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Intern provides technical support to employees, assists with device deployment, manages SaaS applications, and maintains IT infrastructure under supervision.
Strategic advisor managing customer health, revenue realization, and cross-functional account leadership for enterprise technical product customers.
Strategic Customer Success Manager leads customer health and revenue realization for enterprise accounts, serving as primary advisor and point of contact across customer and internal teams.
IT Support Lead manages Tier 3 technical issues, mentors junior technicians, oversees IT projects like site migrations, and bridges employee support with systems engineering teams.
IT Support Lead manages technical operations, mentors junior technicians, resolves complex hardware/software issues, and leads infrastructure projects like site migrations and deployments.
Provides customer support to brokers and customers on loan servicing, repayment changes, and product inquiries across phone, email, and messaging channels.
Provide customer support to brokers and customers on loan servicing, repayment changes, and product inquiries across phone, email, and messaging channels.
Provides product support to brokers and customers via phone, email, and messaging, handling loan servicing inquiries, account changes, and escalations for a digital mortgage platform.
Provides customer support to brokers and borrowers across phone, email, and messaging, handling loan servicing inquiries, account changes, and complaint resolution.
Handles customer support calls and casework for restaurant software/hardware, troubleshoots technical issues, and collaborates with team to resolve customer problems.
Handles customer support calls and casework for Toast restaurant platform, troubleshoots technical issues, and escalates problems while maintaining high service quality.
Handles inbound customer support calls and cases for restaurant POS software, troubleshoots technical issues, and coordinates escalations with a focus on customer satisfaction.
Handles member inquiries across phone, email, chat, and web to assess needs and connect them with appropriate care resources and benefits.
EHS consultant conducts on-site audits, delivers safety training, and maintains client relationships to minimize workplace risk and ensure regulatory compliance.
QC operator performs quality assurance testing on audio/video/subtitles and validates Japanese language translations across home entertainment and streaming platforms.
QC operator performs quality assurance checks on audio/video content and Japanese translations across physical media and streaming platforms, identifying and documenting technical and linguistic errors.
Manages incoming support tickets and incident requests by triaging, prioritizing, and routing them to appropriate team members to ensure efficient service delivery.
QC operator performs quality assurance on audio/video content and Japanese translations across home entertainment and streaming platforms, identifying and documenting technical and linguistic errors.
Provides first-level IT technical support to end-users, resolving hardware/software issues, managing tickets, and promoting IT best practices.
Provides 24/7 bilingual customer and technical support to merchants via inbound calls, resolving issues and identifying process improvements.