Headquarters: Remote
URL: https://www.toptal.com/

About the Role

We're looking for a Technical Program Manager to lead complex SAP master data transformation programs — spanning S/4HANA migrations, master data governance, and cross-domain data architecture. This isn't a role for someone who manages timelines from the sidelines: you'll need real technical depth in SAP MDG and master data design to make credible calls, sequence cutovers, and serve as the authoritative technical voice across delivery, functional, and platform teams. If you can pair program leadership with hands-on SAP architecture fluency, this role gives you ownership over both the "how" and the "when."

What You'll Do

• Own program-level planning and sequencing for SAP master data initiatives, including migration cutover timing, dependency mapping, and freeze procedures

• Serve as the authoritative technical advisor across delivery, functional, and platform teams on master data architecture decisions

• Define and oversee the target-state data model across master data domains (e.g., Customer/Business Partner, Material, Vendor, Finance)

• Lead design conversations on conversion strategy, hierarchy/classification structures, and golden-record/system-of-record rules

• Set technical standards for data model extensions, custom fields, and governance workflows (e.g., SAP MDG, BRF+, change request design)

• Own the mock-load cadence, defect triage process, and reconciliation framework, ensuring data integrity through migration

• Coordinate cross-functional teams to manage risk, resolve blockers, and keep migration programs on schedule and in scope

• Provide architectural review for new integrations and downstream distribution patterns touching master data

• Maintain transparent stakeholder communication, including status reporting, milestone tracking, and translating technical complexity for business audiences

What You Bring

• 10+ years of experience in SAP master data architecture, data architecture, or technical program management within SAP environments

• Experience with at least one full lifecycle S/4HANA implementation or ECC to S/4 conversion, ideally including Business Partner conversion

• Hands-on technical depth in SAP MDG or equivalent master data governance tooling

• Strong understanding of data modeling, hierarchy/classification design, and migration methodology (e.g., SAP Migration Cockpit, LSMW)

• Familiarity with integration patterns such as ALE/IDoc, DRF/SOA, OData/REST APIs

• Proven ability to manage program-level risk, scope, budget, and cross-functional coordination

• Strong written and verbal communication skills, with the ability to translate complex technical concepts for business stakeholders

Nice to Have

• SAP Certified Application Associate — Master Data Governance, S/4HANA Sourcing & Procurement, or Finance

• PMP or other project/program management certification

• TOGAF 9 or 10

• CDMP (Certified Data Management Professional)

• Experience with data quality tools such as SAP Information Steward, Syniti, Stibo, Collibra, or Informatica MDM

Why This Role

• Real technical ownership: Lead architecture decisions, not just status meetings

• High-stakes scope: Own outcomes that determine the integrity of an entire S/4HANA master data landscape

• Cross-functional influence: Serve as the technical anchor across delivery, functional, and platform teams

• Depth and breadth: Combine program leadership with deep, hands-on SAP expertise

 

To apply: https://weworkremotely.com/remote-jobs/toptal-technical-program-manager-sap-master-data-s-4hana-migration-remote

Our Vision

uMed seeks to be a cornerstone of the efforts to reduce the burden of disease for patients by radically reducing the barriers to knowledge creation.

Join us.

Our Culture

We are a group of trusting and inclusive individuals, who encourage, are creative and want to make a difference in the world. We do not take ourselves too seriously and we love to tell a story. We innovate, work hard and take risks but at the forefront is a joint mission to be part of groundbreaking research to ultimately advance and develop science to support those most in need.

What we do

The process of conducting clinical research is incredibly expensive and time consuming, limiting our efforts to find answers to the world’s most important medical challenges. uMed is a clinical research network fit for the 21st century, underpinned by cutting edge technology that connects patients, electronic health data and research groups across the world. Our rapidly growing network covers 90 GP sites in the UK representing over 2,000,000 patients with our first US healthcare system joining us this year bringing a further 5M patients. uMed was founded by an NHS doctor, supported by a world class board and backed by London and US based venture capital.

Life at uMed

No matter what an organisation is trying to achieve, success or failure is inextricably linked to the people within it. For a young company, there is no redundancy, so this relationship is turned up to eleven.

At uMed we punch well above our weight due to the quality of the team we have built, and their dedication to our shared vision. Recognising this dedication, we have a fantastic benefits package and accompanying culture at uMed. This includes

1. 25 days holidays or pro-rata for part time work

2. 8 bank holidays or pro-rata for part time work

3. Fully remote working

4. Quarterly meetings with the whole team at our office in London

6. Job Type: Full time

7. Competitive salary

8. Private pension in accordance with UK legislation

Key Responsibilities:

• Lead the scoping, evaluation, and commercial shaping of sub-studies following internal process, acting as a key partner to the commercial team during proposal and contracting stages.
• Execution and management of sub-studies including sponsor relations, acting as the senior point of contact for escalations, contract renewals and expansions, and identifying opportunities to grow the account.
• Utilize internal project management tools and methodologies to effectively plan, track, and report on programme progress, milestones, and deliverables.
• Own programme-level budget accountability in collaboration with Finance partner, including forecasting, margin awareness, and early identification of commercial risks and opportunities.
• Proactively identify, communicate, and mitigate risks and issues, collaborating closely with internal teams to develop effective strategies. Act as the escalation point for programme-level risks, exercising judgement on when to escalate to leadership and leading cross-functional resolution.
• Build and manage relationships with external clients at a senior level, ensuring their needs and expectations are met, communication is consistent, and their direction is reflected across the project. Lead sponsor-facing governance (steering committees, quarterly business reviews), setting the agenda and narrative.
• Collaborate with technical product and engineering teams to identify technology solutions in service of the Cohort(s) and sub-studies. Shape the technology roadmap conversation by translating project needs into prioritised requirements, and oversee documentation of requirements and end-user testing.
• Ensure strict compliance with data privacy regulations and maintain the security of Protected Health Information (PHI).
• Demonstrate outstanding interpersonal skills to establish and maintain rapport with diverse groups of stakeholders — internal and external.
• Oversee internal reporting of Cohort(s) and sub-study progress, and represent the programme function in cross-functional forums, contributing to strategic planning, capacity planning, and prioritisation decisions.
• Ensure regulatory requirements are met across all geographies.
• Management of the programme core and wider teams to ensure effective and efficient management of all work in relation to the Cohort(s).
• Mentor and support the development of more junior team members, including reviewing their programme plans and deliverables.
• Contribute to the development and continuous improvement of research delivery, and programme management processes, tools, templates, and best practice across the function.
• Deputise for the VP of Operations / programme leadership as required.

Qualifications

• Significant (e.g. 5+ years) proven track record in research delivery,  project and/or programme management, including planning, tracking, and reporting, with ownership of large, multi-region or multi-stakeholder programmes.
• Exceptional client management skills with a demonstrated history of successful stakeholder engagement and relationship building, including navigating difficult conversations, escalations, and commercial discussions with senior sponsor/client contacts.
• Highly organised and detail-oriented, with the ability to manage complex projects spanning multiple business functions.
• Strong experience in risk and issue management, with a talent for collaborating with internal stakeholders to develop effective solutions.
• Proficiency in using project management tools and software to facilitate project execution.
• Quick to establish and maintain rapport with internal and external stakeholders.
• Experience mentoring or line-managing project/programme management staff.
• Track record of improving processes or ways of working, not just operating within them.
• Commercial acumen - experience with budget ownership, forecasting, and understanding programme profitability.
• Experience in healthcare, clinical trials, or research expected at this level.
• Familiarity with pharmaceutical trials and regulations is a bonus.
• Experience working with technical product or engineering teams is a plus.
• Certification in project management (e.g., PMP, PRINCE2, Agile) is a plus.

Location: EU countries (remote) Collaboration: permanent employment contract or B2B, full-time Schedule: flexible within business hours Who We Are Effective People is a leading global provider of SAP SuccessFactors, HR advisory, and workforce management solutions.

About CorityCority helps customers see and prevent risks across their operations in real time.

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as our next Senior Technical Program Manager, Service Delivery Systems on the GCS Strategy & Operations team.

About the job

We are looking for a hands-on technical builder to join the GCS Strategy & Operations organization. This role owns the technical foundation that powers how GCS delivers customer outcomes at scale — the intelligent automation, knowledge systems, and decision logic embedded in the service delivery workflows of our Technical Account Management, Professional Services, and Engagement Management teams. You’ll design and build systems, including AI workflows that operate within the Customer Experience Operations (CXO) governance model and you’ll be accountable to GCS business outcomes: resolution rates, revenue-per-headcount, product adoption and more.

This role sits at the intersection of engineering and program management. You’ll write code every week, but your success is measured in GCS outcomes for customers, not a technology roadmap. You’ll partner daily with GCS Program Managers, Technical Account Management, Professional Services and Twilio Engineering teams to turn director-level business requirements into reliable, auditable systems.

Responsibilities

In this role, you’ll:

• Architect and build the systems that encode how GCS operates — account health observability, intelligent routing, knowledge retrieval, and workflow automation across our TAM, PS, and EM motions; including cost optimization.
• Build AI workflows using the Anthropic Claude API, Claude Agent SDK, and Claude Code, including MCP (Model Context Protocol) servers that connect agents to Slack, Jira, Zendesk, Grafana, Airtable, and internal Twilio systems.
• Partner with CXO to design the decision frameworks that determine when systems act autonomously, when humans stay in the loop and own the guardrails — edge cases caught, prompt injection blocked, unintended behaviors prevented — that keep failure rates low.
• Extend GCS’s observability and analytics foundation with production-quality dashboards and integrations across Grafana (ClickHouse-backed), Salesforce, Tableau, Looker, and Airtable — choosing the right tool for the audience and data source rather than defaulting to one platform.
• Operate within CXO’s vetting-and-graduation governance model, and help mature it: versioning, evaluation frameworks, A/B testing, and systematic performance measurement across scenarios with GCS specific focus.
• Instrument everything you build — retrieval accuracy, action success rates, deflection, and failure patterns — and tie technical performance to GCS outcomes like time to value, resolution rate, cost-per-ticket, and time-to-resolution.
• Translate complex system behavior into plain language for director and executive audiences while producing clear technical documentation for the teams who depend on your systems.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 7+ years of experience building production software or technical systems, in roles such as platform engineering, solutions architecture, or hands-on technical program management.
• Production-quality proficiency in Python and/or TypeScript (Node.js), with fluency in REST API integration fundamentals: authentication (OAuth 2.0, API keys, token refresh), webhooks, pagination, rate limiting, error handling and retries, and JSON transformation.
• Hands-on experience building AI systems with large language models — tool use / function calling, structured outputs, prompt architecture, and evaluation harnesses — including building and deploying MCP servers to connect enterprise systems.
• Deep understanding of how large language models work: how they reason, where they fail, and why. Fluency in RAG architectures, prompt engineering patterns, and agent frameworks.
• Advanced SQL, including analytical queries against columnar stores such as ClickHouse.
• Dashboard and application development experience across Grafana (data sources, panels, variables, dashboard-as-code, alerting), Salesforce (SOQL, report types, Lightning reports and dashboards), Tableau (data modeling, calculated fields, LOD expressions, publishing to Tableau Cloud or Server), Looker (LookML modeling, Explores, derived tables, publishing to dashboards), and Airtable (base/table design, automations, scripting extensions, API integration) — with the judgment to choose the right tool for a given audience and data source.
• Strong engineering practices: Git-based version control, code review, basic CI, and least-privilege patterns when handling customer data.
• Demonstrated ability to translate business requirements into system specifications and explain complex technical behavior to non-technical stakeholders.

Desired:

• Experience embedded in a support or professional services organization, building systems for the teams doing the work.
• Experience with Zendesk or similar service platforms, including APIs, triggers, and routing logic.
• Experience defining metrics and observability for AI systems in production, and running structured A/B tests or evaluations.
• Familiarity with Twilio’s products or the CPaaS/SaaS domain.

Location

This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : 188,240.00 - 235,300.00
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area):199,280.00 - 249,100.00
• Based in the San Francisco Bay area, California: 221,360.00 - 276,700.00
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application deadline information

Applications for this role are intended to be accepted until July 25th but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as our next Senior Technical Program Manager, Service Delivery Systems on the GCS Strategy & Operations team.

About the job

We are looking for a hands-on technical builder to join the GCS Strategy & Operations organization. This role owns the technical foundation that powers how GCS delivers customer outcomes at scale — the intelligent automation, knowledge systems, and decision logic embedded in the service delivery workflows of our Technical Account Management, Professional Services, and Engagement Management teams. You’ll design and build systems, including AI workflows that operate within the Customer Experience Operations (CXO) governance model and you’ll be accountable to GCS business outcomes: resolution rates, revenue-per-headcount, product adoption and more.

This role sits at the intersection of engineering and program management. You’ll write code every week, but your success is measured in GCS outcomes for customers, not a technology roadmap. You’ll partner daily with GCS Program Managers, Technical Account Management, Professional Services and Twilio Engineering teams to turn director-level business requirements into reliable, auditable systems.

Responsibilities

In this role, you’ll:

• Architect and build the systems that encode how GCS operates — account health observability, intelligent routing, knowledge retrieval, and workflow automation across our TAM, PS, and EM motions; including cost optimization.
• Build AI workflows using the Anthropic Claude API, Claude Agent SDK, and Claude Code, including MCP (Model Context Protocol) servers that connect agents to Slack, Jira, Zendesk, Grafana, Airtable, and internal Twilio systems.
• Partner with CXO to design the decision frameworks that determine when systems act autonomously, when humans stay in the loop and own the guardrails — edge cases caught, prompt injection blocked, unintended behaviors prevented — that keep failure rates low.
• Extend GCS’s observability and analytics foundation with production-quality dashboards and integrations across Grafana (ClickHouse-backed), Salesforce, Tableau, Looker, and Airtable — choosing the right tool for the audience and data source rather than defaulting to one platform.
• Operate within CXO’s vetting-and-graduation governance model, and help mature it: versioning, evaluation frameworks, A/B testing, and systematic performance measurement across scenarios with GCS specific focus.
• Instrument everything you build — retrieval accuracy, action success rates, deflection, and failure patterns — and tie technical performance to GCS outcomes like time to value, resolution rate, cost-per-ticket, and time-to-resolution.
• Translate complex system behavior into plain language for director and executive audiences while producing clear technical documentation for the teams who depend on your systems.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 7+ years of experience building production software or technical systems, in roles such as platform engineering, solutions architecture, or hands-on technical program management.
• Production-quality proficiency in Python and/or TypeScript (Node.js), with fluency in REST API integration fundamentals: authentication (OAuth 2.0, API keys, token refresh), webhooks, pagination, rate limiting, error handling and retries, and JSON transformation.
• Hands-on experience building AI systems with large language models — tool use / function calling, structured outputs, prompt architecture, and evaluation harnesses — including building and deploying MCP servers to connect enterprise systems.
• Deep understanding of how large language models work: how they reason, where they fail, and why. Fluency in RAG architectures, prompt engineering patterns, and agent frameworks.
• Advanced SQL, including analytical queries against columnar stores such as ClickHouse.
• Dashboard and application development experience across Grafana (data sources, panels, variables, dashboard-as-code, alerting), Salesforce (SOQL, report types, Lightning reports and dashboards), Tableau (data modeling, calculated fields, LOD expressions, publishing to Tableau Cloud or Server), Looker (LookML modeling, Explores, derived tables, publishing to dashboards), and Airtable (base/table design, automations, scripting extensions, API integration) — with the judgment to choose the right tool for a given audience and data source.
• Strong engineering practices: Git-based version control, code review, basic CI, and least-privilege patterns when handling customer data.
• Demonstrated ability to translate business requirements into system specifications and explain complex technical behavior to non-technical stakeholders.

Desired:

• Experience embedded in a support or professional services organization, building systems for the teams doing the work.
• Experience with Zendesk or similar service platforms, including APIs, triggers, and routing logic.
• Experience defining metrics and observability for AI systems in production, and running structured A/B tests or evaluations.
• Familiarity with Twilio’s products or the CPaaS/SaaS domain.

Location

This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : 188,240.00 - 235,300.00
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area):199,280.00 - 249,100.00
• Based in the San Francisco Bay area, California: 221,360.00 - 276,700.00
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application deadline information

Applications for this role are intended to be accepted until July 25th but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as our next Senior Technical Program Manager, Service Delivery Systems on the GCS Strategy & Operations team.

About the job

We are looking for a hands-on technical builder to join the GCS Strategy & Operations organization. This role owns the technical foundation that powers how GCS delivers customer outcomes at scale — the intelligent automation, knowledge systems, and decision logic embedded in the service delivery workflows of our Technical Account Management, Professional Services, and Engagement Management teams. You’ll design and build systems, including AI workflows that operate within the Customer Experience Operations (CXO) governance model and you’ll be accountable to GCS business outcomes: resolution rates, revenue-per-headcount, product adoption and more.

This role sits at the intersection of engineering and program management. You’ll write code every week, but your success is measured in GCS outcomes for customers, not a technology roadmap. You’ll partner daily with GCS Program Managers, Technical Account Management, Professional Services and Twilio Engineering teams to turn director-level business requirements into reliable, auditable systems.

Responsibilities

In this role, you’ll:

• Architect and build the systems that encode how GCS operates — account health observability, intelligent routing, knowledge retrieval, and workflow automation across our TAM, PS, and EM motions; including cost optimization.
• Build AI workflows using the Anthropic Claude API, Claude Agent SDK, and Claude Code, including MCP (Model Context Protocol) servers that connect agents to Slack, Jira, Zendesk, Grafana, Airtable, and internal Twilio systems.
• Partner with CXO to design the decision frameworks that determine when systems act autonomously, when humans stay in the loop and own the guardrails — edge cases caught, prompt injection blocked, unintended behaviors prevented — that keep failure rates low.
• Extend GCS’s observability and analytics foundation with production-quality dashboards and integrations across Grafana (ClickHouse-backed), Salesforce, Tableau, Looker, and Airtable — choosing the right tool for the audience and data source rather than defaulting to one platform.
• Operate within CXO’s vetting-and-graduation governance model, and help mature it: versioning, evaluation frameworks, A/B testing, and systematic performance measurement across scenarios with GCS specific focus.
• Instrument everything you build — retrieval accuracy, action success rates, deflection, and failure patterns — and tie technical performance to GCS outcomes like time to value, resolution rate, cost-per-ticket, and time-to-resolution.
• Translate complex system behavior into plain language for director and executive audiences while producing clear technical documentation for the teams who depend on your systems.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 7+ years of experience building production software or technical systems, in roles such as platform engineering, solutions architecture, or hands-on technical program management.
• Production-quality proficiency in Python and/or TypeScript (Node.js), with fluency in REST API integration fundamentals: authentication (OAuth 2.0, API keys, token refresh), webhooks, pagination, rate limiting, error handling and retries, and JSON transformation.
• Hands-on experience building AI systems with large language models — tool use / function calling, structured outputs, prompt architecture, and evaluation harnesses — including building and deploying MCP servers to connect enterprise systems.
• Deep understanding of how large language models work: how they reason, where they fail, and why. Fluency in RAG architectures, prompt engineering patterns, and agent frameworks.
• Advanced SQL, including analytical queries against columnar stores such as ClickHouse.
• Dashboard and application development experience across Grafana (data sources, panels, variables, dashboard-as-code, alerting), Salesforce (SOQL, report types, Lightning reports and dashboards), Tableau (data modeling, calculated fields, LOD expressions, publishing to Tableau Cloud or Server), Looker (LookML modeling, Explores, derived tables, publishing to dashboards), and Airtable (base/table design, automations, scripting extensions, API integration) — with the judgment to choose the right tool for a given audience and data source.
• Strong engineering practices: Git-based version control, code review, basic CI, and least-privilege patterns when handling customer data.
• Demonstrated ability to translate business requirements into system specifications and explain complex technical behavior to non-technical stakeholders.

Desired:

• Experience embedded in a support or professional services organization, building systems for the teams doing the work.
• Experience with Zendesk or similar service platforms, including APIs, triggers, and routing logic.
• Experience defining metrics and observability for AI systems in production, and running structured A/B tests or evaluations.
• Familiarity with Twilio’s products or the CPaaS/SaaS domain.

Location

This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : 188,240.00 - 235,300.00
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area):199,280.00 - 249,100.00
• Based in the San Francisco Bay area, California: 221,360.00 - 276,700.00
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application deadline information

Applications for this role are intended to be accepted until July 25th but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk.

Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake.

Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital.

About The Role

Chainguard’s Enablement Team is critical in strategically implementing key business initiatives to ensure that new and existing frontline team members are equipped with the information, skills, and behaviors they need to thrive and succeed in their roles.

The Technical Enablement Manager will be aligned with our technical GTM teams, including Sales Engineering, Solution Architecture, Customer Success Management and Technical Support Engineering. They will partner closely with these leaders to identify skill gaps and opportunities and provide the relevant support to ensure these teams are effectively enabled and demonstrating success in each of their core areas. In addition to supporting these teams, this role will be responsible for continuing to uplevel our sales team members on all things product and industry.

What You’ll Do:

• Build robust relationships with leadership and teams in Sales Engineering and Customer Success, as well as the supporting enterprise ecosystem teams to ensure content, methodologies, and materials align with their priorities and processes.
• Define the strategy/roadmap for Technical Enablement and tactfully manage competing priorities to meet all stakeholder needs.
• Develop demo methodologies and certification programs.
• Partner with Product and Product Marketing teams for technical field readiness around upcoming releases and launches.
• Coach sales teams for continuous education on industry and product
• Institutionalize knowledge and decisions across technical teams and ensure that knowledge is documented and easily searchable in content management solution (i.e., Showpad).
• Provide structured feedback and coaching to technical teams.
• Design optimal learning experiences using adult learning theory principles and robust learning objectives while catering to various learning styles in a virtual environment.
• Build, deliver and continually manage role-based technical onboarding programs.
• Build technical programming into LMS; track for completion and ongoing skill development and content mastery.
• Deliver technical training, along with SMEs, in virtual and in-person environments.

What We’re Looking For:

• 5+ years of hands on technical experience in Linux based environments
• Someone who has held the role (and understands the world) of a sales engineer or customer success manager within the enterprise SaaS space, ideally within cybersecurity or application security
• 2+ years of progressive responsibility in technical enablement experience
• Demonstrated successful execution of technical enablement programming
• Basic knowledge of Container technologies (Kubernetes, Serverless, Docker)
• Proficient knowledge with Cloud technology (AWS, Azure, Google, etc.)
• Awareness of compliance frameworks such as FedRAMP, FIPS, STIG, PCI-DSS

Additional Skills Needed

• Top-notch communicator, presenter, and facilitator
• Excellent project management skills, organization and proactive communication
• Solid attention to detail, and a bias toward technology and action
• Solid analytical skills, ability to pull reporting and visualize data
• Demonstrated ability to lead through ambiguity and actively build solutions for gaps that are slowing or blocking our ability to achieve results
• Expert ability to build relationships, influence, and promote a work environment focused on team development and constant coaching
• Ability to travel

About Us

We live and breathe our company values:

• We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better.
• We have a bias for intentional action — We prioritize, plan, try things, and fail fast.
• We don’t take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey.
• We trust each other and assume good intentions — We’re transparent with decisions to empower team members to make well informed decisions.

A few of the benefits we offer:

• Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
• Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
• 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
• ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
• 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child’s first year.

If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians” with unique backgrounds, perspectives, and experiences.

Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard’s Global Candidate Privacy Notice.

©2026 Chainguard. All Rights Reserved.

Job Description:Accountable for all aspects of assigned clinical trials.

About Us

Abacus Insights is transforming how data works for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence.

We help health plans break down data silos to create a single, trusted data foundation. That foundation powers better decisions—so plans can improve outcomes, reduce waste, and deliver better experiences for members and providers alike. Backed by $100M from top investors, we’re tackling big challenges in an industry that’s ready for change. Our platform enables GenAI use cases by delivering clean, connected, and reliable healthcare data to support automation, prioritization, and decision workflows—and it’s why we are leading the way.

Our innovation begins with people. We are bold, curious, and collaborative—because the best ideas come from working together. We embrace the thoughtful use of AI and automation to drive innovation and efficiency, and we look for individuals who are curious and adaptable—those excited to leverage emerging technologies to enhance how we work—while keeping human insight, connection, and our clients at the center of every decision.

Ready to make an impact? Join us and let’s build the future together.

About the Role

Abacus Insights is at the forefront of transforming how health plans harness their data, and we are looking for a driven project leader to join our Implementation Program Management Office and help us deliver on that mission. You will lead complex, high-visibility IT projects across the US healthcare payer space, working at the intersection of cutting-edge cloud technology and one of the most consequential industries in the country.

You will own end-to-end delivery across a portfolio of client implementations, partnering with technical, clinical, and client-facing teams to solve hard problems and move fast without sacrificing quality. The work is real, the stakes are high, and the impact is visible.

For the right person, this role is also a launching pad — offering a clear path into senior PMO leadership, deep exposure to modern cloud-based data infrastructure, and a front-row seat to the future of healthcare technology at a company that is growing quickly and building something that lasts.

Your day to day

• Manage end-to-end delivery of multiple large-scale projects or multiple smaller projects, ensuring timelines, scope, and quality are consistently achieved
• Coordinate closely with Client Delivery Managers to understand client requirements and translate them into delivery objectives, milestones, dependencies, and sequencing that support an accurate and effective project schedule.
• Apply industry standard project management practices across Schedule Management, Risk Management, Communications Management, and Stakeholder Engagement to improve delivery predictability, transparency, and cross-functional accountability.
• Partner closely with cross-functional technical teams and client teams to understand delivery needs, constraints, and dependencies, then translate those inputs into clear business-facing decisions, status updates, mitigation plans, and executive-level project health reporting.
• Own integrated project schedule management, including work plan development, milestone tracking, dependency management, critical path visibility, variance reporting, and alignment to client requirements.
• Maintain disciplined risk and issue management practices, including RAID log ownership, proactive risk identification, mitigation planning, escalation path management, and follow-through on issue resolution.
• Conduct detailed resource planning and capacity management to support realistic delivery commitments and schedule execution.
• Facilitate regular status meetings to maintain project health visibility, confirm decisions and next steps, and ensure timely escalation of risks, issues, and dependencies.

What you bring to the team

• Delivery Leadership: 10+ years leading technically complex IT projects and programs, with 5+ years in a dedicated Project Manager role and a consistent track record of on-time, high-quality delivery.
• End-to-End Project Governance: Proven ability to drive projects through the full lifecycle — initiation through handover — using standard PMO artifacts including Project Charter, RAID, RACI, schedules, and status reporting.
• Agile & Hybrid Delivery: Comfortable managing in hybrid environments that combine Agile team execution with milestone-based planning, schedule governance, and structured stakeholder reporting.
• Technical Acumen: Experience coordinating across software development, data engineering, system integration, QA, and architecture functions — with enough technical fluency to make informed calls on risks and trade-offs.
• Risk & Dependency Management: Strong instincts for proactively identifying, tracking, and escalating risks, issues, and cross-functional dependencies. No surprises to stakeholders.
• Stakeholder Communication: Excellent written and verbal communication skills across client, leadership, and cross-functional audiences. Comfortable defending a position, driving decisions, and holding team members accountable.
• Tools: Hands-on experience with Smartsheet and Jira to support schedule management, backlog coordination, RAID tracking, and stakeholder reporting.

What we would like to see, but not required

• US Healthcare implementation experience, with direct exposure to healthcare payer environments, enabling faster onboarding and effective client engagement within Abacus’ payer‑focused delivery model
• Experience working for or with a US Medicaid payer.
• Formal project management certification such as PMP® or PRINCE2®, demonstrating strong grounding in structured delivery governance, planning, and control
• Certified Scrum Master (CSM) or equivalent Agile certification, supporting effective collaboration with Product, Engineering, and QA teams in Agile or hybrid delivery models
• Exposure to agentic AI

What you’ll get in return

• Competitive Leave & Benefits
• Comprehensive health coverage
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here

Work arrangements

• Standard hours: 9 hours/day, 5 days/week
• Location: Remote (5 PM -2 AM IST)
• Shift: Your standard working hours will be nine (9) hours per day within the Company’s standard working hours.  Specific working hours may vary based on business needs.

Our Commitment as an Equal Opportunity Employer

As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture—one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there’s anything we can do to support that—big or small—please let us know.

About OnePay

OnePay is the consumer fintech trusted by millions of Americans to make money better.

Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.

We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.

We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.

But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:

• Ready to run

• Hungry and driven by urgency

• Exceptional at what they do, with low ego

• Comfortable operating in motion

The Role

As an Issues & Program Manager on the Product Operations team, you’ll own our Issue Management Program end to end — triaging issues, driving root cause analysis, and leading containment and remediation through to closure. You’ll also serve as a project manager on our most critical product initiatives, partnering across Product, Engineering, Legal, Compliance, and Operations to deliver new features and raise the bar on how we build and launch. This is a high-impact, high-visibility role for someone who thrives at the intersection of cross-functional execution and continuous improvement. You will:

• Build and continuously improve processes — including automation and AI tooling — that increase organizational efficiency, documentation quality, stakeholder alignment, and reduce dependency across the issue remediation lifecycle

• Partner cross-functionally with Legal, Compliance, Operations, Product, Risk, and Engineering teams to drive issues to timely resolution

• Own issue reporting to internal and external stakeholders

• Track and manage issue containment and remediation

• Drive execution of product launches end to end, ensuring cross-functional readiness across Product, Design, Engineering, Marketing, and Operations

• Manage relationships with partners, including banking and strategic partners, serving as a key point of coordination and communication

You Bring

• 10+ years of experience in technology-based project management, product operations, or a related role within fintech or technology

• Experience working on issues management, or regulatory compliance, or risk-adjacent projects — you understand the cadence of controls, audits, or policy-driven timelines and know how to keep product work moving within those constraints

• Strong interest in leveraging AI to improve execution

• Strong data skills— you can pull and interpret reports, build your own dashboards, and answer operational questions without waiting on an analyst

• Proven ability to lead cross-functional initiatives and drive alignment across multidisciplinary teams

• Strong communication and executive presentation skills, with the ability to distill complex topics into clear, actionable insights

• Ability to operate in ambiguity, manage multiple priorities, and independently drive projects forward in a fast-paced environment

• Drive and proactivity — everyone here is a builder and executor

What We Offer

• Competitive base salary, stock options, and health benefits from Day 1

• 401(k) plan with company match

• Remote-friendly (US), flexible time off (FTO), and opportunities for growth

• A high-growth, mission-driven, inclusive culture where your work has real impact

Standard Interview Process

• Initial Interview with Talent Partner

• Technical or Hiring Manager Interview

• Team Interview

• Executive Interview

• Offer!

Equal Employment Opportunity

To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

About Us

Abacus Insights is transforming how data works for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence.

We help health plans break down data silos to create a single, trusted data foundation. That foundation powers better decisions—so plans can improve outcomes, reduce waste, and deliver better experiences for members and providers alike. Backed by $100M from top investors, we’re tackling big challenges in an industry that’s ready for change. Our platform enables GenAI use cases by delivering clean, connected, and reliable healthcare data to support automation, prioritization, and decision workflows—and it’s why we are leading the way.

Our innovation begins with people. We are bold, curious, and collaborative—because the best ideas come from working together. We embrace the thoughtful use of AI and automation to drive innovation and efficiency, and we look for individuals who are curious and adaptable—those excited to leverage emerging technologies to enhance how we work—while keeping human insight, connection, and our clients at the center of every decision.

Ready to make an impact? Join us and let’s build the future together.

About the Role

Abacus Insights is at the forefront of transforming how health plans harness their data, and we are looking for a driven project leader to join our Implementation Program Management Office and help us deliver on that mission. You will lead complex, high-visibility IT projects across the US healthcare payer space, working at the intersection of cutting-edge cloud technology and one of the most consequential industries in the country.

You will own end-to-end delivery across a portfolio of client implementations, partnering with technical, clinical, and client-facing teams to solve hard problems and move fast without sacrificing quality. The work is real, the stakes are high, and the impact is visible.

For the right person, this role is also a launching pad — offering a clear path into senior PMO leadership, deep exposure to modern cloud-based data infrastructure, and a front-row seat to the future of healthcare technology at a company that is growing quickly and building something that lasts.

Your day to day

• Manage end-to-end delivery of multiple large-scale projects or multiple smaller projects, ensuring timelines, scope, and quality are consistently achieved
• Coordinate closely with Client Delivery Managers to understand client requirements and translate them into delivery objectives, milestones, dependencies, and sequencing that support an accurate and effective project schedule.
• Apply industry standard project management practices across Schedule Management, Risk Management, Communications Management, and Stakeholder Engagement to improve delivery predictability, transparency, and cross-functional accountability.
• Partner closely with cross-functional technical teams and client teams to understand delivery needs, constraints, and dependencies, then translate those inputs into clear business-facing decisions, status updates, mitigation plans, and executive-level project health reporting.
• Own integrated project schedule management, including work plan development, milestone tracking, dependency management, critical path visibility, variance reporting, and alignment to client requirements.
• Maintain disciplined risk and issue management practices, including RAID log ownership, proactive risk identification, mitigation planning, escalation path management, and follow-through on issue resolution.
• Conduct detailed resource planning and capacity management to support realistic delivery commitments and schedule execution.
• Facilitate regular status meetings to maintain project health visibility, confirm decisions and next steps, and ensure timely escalation of risks, issues, and dependencies.

What you bring to the team

• Delivery Leadership: 10+ years leading technically complex IT projects and programs, with 5+ years in a dedicated Project Manager role and a consistent track record of on-time, high-quality delivery.
• End-to-End Project Governance: Proven ability to drive projects through the full lifecycle — initiation through handover — using standard PMO artifacts including Project Charter, RAID, RACI, schedules, and status reporting.
• Agile & Hybrid Delivery: Comfortable managing in hybrid environments that combine Agile team execution with milestone-based planning, schedule governance, and structured stakeholder reporting.
• Technical Acumen: Experience coordinating across software development, data engineering, system integration, QA, and architecture functions — with enough technical fluency to make informed calls on risks and trade-offs.
• Risk & Dependency Management: Strong instincts for proactively identifying, tracking, and escalating risks, issues, and cross-functional dependencies. No surprises to stakeholders.
• Stakeholder Communication: Excellent written and verbal communication skills across client, leadership, and cross-functional audiences. Comfortable defending a position, driving decisions, and holding team members accountable.
• Tools: Hands-on experience with Smartsheet and Jira to support schedule management, backlog coordination, RAID tracking, and stakeholder reporting.

What we would like to see, but not required

• US Healthcare implementation experience, with direct exposure to healthcare payer environments, enabling faster onboarding and effective client engagement within Abacus’ payer‑focused delivery model
• Experience working for or with a US Medicaid payer.
• Formal project management certification such as PMP® or PRINCE2®, demonstrating strong grounding in structured delivery governance, planning, and control
• Certified Scrum Master (CSM) or equivalent Agile certification, supporting effective collaboration with Product, Engineering, and QA teams in Agile or hybrid delivery models
• Exposure to agentic AI

What you’ll get in return

• Competitive Leave & Benefits
• Comprehensive health coverage
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here

Work arrangements

• Standard hours: 9 hours/day, 5 days/week
• Location: Remote (5 PM -2 AM IST)
• Shift: Your standard working hours will be nine (9) hours per day within the Company’s standard working hours.  Specific working hours may vary based on business needs.

Our Commitment as an Equal Opportunity Employer

As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture—one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there’s anything we can do to support that—big or small—please let us know.

About OnePay

OnePay is the consumer fintech trusted by millions of Americans to make money better.

Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.

We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.

We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.

But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:

• Ready to run

• Hungry and driven by urgency

• Exceptional at what they do, with low ego

• Comfortable operating in motion

The Role

As an Issues & Program Manager on the Product Operations team, you’ll own our Issue Management Program end to end — triaging issues, driving root cause analysis, and leading containment and remediation through to closure. You’ll also serve as a project manager on our most critical product initiatives, partnering across Product, Engineering, Legal, Compliance, and Operations to deliver new features and raise the bar on how we build and launch. This is a high-impact, high-visibility role for someone who thrives at the intersection of cross-functional execution and continuous improvement. You will:

• Build and continuously improve processes — including automation and AI tooling — that increase organizational efficiency, documentation quality, stakeholder alignment, and reduce dependency across the issue remediation lifecycle

• Partner cross-functionally with Legal, Compliance, Operations, Product, Risk, and Engineering teams to drive issues to timely resolution

• Own issue reporting to internal and external stakeholders

• Track and manage issue containment and remediation

• Drive execution of product launches end to end, ensuring cross-functional readiness across Product, Design, Engineering, Marketing, and Operations

• Manage relationships with partners, including banking and strategic partners, serving as a key point of coordination and communication

You Bring

• 10+ years of experience in technology-based project management, product operations, or a related role within fintech or technology

• Experience working on issues management, or regulatory compliance, or risk-adjacent projects — you understand the cadence of controls, audits, or policy-driven timelines and know how to keep product work moving within those constraints

• Strong interest in leveraging AI to improve execution

• Strong data skills— you can pull and interpret reports, build your own dashboards, and answer operational questions without waiting on an analyst

• Proven ability to lead cross-functional initiatives and drive alignment across multidisciplinary teams

• Strong communication and executive presentation skills, with the ability to distill complex topics into clear, actionable insights

• Ability to operate in ambiguity, manage multiple priorities, and independently drive projects forward in a fast-paced environment

• Drive and proactivity — everyone here is a builder and executor

What We Offer

• Competitive base salary, stock options, and health benefits from Day 1

• 401(k) plan with company match

• Remote-friendly (US), flexible time off (FTO), and opportunities for growth

• A high-growth, mission-driven, inclusive culture where your work has real impact

Standard Interview Process

• Initial Interview with Talent Partner

• Technical or Hiring Manager Interview

• Team Interview

• Executive Interview

• Offer!

Equal Employment Opportunity

To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Headquarters: SC - Greenville
URL: http://faithtechinc.com

You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And ─ as “one of the Healthiest 100 Workplaces in America” ─ is focused on the mind/body/soul of team members through our Culture of Care.

The purpose of this position is to plan and execute the Project Controls requirements for a project. This role is responsible for providing technical and administrative direction, coordination, evaluation, training, and coaching to a team of Project Controls specialists. This position serves as Control Team Leader/Project Controls Manager on medium and large-sized projects or as a Subject Manager Expert (SME) for the entire Project Controls Team. Acting as a key resource on a project team, the role will require collaboration at all levels.

MINIMUM REQUIREMENTS

Education: Bachelor’s Degree

Experience: 10 years of electrical contracting experience or MEP coordination

Travel: 25-50%

Work Schedule: Typical work hours are between 7:00 a.m. and 5:00 p.m. Monday – Friday;

However, work may be performed at any time on any day of the week to meet business needs.

  

KEY RESPONSIBILITIES

• Develop and implement a project controls plan as part of the Project Execution Plan (PEP) for the project execution.
• Plan and organize the setup of project baseline in project controls system, and implement a plan to track against the baseline on a regular basis.
• Develop cost, schedule, and commercial baseline.
• Responsible for providing technical and administrative direction, coordination, evaluation, training and coaching to a team of Project Controls specialists.
• Analyze variances in cost and schedule performance against the plan, and communicate the reasons for the issuance of variance and proposed mitigation plans to Project Management
• Supervise the implementation of Work Breakdown and Project Coding Structures for control and integrity of work to be performed as defined by the contract
• Performs other related duties as required and assigned.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

#LI-REMOTE

How Does FTI Give YOU the Chance to Thrive?

If you’re energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future.

Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI. You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success.

FTI is a “merit to the core” organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.

 

Benefits are the Game-Changer

We provide industry-leading benefits as an investment in the lives of team members and their families. You’re invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you’re ready to learn more about your career with FTI, apply today!

Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.

To apply: https://weworkremotely.com/remote-jobs/faith-technologies-project-controls-manager

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as Twilio’s next Senior Program Manager, Disaster Recovery.

About the job

This position is needed to lead the disaster recovery (DR) program. This leader is responsible for communicating, developing, implementing, maintaining and managing the governance of the enterprise disaster recovery management (DRM) program. The objective of this program is to support product and IT systems’ resilience and timely recovery, regardless of cause.

Responsibilities

In this role, you’ll:

• Lead the annual plan development, review, and executive sign-off lifecycle for critical product and non-product systems
• Actively integrate disaster recovery vulnerabilities, Service Readiness Framework (SRF) findings, and exercise gaps into existing risk frameworks to quantify, score, and systematically drive down operational risk across the company.
• Author clear program updates, annual compliance metrics, and formal responses to internal and external audit findings.
• Partner across the organization to support the execution of unified Gamedays and quarterly technical tests to ensure critical applications fail over predictably.
• Benchmark and audit actual technical execution against strict Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).
• Convert static, document-heavy continuity playbooks into clean, runnable-style procedures to optimize recovery coordination.
• Review and audit the independent business continuity and disaster recovery plans of high-exposure third-party SaaS vendors to proactively isolate and eliminate downstream single points of failure (SPOFs).
• Verify fallback processing environments, ensuring that automated remediation workflows are fully provisioned and mapped before disruptions occur.
• Serve as the technical disaster recovery authority during active live disruptions, seamlessly synchronizing recovery activities with existing tactical response teams.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Certification: Active Certified Business Continuity Professional (CBCP) designation required.
• Technical Domain Depth: Practical familiarity with cloud infrastructure platforms (AWS console operations), containerization ecosystems, database synchronization architectures, and centralized configuration directories.
• Crisis Competency: Proven experience leading technical response or recovery workflows during high-severity live outages alongside incident management teams.
• Communication: Exceptional verbal and written communications skills; ability to distill highly dense technical single points of failure (SPOFs) into clear, actionable financial and engineering risk metrics for senior security leadership.

Desired:

• Experience: 7+ years of dedicated technical Disaster Recovery program management experience in a highly scalable, cloud-native enterprise environment.

Location

This role will be remote,but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960 - $146,200
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700.
• Based in the San Francisco Bay area, California: $137,520 - $171,900.
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until August 20th, 2026 , but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Join Pigment: The AI Platform Redefining Business Planning

Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.

Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.

With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we’ve raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.

At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you’re driven by innovation and ready to make an impact at scale, we’d love to hear from you.

What you’ll do

• Work with customers daily to transform their existing solutions, spreadsheets, and business problems into sophisticated multi-dimensional models by
• Understanding business requirements & document them
• Designing & building the corresponding Pigment applications
• Training/Co-building with the customer o they are self-sufficient in the solution
• Participating and/or leading UAT and deployment
• Integrating source software and migration solutions (connectors & APIs)
• Be the link between the customer stakeholders and the product team, to make sure we develop the best planning platform
• Lead cross-functional projects to develop and improve the best in breed methodology & processes

Who you are

• Exceptionally skilled in building complex systems and explaining them to all stakeholders so they are simple to use & maintain
• At ease with a high volume of unstructured data which you’ll need to structure & validate
• A great learner, especially of new domains: we work for very diverse customer use cases & businesses
• Excelling at building trusted relationships with a deep sense of empathy and dedication
• Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment
• Ability to adapt to a rapidly changing product and respond strategically to customer needs
• Experience meeting multiple objectives in an entrepreneurial environment with little supervision
• Fluent English and French or additional European languages is an advantage
• MBA or other relevant advanced degree preferred

What we offer

• Competitive package
• Stock options to ensure you have a stake in Pigment’s growth
• The best health insurance with Alan Blue entirely free for you and your family
• Weekly Lunch and Lunch vouchers (Swile card) to cover your lunch breaks with total flexibility
• Subscription to Egym Wellpass (ex-Gymlib) for full access to gyms, studios, and wellness spaces across France
• Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London
• High-end equipment (based on stock/availability) to do your work in the best conditions
• Remote-friendly environment

How we work

• Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet
• Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community
• Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission
• Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment
• Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organizations

We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially.

Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace.  All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability,  sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice .

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as Twilio’s next Senior Program Manager, Disaster Recovery.

About the job

This position is needed to lead the disaster recovery (DR) program. This leader is responsible for communicating, developing, implementing, maintaining and managing the governance of the enterprise disaster recovery management (DRM) program. The objective of this program is to support product and IT systems’ resilience and timely recovery, regardless of cause.

Responsibilities

In this role, you’ll:

• Lead the annual plan development, review, and executive sign-off lifecycle for critical product and non-product systems
• Actively integrate disaster recovery vulnerabilities, Service Readiness Framework (SRF) findings, and exercise gaps into existing risk frameworks to quantify, score, and systematically drive down operational risk across the company.
• Author clear program updates, annual compliance metrics, and formal responses to internal and external audit findings.
• Partner across the organization to support the execution of unified Gamedays and quarterly technical tests to ensure critical applications fail over predictably.
• Benchmark and audit actual technical execution against strict Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).
• Convert static, document-heavy continuity playbooks into clean, runnable-style procedures to optimize recovery coordination.
• Review and audit the independent business continuity and disaster recovery plans of high-exposure third-party SaaS vendors to proactively isolate and eliminate downstream single points of failure (SPOFs).
• Verify fallback processing environments, ensuring that automated remediation workflows are fully provisioned and mapped before disruptions occur.
• Serve as the technical disaster recovery authority during active live disruptions, seamlessly synchronizing recovery activities with existing tactical response teams.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Certification: Active Certified Business Continuity Professional (CBCP) designation required.
• Technical Domain Depth: Practical familiarity with cloud infrastructure platforms (AWS console operations), containerization ecosystems, database synchronization architectures, and centralized configuration directories.
• Crisis Competency: Proven experience leading technical response or recovery workflows during high-severity live outages alongside incident management teams.
• Communication: Exceptional verbal and written communications skills; ability to distill highly dense technical single points of failure (SPOFs) into clear, actionable financial and engineering risk metrics for senior security leadership.

Desired:

• Experience: 7+ years of dedicated technical Disaster Recovery program management experience in a highly scalable, cloud-native enterprise environment.

Location

This role will be remote,but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960 - $146,200
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700.
• Based in the San Francisco Bay area, California: $137,520 - $171,900.
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Applications for this role are intended to be accepted until August 20th, 2026 , but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Join Pigment: The AI Platform Redefining Business Planning

Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.

Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.

With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we’ve raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.

At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you’re driven by innovation and ready to make an impact at scale, we’d love to hear from you.

What you’ll do

• Work with customers daily to transform their existing solutions, spreadsheets, and business problems into sophisticated multi-dimensional models by
• Understanding business requirements & document them
• Designing & building the corresponding Pigment applications
• Training/Co-building with the customer o they are self-sufficient in the solution
• Participating and/or leading UAT and deployment
• Integrating source software and migration solutions (connectors & APIs)
• Be the link between the customer stakeholders and the product team, to make sure we develop the best planning platform
• Lead cross-functional projects to develop and improve the best in breed methodology & processes

Who you are

• Exceptionally skilled in building complex systems and explaining them to all stakeholders so they are simple to use & maintain
• At ease with a high volume of unstructured data which you’ll need to structure & validate
• A great learner, especially of new domains: we work for very diverse customer use cases & businesses
• Excelling at building trusted relationships with a deep sense of empathy and dedication
• Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment
• Ability to adapt to a rapidly changing product and respond strategically to customer needs
• Experience meeting multiple objectives in an entrepreneurial environment with little supervision
• Fluent English and French or additional European languages is an advantage
• MBA or other relevant advanced degree preferred

What we offer

• Competitive package
• Stock options to ensure you have a stake in Pigment’s growth
• The best health insurance with Alan Blue entirely free for you and your family
• Weekly Lunch and Lunch vouchers (Swile card) to cover your lunch breaks with total flexibility
• Subscription to Egym Wellpass (ex-Gymlib) for full access to gyms, studios, and wellness spaces across France
• Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London
• High-end equipment (based on stock/availability) to do your work in the best conditions
• Remote-friendly environment

How we work

• Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet
• Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community
• Go for it: We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission
• Be real, be humble: We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment
• Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our Customers heroes in their organizations

We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially.

Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace.  All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability,  sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice .

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Risk PMO team protects Stripe’s revenue and drives cross-functional strategy for company-level and org-level priorities. As Stripe operates across an increasingly complex and fast-moving global regulatory environment, one of our most important functions is ensuring that our largest, most strategic users can grow with us—compliantly, confidently, and at speed.

We sit at the intersection of Legal, Compliance, Engineering, Product, Data Science, and GTM—serving as the bridge between teams coordinating massive programs with global, wide-reaching impact. We build durable systems that enable strong collaboration across functions and seamless experiences for our users.

If you’re energized by high-stakes, ambiguous problems and thrive on building programs from scratch in environments where the rules are still being written—we want to hear from you.

What you’ll do

You will define, own, and execute program strategies for large-scale regulatory initiatives, operating with significant autonomy across a portfolio of global projects.

This is a highly visible, senior individual contributor (IC) role. While you will influence senior leadership and set strategic direction, you are also the primary driver of execution. You will need to zoom out to design the long-term vision, and zoom in to manage the details—building templates, tracking deliverables, writing documentation, and directly unblocking cross-functional teams.

Responsibilities

• Own and execute high-stakes global programs end-to-end, from initial strategy and scoping to project planning, day-to-day tracking, and change management
• Drive step-change improvements in our operational processes, rolling up your sleeves to build systems and workflows that directly improve business outcomes and top-line metrics
• Bridge compliance and commercial strategy by partnering with GTM and account leadership to turn complex regulatory requirements into a competitive advantage that builds deep user trust
• Build and run operating models across diverse cross-functional teams (including Product, Engineering, Legal, Risk, and Compliance), keeping highly distributed workstreams aligned and accountable
• Serve as a trusted advisor by preparing strategic reviews for senior stakeholders and managing critical escalations
• Translate user friction into program evolution by establishing structured, data-driven approaches to gather user feedback and turning those insights into actionable product and operational improvements
• Diagnose and resolve systemic operational gaps before they impact our users, building self-healing processes and scalable internal infrastructure
• Champion Stripe’s Operating Principles by fostering a high-performance culture that values rigorous thinking, rapid execution, and putting users first

Who you are

You are a highly strategic operator, a masterful communicator, and a systems thinker with operational grit. You thrive in the gray area, possessing the ability to translate ambiguous global challenges into elegant, structured, and highly actionable operational frameworks.

You are a natural leader who leads by influence and by example. You have a deep empathy for the user, an unyielding bias toward action, and you take pride in the craft of execution. No problem is too complex for you to deconstruct, and no detail is too small if it impacts the user experience.

Minimum requirements

• 10+ years of experience in Program Management, Strategy & Operations, Management Consulting, or Go-to-Market (GTM) Strategy in a fast-paced, high-growth environment
• Hands-on execution track record: Proven ability to work independently as an individual contributor, managing complex, multi-stakeholder project plans and deliverables from inception to completion
• Exceptional communication & storytelling: Excellent written and verbal communication skills; a proven ability to distill highly complex, technical, or regulatory topics into clear, succinct, and persuasive narratives to external and senior audiences
• Systems and infrastructure builder: Deep experience designing, launching, and scaling complex cross-functional operating models, feedback loops, and PMO frameworks
• Growth mindset: A high willingness to learn, adapt quickly to changing environments, and actively seek and act on feedback to continuously improve

Preferred qualifications

• 3+ years of experience in high-growth technology or fintech environments
• Deep cross-functional partnership: Prior experience working alongside Engineering, Product, Legal, Compliance, and GTM/Sales
• Data fluency: Experience leveraging data visualization tools and analytical frameworks to back up strategic decisions and measure program success

The Role

At Candid Health, we’re searching for a Platform Technical Program Manager (TPM) to work directly with engineering and product leadership to design, implement, and scale the operational frameworks that keep our teams moving fast. As a key strategic investment for our platform, you will tackle highly visible initiatives, turning complex, multi-team dependencies into clear, predictable execution roadmaps. Your mission is to maximize engineering velocity and stability, ensuring our infrastructure effortlessly scales alongside our business.

This is an opportunity to get in at the ground floor of designing a world-class operational engine alongside top-tier talent in a highly collaborative, data-informed environment.

What You’ll Do

• Drive Cross-Functional Alignment: Partner closely with Platform Engineering, Product Management, and Delivery leaders to translate long-term product strategy and technical architecture into actionable, shared roadmaps.

• Orchestrate Complex Technical Launches: Lead the end-to-end planning and risk management for critical platform initiatives—such as major cloud migrations, framework upgrades, or API changes—ensuring seamless rollouts with zero operational disruption.

• Bridge Internal Systems & External Interfaces: Bring order to chaos by aligning internal metric tracking (OKRs, KPIs) with external platform touchpoints, smoothly coordinating how we roll out infrastructure changes to both internal teams and external customer IT partners.

• Standardize Delivery Frameworks: Establish lightweight, highly effective operational processes across the department. Optimize project management tools (e.g., Jira, Linear), eliminate structural bottlenecks, and create clear visibility into project health for stakeholders.

Who You Are

• An Experienced Program Leader: You bring 5+ years of experience managing complex, cross-functional technical programs within a fast-growing B2B SaaS or platform ecosystem.

• A Chaos Coordinator: You have a proven track record of managing multi-team technical rollouts—such as system-wide migrations, access management updates, or core developer tool implementations—from concept to completion.

• Operational Architect: You possess well-developed philosophies on what great execution looks like, knowing how to balance process with speed, and how to measure organizational velocity effectively.

• Data-Informed Problem Solver: You are highly data-literate and love using numbers to tell a story. You are comfortable writing SQL or leveraging modern AI productivity tools to track metrics, diagnose roadblocks, and automate status tracking.

• An Exceptional Translator: You are a clear, empathetic communicator who can effortlessly bridge the gap between deeply technical infrastructure concepts and business-facing teams, executives, or client IT departments.

Pay Transparency

The estimated starting annual salary range for this position is $165,000 to $209,000 USD; commensurate with experience. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Candid Health’s funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Candid Health has minimal hierarchy and titles, but has broad ranges of experience represented within roles.

Please note: we are looking for employees to join our in-person culture at one of our offices (Denver, New York, or San Francisco). Our weekly schedule is 4 days in-office and 1 day working remotely.