Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY:

Unlock Your Potential in the Thriving Credit Industry!

Are you ready to take your career to new heights? At The Credit Pros, we believe that unique perspectives drive innovation and success. We’re seeking talented individuals who are passionate, eager to learn, and thrive on fresh challenges. If you’re ready to join a team that works hard and plays hard, look no further – you’re destined to be a future TCP employee.

About Us:

The Credit Pros is a national leader in credit repair, dedicated to helping clients eliminate negative, inaccurate, outdated, and erroneous items from their credit reports. Our mission extends beyond repair – we educate clients on how the credit system works and empower them to proactively improve their financial well-being. As an Inc. 5000 company, we’re at the forefront of industry growth, committed to building an exceptional organization that positively impacts the lives of both our clients and employees. Our dedication to excellence has earned us recognition as one of Inc. Magazine’s top 50 places to work and a prestigious Smart CEO Magazine Corporate Culture Award.

Summary:

As a billingual (Spanish & English) client service representative, you’ll play a pivotal role in driving our client satisfaction and revenue leading into retention and revenue growth objectives. You will be providing phone-based support to customers from the comfort of your home! You will help resolve and escalate product & platform issues and answer account and billing questions. You will be using your communication skills and customer first mindset to empathetically collaborate with TCP’s customers to solve their issues.

What you’ll be doing:

• Handle customer inquiries via phone, email, and chat per SOPs.
• Use TCP’s tools (Microsoft Suite, Salesforce, ZOHO, Hodu) for daily operations.
• Escalate and assign issues to relevant departments as needed.
• Log, review, and follow up on customer requests and resolutions.
• Investigate, research, and provide accurate solutions.
• Maintain and update customer records during interactions.
• Achieve KPIs for client-facing time, call quality, and occupancy.
• Address collections and billing inquiries, including payment plans, account balances, and overdue payments.
• Clarify charges, generate statements, and process billing adjustments.
• Handle service cancellations, applying retention strategies and resolutions.
• Complete cancellations training and apply retention strategies as part of daily responsibilities.

What we are looking for:

• Language: Fully Billingual/Native in Spanish & English communication.

• Start Date: July 27, 2026

• Technological Requirements: Dedicated home workspace needed; equipment details will be sent via email during the interview process.

• Works Schedule: 05 days a week, 40 hours/week, 09 hour shift with 01 hour of unpaid break (09 AM to 09 PM Eastern Time) Monday to Friday & Saturday post training

• Knowledge: United States credit industry including credit cards, line of credit, personal loans

• Customer first orientation and being empathetic to their needs

• Excellent communication skills and solution-oriented mindset

• Hunger to learn and equip self with TCP’s technological suite

What’s in it for you:

• An opportunity to become a part of leading US based credit repair service provider

• Fulltime-Permanent role

• 100% Remote Work + Great Work Environment

• Base Salary: $5.5/hr or $953/month minimum

• Paid Training: 01 Month Paid Training scheduled Monday to Friday (09:00 AM to 06:00 PM Eastern Time)

• Employee development, Management training, coaching & upskilling.

• Flexible Accruing Paid Time Off

• Company Holidays

• Birthday Time Off

• Eligible for health benefits after one (01) year of association

Join Our Team:

At The Credit Pros, we foster an inclusive environment that welcomes applicants from all backgrounds, regardless of race, gender, orientation, gender identity or expression, economic class, color, ability, disability, age, religious beliefs or disbeliefs, or status. We believe that everyone deserves equal opportunities to grow and succeed.

Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY:

Unlock Your Potential in the Thriving Credit Industry!

Are you ready to take your career to new heights? At The Credit Pros, we believe that unique perspectives drive innovation and success. We’re seeking talented individuals who are passionate, eager to learn, and thrive on fresh challenges. If you’re ready to join a team that works hard and plays hard, look no further – you’re destined to be a future TCP employee.

About Us:

The Credit Pros is a national leader in credit repair, dedicated to helping clients eliminate negative, inaccurate, outdated, and erroneous items from their credit reports. Our mission extends beyond repair – we educate clients on how the credit system works and empower them to proactively improve their financial well-being. As an Inc. 5000 company, we’re at the forefront of industry growth, committed to building an exceptional organization that positively impacts the lives of both our clients and employees. Our dedication to excellence has earned us recognition as one of Inc. Magazine’s top 50 places to work and a prestigious Smart CEO Magazine Corporate Culture Award.

Summary:

As a billingual (Spanish & English) client service representative, you’ll play a pivotal role in driving our client satisfaction and revenue leading into retention and revenue growth objectives. You will be providing phone-based support to customers from the comfort of your home! You will help resolve and escalate product & platform issues and answer account and billing questions. You will be using your communication skills and customer first mindset to empathetically collaborate with TCP’s customers to solve their issues.

What you’ll be doing:

• Handle customer inquiries via phone, email, and chat per SOPs.
• Use TCP’s tools (Microsoft Suite, Salesforce, ZOHO, Hodu) for daily operations.
• Escalate and assign issues to relevant departments as needed.
• Log, review, and follow up on customer requests and resolutions.
• Investigate, research, and provide accurate solutions.
• Maintain and update customer records during interactions.
• Achieve KPIs for client-facing time, call quality, and occupancy.
• Address collections and billing inquiries, including payment plans, account balances, and overdue payments.
• Clarify charges, generate statements, and process billing adjustments.
• Handle service cancellations, applying retention strategies and resolutions.
• Complete cancellations training and apply retention strategies as part of daily responsibilities.

What we are looking for:

• Language: Fully Billingual/Native in Spanish & English communication.

• Start Date: July 27, 2026

• Technological Requirements: Dedicated home workspace needed; equipment details will be sent via email during the interview process.

• Works Schedule: 05 days a week, 40 hours/week, 09 hour shift with 01 hour of unpaid break (09 AM to 09 PM Eastern Time) Monday to Friday & Saturday post training

• Knowledge: United States credit industry including credit cards, line of credit, personal loans

• Customer first orientation and being empathetic to their needs

• Excellent communication skills and solution-oriented mindset

• Hunger to learn and equip self with TCP’s technological suite

What’s in it for you:

• An opportunity to become a part of leading US based credit repair service provider

• Fulltime-Permanent role

• 100% Remote Work + Great Work Environment

• Base Salary: $5.5/hr or $953/month minimum

• Paid Training: 01 Month Paid Training scheduled Monday to Friday (09:00 AM to 06:00 PM Eastern Time)

• Employee development, Management training, coaching & upskilling.

• Flexible Accruing Paid Time Off

• Company Holidays

• Birthday Time Off

• Eligible for health benefits after one (01) year of association

Join Our Team:

At The Credit Pros, we foster an inclusive environment that welcomes applicants from all backgrounds, regardless of race, gender, orientation, gender identity or expression, economic class, color, ability, disability, age, religious beliefs or disbeliefs, or status. We believe that everyone deserves equal opportunities to grow and succeed.

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About the Role

At Supporting Cast, we believe in the magic of podcasting.

With a deep expertise in delivering private audio for major public subscriptions like NPR, SiriusXM, and The Rest Is History, Supporting Cast also brings podcasting inside leading companies to create informed, engaged, and delighted teams.

Top companies use podcasting to meet their teams where they are: inside their favorite podcast apps. Major remote and hybrid employers use podcasts to make their leadership’s voices available to employees with a tap of a button. We balance that delightful employee listening experience with the security that our clients demand: We’re SOC 2 Certified and use SSO to let employees ( only employees) hear these important messages.

The Client Success Manager will work with internal communication leaders inside these innovative companies to make sure their podcasts and internal communication programs are the best in the world. This is a new role, and you will be the first person on this team. That will give you a lot of flexibility and opportunity at Supporting Cast to define and expand this function.

You’ll guide new partners through onboarding, help them launch, and support their ongoing content. Along the way, you’ll gain unique insight into the role that private audio can play at top employers around the world. You’ll report to the GM of Internal Podcasting.

What You’ll Do

• Onboard internal podcasters: You’ll guide them through setting up our software, recommended communication strategies, and how to drive podcast adoption.
• Proactively consult with clients: You’ll drive employee audience adoption, share best practices, and inspire creative approaches to their pods and their internal communication.
• Become work besties with our clients: Internal communication is all about building trust, and you’ll become a trusted colleague and adviser to our clients.
• Create and improve support resources: You’ll work on FAQs, guides, and templates to help scale self-serve resources to make our clients’ lives easier.

Must Haves

• 1–3 years in customer success, account management, or employee engagement communications
• Excellent written and verbal communication skills
• Passion for the employee experience and pride in making our partners feel supported
• A problem-solving mindset: resourceful, curious, and relentless on our clients’ behalf
• A passion for the future of work: You want to make work more human and fundamentally better for employees
• Comfort with remote work and common productivity tools (our stack: Google Suite, Slack, and Notion)
• An interest in using A.I. tools to help scale a fast-growing company
• A love for podcasts—you get why this makes so much sense for distributed teams

Nice To Haves

• Experience as customer success at a SaaS tool for HR or internal communications
• Experience doing multi-channel internal comms either in-house or at an agency
• Work experience at hybrid or remote companies with 1,000+ employees
• Experience expanding accounts to other functions of an organization

$70,000 - $80,000 a year

Supporting Cast offers a comprehensive benefits program that gives eligible employees the flexibility to choose the right benefits for themselves and their families. There are three subsidized medical plans and two dental plans, provided by Aetna, which can be paired with flexible spending accounts.

Why Join Supporting Cast?

You’ll help make workplaces more connected, informed, and interesting via the magic of podcasting. Supporting Cast built one of podcasting’s first and most successful subscription management platforms for top public podcasters before expanding to improve employee experiences at some of the most interesting companies in the world.

You’ll be the first hire for this function. This is a great opportunity if you want ownership of your work, a taste of startup life, and the responsibility of setting the bar high for a new team. You’ll also enjoy competitive salary and benefits in a remote-first, mission-driven, and family-friendly team.

About Supporting Cast:

Supporting Cast is a podcast and internal communication platform that helps top companies make work more human by sharing audio content effortlessly via top podcast apps. Our other product, a membership platform for some of the top podcasts in the world, continues to make it easy for subscribers to access premium podcast content and gives publishers the tools to grow and manage their paying audience with flexible integrations, analytics, and payments.

We’re a small, fully remote company with a strong belief in the future of audio. We’re looking for a thoughtful and detail-oriented success manager to help us bring the magic of podcasting into more corporate settings.

Supporting Cast is an affiliate of the Graham Holdings Company (NYSE:GHC). GHC is a diversified holding company whose operations include educational services; home health and hospice care; television broadcasting, online, print, and local TV news; automotive dealerships; manufacturing; hospitality; and consumer internet companies.

Hybrid role - Sofia, Bulgaria

About WorkBoard

WorkBoard is the pioneer in AI-driven strategy execution solutions, empowering enterprises to align, measure, and achieve their most important outcomes. With our platform, organizations can operationalize strategy in real time, foster alignment across teams, and accelerate growth. Our customers include some of the world’s most innovative companies across technology, financial services, healthcare, and more.

We’re backed by top-tier investors and led by a diverse, mission-driven team that’s passionate about redefining how organizations execute strategy at scale. At WorkBoard, you’ll have the opportunity to join a fast-growing, category-defining company where your work directly impacts how leaders shape the future.

The Opportunity

WorkBoardAI’s Customer Success team is expanding in Sofia, and this is a chance to be a part of the customer facing technical engine of that team. You will sit at the intersection of pre-sales and customer deployment — standing up demo environments that win deals, wiring enterprise integrations that accelerate go-live, and owning the provisioning and API work that makes our platform stick in complex enterprise environments. The technical work you do will translate directly into customer outcomes and revenue, and you will have real exposure to senior stakeholders at global enterprises from day one.

The Role

As a Technical Solution Consultant in Sofia, you will span pre- and post-sales, working closely with Account Executives, Customer Success Managers, and Implementation specialists. In pre-sales, you are the technical proof that moves deals forward. In post-sales, you ensure customers go live fast, integrate deeply, and reach adoption milestones ahead of schedule.

You bring an AI-first mindset and familiarity with Strategic Portfolio Management (SPM) and OKR platforms. You know how to translate technical depth into business value — and you are as comfortable presenting to a CTO as you are debugging an API integration at midnight before a go-live.

What We’re Looking For

• You have 3–5+ years in a technical customer-facing role: solutions engineering, implementation engineering, technical account management, or similar.

• You have hands-on experience with REST APIs, webhooks, SSO/SAML, SCIM, and enterprise integration patterns — and you can configure, test, and troubleshoot them yourself.

• You are AI-first: you use AI tools actively in your daily workflow and can advise customers on where AI fits their operating model.

• Familiarity with OKR, SPM, or strategy execution platforms is a strong advantage — you understand how enterprises set and track their most important priorities.

• You are fluent in English and based in Sofia, available to come into the office 2 days a week.

• Experience supporting enterprise SaaS deployments in mid-market and large accounts is a plus.

You’ll Be Skilled and Super Effective At

• Standing up and customizing demo instances quickly — showcasing WorkBoardAI’s full depth to prospects in a way that maps to their specific use case.

• Configuring SSO, SCIM, bulk imports, and permission structures across complex enterprise identity environments.

• Designing and building integrations with systems like Workday, Jira, Salesforce, and BambooHR.

• Writing and maintaining API-based solutions that extend platform capability for demanding customer environments.

• Navigating enterprise IT and security teams with confidence, and translating their requirements into a workable implementation plan.

• Turning patterns you see across customer deployments into repeatable playbooks the whole team can use.

What You’ll Achieve

Within one month, you’ll:

• Become a daily user of WorkBoardAI and develop a deep understanding of the platform’s AI, OKR, and integration capabilities.

• Shadow demo walkthroughs and technical evaluations with the sales team to understand how we win.

• Meet key customers — including accounts like Infobip, Renault Group, and AstraZeneca — and understand their integration and provisioning setups.

• Get to know the customer-facing and product teams across Sofia, the US, and India, and understand how the pre- and post-sales motion fits together.

• Deliver your first demo to a WorkBoardAI teammate with confidence.

Within three months, you’ll:

• Own demo instance creation end-to-end for at least 5 prospective customers, with demos tailored to their personas and use cases.

• Complete your first SSO/SCIM provisioning setups independently on 5+ enterprise accounts.

• Support 5+ integration projects (Workday, Jira, or similar), from requirements to go-live.

• Be the go-to technical resource for the Sofia CS&S pod — AEs and CSMs know to loop you in early.

• Have action plans in place to hit your Key Results for the first half of the year.

Within six months, you’ll:

• Maintain a portfolio of configured demo environments that the sales team relies on for every major deal.

• Own the provisioning and integration runbook for the team — a living document that makes every future deployment faster.

• Independently manage technical relationships with 10+ enterprise customers, with a track record of on-time, high-quality go-lives.

• Be contributing product feedback to the WorkBoardAI product team based on patterns you’ve identified across customer implementations.

• Have established yourself as a trusted technical advisor to at least 5 senior customer stakeholders

The Team

You will be joining a matrixed CS&S team that is focused on igniting and delivering value quickly to our buyers. We operate across Sofia, the US, and India, and we are in growth mode. We are a passionate, no-ego group that falls in love with our customers and is fully dedicated to their success.

Our Values — We Live by the 4 H’s

• Humble experts

• Hungry for the opportunity

• Intellectually honest

• Operating as one happy team

A Few of Our Awesome Benefits

• Competitive salary and performance bonus

• 25 days of PTO and company holidays

• Additional Health insurance w/ Bulstrad Life

• Hybrid working — 2 days/week in the Sofia office

• Bi-weekly All-Hands Meetings

• And much more!

WorkBoardAI is an equal opportunity employer. We celebrate diverse perspectives and are committed to building an inclusive team.

About the Role

At Supporting Cast, we believe in the magic of podcasting.

With a deep expertise in delivering private audio for major public subscriptions like NPR, SiriusXM, and The Rest Is History, Supporting Cast also brings podcasting inside leading companies to create informed, engaged, and delighted teams.

Top companies use podcasting to meet their teams where they are: inside their favorite podcast apps. Major remote and hybrid employers use podcasts to make their leadership’s voices available to employees with a tap of a button. We balance that delightful employee listening experience with the security that our clients demand: We’re SOC 2 Certified and use SSO to let employees ( only employees) hear these important messages.

The Client Success Manager will work with internal communication leaders inside these innovative companies to make sure their podcasts and internal communication programs are the best in the world. This is a new role, and you will be the first person on this team. That will give you a lot of flexibility and opportunity at Supporting Cast to define and expand this function.

You’ll guide new partners through onboarding, help them launch, and support their ongoing content. Along the way, you’ll gain unique insight into the role that private audio can play at top employers around the world. You’ll report to the GM of Internal Podcasting.

What You’ll Do

• Onboard internal podcasters: You’ll guide them through setting up our software, recommended communication strategies, and how to drive podcast adoption.
• Proactively consult with clients: You’ll drive employee audience adoption, share best practices, and inspire creative approaches to their pods and their internal communication.
• Become work besties with our clients: Internal communication is all about building trust, and you’ll become a trusted colleague and adviser to our clients.
• Create and improve support resources: You’ll work on FAQs, guides, and templates to help scale self-serve resources to make our clients’ lives easier.

Must Haves

• 1–3 years in customer success, account management, or employee engagement communications
• Excellent written and verbal communication skills
• Passion for the employee experience and pride in making our partners feel supported
• A problem-solving mindset: resourceful, curious, and relentless on our clients’ behalf
• A passion for the future of work: You want to make work more human and fundamentally better for employees
• Comfort with remote work and common productivity tools (our stack: Google Suite, Slack, and Notion)
• An interest in using A.I. tools to help scale a fast-growing company
• A love for podcasts—you get why this makes so much sense for distributed teams

Nice To Haves

• Experience as customer success at a SaaS tool for HR or internal communications
• Experience doing multi-channel internal comms either in-house or at an agency
• Work experience at hybrid or remote companies with 1,000+ employees
• Experience expanding accounts to other functions of an organization

$70,000 - $80,000 a year

Supporting Cast offers a comprehensive benefits program that gives eligible employees the flexibility to choose the right benefits for themselves and their families. There are three subsidized medical plans and two dental plans, provided by Aetna, which can be paired with flexible spending accounts.

Why Join Supporting Cast?

You’ll help make workplaces more connected, informed, and interesting via the magic of podcasting. Supporting Cast built one of podcasting’s first and most successful subscription management platforms for top public podcasters before expanding to improve employee experiences at some of the most interesting companies in the world.

You’ll be the first hire for this function. This is a great opportunity if you want ownership of your work, a taste of startup life, and the responsibility of setting the bar high for a new team. You’ll also enjoy competitive salary and benefits in a remote-first, mission-driven, and family-friendly team.

About Supporting Cast:

Supporting Cast is a podcast and internal communication platform that helps top companies make work more human by sharing audio content effortlessly via top podcast apps. Our other product, a membership platform for some of the top podcasts in the world, continues to make it easy for subscribers to access premium podcast content and gives publishers the tools to grow and manage their paying audience with flexible integrations, analytics, and payments.

We’re a small, fully remote company with a strong belief in the future of audio. We’re looking for a thoughtful and detail-oriented success manager to help us bring the magic of podcasting into more corporate settings.

Supporting Cast is an affiliate of the Graham Holdings Company (NYSE:GHC). GHC is a diversified holding company whose operations include educational services; home health and hospice care; television broadcasting, online, print, and local TV news; automotive dealerships; manufacturing; hospitality; and consumer internet companies.