Handles inbound support tickets and live chat for a legal tech SaaS platform, troubleshooting issues and ensuring seamless customer experience across global time zones.

Handles inbound support tickets and live chat for legal tech clients, troubleshoots platform issues, and maintains customer satisfaction across global time zones.

Solutions Engineer who implements direct mail platform solutions for customers, manages technical onboarding, and ensures successful deployments alongside account management teams.

Provides multilingual customer support via email, chat, phone, and social media while serving as a brand ambassador for Too Good To Go's food waste reduction mission.

Senior Customer Advocate resolves customer inquiries, troubleshoots technical issues, and guides users through platform features while collaborating with internal teams to improve customer experience.

Provides customer support via email, chat, phone, and social media while building processes to engage users and partners in the food waste reduction movement.

Builds and maintains client relationships while providing guidance and resources to help clients achieve their goals.

Medical administrative virtual assistant manages patient communications, maintains electronic medical records, processes referrals, and coordinates clinic operations for a physiotherapy practice.

Manages a portfolio of mid-market and enterprise customers in EMEA, ensuring they achieve maximum ROI from the Wrike platform through relationship-building, success planning, and cross-functional collaboration.

Provides day-to-day functional support for Oracle Cloud Supply Chain modules, resolving incidents and service requests for enterprise clients across time zones.

Provides day-to-day functional support for Oracle Cloud Supply Chain modules, resolving incidents and handling service requests within SLA timelines for global clients.

IT Service Engineer provides first-line technical support to global employees, troubleshooting hardware, software, and network issues across macOS and Windows environments.

Provides first-line IT support to global employees, troubleshooting hardware/software issues across macOS and Windows platforms and escalating complex problems.

Provides IT support to global employees, troubleshooting hardware and software issues across macOS and Windows platforms, resolving tickets or escalating as needed.

IT Service Engineer provides first-line technical support to global employees, troubleshooting macOS/Windows systems, hardware, software, and network issues across multiple platforms.

Provides customer service support to US-based clinics in English and Spanish as a bilingual representative.

Provides premium-level customer support to Turnitin clients, resolving technical issues and ensuring customer satisfaction for the education technology platform.

Provides customer service support to clients in Mandarin Chinese via multiple communication channels.

Provides bilingual customer support in Dutch and English for a music streaming platform, handling customer inquiries and issues.

Serves as first point of contact for healthcare customers, responding to inquiries, resolving issues, and supporting customer acquisition for health insurance plans.