leave policy

🤝 Perks:

• We host an annual company retreat with great team building activities
• Ample learning and development opportunities to continue growing your career
• Home office setup stipend
• Internet and phone allowance
• Remote first culture
• Weekly Friday paydays!

🤖 AI Notice

At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.

Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.

And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️

⚠️ Important Notice

We’ve been made aware of an individual impersonating Roofr using a fraudulent domain: roofrr.com (note the extra “r”). Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.

To ensure your application is legitimate, please apply directly through our official careers page: https://roofr.com/careers.

If you receive any suspicious messages or have questions, reach out to us at talent@roofr.com.

Your safety and security are important to us — thank you for your vigilance!

Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.