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Operations Wrike: Director, Global GTM Strategy & Operations

Director leads global GTM Operations team across Sales, Customer Success, and Marketing, owning revenue planning, quota setting, territory management, and cross-functional alignment.

Lead Remote Posted about 2 hours ago We Work Remotely — Programming
What this role involves

Headquarters: US - Remote

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.   Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.   Our vision:  A world where everyone is free to focus on their most purposeful work, together.   

About the Role:

You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. Collaborative work management is a $14B category growing at 15% a year, and the enterprise competitive set is consolidating fast. Wrike is hiring a Director of Go-To-Market Operations to lead our global GTM Operations team across Sales, Customer Success, and Marketing.

You will own Wrike’s revenue planning and operational architecture end-to-end driving annual planning, quota setting, territory management, and cross-functional alignment across our global revenue engine.

Reporting directly to GTM leadership, you will serve as a strategic co-pilot to executive leaders while leading a hands-on global team of 6–15 operations partners and analysts.

This is an action-oriented leadership role for an operational "athlete'' - someone equally comfortable steering C-level strategic decisions, designing enterprise sales workflows, coaching an international team across time zones, and diving deep into the details of compensation plans or GTM forecasting.

Your Impact:

  • Global Team Leadership: Build, scale, and mentor a global GTM Operations team (15 team members, including embedded business partners and visualization analysts across diverse time zones), fostering a high-performance, team-first culture.
  • Annual Planning & Execution: Lead annual planning, quota allocation, capacity modeling, and territory design across Sales, CS, and Marketing teams.
  • Retention & Growth PMO: Partner with executive leadership to program manage company-wide objectives focused on gross/net retention, bookings, and customer lifecycle optimization.
  • Executive Facilitation: Lead recurring operational cadences with executive stakeholders (Sales, CS, Marketing, Finance, Legal) to eliminate friction and accelerate deal velocity.
  • Commercial Support & Governance: Oversee non-customer-facing commercial execution, coordinating with Legal, Finance, and Deal Desk to streamline order processing and contracting workflows.

Your Qualifications:

  • 8+ years of progressive experience in Business Operations, Revenue Operations, or GTM Operations within B2B SaaS.
  • Proven People Leadership: Direct experience managing and developing global operational teams (6+ direct/indirect reports) across international time zones.
  • Core GTM Mechanics: Expertise in SaaS unit economics, quota setting, territory planning, retention/bookings metrics, and annual planning processes.
  • Execution Track Record: High proficiency operating as an executive-level partner to Sales, Marketing, and CS leadership without needing a massive administrative layer.
  • Location Preference: East Coast U.S. preferred (ability to align with global time zones and executive leadership).

Standout Qualities:

  • Core Traits: High curiosity (constantly seeking better ways to execute), unyielding commitment to follow-through, and rigorous attention to detail.
  • Sales Methodology: Familiarity with enterprise value selling frameworks (e.g., Force Management's Command of the Message, MEDDPICC, or Challenger).
  • Target Background: Experience operating in high-growth, execution-oriented B2B SaaS environments

Team Dynamics: You will partner closely with executive leadership and lead a global team of GTM business partners and data visualization specialists. Your team acts as the central nerve center connecting field execution with executive strategy.

Our Work Style: We run Wrike on Wrike. You will use our collaborative work management platform daily to run annual planning, manage operational portfolios, and track team execution. We value intellectual curiosity, data-backed decision-making, and swift cross-functional execution.

Benefits & Perks:

  • Flexible Time Off (FTO)
  • Company 401(k) Match
  • Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
  • 2 Volunteer Days
  • Health (medical, dental & vision) Insurance (EEs + Dependents)
  • Disability (STD, LTD) & Life Insurance Plans (2x Salary, Capped)
  • Working from Home Allowance ($40 / Monthly)
  • $500 Working from Home home office set-up Stipend

Your recruitment buddy will be Aziza Talhi, Senior Recruiter.

 #LI-AT1

The range below reflects the total on-target earnings (including base salary and performance-based bonus potential) for this full-time position and applies to all U.S. locations, excluding benefits and other incentives. The final offer within this range will consider factors such as the role, seniority level, geographic location, and employment contract type. An individual’s work location, unique skills, experience, and relevant educational background will also influence the final offer. For tailored compensation details based on your preferred location, please discuss with your recruiter during the hiring process.

Total compensation pay range$180,000—$205,000 USD

Who Is Wrike and Our Culture

We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.   Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.   While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.

Our persona 

  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.   Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!   Approachable: We're friendly, easy to get along with, considerate, and helpful. 

Our culture and Values 

Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.

Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.

Creative

We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 

Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.

  Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike. 

To apply: https://weworkremotely.com/remote-jobs/wrike-director-global-gtm-strategy-operations

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Operations Storyblok: Salesforce Lead - USA

Owns Salesforce platform architecture, CRM governance, integrations, and GTM workflows across sales and marketing operations.

Senior Remote Posted about 9 hours ago We Work Remotely — Programming
What this role involves

Headquarters: Remote

Storyblok is a headless CMS that enables marketers and developers to create with joy and publish with confidence. It empowers you to deliver structured and consistent content everywhere: websites, apps, AI search, and beyond.

Legendary brands like Virgin Media O2, Oatly, and TomTom use Storyblok to make a bigger, faster market impact.

 

WHAT IS IN IT FOR YOU

You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits:

  • Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…)
  • Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
  • Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
  • Personal development fund for courses, books, conferences, and material
  • The annual international team-building trip, quarterly and monthly online get-togethers
  • As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules
  • An international team that loves to have fun at work and works hard together to accomplish shared goals

JOB SUMMARY

Storyblok is hiring a Salesforce Lead to own Salesforce architecture, execution, governance, data quality, integrations, and release discipline across our GTM workflows. This techno-functional owner moves from business process to system design, build coordination, release control, data quality, reporting impact, and user adoption, owning Sales Cloud and core CRM objects, Pardot / Account Engagement, DealHub CPQ integration, lead-to-cash and quote-to-cash workflows, routing, campaign and lifecycle data, permissions, integrations, and documentation. The role also leads future platform evaluation for Salesforce Data 360, Salesforce Marketing Cloud Advanced, Adobe Marketing Cloud, Oracle Responsys, and related CDP needs, and, if a platform is selected, leads implementation planning and execution with RevOps, Marketing Operations, Data, Finance, Legal, vendors, and external partners.

 ESSENTIAL JOB FUNCTIONS

  1. Salesforce architecture and GTM systems governance
  • Own Salesforce platform architecture across GTM workflows, objects, fields, permissions, automations, integrations, and release control.
  • Translate RevOps, Marketing Operations, Sales, Customer Success, Finance, and Data requirements into clean system design and controlled execution.
  • Maintain governance for new fields, objects, flows, validation rules, permission sets, integrations, reporting dependencies, and documentation.
  1. Sales Cloud and core CRM ownership
  • Own system design for leads, contacts, accounts, opportunities, activities, campaigns, lifecycle stages, routing, renewals, expansions, and customer handoffs.
  • Support lead-to-cash workflows with clear ownership, required fields, source logic, stage rules, assignment logic, and adoption checks.
  • Monitor CRM completeness, data freshness, duplicates, routing failures, and workflow friction that creates manual workarounds.
  1. Pardot, Account Engagement, and marketing workflow support
  • Partner with Marketing Operations on Pardot or Account Engagement, campaign data, lifecycle stages, scoring inputs, consent, routing, attribution support, and funnel reporting.
  • Maintain the Salesforce-side architecture for marketing-to-sales handoffs, campaign member data, source fields, conversion logic, and reporting quality.
  • Keep current marketing workflows stable while future marketing cloud and CDP options are evaluated.
  1. Future Data 360, SFMC Advanced, Adobe, Oracle, and CDP evaluation
  • Lead the requirements, scorecard, architecture review, vendor comparison, data governance review, and implementation readiness plan for future customer data and marketing cloud decisions.
  • Evaluate Salesforce Data 360, Salesforce Marketing Cloud Advanced, Adobe Marketing Cloud, Oracle Responsys, and related CDP needs against GTM use cases, data model, activation, consent, reporting, integration, cost, and operating complexity.
  • If a platform is selected, lead implementation planning and execution with clear phases, owners, risks, testing, migration, enablement, and adoption metrics.
  1. DealHub CPQ integration, data quality, releases, and adoption
  • Own Salesforce-side integration quality for DealHub CPQ, including quote data, approval sync, product lines, opportunity fields, order handoffs, and reporting impact.
  • Run release management with intake, solution design, testing, regression checks, deployment, communication, documentation, and adoption tracking.
  • Partner with Data on source-to-report logic so Salesforce, warehouse, Finance, and leadership reporting stay aligned.

EDUCATION AND EXPERIENCE

  • Bachelor's degree in Information Systems, Computer Science, Business, or a related field, or equivalent practical experience.
  • 6+ years in the Salesforce ecosystem, including hands-on administration and solution / architecture ownership in a GTM or Revenue Operations context.
  • Salesforce certifications strongly preferred (e.g., Administrator, Advanced Administrator, Platform App Builder; Sales Cloud Consultant or Application Architect a plus).
  • Hands-on experience with Sales Cloud, core CRM objects, declarative automation (Flow), permissions, and release / change management across environments.
  • Experience with Pardot / Marketing Cloud Account Engagement and marketing-to-sales workflows, and with CPQ tools (DealHub or comparable) across lead-to-cash and quote-to-cash.
  • Experience integrating Salesforce with downstream systems (data warehouse, Finance, marketing, order management) and supporting reporting and data quality.
  • Familiarity with CDP / marketing cloud platform evaluation (e.g., Salesforce Data 360, SFMC Advanced, Adobe, Oracle Responsys) is a plus.
  • Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking.

PROFESSIONAL COMPETENCIES

  • Systems thinking: translates cross-functional business requirements into clean, scalable system design and governance.
  • Technical CRM depth: strong command of Salesforce architecture, data model, automation, permissions, and integrations.
  • Release and change discipline: structured intake, testing, regression, deployment, documentation, and adoption tracking.
  • Data quality and governance orientation: drives completeness, freshness, deduplication, and field control.
  • Stakeholder management: partners effectively across RevOps, Marketing Operations, Sales, CS, Finance, Data, Legal, and vendors.
  • Vendor and platform evaluation: builds requirements, scorecards, and implementation readiness plans for major platform decisions.
  • Clear communication: explains what is being built, the decision needed, and the business outcome to technical and non-technical audiences.
  • Bias for reliability: reduces defects, manual workarounds, and ambiguity through documentation and controlled execution.

 

U.S. Base Salary Range: $102,900 - $140,000

At Storyblok, we are committed to equitable compensation and pay transparency. We consider many factors when it comes to compensation, such as the scope of the role, job-related skills, experience, and relevant education or training. Our base salary ranges are determined by job and job level and are benchmarked to relevant location and industry data. The range displayed represents the target US base compensation range within which we are hiring for this role. For some roles Storyblok also offers a competitive commission structure.

 

 

 

 

 

MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

Remote (home) work opportunity or funded by Storyblok co-working space

GENERAL TERMS

Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic. You can find more information about our privacy policy here.

All communications regarding job opportunities at Storyblok will come from an official Storyblok employee with an email address ending in @storyblok.com. We will never redirect you to another portal or another site that is unrelated to our domain (storyblok.com).

Here is a sneak peek of Storyblok’s Visual Editor

If you need an accommodation for any part of the application process, please email talent.acquisition@storyblok.com

To apply: https://weworkremotely.com/remote-jobs/storyblok-salesforce-lead-usa

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Operations NetSuite Functional Specialist/Administrator (L2) - WORK FROM HOME - #35351 at Manila Recruitment

Administers NetSuite ERP system, manages user access, configures reports/dashboards, and performs data maintenance to support financial and supply chain operations.

Mid Remote Posted about 17 hours ago RemoteFirstJobs Product
What this role involves

As a NetSuite Administrator, you will serve as the first point of contact for NetSuite users, providing timely support, managing day-to-day system administration and configuration, and identifying opportunities to improve business processes. As part of a small, focused Enterprise Systems team, you will help ensure the reliability and efficiency of core financial and supply chain systems while collaborating with cross-functional teams and developing your NetSuite expertise. Your work will also contribute to keeping tails wagging across the country by supporting the systems that help the business thrive.

Company Profile:

Our client is a leading dog-focused brand dedicated to making dogs and their people happy through innovative products, experiences, and services. Founded in 2011, the company began with a monthly subscription offering themed boxes of toys and treats and has since expanded its product offerings, shipping over 70 million toys and treats to dogs worldwide. Driven by customer feedback and a passion for pets, the company continues to develop new ways to strengthen the bond between dogs and their families.

With a growing global presence and continued investment in its operations, our client is expanding its team in the Philippines and is now hiring a NetSuite Administrator. This role will support the Enterprise Systems team in maintaining and improving the systems that power the company’s core financial and supply chain operations, helping ensure that business processes run smoothly as the organization continues to grow.

This is an excellent opportunity to join a collaborative, focused team where your contributions will have a direct impact on day-to-day operations and ongoing process improvements. As the first point of contact for NetSuite users, you will gain hands-on experience in system administration, configuration, troubleshooting, and process optimization while working closely with stakeholders across the business. The role also offers room to develop your technical expertise in a supportive environment where problem-solving, continuous learning, and a shared love for dogs are at the heart of the work.

Duties and Responsibilities:

•Administration & Configuration

a.Perform day-to-day NetSuite administration, including user provisioning

b.Build and maintain saved searches, reports, and dashboards for finance, operations, and supply chain users

c.Perform data imports (CSV), mass updates, and data cleanup

d.Maintain custom records, forms, fields, lists, and workflows (SuiteFlow)

e.Create and update Advanced PDF templates with guidance from the technical team

•Functional Support & Analysis

a.Serve as first-line support for NetSuite users: triage tickets, resolve user and process issues, and escalate technical issues to the technical team with clear details

b.Gather and document business requirements and translate them into functional specifications

c.Analyze business processes across Financials, Order to Cash, and Procure to Pay, and recommend improvements

d.Review NetSuite logs for errors, then investigate or escalate as needed

e.Create user guides and training materials, and train end users on new features and processes, including personalizing dashboards, shortcuts, and reminders

•Governance & Release Management

a.Support access reviews and segregation of duties checks, and maintain change and approval evidence in line with SOX/ITGC requirements

b.Test and validate changes in Sandbox before they move to Production, and coordinate UAT with business stakeholders

c.Support biannual NetSuite release readiness by reviewing release notes, testing key processes, and flagging impacts

d.Document configurations, processes, and decisions

•Must Love Dogs

Must-have Skills/Qualification:

•At least 2 years of hands-on NetSuite administration or functional experience in a production environment

•Working knowledge of Financials, Order to Cash, and Procure to Pay

•Strong experience with saved searches, reports, and dashboards

•Hands-on experience configuring workflows, custom records, forms, fields, and roles

•Experience with CSV imports and data cleanup

•Familiarity with multi-currency and multi-subsidiary (OneWorld) environments

•Understanding of change management and the difference between Sandbox and Production

•Ability to write clear requirements, test cases, and documentation

•Practical use of AI tools for analysis, documentation, and troubleshooting, with sound judgment on data privacy

•Strong written and verbal English communication skills, with the ability to collaborate effectively with cross-functional teams, end-users, and stakeholders

•Experience working with physical consumer products sold through retail and/or e-commerce channels

Advantageous Skills/Experience:

•Bachelor’s degree in Computer Science, Information Technology, or a related field

•NetSuite certification (SuiteFoundation, Administrator, or ERP Consultant)

•Some familiarity with SuiteQL, SQL, and SuiteScript, but specify “basic JavaScript/SuiteScript

•Familiarity with HTML/FreeMarker for Advanced PDF templates

•Exposure to NetSuite integrations (e.g., Boomi, Tipalti) and EDI

•Background in accounting, finance operations, or supply chain

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Operations Procurement Analyst

Manages procurement processes, vendor relationships, and purchasing operations to support cloud infrastructure company's supply chain needs.

Mid Remote Posted 1 day ago Jobicy AI
What this role involves
Who We Are Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33...
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Operations Supplier Sourcing & Procurement Specialist

Identifies and manages supplier relationships, negotiates contracts, and procures materials/products for an Amazon FBA e-commerce business.

Mid Remote Posted 1 day ago Himalayas
What this role involves
Our client, a dynamic Amazon FBA business with a global presence, is looking for a talented and experienced Supplier Sourcing & Procurement Specialist to join the vibrant team for a full time remote job.
Read the full description
Operations Field Operations Coordinator / Operations Manager at TSMG Holding

Coordinates day-to-day field operations, manages distributed teams, monitors schedules and KPIs, and resolves operational issues for large-scale projects.

Mid Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

Job Overview

We are looking for an experienced Field Operations Coordinator / Operations Manager to support the day-to-day execution of a large-scale field project.

The ideal candidate has a background in operations, project coordination, or project management, with strong organizational and people-management skills. Experience managing distributed field teams is highly preferred.

You will be responsible for coordinating daily operations, supporting field team members, monitoring schedules and reporting, resolving operational issues, and escalating critical matters when needed.

Candidates with experience in field operations, automotive projects, fleet operations, logistics, data collection, or similar operational environments are strongly encouraged to apply.

Key Responsibilities

  • Coordinate and oversee day-to-day field operations throughout the project.
  • Manage communication and coordination with distributed field teams.
  • Organize team schedules, assignments, and operational activities.
  • Monitor project progress, attendance, task completion, and operational KPIs.
  • Collect, review, and maintain operational reports and project data.
  • Identify operational issues and coordinate timely resolutions.
  • Handle escalations and communicate critical issues to project management.
  • Support field team members with operational questions and day-to-day challenges.
  • Ensure that project processes and operational requirements are followed consistently.
  • Coordinate with internal teams and other stakeholders to ensure smooth project execution.
  • Maintain accurate records, trackers, and documentation using Excel/Google Sheets.
  • Identify potential operational risks and proactively suggest solutions.
  • Adapt to changing project requirements, priorities, and operational circumstances.

Candidate Requirements

  • Previous experience in operations, project coordination, or project management.
  • Experience managing distributed field teams is highly preferred.
  • Strong people management, organizational, and problem-solving skills.
  • Ability to coordinate daily operations, schedules, reporting, and escalations.
  • Strong attention to detail and ability to manage multiple priorities.
  • Comfortable working in a fast-paced and changing operational environment.
  • Strong written and verbal English communication skills.
  • Good knowledge of Excel and/or Google Sheets and operational reporting.
  • Ability to work independently and take ownership of assigned responsibilities.
  • Availability for long-term cooperation throughout the project.

Preferred Background

  • Field operations
  • Automotive projects
  • Fleet operations
  • Logistics and transportation
  • Data collection projects
  • Vehicle testing
  • Field service operations
  • Workforce or field team management
  • Large-scale distributed operations
  • Other similar operational environments

What We Offer

  • Long-term cooperation for the duration of the project.
  • Opportunity to work on an international, large-scale operational project.
  • Dynamic and fast-paced working environment.
  • Collaboration with international project and field teams.
  • Opportunity to take ownership of operational processes and contribute to project success.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Operations Remote Insurance Verification & Benefits Data Specialist at Pearl Talent

Verifies insurance benefits and eligibility for patients by accessing payer portals and calling insurers, recording structured data and auditing automated verification outputs.

Junior Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

Work From Anywhere in the Philippines

Work Schedule: PST │ 10:00 AM – 5:00/6:00 PM, synchronous availability required

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund.

Hear why we exist, what we believe in, and who we’re building for:

Watch here: https://www.loom.com/share/863b8e426e6d48309aa8f4ea4c1c94cd

About the Client

An early-stage healthcare AI company building automation for insurance verification and prior authorization for US surgery centers and hospital systems is looking for an Insurance Verification Specialist to produce structured, checked benefits data and audit the accuracy of its automated output.

Today the company relies on its customers’ verifiers, whose free-text notes are fast but inconsistent and cannot be analyzed at scale. This is the first hire on a small operations and data team, reporting directly to a founder in a lean environment with a 1–2 week onboarding.

About the Role

The Insurance Verification Specialist runs eligibility and benefits checks in US payer portals, calls payers when portal data is missing or unclear, follows prior authorization requests through to approval, and calculates estimated patient responsibility from a written formula. The role also audits the automation’s output against portal and call results, documents payer quirks, and maintains a curated set of checked cases for regression testing. Expected output is about 30 new verifications per day, or 100–200 QA checks per day depending on task mix. Success means every field recorded the same way with evidence attached, unknowns flagged instead of guessed, and mismatches reported with specific, reproducible reasons.

Core Responsibilities

Eligibility & Benefits Verification

  • Run eligibility and benefits checks in US payer portals (UnitedHealthcare, Availity, Waystar, BCBS, Aetna, Cigna, Medicare / Medicare Advantage) for scheduled patients.
  • Record each field in a structured form: plan, network status, deductible and out-of-pocket (individual and family, total and met), copay, coinsurance, and prior-auth requirement.
  • Capture the portal PDF or screenshot as evidence for every verification.
  • Mark incomplete or contradictory portal data as unknown instead of guessing.

Payer Calls & Prior Authorization

  • Call payers to verify benefits when the portal is missing or unclear, and confirm whether a procedure (by CPT code) needs prior authorization.
  • Submit prior authorization requests and follow up until approved before the date of service.
  • Log the rep name, call reference number, and outcome in the structured form for every call.
  • Follow client call scripts and record calls as directed.

Patient Responsibility & Data Quality

  • Calculate estimated patient responsibility using the client’s written formula (allowable, deductible, copay, coinsurance, out-of-pocket cap) and document the steps.
  • Audit automated output against portal or call results and flag each mismatch with a one-line reason: automation error, payer data issue, or ambiguous.
  • Give the engineering team specific, reproducible feedback and report patterns across cases.

Documentation & Quality Standards

  • Document payer portal and phone quirks (where a figure lives, which payers need a call, workarounds) as short how-to notes.
  • Build and maintain a curated set of checked cases across payers and plan types for regression testing.
  • Re-check older cases when payer rules change.

Must-Have

  • 2–5 years of hands-on US insurance eligibility and benefits verification and prior authorization in an ASC, hospital, or RCM/BPO setting, at volume (30+ verifications per day)
  • Daily use of US payer portals such as Availity, UnitedHealthcare, Waystar, or NaviNet
  • Outbound payer phone calls for benefits verification and prior authorization follow-up, with call reference numbers logged
  • Ability to explain deductible, coinsurance, copay, and out-of-pocket maximum, and to calculate a patient-responsibility estimate from them
  • HIPAA training and PHI handling experience
  • English at C1+ CEFR (written) and B2+ CEFR (spoken)
  • Availability for synchronous work 10:00 AM – 5:00/6:00 PM Pacific Time

Nice-to-Have

  • Verification experience in surgical specialties: GI, ophthalmology, orthopedics, pain management, or ENT

  • Medicare Advantage and secondary-coverage case experience

  • Experience auditing or QA-ing automated or AI-generated output

  • SQL, data-labeling, or advanced spreadsheet experience

  • Experience working with minimal supervision, such as sole verifier, writing SOPs, or training others

  • Competitive Salary: Based on experience and skills

  • Remote Work: Fully remote—work from anywhere

  • Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting

  • Generous PTO: In accordance with company policy

  • Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees

  • Direct Mentorship: Guidance from international industry experts

  • Learning & Development: Ongoing access to resources for professional growth

  • Global Networking: Connect with professionals worldwide

Our Recruitment Process

  1. Application
  2. Screening
  3. Skills Assessment
  4. Topgrading Interview
  5. Client Interview
  6. Job Offer
  7. Client Onboarding

Ready to Join Us?

If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you. Apply now to help make specialized healthcare more accessible to patients across the U.S.

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Operations Payments Supervisor (Internal Employees Only) at Americor

Supervises payments processing teams, manages escalations, trains staff, ensures quality compliance, and oversees day-to-day operations across multiple team members.

Mid Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

Americor is hiring a Payments Supervisor. As the Payments Supervisor, you will be responsible for leading the day-to-day work of multiple teams while also handling escalated situations, exception approvals, enforcing policies, and issuing disciplinary actions. You will train, coach, mentor, and encourage team members to ensure production and quality goals are met at a team and individual level.

Compensation: $25.00 per hour

Work Location: Remote

Responsibilities:

  • Work with Payments leadership to set team and individual goals and communicate production goals back to the teams.
  • Identify training opportunities, assist leadership with team member and new hire training, and continuing education for existing representatives.
  • Help develop and implement training materials for all roles the supervisor oversees.
  • Handle escalation issues and review the team’s work for quality and guideline compliance.
  • Conduct team meetings to update members on best practices and continuing expectations.
  • Maintain professional relationships with internal departments and customers; be reliable, punctual, tactful, considerate of others, and practice open communication.
  • Analyze the needs of the teams to develop tools and reports.
  • Listen to and resolve team member complaints and grievances.
  • Oversee and train Coaches under the Supervisor’s Role.
  • Approve timecards and ensure all company timekeeping policies are upheld.
  • Work with the leadership to improve the teams’ processes and procedures.

Requirements:

  • 1+ year experience in management or equivalent leadership.
  • Must be an Americor employee. Your resume must reflect your current position at Americor.
  • Must have Debt Settlement experience.
  • Quality Control experience is a plus.
  • Detailed knowledge of creditor guidelines and a strong understanding of the debt settlement process.
  • Outstanding relationship-building and customer service skills with the ability to de-escalate difficult situations calmly and effectively.
  • Superior leadership skills, focusing on innovation and a big-picture understanding; adept at conflict resolution, resolving difficult employee situations quickly and effectively.
  • Strong work ethic, flexible and adaptable with a positive attitude and a willingness to go above and beyond to get the job done.
  • Results-oriented team player.
  • Ability to communicate clearly and professionally both verbally and in writing, while utilizing specialized skills of tact and persuasion.
  • Great attention to detail, with the ability to properly apply policies and procedures to various situations.
  • Superior time management, multitasking, and organizational skills; able to work under deadline constraints while completing work accurately and efficiently.
  • Intermediate knowledge of MS Office programs, Intermediate computer literacy skills, quick and efficient typing skills.

Education:

  • High School Diploma or equivalent required.
  • Bachelor’s degree preferred.

Company Benefits:

  • Future Career Path opportunities
  • Medical, Dental, and Vision
  • Paid Time Off
  • Flexible Spending/HSA
  • Employee Assistance Program (EAP)
  • 401(k)/match
  • Referral Program

Americor is proud to be an Equal Opportunity Employer. Americor does not discriminate based on race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

\* Note to Agencies: Americor Funding, Inc. (the “Company”) has an internal recruiting department. Americor Funding Inc. may supplement that internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters (“Agency”). Agencies are hereby specifically directed NOT to contact Americor Funding Inc. employees directly in an attempt to present candidates. The Company’s policy is for the internal recruiting team or other authorized personnel to present ALL candidates to hiring managers. Any unsolicited resumes sent to Americor Funding Inc. from a third party, such as an Agency, including unsolicited resumes sent to a Company mailing address, fax machine, or email address, directly to Company employees, or to the resume database, will be considered Company property. Americor Funding Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Americor Funding Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.

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Operations Oportun: Repossession Coordinator (R14323)

Coordinates repossession and remarketing activities for delinquent accounts, managing communications with members, internal partners, and vendors while ensuring regulatory compliance.

Mid Remote Posted 2 days ago We Work Remotely — Programming
What this role involves

Headquarters: Remote - US

Who We Are

Oportun (Nasdaq: OPRT) is a mission-driven financial services company that puts its members' financial goals within reach. With intelligent borrowing, savings, and budgeting capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $22.7 billion in responsible and affordable credit, saved its members more than $2.5 billion in interest and fees, and helped its members set aside an average of more than $1,800 annually.

The Opportunity

As part of the Collections team, the Repossession Coordinator manages key activities across Oportun’s repossession and remarketing process, supporting members with delinquent accounts while coordinating timely, accurate actions with internal partners and third-party vendors. Success in this role means maintaining strong operational controls, clear communication, accurate account and inventory reviews, and adherence to applicable lending regulations and Oportun policies.

At Oportun, we move fast and we hold each other to a high bar. If you care about doing your best work while actually moving the needle for real people, you'll fit right in.

What You'll Do

Your day-to-day

  • You'll provide support and guidance to members with delinquent accounts who may be eligible for repossession, ensuring clear and respectful communication throughout the process.
  • You'll coordinate repossession and remarketing activities with members, internal business partners, and third-party vendors to support timely and accurate execution.
  • You'll complete required account reviews, letters, scrubs, and other operational steps associated with repossession and remarketing.
  • You'll monitor repossession and remarketing inventory and account status, identifying issues and escalating or routing them accurately to the appropriate partners.
  • You'll communicate and collaborate effectively with business partners to resolve workflow issues and keep repossession and remarketing activities moving.
  • You'll maintain current knowledge of applicable lending regulations and Oportun policies and apply them consistently in day-to-day work.

Who You Are

The right fit looks like this

  • You're detail-oriented, organized, and comfortable managing multiple priorities in a regulated operational environment.
  • You solve problems thoughtfully, communicate clearly with members and partners, and know when an issue needs to be escalated.
  • You're comfortable navigating complexity and don't wait for perfect information to move forward.
  • You're comfortable navigating complexity and don't wait for perfect information to move forward. You communicate clearly, give direct feedback, and expect the same in return.

What You Bring

Skills & experience

Required

  • You'll have 5–7 years of collections experience.
  • You'll have 5–7 years of repossession experience.
  • You've demonstrated strong problem-solving skills, attention to detail, and the ability to manage multiple priorities.
  • You communicate effectively and collaborate with members, business partners, and third-party vendors. You bring working knowledge of applicable lending regulations and the ability to follow established policies and procedures.

Nice to Have

  • Bilingual communication skills.
  • Experience supporting vehicle remarketing processes.
  • Familiarity with tools or systems used to manage collections, repossession, remarketing, or inventory workflows.
  • You've used AI tools (ChatGPT, Copilot, or similar) to improve your own productivity.

Our AI Mindset

We build with AI. We lead with judgment.

AI isn't a feature here. It's how we work.

We're excited about what AI makes possible, and we're looking for people who share that curiosity. You don't need to be an expert. You need to be open to experimenting, willing to learn, and able to apply new tools in ways that actually move the needle.

In this role, you'll be encouraged to explore AI tools, find practical use cases for your function, and bring ideas for working smarter. We believe the best outcomes come when human judgment and AI capability work together.

Why Oportun

What's in it for you

Oportun offers a competitive compensation and benefits package designed to support your physical, financial, and professional well-being. Benefits vary by country of employment.

Some of the benefits available to eligible employees include:

US Benefits

  • Medical, Dental & Vision Insurance
  • 401(k) including company match
  • Flexible PTO and Parental Leave
  • Company-paid Life & Disability Insurance
  • Eligibility and plan details vary by location and employment status. To learn more about Oportun and our benefits, visit oportun.com/careers.

The US hourly range for this full-time position is $24.51 - $36.77.

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects a national minimum and maximum range for new hire salaries for this position.

Within this range, individual pay is determined by work location and additional factors, such as job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range that meets your criteria during the hiring process.

Please note that the compensation range listed in this posting reflects only the base salary for this position and does not include other compensation elements or benefits. #LI-REMOTE #LI-RR1

 

We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.

 

California applicants can find a copy of Oportun's CCPA Notice here:  https://oportun.com/privacy/california-privacy-notice/.

 

We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).

To apply: https://weworkremotely.com/remote-jobs/oportun-repossession-coordinator-r14323

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Operations Supplier Sourcing & Procurement Specialist

Sources and manages supplier relationships, negotiates procurement contracts, and optimizes supply chain operations for an Amazon FBA business.

Mid Remote Posted 3 days ago Himalayas
What this role involves
Our client, a dynamic Amazon FBA business with a global presence, is looking for a talented and experienced Supplier Sourcing & Procurement Specialist to join the vibrant team for a full time remote job.
Read the full description
Operations Head of Supply Chain and Operations

Leads supply chain and operations strategy for an international e-commerce company, overseeing logistics, procurement, and operational efficiency.

Lead Remote Posted 3 days ago Himalayas
What this role involves
Our client, an international e-commerce company with a strong presence in the USA, is searching for an experienced Head of Supply Chain and Operations for a full-time remote role.
Read the full description
Operations Head of Revenue Operations at steercom - Key Message. Delivered.

Builds and optimizes the operational, data, and technology foundation across sales, marketing, customer success, and finance to drive revenue growth and team productivity.

Lead Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Steer offers a suite of software tools for today’s automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.

Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop’s website and Google Business Profile.

About the Role

As Head of Revenue Operations, you will build, optimize, and scale the operational, data, and technology foundation across our entire go-to-market organization—including Sales, Marketing, Customer Success, Finance, and Partnerships. Reporting directly to executive leadership, your mission is to transform our systems, billing infrastructure, reporting, and GTM strategy into a clear, high-performing growth engine.

You will lead a small but high-impact RevOps team (2 direct reports) while personally owning the architecture and execution of our RevTech stack (including HubSpot and Chargebee), lead management, funnel optimization, enablement and ramp, and AI deployment. This is not a traditional admin role—we are looking for a builder, strategic systems architect, and AI-forward operator who rationalizes existing tools before adding new ones, replaces manual reporting with automated signal, and shortens new-hire time-to-productivity as a core business metric.

This role is 100% remote and available to US-based candidates.

You Are

  • An Operational Builder & AI-Forward Architect: Highly organized and system-minded, you thrive on taking complex, disconnected processes and building simple, scalable workflows. You actively identify, test, and deploy AI tools and automated knowledge systems to eliminate manual work and boost team productivity.
  • A Strategic Systems Thinker: You look beyond basic CRM administration to understand broader business goals, connecting executive priorities to billing infrastructure, tech stack rationalization, and RevOps strategy.
  • A Hands-On Problem Solver: You balance executive strategy with technical execution—equally comfortable presenting to leadership or personally building automations, forecasting models, and CRM workflows.
  • A Growth & Ramp Driver: You view new-hire time-to-productivity as a business metric, using automated measurement, early success signals, and modern systems to ramp revenue teams faster.
  • A Collaborative Leader: You manage, mentor, and elevate a team of RevOps professionals while bridging the gap between technical data systems and business leadership to align GTM operations.

You Will

  • Own Revenue Systems, Billing Infrastructure & AI Innovation: Lead full ownership and architecture of core revenue systems (HubSpot, Chargebee, and broader RevTech). Continuously inspect, consolidate, and optimize current platforms before evaluating new spend. Build advanced automation workflows across Marketing, Sales, CS, Finance, and Partnerships, and deploy AI tools (such as living AI knowledge bases/Claude skills libraries) to streamline operations.
  • Drive Enablement, Ramp & Team Productivity: Own new-hire ramp time with a clear, measurable path to reduction. Design onboarding, coaching, and exception-based reporting workflows that run through systems rather than headcount. Partner with Sales leadership on structural changes (comp design, team placement) that raise pipeline productivity per rep.
  • Optimize Funnel Performance & Revenue Intelligence: Diagnose pipeline leaks and conversion bottlenecks across all channels. Build executive dashboards, forecasting models, and predictive analytics to improve speed-to-lead, decision-maker contact rates, expansion efficiency, and retention outcomes. Ground all recommendations in data first.
  • Lead Data Strategy & Governance: Define how data is captured, structured, and managed across the customer lifecycle, improving CRM hygiene, billing accuracy, reporting integrity, and system interoperability.
  • Manage & Develop the RevOps Team: Lead, hire, and mentor 2 direct reports. Build a culture of innovation, systems thinking, accountability, and technical excellence, raising team competency across AI, automation, and systems architecture.
  • Partner Cross-Functionally: Collaborate closely with Sales, Marketing, CS, Finance, Product, and Executive Leadership to support product-led growth (PLG) motions, upgrade paths, monetization strategies, and long-term GTM infrastructure.

You Have

Must Have

  • RevOps Leadership Experience: 5–8+ years of experience in Revenue Operations, Sales Operations, GTM Systems, or Revenue Enablement, with proven experience leading teams or major strategic initiatives.
  • Systems & Tech Stack Mastery: Deep expertise configuring and managing HubSpot, along with strong experience in billing/subscription management platforms (Chargebee or similar) and operational architecture.
  • AI & Automation Curiosity: Hands-on track record implementing modern automation tools and proactive experience deploying AI solutions (including AI-powered knowledge or enablement systems).
  • Enablement & Ramp Ownership: Experience owning, measuring, or influencing new-hire ramp time and onboarding outcomes as core operational metrics.
  • Data & Analytics Proficiency: Strong analytical background with direct experience querying raw data, building forecasting models, and designing board-level/executive dashboards (SQL, BI tools, or advanced analytics platforms).
  • Stack Rationalization Skills: Proven track record evaluating, consolidating, or replacing major GTM and business software platforms.

Nice to Have

  • Billing Operations: Direct experience with Chargebee, subscription management, and revenue recognition workflows.
  • Product-Led Growth (PLG): Experience supporting PLG motions, automated upgrade paths, and expansion loops.
  • Early-Stage / High-Growth Scaling: Experience scaling a RevOps function in a fast-growing SaaS tech company.
  • Multi-Segment GTM: Background supporting multi-segment environments (SMB, Mid-Market, and Enterprise).
  • Marketing Attribution & Demand Gen: Deep understanding of marketing attribution models and demand generation tech stacks.

Interview Process

  • Initial Screen: 30 min with the Lead Recruiter
  • Hiring Manager Interview: 45 min with the CRO
  • Problem Solving Interview & Executive interview : 60 min with the Director of People & 45 min with the CEO
  • Case Study Presentation: 60 min with the CRO & CFO

We Offer

  • 100% remote work environment
  • Medical, Dental, and Vision insurance within 30 days (100% employer-paid medical)
  • Equity package
  • Flexible PTO with a 15-day minimum
  • Generous Parental Leave
  • FSA and HSA options
  • 401(k)
  • Growth & Wellness Stipend
  • WFH Equipment stipend
  • Chance to work with the latest technology and AI tools
  • A collaborative, high-ownership culture with clear opportunities for career growth

Why Join Steer? At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence.

Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.

Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work.

We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.

Our hiring process looks beyond just credentials. The school you went to at 18 doesn’t define your potential to thrive and enrich our culture. Even if you don’t meet every requirement, we invite you to apply.

Read the full description
Operations Executive Assistant To CEO at iHorizons

Manages the CEO’s schedule, communications, meetings, reporting, research, business initiatives, and coordination with internal and external stakeholders.

Senior Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

This is a full Time Fully remote job

•Manage professional and personal scheduling for CEO.

•Manage the CEO’s calendar and arrange his appointments and meetings, prepare agendas, and coordinate with all relevant parties. Ensure that the CEO is well prepared for meetings.

•Attend CEO’s meetings as and when required, prepare meeting minutes and follow up on tasks and actions.

•Update, maintain and prioritize the CEO’s task lists.

•Deputize for CEO: make decisions and delegate work to others in the CEO’s absence as agreed with CEO.

•Manage communications between CEO, senior management and employees on all tasks and initiatives, liaising with internal and external executives on various projects and initiatives.

•Collect and present departmental progress reports on projects and initiatives to the CEO. Analyze them and report variances to plans and escalate when they are not going to plan.

•Check CEO’s emails and respond to them when needed. Research information for replies to messages where appropriate, both internally and externally.

• effective management of own time tasks and in building efficient work relationships

•Screen and handle his phone calls and communications

•Maintain CEO’s contacts

•Manage internal and external communication in a timely and in a solution-oriented approach

•Handle the role of Management Committee (MC) Secretary

•Assist the CEO in envisioning and developing new business cases

•Understand the company’s vision and objectives and dedicate yourself to achieving them.

•Keep abreast of company policies and procedures and help others understand and follow them.

•Continuously focus on enhancing and developing processes and procedures for handling work.

•Help document new business concepts and initiatives in presentable formats

•Carry out background research on various topics for the CEO and present reports and findings to stakeholders.

•Help formulate business models and feasibility studies.

•Come up with initiatives to improve overall work effectiveness and help develop procedures and systems to enhance work environment and general performance

•Support CEO in maintaining outstanding engagement levels with key clients and partners.

•Maintain and protect company ethics with an extreme sense of commitment, confidentiality, discretion and with extreme professionalism and integrity

•Help CEO stay updated on project implementation statuses.

•Assist the CEO in initiating and carrying forward various organizational development activities and initiatives.

•Draft, type, edit, format proofread and assemble reports, documents and presentations.

•Ensure staff adherence to standards and procedures and expedite workflows.

•Perform administrative and office support, such as writing business letters, typing, dictation, spreadsheet creation, faxing, and maintenance of filing system and contact database.

•Review internal documents prepared by staff before passing them to the CEO.

•Handle CEO’s travel arrangements and plans.

Job Requirements

- Preferably a university degree in Business Administration. A master’s degree in business administration is a plus.

- Worked as a CEO-level EA for at least 3-5 years, with overall experience of at least 7 years

- Excellent communication and presentation skills in Arabic and English, both verbally and written.

Read the full description
Operations Head of Revenue Operations at steercom - Key Message. Delivered.

Leads revenue operations by building GTM systems, optimizing funnels, managing RevTech and billing infrastructure, automating reporting, and deploying AI workflows.

Exec Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Steer offers a suite of software tools for today’s automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.

Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop’s website and Google Business Profile.

About the Role

As Head of Revenue Operations, you will build, optimize, and scale the operational, data, and technology foundation across our entire go-to-market organization—including Sales, Marketing, Customer Success, Finance, and Partnerships. Reporting directly to executive leadership, your mission is to transform our systems, billing infrastructure, reporting, and GTM strategy into a clear, high-performing growth engine.

You will lead a small but high-impact RevOps team (2 direct reports) while personally owning the architecture and execution of our RevTech stack (including HubSpot and Chargebee), lead management, funnel optimization, enablement and ramp, and AI deployment. This is not a traditional admin role—we are looking for a builder, strategic systems architect, and AI-forward operator who rationalizes existing tools before adding new ones, replaces manual reporting with automated signal, and shortens new-hire time-to-productivity as a core business metric.

This role is 100% remote and available to US-based candidates.

You Are

  • An Operational Builder & AI-Forward Architect: Highly organized and system-minded, you thrive on taking complex, disconnected processes and building simple, scalable workflows. You actively identify, test, and deploy AI tools and automated knowledge systems to eliminate manual work and boost team productivity.
  • A Strategic Systems Thinker: You look beyond basic CRM administration to understand broader business goals, connecting executive priorities to billing infrastructure, tech stack rationalization, and RevOps strategy.
  • A Hands-On Problem Solver: You balance executive strategy with technical execution—equally comfortable presenting to leadership or personally building automations, forecasting models, and CRM workflows.
  • A Growth & Ramp Driver: You view new-hire time-to-productivity as a business metric, using automated measurement, early success signals, and modern systems to ramp revenue teams faster.
  • A Collaborative Leader: You manage, mentor, and elevate a team of RevOps professionals while bridging the gap between technical data systems and business leadership to align GTM operations.

You Will

  • Own Revenue Systems, Billing Infrastructure & AI Innovation: Lead full ownership and architecture of core revenue systems (HubSpot, Chargebee, and broader RevTech). Continuously inspect, consolidate, and optimize current platforms before evaluating new spend. Build advanced automation workflows across Marketing, Sales, CS, Finance, and Partnerships, and deploy AI tools (such as living AI knowledge bases/Claude skills libraries) to streamline operations.
  • Drive Enablement, Ramp & Team Productivity: Own new-hire ramp time with a clear, measurable path to reduction. Design onboarding, coaching, and exception-based reporting workflows that run through systems rather than headcount. Partner with Sales leadership on structural changes (comp design, team placement) that raise pipeline productivity per rep.
  • Optimize Funnel Performance & Revenue Intelligence: Diagnose pipeline leaks and conversion bottlenecks across all channels. Build executive dashboards, forecasting models, and predictive analytics to improve speed-to-lead, decision-maker contact rates, expansion efficiency, and retention outcomes. Ground all recommendations in data first.
  • Lead Data Strategy & Governance: Define how data is captured, structured, and managed across the customer lifecycle, improving CRM hygiene, billing accuracy, reporting integrity, and system interoperability.
  • Manage & Develop the RevOps Team: Lead, hire, and mentor 2 direct reports. Build a culture of innovation, systems thinking, accountability, and technical excellence, raising team competency across AI, automation, and systems architecture.
  • Partner Cross-Functionally: Collaborate closely with Sales, Marketing, CS, Finance, Product, and Executive Leadership to support product-led growth (PLG) motions, upgrade paths, monetization strategies, and long-term GTM infrastructure.

You Have

Must Have

  • RevOps Leadership Experience: 5–8+ years of experience in Revenue Operations, Sales Operations, GTM Systems, or Revenue Enablement, with proven experience leading teams or major strategic initiatives.
  • Systems & Tech Stack Mastery: Deep expertise configuring and managing HubSpot, along with strong experience in billing/subscription management platforms (Chargebee or similar) and operational architecture.
  • AI & Automation Curiosity: Hands-on track record implementing modern automation tools and proactive experience deploying AI solutions (including AI-powered knowledge or enablement systems).
  • Enablement & Ramp Ownership: Experience owning, measuring, or influencing new-hire ramp time and onboarding outcomes as core operational metrics.
  • Data & Analytics Proficiency: Strong analytical background with direct experience querying raw data, building forecasting models, and designing board-level/executive dashboards (SQL, BI tools, or advanced analytics platforms).
  • Stack Rationalization Skills: Proven track record evaluating, consolidating, or replacing major GTM and business software platforms.

Nice to Have

  • Billing Operations: Direct experience with Chargebee, subscription management, and revenue recognition workflows.
  • Product-Led Growth (PLG): Experience supporting PLG motions, automated upgrade paths, and expansion loops.
  • Early-Stage / High-Growth Scaling: Experience scaling a RevOps function in a fast-growing SaaS tech company.
  • Multi-Segment GTM: Background supporting multi-segment environments (SMB, Mid-Market, and Enterprise).
  • Marketing Attribution & Demand Gen: Deep understanding of marketing attribution models and demand generation tech stacks.

Interview Process

  • Initial Screen: 30 min with the Lead Recruiter
  • Hiring Manager Interview: 45 min with the CRO
  • Problem Solving Interview & Executive interview : 60 min with the Director of People & 45 min with the CEO
  • Case Study Presentation: 60 min with the CRO & CFO

We Offer

  • 100% remote work environment
  • Medical, Dental, and Vision insurance within 30 days (100% employer-paid medical)
  • Equity package
  • Flexible PTO with a 15-day minimum
  • Generous Parental Leave
  • FSA and HSA options
  • 401(k)
  • Growth & Wellness Stipend
  • WFH Equipment stipend
  • Chance to work with the latest technology and AI tools
  • A collaborative, high-ownership culture with clear opportunities for career growth

Why Join Steer? At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence.

Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.

Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work.

We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.

Our hiring process looks beyond just credentials. The school you went to at 18 doesn’t define your potential to thrive and enrich our culture. Even if you don’t meet every requirement, we invite you to apply.

Read the full description
Operations Purchasing Administrator - Senior

Manages purchasing administration, including procurement records, purchase orders, vendor coordination, and related documentation remotely.

Senior Remote Posted 3 days ago Himalayas
What this role involves
Discover your 100% YOU with MicroSourcing! Position: Purchasing Administrator Work setup: Work from homeWhy join MicroSourcing?
Read the full description
Operations Implementations Executive

Implements client solutions, coordinates deployment activities, and helps ensure successful onboarding and operational handoff.

Exec Remote Posted 3 days ago Himalayas
What this role involves
Discover your 100% YOU with MicroSourcing! Position: Implementation Specialist Work setup & shift: Remote | Day Shift Why join MicroSourcing?
Read the full description
Operations Remote Data entry clerk

Enters and maintains company data accurately while checking records for completeness and errors.

Junior Remote Posted 3 days ago Himalayas
What this role involves
We are looking for a meticulous date entry clerk to join our team.
Read the full description
Operations Kaufmännische Angestellte (m/w/d) Fuhrparkmanagement

UnterstĂĽtzt das Fuhrparkmanagement durch Kundenkommunikation, Stammdatenpflege, RechnungsprĂĽfung und administrative Koordination.

Mid Remote Posted 4 days ago Himalayas
What this role involves
• unbefristete Beschäftigung • 40h Vollzeit • 100% Homeoffice • flexible Arbeitszeiten • Moderne IT-Ausstattung • Persönliche und fachliche Weiterentwicklungsmöglichkeiten • bis zu 75% Mitarbeiter-Rabatt, Corporate Benefits und JobRad Deine Aufgaben• bearbeite Kundenanliegen und kommuniziere serviceorientiert • pflege und verwalte Stammdaten • unterstütze die Fuhrparkmanager im operativen Tagesgeschäft • prüfe Rechnungen sowie vorbereitende Buchhaltung • sei Ansprechpartner für Lieferanten, Kunden und Fahrer • bearbeite administrative Themen strukturiert und zuverlässig • sorge für reibungslose Abläufe im Fuhrparkmanagement • abgeschlossene kaufmännisch Ausbildung oder vergleichbare Qualifikationen • gerne mit erster Erfahrung im Fuhrparkmanagement, Rechnungswesen oder Customer Service • strukturierte, eigenverantwortliche und zuverlässige Arbeitsweise • gute MS-Office-Kenntnisse Wir belohnen deine Loyalität: Als zukünftiger Fleet Hub Mitarbeiter (m/w/d) kannst du auch deinen Freunden und Ex-Kollegen den Wechsel zu ATU oder Fleet Hub empfehlen und dir dafür eine Belohnung in Höhe von 2.
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Operations SAP WM & S/4HANA Core Logistics Consultant

Designs, configures, and implements SAP warehouse management and core logistics processes for S/4HANA environments.

Senior Remote Posted 4 days ago Himalayas
What this role involves
This is a remote position. Job Summary We are seeking an experienced SAP WM & S/4HANA Core Logistics (LE) Consultant to support design, configuration, and implementation of warehouse management and logistics processes.
Read the full description
Operations Client Delivery Manager - Revenue Cycle (REMOTE) at EnableComp

Manages healthcare client operations, monitors revenue-cycle performance, leads root-cause analysis, and coordinates corrective action plans and recurring reviews.

Mid Remote Posted 4 days ago RemoteFirstJobs Product
What this role involves

EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM™ intelligent automation platform to improve financial sustainability for hospitals, health systems, and ambulatory surgery centers (ASCs) nationwide. Powered by proprietary algorithms, iterative intelligence from 10M+ processed claims, and expert human-in-the-loop integration, EnableComp provides solutions across the revenue lifecycle for Veterans Administration, Workers’ Compensation, Motor Vehicle Accidents, and Out-of-State Medicaid claims as well as denials for all payer classes. By partnering with clients to supercharge the reimbursement process, EnableComp removes the burden of payment from patients and provider organizations while enabling accelerated cash, higher and more accurate yield, clean AR management, reduced denials, and data-rich performance management. EnableComp is a multi-year recipient the Top Workplaces award and was recognized as Black Book’s #1 Specialty Revenue Cycle Management Solution provider in 2024 and is among the top one percent of companies to make the Inc. 5000 list of the fastest-growing private companies in the United States for the last eleven years.

Key Responsibilities

  • Independently own operational alignment for assigned client accounts
  • Develop a deep working knowledge of client contracts, SLAs, service-line scope, workflows, and operational dependencies
  • Translate operational performance data into meaningful narratives that clearly articulate drivers, risks, and opportunities
  • Proactively identify trends, risks, and misalignment across the client lifecycle and recommend corrective actions
  • Partner with clients to align operational expectations with internal capabilities and constraints
  • Monitor operational performance indicators and inventory health to identify emerging issues or deviations
  • Lead structured root cause analysis efforts in partnership with Revenue Services and other internal teams
  • Develop clear, outcome-oriented action plans with defined ownership, sequencing, and follow-up
  • Track action plan progress and validate effectiveness over time
  • Exercise sound judgment in determining when and how to escalate issues, providing clear context, analysis, and recommended paths forward
  • Own preparation and facilitation of monthly operational reviews and recurring client touchpoints
  • Develop agendas, reporting narratives, and discussion materials tailored to client priorities
  • Lead client discussions with confidence, professionalism, and consultative presence
  • Document meeting outcomes, decisions, and action items, ensuring clear follow-through
  • Serve as a consistent and reliable operational presence for assigned client accounts
  • Partner closely with Revenue Services leadership and operational teams to understand performance drivers and constraints
  • Coordinate with Client Success, Implementation, Product, and Technology teams to support alignment across the client lifecycle
  • Lead internal account reviews and ensure internal stakeholders are aligned on priorities, risks, and commitments
  • Advocate for client needs while balancing enterprise standards and scalability
  • Ensure accurate and timely documentation of client interactions, escalations, and decisions in CRM and internal systems
  • Apply Client Alignment methodologies and standards consistently across assigned accounts
  • Identify recurring themes, systemic issues, or improvement opportunities across the client portfolio
  • Contribute to process improvement initiatives, workflow refinement, and documentation updates
  • Support onboarding and knowledge transfer for new team members as needed
  • Other duties as assigned

Requirements and Qualifications

  • Bachelor’s degree in Business, Healthcare Administration, Operations, or a related field required
  • 3–5 years of experience in healthcare operations, revenue cycle, client-facing roles, or related environments
  • Foundational understanding of operational workflows, data interpretation, and client support models
  • Strong written and verbal communication skills with the ability to convey operational information clearly
  • Demonstrated ability to independently manage client relationships and operational discussions
  • Strong analytical skills with the ability to interpret data and translate it into actionable insight
  • Excellent written and verbal communication skills, including client-facing presentation experience
  • Proven ability to influence without authority in cross-functional environments
  • Timely and regular attendance
  • Equivalent combination of education and experience will be considered
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Special Considerations and Prerequisites

  • Practices and adheres to EnableComp’s Core Values, Vision and Mission.
  • Consultative mindset with a focus on problem-solving and continuous improvement
  • Strong organizational skills and attention to detail
  • Ability to receive feedback and apply it to improve performance and professional growth
  • Professional presence appropriate for client-facing interactions
  • Willingness to learn and adapt in a dynamic, evolving operational environment
  • Demonstrated ability to escalate issues appropriately with clarity and confidence

EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.

EnableComp recruits, develops and retains the industry’s top talent.  As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people.  We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies.  If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.

Don’t just take our word for it!  Hear what our people are saying:

“I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other.” – Revenue Specialist

“I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun.” – Supervisor, Operations

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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