We offer a hybrid work environment. Most US-based positions can alsobeperformed remotely (any exceptions will be noted in the Minimum Qualifications below.)

Our Mission:

To actively connect people to their next great opportunity.

Who We Are:

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects job seekers with millions of businesses of all sizes through innovative mobile app, web, and email services, as well as partnerships with the best job sites on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

Summary:

ZipRecruiter is seeking a strategic and forward-thinking Senior Manager of Revenue Operations to lead operational strategy and execution for our Small & Medium Business (SMB) go-to-market teams. As the central owner of our SMB go-to-market operations architecture, you will play a critical role in driving revenue growth through efficient and scalable processes.

The ideal candidate is a detail-oriented people leader with a passion for process improvement and strong experience managing cross-functional operational projects. You will work with our Sales and CS leaders to prioritize and scope initiatives to support revenue growth, and will manage multiple analysts with a range of skillsets in executing on those initiatives. If you love connecting the dots between strategy and operational execution, this role is for you.

Responsibilities:

• Strategic roadmap ownership: Work with SMB Operations analysts and Sales leaders to identify the most valuable process and operational improvements for our GTM teams.
• Cross-functional leadership: Lead complex strategic projects (for example, launching new sales teams) from conception to execution through collaboration across multiple departments.

Team leadership and coaching: Manage and coach a team of analysts by aligning their day-to-day work with ZipRecruiter’s overall strategic initiatives and fostering their ongoing professional development.

• Process and system optimization: Constantly search for processes, workflows, and tools that can be improved to enhance the efficiency and effectiveness of our go-to-market efforts.
• Operational issue resolution: Ensure that systems and process errors are resolved quickly so that our frontline teams can sell without friction.

Qualifications:

• 7+ years of experience in Revenue Operations, Sales Operations, or a similar role.
• 4+ years of experience managing a team.
• Proven experience in designing, implementing, and managing ongoing operational processes.
• Excellent analytical and problem-solving skills, with the ability to develop operational solutions to complex business problems.
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with and influence stakeholders at all levels of the organization.
• Proven ability to manage multiple projects simultaneously in a fast-paced, high-growth environment.
• Bachelor’s degree in Business Administration, Marketing, Information Systems, or a related field.

As part of our team you’ll enjoy:

• Competitive salary
• Exceptional benefits package
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan
• A fun environment where work-life balance is valued

#LI-Remote

The US base salary range for this full-time position is $150,000-$172,500 Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

Privacy Notice: For information about ZipRecruiter’s collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

Why Terakeet?

At Terakeet, we’re comfortable with the uncomfortable. We live in the future of marketing and are revolutionizing how the world’s most valuable brands connect with their audiences. We are experts who deliver exceptional outcomes. Together, we win.

What We Do

Terakeet controls online reputation and visibility for global brands. We proactively build, protect, and repair brand narratives and perception to drive trust across organic and AI-powered search using patented technology and decades of expertise.

Where We Hire

We are a remote-first organization hiring specifically within 60 miles of of Chicago, IL., Dallas, TX., Austin, TX., Charlotte, NC.,  Atlanta, GA., Phoenix, AZ., Minneapolis, MN., and Syracuse, NY to help create opportunities for connectivity and collaboration in-person as you see fit. Learn more about our hiring hubs on our Careers blog.

Summary

The Director of Information Technology is responsible for the oversight of all technology operations and infrastructures, to ensure alignment with established goals and best practices. This individual is responsible for working with cross-functional business leaders to solve complex business problems, championing Artificial Intelligence (AI) system adoption, and support the goals of the organizations.

The Director of Information Technology reports directly to the Chief Digital and Transformation Officer and must have experience managing an IT infrastructure in a remote/hybrid environment, with an increasingly critical focus on advanced data security, AI governance, and the protection of highly confidential client information. This is a hands-on, player-coach role responsible for balancing strategic leadership with direct ownership of enterprise systems, infrastructure, automation initiatives, cybersecurity, and operational excellence.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions:

• Manages and executes the strategic direction of the company’s enterprise IT policies and systems to support organizational goals, while serving as the senior technical resource and escalation point for infrastructure, networking, endpoint, identity, and enterprise applications.
• Partners with key functional directors and business leaders to communicate IT needs, evaluate technology investments (including implementations, migrations, upgrades and modernization projects) and support organizational growth.
• Owns the architecture, administration, and continuous improvement of the technology stack, including Google Workspace, Jamf, Okta, Slack, Zoom, Cisco Meraki, and enterprise SaaS platforms.
• Manages hardware and software lifecycle, licensing, procurement, asset management, and vendor relationships.
• Leads the evaluation, implementation, and governance of Artificial Intelligence (AI) systems and emerging AI tools across the organization to drive operational efficiency and innovation.
• Develops AI-powered workflows, internal applications, and automations using platforms such as Replit to improve productivity and operational efficiency.
• Establishes robust data security frameworks for AI models and external API integrations ensuring proprietary and sensitive company data remains protected against unauthorized access and AI-specific vulnerabilities.
• Establishes, maintains, and enforces comprehensive information security and disaster recovery programs to protect company data, networks, applications, proprietary intellectual property, and highly confidential client data from internal and external risks.
• Implements and manages robust monitoring systems to oversee the software, applications, and tools being utilized by internal teams, mitigating shadow IT and ensuring all tools meet the company’s security standards.
• Partners with the Human Resources department to establish secure, compliant, and reliable protocols for HR to access necessary organizational and employee data.
• Evaluates information risk on a regular time schedule and promotes, continuously, information security awareness and compliance training within the organization.
• Ability to speak to internal and external stakeholders about data security policies, procedures and standards, including AI ethics, data privacy, and compliance.
• Identifies and recommends new technologies and services that will improve efficiency, processes, and operations; review requests for additional services and upgrades, assessing the costs and benefits to the organization.
• Provides direct support to employees on technology hardware and software to ensure operating availability, and implements training programs (including the safe and secure use of AI platforms).
• Manages the quarterly IT budget to align with open targets, and compiles formal business cases for hardware, software, or system upgrades to present to upper leadership.
• Creates personalized coaching plans for direct reports to continuously improve performance and facilitate career progression.
• Plays an integral role in the hiring process, and has oversight of new direct reports on-boarding and training in order to achieve fast ramp goals.

The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Preferred Education, Experience, and Skills

• 10+ years of progressive IT leadership experience, with a strong preference for managing IT infrastructure within a cloud-first, professional services environment.
• Demonstrated leadership skills with the ability to define and execute a high-level technology vision, lead and develop high-performing teams, and direct complex, cross-functional projects from inception to deployment.
• Hands-on experience leading enterprise-wide AI initiatives (from vendor selection to deployment) combined with expertise in data loss prevention (DLP), software monitoring tools, and secure data-access protocols.
• Experience deploying enterprise AI platforms such as ChatGPT Enterprise, Claude, Google Gemini, or similar technologies, and developing internal automations or lightweight business applications using platforms such as Replit.
• Excellent verbal and written communication skills with a proven ability to build strong relationships, influence senior leaders, translate complex technical concepts for non-technical stakeholders, and drive effective change management..
• Experience in establishing, monitoring and managing corporate IT budgets.
• Advanced knowledge of macOS, Google Workspace, Microsoft Operating Systems and Office, and Adobe Creative Cloud. Experience administering Jamf, Okta, Zoom, Slack, Cisco Meraki, and identity and access management. Microsoft or Cisco Certifications are a plus.
• Ability to think critically and solve and overcome complex IT problems and challenges.
• Willingness to partner and roll up your sleeves and collaborate with cross-functional teams to improve operational efficiencies.
• Solid organizational and time-management skills, with the ability to prioritize and meet tight deadlines and work well in a fast-paced environment with limited supervision.
• Ability to recognize the need for continuous process improvement and provide creative solutions to increase process efficiencies.
• Bachelor’s degree in Information Systems or a related field.

Pay Transparency

The salary range for this role is $161,000 to 243,000. *This salary range is based off of the market pay for all of the United States; Terakeet applies a multiplier to this range based upon the specific geographic location of a job candidate*

EEO Statement

Terakeet provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Who We Are:

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24⁄5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 9 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We’re deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator.

Our Team Members:

We’re a dynamic team of 380+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!

We’re searching for passionate individuals eager to contribute to Alpaca’s rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.

Your Role:

Global Equity Settlement

• Own the end-to-end global equity settlement process, partnering with our custodian, counterparties, and internal stakeholders to ensure timely and accurate settlement across multiple international markets.
• Ensure transactions are accurately recorded across internal and external systems to facilitate successful settlement.
• Monitor daily settlement activity and proactively identify transactions at risk of failing.
• Investigate and resolve settlement exceptions, trade discrepancies, and failing transactions.
• Review buy-ins, settlement penalties, and aged fails while coordinating remediation efforts with counterparties and our custodian.
• Monitor trade matching through SWIFT and settlement platforms, ensuring counterparties affirm and match trades within required market deadlines.

Trade Exception Management

• Investigate and resolve trade mismatches, including:
  • Settlement instruction discrepancies
  • Quantity and price differences
  • Allocation issues
  • Counterparty booking errors
  • FX and market-specific settlement exceptions
• Partner closely with trading, finance, compliance, counterparties, and custodians to drive timely resolution of settlement issues.
• Escalate complex settlement discrepancies and operational risks to the Director of Brokerage Operations when appropriate.

Cash & Position Reconciliations

• Perform daily reconciliations of securities positions and cash balances across multiple global markets and currencies.
• Investigate and resolve cash and stock reconciliation breaks between internal ledgers and external custodians.
• Produce reconciliation reports identifying money differences, position discrepancies, and operational exceptions.
• Ensure all reconciliation breaks are researched, documented, and resolved within established service levels.

Operational Risk & Regulatory Controls

• Ensure operational processes comply with applicable SEC, FINRA, and global market regulations.
• Support compliance with SEC Rule 15c3-3 by helping maintain proper possession and control of customer securities.
• Identify operational risks and escalate issues that may impact clients, settlement, or regulatory obligations.
• Maintain complete and organized operational records supporting audits, examinations, and regulatory reviews.
• Assist the Director of Brokerage Operations with Internal Audit requests, regulatory examinations, and remediation efforts.

Reporting & Process Improvement

• Produce timely, accurate, and meaningful operational reporting on settlement activity, aged fails, reconciliation breaks, and operational metrics.
• Prepare work papers, operational summaries, root cause analyses, and management reporting.
• Identify recurring operational issues through trend analysis and recommend improvements that reduce risk and increase efficiency.
• Update operational procedures, controls, and documentation as business processes evolve.
• Support the implementation of policy frameworks while serving as a resource for operational policy questions.

Automation & Strategic Initiatives

• Partner with Engineering and Product teams to automate manual operational workflows and improve settlement processes.
• Leverage SQL, Metabase, AI tools (such as Cursor and ChatGPT), and reporting platforms to enhance operational efficiency and analytics.
• Participate in cross-functional projects supporting new products, international market expansion, and operational scalability.
• Contribute to continuous improvement initiatives that enhance the client experience while reducing operational risk.

Collaboration

• Work cross-functionally with Brokerage Operations, Trading, Finance, Compliance, Engineering, and Customer Operations to ensure seamless post-trade processing.
• Foster an environment of teamwork, accountability, and continuous learning.
• Support department initiatives and perform additional responsibilities as business needs evolve.

Who You Are (Must-Haves)

• 3+ years of experience supporting brokerage operations with a focus on global equity settlements.
• Strong understanding of securities settlement lifecycles within a broker-dealer or carrying firm.
• Experience working with third-party clearing firms and global custodians.
• Knowledge of U.S. broker-dealer operations and financial industry regulations.
• Familiarity with BNY Nexen or similar global custody settlement platforms.
• Working knowledge of SWIFT settlement messaging (MT54x series), Euroclear, DTCC, and international settlement practices.
• Experience settling securities across global markets, including Europe and Asia (Hong Kong, South Korea, and other international markets).
• Strong expertise performing cash and position reconciliations across multiple currencies and markets.
• Experience investigating trade mismatches and collaborating directly with counterparties to resolve settlement issues.
• Ability to analyze operational data, identify trends, and make sound decisions based on available information.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities while working independently in a fast-paced environment.
• Comfortable working remotely while collaborating across distributed teams.
• Working knowledge of SQL, Metabase, or similar reporting and data analysis tools.
• Proficiency with Microsoft Office and Google Workspace.
• Adaptability to evolving regulatory requirements and business priorities.
• Possess the Securities Industry Essentials (SIE) Exam and Series 99 license (or higher), or obtain the Series 99 within 180 days of hire.

We Value Team Members Who

• Stay Curious by continuously learning and seeking opportunities to improve.
• Have Empathy when collaborating with teammates, clients, and partners.
• Are Accountable by taking ownership of outcomes and following through on commitments.

Nice to Have

• Associate’s or Bachelor’s degree in Business, Finance, Accounting, Economics, or a related discipline.
• Five or more years of experience in brokerage operations, reconciliation, settlements, accounting, banking, or financial services.
• Experience with DTCC U.S. equity settlement processing.
• Knowledge of tokenized securities or digital asset settlement.
• Experience using AI-powered productivity tools (Cursor, ChatGPT, GitHub Copilot) to automate workflows or enhance data analysis.
• Experience supporting automation initiatives in partnership with Engineering teams.
• Series 7 or additional FINRA licenses.
• Experience working within a high-growth fintech or electronic brokerage environment.

How We Take Care of You:

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Recruitment Privacy Policy

Growth Operations Senior Manager

About Parkade

Parkade is a B2B2C SaaS platform that modernizes private parking for apartments, mixed-use, and offices. We help buildings move away from the headaches of stickers, hang tags, and spreadsheets to a fully automated, self-serve app for parking management, enforcement, and customer service.

We have carved out a highly differentiated position in a massive PropTech market, our customers love us (98% lifetime retention), and we closed a successful Series A funding round with a proven sales process.

We’re a lean, high-impact team where your work is visible, your ideas matter, and there’s real room to shape how things get done.

The Role

This is a rare opportunity to get in on the ground floor of something big. Growth Ops is Parkade’s newest team tackling initiatives that improve customer outcomes, expand our service offerings, and facilitate strategic projects.

The first undertaking will be to stand-up our Parkade Patroller Network (PPN), a program that facilitates enforcement at our customers’ lots. The PPN includes local professionals who help implement Parkade’s services locally.

As the first Senior Manager of Growth Ops, you’ll own this program, taking it from seed to launch. That means operationalizing what’s already in motion, formalizing it into a standard product, and building the team, tools, and processes to take it nationwide. From there, you’ll take on the next big initiative as new growth opportunities are identified.

You’ll report directly to the VP of Operations and work cross-functionally across our internal and external stakeholders to create and launch flagship services that our customers love.

This is not a “maintain the status quo” role. You thrive on autonomy, you default to action, and you see a half-built process and think, “I know exactly what to do with this.” If building tiger teams excites you, keep reading.

What You’ll Do

End to End Program Management

• Take the reins of a program that’s already generating real momentum and drive it from pilot to market.

• Operationalize the current testing phase into a repeatable, reliable program with documented processes and clear performance standards.

• Act as the connective tissue between third-party partners, internal stakeholders, and customers.

Build the Business

• Formalize initiatives into commercially viable products that are piloted, packaged, and sold to new and existing customers.

• Partner with Sales and Customer Success to define the value proposition, pricing model, and go-to-market approach.

• Create the reporting infrastructure, goal-tracking frameworks, and dashboards needed to demonstrate program performance and ROI.

Design the Team & the Tools

• Define the roles, responsibilities, and workflows needed to staff and scale the program with a path to hiring as we grow.

• Build automations and low-code workflows to streamline the experience for partners and local contractors.

• Develop training materials, onboarding resources, and SOPs that enable new patrollers and partners to ramp fast and perform consistently.

Keep Expanding the Footprint

• Identify and pursue new partnership opportunities, networks, and service expansions that grow the offering.

• Stay curious about what’s next from new verticals to new enforcement models, and new technology to bring those ideas to the table proactively.

What We’re Looking For

• 5+ years of program, implementations, or operations management experience.

• A track record of taking something from idea to MVP to a scalable service. This means you’ve been part of building a messy, early-stage program and have made it work.

• Comfort operating as a solo builder with the ability to hire and lead a team as the program grows.

• A can-do attitude ready to roll up your sleeves and help the VP of Operations scale this program.

• Working knowledge of SQL and experience with low-code platforms (Retool, Airtable, etc.) to build dashboards and operational tools without waiting on engineering

• Fluency with AI tools and AI-enabled workflows. You’re not just aware of them, you actually use them to work smarter.

• Strong communicator who can manage relationships with third-party contractors and partners while also keeping internal stakeholders aligned.

• Flexibility to be available outside standard hours when program needs arise (evenings, weekends). Enforcement doesn’t always happen 9 to 5 and may affect your non-business-hours schedule.

Nice to Haves

• Experience in parking, property technology, or a related field in an operations environment

• Background in launching a program as a standalone product or revenue-generating service

• Experience with contractor or gig-economy workforce management

• Comfortable building pitch materials or sales collateral to support a go-to-market motion

Operations Associate - Engagement

Location: Remote

The Operations Associate is an integral part of the Shields Health Solutions’ operations team. This individual will support the Engagement Center and their health system partners and work directly with the Engagement Center leaders, internal partners, and regional leadership to support day-to-day operations, growth and expansion initiatives, and new site implementations.

The ideal candidate should have a strong interest in operations. Applicants should be analytically oriented, results driven, and be able to work as a member of a close-knit team.

Key Responsibilities:

• Support the Engagement Center Operations team with day-to-day operations, new site implementations, and other strategic initiatives
• Organize and maintain required documentation to enable operational success, including workflows, action plans, staffing rosters, KPI reports, and other operational planning tools
• Assist the Operations team with leadership onboarding, surrounding training and access
• Support the leadership team with workflow organization and recommendations for optimizing efficiency
• Participate in the auditing process, including monitoring audit processes and providing feedback to site leaders
• Assist with new site or product implementations, project planning, and troubleshoot barriers/growth opportunities
• Compile, monitor, and present key metrics and KPIs to improve operational and financial performance, including but not limited to:
  • Discontinuation/overdue/postponement refill trends
  • Daily refill report/management
  • Time allocations
  • Productivity reports
  • KPI summaries
  • Individual site action plans
  • Dialpad service level reports
  • Inbound team reports
  • Monthly audit summaries
  • Site/clinic support trackers
  • Ad hoc requests as requested
• Oversee software/general platform issue resolution
• Help plan and coordinate internal Shields’ team building events and activities
• Contribute and own special projects supporting engagement efforts across the department
• Maintain department’s SharePoint and other departmental tools
• Assist with other tasks as needed

Experience/Education:

• Bachelor’s Degree preferred
• 1-2+ years of relevant work experience
• PTCB certification or equivalent highly preferred
• Strong organizational skills and attention to detail
• Excellent verbal and written communication
• Experience with Microsoft Outlook, Word, Excel, PowerPoint, Smartsheet and other project management tools
• Excel experience required
• Experience with Tableau or other reporting tools
• Collaborative team player
• Ability to multitask in a fast-paced environment
• Ability to travel up to once per quarter if needed to meet job requirements

Skills / Goals:

• Data Management: Uses available data to guide day-to-day operations, applying strong critical thinking skills to interpret trends and identify root causes. Selects relevant data, maintains reliable reports, and clearly communicates actionable insights. Supports dashboard enhancements, simplifies documentation, and recommends process improvements based on thoughtful analysis. Develops into a subject matter expert on Engagement Center data, leveraging data-driven thinking to boost efficiency and support team goals.
• Team Support: Provides active team support by monitoring productivity and real-time communications to quickly identify and resolve issues. Prepares reports, tracks site efficiency, and keeps leadership informed of performance trends and opportunities. Responds promptly to requests from leadership and consistently goes the extra mile to provide support. Applies strong critical thinking to evaluate processes, identify opportunities to simplify workflows, and ensure solutions are practical and not overly complex for the Engagement Center team. Actively contributes to special projects and departmental initiatives, supporting engagement efforts and making meaningful improvements across the team.
• Collaboration and Coordination: Maintains strong communication with Engagement Center leadership to proactively address and resolve issues. Partners with leadership to organize workflows and recommend process improvements, while also contributing to audit activities by monitoring processes and offering actionable feedback to leaders. Supports hiring efforts through participation in interviews and staffing activities when needed. Builds trusted, collaborative relationships that position them as a go-to resource across the department. Effectively coordinates problem resolution while fostering a friendly, approachable presence and consistently expanding their internal network.
• Reporting and Ownership: Consistently demonstrates accountability, initiative, and a strong sense of ownership, with a high level of attention to detail and strong organizational skills. Delivers quality work, communicates professionally, and follows through with minimal oversight. As responsibilities expand, actively leads efforts, pursues stretch assignments, and drives continuous improvement through proactive ideas and cross-functional partnership.

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying ‘STOP.‘ Consent is not a condition of employment.

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.

Why Terakeet?

At Terakeet, we’re comfortable with the uncomfortable. We live in the future of marketing and are revolutionizing how the world’s most valuable brands connect with their audiences. We are experts who deliver exceptional outcomes. Together, we win.

What We Do

Terakeet controls online reputation and visibility for global brands. We proactively build, protect, and repair brand narratives and perception to drive trust across organic and AI-powered search using patented technology and decades of expertise.

Where We Hire

We are a remote-first organization hiring specifically within 60 miles of of Chicago, IL., Dallas, TX., Austin, TX., Charlotte, NC.,  Atlanta, GA., Phoenix, AZ., Minneapolis, MN., and Syracuse, NY to help create opportunities for connectivity and collaboration in-person as you see fit. Learn more about our hiring hubs on our Careers blog.

Summary

The Director of Information Technology is responsible for the oversight of all technology operations and infrastructures, to ensure alignment with established goals and best practices. This individual is responsible for working with cross-functional business leaders to solve complex business problems, championing Artificial Intelligence (AI) system adoption, and support the goals of the organizations.

The Director of Information Technology reports directly to the Chief Digital and Transformation Officer and must have experience managing an IT infrastructure in a remote/hybrid environment, with an increasingly critical focus on advanced data security, AI governance, and the protection of highly confidential client information. This is a hands-on, player-coach role responsible for balancing strategic leadership with direct ownership of enterprise systems, infrastructure, automation initiatives, cybersecurity, and operational excellence.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions:

• Manages and executes the strategic direction of the company’s enterprise IT policies and systems to support organizational goals, while serving as the senior technical resource and escalation point for infrastructure, networking, endpoint, identity, and enterprise applications.
• Partners with key functional directors and business leaders to communicate IT needs, evaluate technology investments (including implementations, migrations, upgrades and modernization projects) and support organizational growth.
• Owns the architecture, administration, and continuous improvement of the technology stack, including Google Workspace, Jamf, Okta, Slack, Zoom, Cisco Meraki, and enterprise SaaS platforms.
• Manages hardware and software lifecycle, licensing, procurement, asset management, and vendor relationships.
• Leads the evaluation, implementation, and governance of Artificial Intelligence (AI) systems and emerging AI tools across the organization to drive operational efficiency and innovation.
• Develops AI-powered workflows, internal applications, and automations using platforms such as Replit to improve productivity and operational efficiency.
• Establishes robust data security frameworks for AI models and external API integrations ensuring proprietary and sensitive company data remains protected against unauthorized access and AI-specific vulnerabilities.
• Establishes, maintains, and enforces comprehensive information security and disaster recovery programs to protect company data, networks, applications, proprietary intellectual property, and highly confidential client data from internal and external risks.
• Implements and manages robust monitoring systems to oversee the software, applications, and tools being utilized by internal teams, mitigating shadow IT and ensuring all tools meet the company’s security standards.
• Partners with the Human Resources department to establish secure, compliant, and reliable protocols for HR to access necessary organizational and employee data.
• Evaluates information risk on a regular time schedule and promotes, continuously, information security awareness and compliance training within the organization.
• Ability to speak to internal and external stakeholders about data security policies, procedures and standards, including AI ethics, data privacy, and compliance.
• Identifies and recommends new technologies and services that will improve efficiency, processes, and operations; review requests for additional services and upgrades, assessing the costs and benefits to the organization.
• Provides direct support to employees on technology hardware and software to ensure operating availability, and implements training programs (including the safe and secure use of AI platforms).
• Manages the quarterly IT budget to align with open targets, and compiles formal business cases for hardware, software, or system upgrades to present to upper leadership.
• Creates personalized coaching plans for direct reports to continuously improve performance and facilitate career progression.
• Plays an integral role in the hiring process, and has oversight of new direct reports on-boarding and training in order to achieve fast ramp goals.

The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Preferred Education, Experience, and Skills

• 10+ years of progressive IT leadership experience, with a strong preference for managing IT infrastructure within a cloud-first, professional services environment.
• Demonstrated leadership skills with the ability to define and execute a high-level technology vision, lead and develop high-performing teams, and direct complex, cross-functional projects from inception to deployment.
• Hands-on experience leading enterprise-wide AI initiatives (from vendor selection to deployment) combined with expertise in data loss prevention (DLP), software monitoring tools, and secure data-access protocols.
• Experience deploying enterprise AI platforms such as ChatGPT Enterprise, Claude, Google Gemini, or similar technologies, and developing internal automations or lightweight business applications using platforms such as Replit.
• Excellent verbal and written communication skills with a proven ability to build strong relationships, influence senior leaders, translate complex technical concepts for non-technical stakeholders, and drive effective change management..
• Experience in establishing, monitoring and managing corporate IT budgets.
• Advanced knowledge of macOS, Google Workspace, Microsoft Operating Systems and Office, and Adobe Creative Cloud. Experience administering Jamf, Okta, Zoom, Slack, Cisco Meraki, and identity and access management. Microsoft or Cisco Certifications are a plus.
• Ability to think critically and solve and overcome complex IT problems and challenges.
• Willingness to partner and roll up your sleeves and collaborate with cross-functional teams to improve operational efficiencies.
• Solid organizational and time-management skills, with the ability to prioritize and meet tight deadlines and work well in a fast-paced environment with limited supervision.
• Ability to recognize the need for continuous process improvement and provide creative solutions to increase process efficiencies.
• Bachelor’s degree in Information Systems or a related field.

Pay Transparency

The salary range for this role is $161,000 to 243,000. *This salary range is based off of the market pay for all of the United States; Terakeet applies a multiplier to this range based upon the specific geographic location of a job candidate*

EEO Statement

Terakeet provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

The organization

Why Join Us? It’s More Than a Job in Retail, It’s Your Story.

At Public Group, we believe in the power of our people in a sustainable way. That’s why we’re not just focused on what you do, but who you become. We’re committed to fueling your growth, because when you win, we all win. Imagine a place where you feel supported, valued, and empowered to make a real difference.  A place where you can build a career you love, to leave your mark in our story!

Public Group strategically invests to create an ecosystem of innovative scaleups around its core Omnichannel Retail business, with the objective to provide exciting customer experiences powered by operational excellence. We bring together technology, talent & entrepreneurship to create value in the Greek market & society.

Our Omnichannel retail, in Greece and Cyprus, is the love brand Public, a Leading Omnichannel Home Living, Tech & Entertainment Retailer with long lasting heritage. Innovation is part of our DNA. Through our ecosystem of startups and organizations, - iRepair, Klarna, Douleutaras.gr, SVUUM, Bookvoice, BOX NOW, Instacar, our tech PublicNEXT, Endeavour, Big PI, Metavallon, & Venture Friends - we offer pioneer services to our consumers. We operate 60 stores, 3 eShops and an ecosystem of digital properties such as: public ticketing, public business and bookfriends.gr.

The Role

As a Junior Inventory Planner you will be responsible for monitoring and optimizing inventory levels to ensure product availability across stores and the e-commerce channel. The role involves analyzing sales and stock data, supporting replenishment planning, tracking key inventory KPIs, and collaborating closely with Commercial, Logistics, and Procurement teams to maintain an efficient supply chain.

Responsibilities:

• Liaison between stores & central warehouse in order to organize and document a reverse logistics plan

• Create orders so as to execute the agreed reverse plan

• Coordinate the intra-warehouse & store-to-store stock movements

• Administer stores’ availability tickets

• Collaborate closely with the commercial/warehouse/stores teams for effective problem solving

Requirements:

• Bachelor’s degree in Business Administration, Finance or relevant field

• Ideally 1-2 years of experience in a relevant role

• Experience in the Retail industry will be considered an advantage

• Excellent knowledge of MS Office; especially of Microsoft Excel

• Very good knowledge of the English language, both written and oral

• Developed communication skills

• Problem solving attitude

• Drive & results orientation

Desirable Qualifications:

• Master’s degree

• SAP user or other similar software system

• Ability to collaborate with cross functional teams

• Team spirit, undertaking of initiatives & innovative mindset

What we offer:

• 💼 Competitive compensation & benefits package

• 💰 Performance-based bonus scheme

• 🧑‍⚕️ Comprehensive life & health insurance

• 🏡 Flexible hybrid working model – to support your work-life balance

• 🧡 Psychological support via a professional helpline for you and your family

• 🚀 Career growth opportunities in a role that evolves with you

• 🎉 Valuable experience in a well-known and fast-growing organization

• 📚 Continuous learning and upskilling through tailored programs

• 🏃🏽‍♂️ Employee Wellness Program – office Pilates & sports teams (padel, football, volleyball & more)

• 🚗 Alternative transportation with company shuttle buses to our offices

• 📲 Exclusive access to our employee app, OrangeGen, packed with tools, news & perks

What Does OrangeGen Offer?

• 🔗 Connect: Engage with your colleagues and management seamlessly, ensuring you’re always in the loop and part of our dynamic community.

• 🎉 Recognize: Celebrate achievements and milestones with a culture of recognition that boosts morale and fosters a positive work environment.

• 🏆 Custom Rewards: Enjoy personalized rewards and kudos, tailored to recognize your unique contributions and achievements.

By joining us, you’ll be part of a forward-thinking company that prioritizes open communication, employee recognition, and personalized rewards.

Are you ready to be the next #OrangeGen maker?

Orange Gen, is our team of 2.200 people who are committed to cultivating an innovative retailtainment environment, supporting continuous development, and embracing flexibility—all while placing customer centricity at the forefront. We believe in fostering a culture that values your contributions, boosts your ambitions, and supports personal and professional growth. “Joy at Public” is our main motto which lies in creating a workplace where every individual is empowered to excel and evolve, always keeping the customer at the heart of our endeavors. We like to share our moments under the #OrangeTeam celebrating all team’s achievements and Orange Marks Stories!

All applications will be treated with the strictest confidentiality.

Squishable is a close-knit team of designers, artists, pop culture-fanatics, and lovers of all things adorable. Together we create the cutest, cuddliest, (and sometimes downright unusual) plush and lifestyle products in the world. With the millions-strong Squishable fan community cheering us on (and a lot of cupcakes, coffee, and karaoke) we make people say “awww.” Our offices are in a sunny Soho loft in NYC, and downtown Washington DC.

About the Role

The Retail Operations Manager is responsible for developing and executing the operational strategy for Squishable’s retail fleet, ensuring stores have the processes, systems, tools, and support needed to deliver exceptional customer experiences and strong business performance.

Reporting to the Director of Retail, this role serves as a strategic business partner, working closely with the Director of Retail and Regional Managers to drive operational excellence, improve store performance, and execute key business initiatives across all locations. Together, they will identify opportunities to improve efficiency, enhance the customer and employee experience, strengthen operational execution, and support the company’s continued growth.

The Retail Operations Manager provides leadership across store operations, new store openings, facilities, operational systems, vendor management, and cross-functional initiatives. This individual will build scalable processes, lead operational projects from concept through execution, and help shape the future of Squishable’s growing retail business.

Responsibilities

• Partner with the Director of Retail and Regional Managers to execute the operational strategy for Squishable’s retail fleet, driving consistency, efficiency, and store performance across all locations.
• Analyze operational metrics, labor, sales, and key performance indicators to identify opportunities, mitigate risks, and support data-driven business decisions.
• Develop, implement, and continuously improve operational standards, policies, procedures, and training that support operational excellence and an exceptional customer experience.
• Serve as the primary operational partner to Retail Leadership, providing guidance and support to Regional Managers and Store Managers while ensuring successful execution of company initiatives.
• Lead the operational execution of new store openings, relocations, remodels, pop-up locations, and store closures, including project planning, vendor coordination, fixture procurement, and store readiness.
• Oversee facilities management, preventative maintenance programs, vendor relationships, and operational budgets while identifying opportunities to improve service levels and reduce costs.
• Partner with Inventory Planning, Warehousing, Finance, IT, and other cross-functional teams to improve operational workflows, inventory accuracy, and store systems.
• Manage store operational resources, including the Store Operations Manual, operational communications, calendars, and tools that support consistent execution across the retail fleet.
• Evaluate and implement operational processes, systems, and technologies that improve efficiency, scalability, and business performance.
• Lead cross-functional projects, build strong partnerships across departments, and provide operational reporting and recommendations that support strategic planning and company growth.

Qualifications

• 5+ years of progressive retail operations leadership experience within a multi-unit retail environment.
• Bachelor’s degree in Business, Retail Management, Operations Management or a related field required.
• Proven success developing operational strategies, improving processes, and driving measurable business results.
• Experience leading new store openings, remodels, relocations, and other large-scale retail projects.
• Strong financial acumen, including experience analyzing labor, operational metrics, budgets, and cost-saving opportunities.
• Demonstrated success managing multiple complex projects simultaneously in a fast-paced environment.
• Excellent analytical, problem-solving, and decision-making skills with the ability to translate data into actionable business recommendations.
• Outstanding written, verbal, and interpersonal communication skills with experience presenting to senior leadership.
• Proven ability to build strong cross-functional partnerships and influence without direct authority.
• Experience with ERP systems such as NetSuite and strong proficiency with Microsoft Excel, Google Workspace, and reporting tools.
• Experience supporting a rapidly growing retail organization is strongly preferred.

Travel Requirements

• Willingness to travel 30–50%, including store visits, new store openings, remodels, and company meetings.
• Ability to work a flexible schedule, including evenings, weekends, overnight travel, and holidays as business needs require.
• Valid driver’s license required.

Physical Requirements

• Ability to stand, walk, bend, climb ladders, and move throughout retail environments for extended periods.
• Ability to lift and move up to 40 pounds.
• Ability to travel by air and automobile on a regular basis.

Compensation & Benefits

Salary: $65,000 - 80,000, depending on experience.

Benefits

• 401(k) with company match
• Medical insurance, including a 100% employer-paid plan option
• Dental insurance
• Vision insurance
• 18 days of PTO annually
• 2 Floating Holidays
• 9 Company Holidays
• Generous Employee Discount

Work Location: Remote/Hybrid with travel requirements.

At Squishable.com, Inc. we value, celebrate, and support diversity and inclusivity across our community and we are proud to be an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skillsets. We do not discriminate against any applicant’s race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, disability, or veteran status.

CCPA disclosure notice here.

Growth Operations Senior Manager

About Parkade

Parkade is a B2B2C SaaS platform that modernizes private parking for apartments, mixed-use, and offices. We help buildings move away from the headaches of stickers, hang tags, and spreadsheets to a fully automated, self-serve app for parking management, enforcement, and customer service.

We have carved out a highly differentiated position in a massive PropTech market, our customers love us (98% lifetime retention), and we closed a successful Series A funding round with a proven sales process.

We’re a lean, high-impact team where your work is visible, your ideas matter, and there’s real room to shape how things get done.

The Role

This is a rare opportunity to get in on the ground floor of something big. Growth Ops is Parkade’s newest team tackling initiatives that improve customer outcomes, expand our service offerings, and facilitate strategic projects.

The first undertaking will be to stand-up our Parkade Patroller Network (PPN), a program that facilitates enforcement at our customers’ lots. The PPN includes local professionals who help implement Parkade’s services locally.

As the first Senior Manager of Growth Ops, you’ll own this program, taking it from seed to launch. That means operationalizing what’s already in motion, formalizing it into a standard product, and building the team, tools, and processes to take it nationwide. From there, you’ll take on the next big initiative as new growth opportunities are identified.

You’ll report directly to the VP of Operations and work cross-functionally across our internal and external stakeholders to create and launch flagship services that our customers love.

This is not a “maintain the status quo” role. You thrive on autonomy, you default to action, and you see a half-built process and think, “I know exactly what to do with this.” If building tiger teams excites you, keep reading.

What You’ll Do

End to End Program Management

• Take the reins of a program that’s already generating real momentum and drive it from pilot to market.

• Operationalize the current testing phase into a repeatable, reliable program with documented processes and clear performance standards.

• Act as the connective tissue between third-party partners, internal stakeholders, and customers.

Build the Business

• Formalize initiatives into commercially viable products that are piloted, packaged, and sold to new and existing customers.

• Partner with Sales and Customer Success to define the value proposition, pricing model, and go-to-market approach.

• Create the reporting infrastructure, goal-tracking frameworks, and dashboards needed to demonstrate program performance and ROI.

Design the Team & the Tools

• Define the roles, responsibilities, and workflows needed to staff and scale the program with a path to hiring as we grow.

• Build automations and low-code workflows to streamline the experience for partners and local contractors.

• Develop training materials, onboarding resources, and SOPs that enable new patrollers and partners to ramp fast and perform consistently.

Keep Expanding the Footprint

• Identify and pursue new partnership opportunities, networks, and service expansions that grow the offering.

• Stay curious about what’s next from new verticals to new enforcement models, and new technology to bring those ideas to the table proactively.

What We’re Looking For

• 5+ years of program, implementations, or operations management experience.

• A track record of taking something from idea to MVP to a scalable service. This means you’ve been part of building a messy, early-stage program and have made it work.

• Comfort operating as a solo builder with the ability to hire and lead a team as the program grows.

• A can-do attitude ready to roll up your sleeves and help the VP of Operations scale this program.

• Working knowledge of SQL and experience with low-code platforms (Retool, Airtable, etc.) to build dashboards and operational tools without waiting on engineering

• Fluency with AI tools and AI-enabled workflows. You’re not just aware of them, you actually use them to work smarter.

• Strong communicator who can manage relationships with third-party contractors and partners while also keeping internal stakeholders aligned.

• Flexibility to be available outside standard hours when program needs arise (evenings, weekends). Enforcement doesn’t always happen 9 to 5 and may affect your non-business-hours schedule.

Nice to Haves

• Experience in parking, property technology, or a related field in an operations environment

• Background in launching a program as a standalone product or revenue-generating service

• Experience with contractor or gig-economy workforce management

• Comfortable building pitch materials or sales collateral to support a go-to-market motion

Type of Requisition:RegularClearance Level Must Currently Possess:NoneClearance Level Must Be Able to Obtain:NonePublic Trust/Other Required:SSBI (T5)Job Family:Process and Operational EfficiencyJob Qualifications:Skills:Electronic Health Record (EHR) Implementations, Microsoft Office, Project Management, Standard...

Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionThe Executive Director, Biotech Client Experience & Onboarding provides enterprise-level leadership for the Client Experience & Onboarding function, with accountability for shaping how Biotech clients are...

Type of Requisition:RegularClearance Level Must Currently Possess:NoneClearance Level Must Be Able to Obtain:NonePublic Trust/Other Required:SSBI (T5)Job Family:Process and Operational EfficiencyJob Qualifications:Skills:Electronic Health Record (EHR) Implementations, Microsoft Office, Project Management, Standard...

Role OverviewIn this CSSO role, you will drive the strategy, processes, and data-driven insights that empower our Customer Success Team to deliver exceptional outcomes for our customers. Reporting to the...

Why you should join us:

At Sound Agriculture, we are revolutionizing the way the world grows food. Our innovative technology and solutions empower farmers to maximize nutrient efficiency, reduce environmental impact, and feed the world sustainably. Through a deeper understanding of plant and microbial biology, we are leveraging the natural power of plants to make agriculture more agile and resilient.If you’re passionate about cutting-edge science, making a real-world impact, and being part of a team that’s dedicated to transforming agriculture, we want you on our team!

Sound is a Series Dstartup funded by leading investors in food and agriculture including Leaps by Bayer, Syngenta Group Ventures, S2G Ventures, BMO Impact Investment Fund, Chan Zuckerberg Initiative, Fall Line Capital, Cavallo Ventures, FootPrint Coalition and Northpond Ventures.

What we’re seeking:

A oportunidade

Concluímos nossa primeira safra comercial no Brasil, e os resultados nos deram a confiança para acelerar. Agora estamos expandindo nossa organização comercial, construindo uma rede de representantes comerciais independentes e parceiros de distribuição pelo país.

Escalar exige muito mais do que contratar bons vendedores. Exige construir o motor operacional que permite ao crescimento comercial acontecer com velocidade, disciplina e visibilidade. É por isso que estamos contratando nosso primeiro Business Operations Manager.

O papel

Esta é uma posição mão na massa. Você vai desenhar, construir e melhorar continuamente a espinha operacional que permite à Sound Brasil escalar: order to cash, crédito, atendimento ao cliente, supply chain e operações financeiras, integrados em um único modelo operacional eficiente.

Sua missão: garantir que, enquanto crescemos, a operação nunca seja o motivo de a gente desacelerar.

Você não terá um time reportando a você. Você vai pessoalmente construir os processos, coordenar parceiros externos e resolver os desafios operacionais que sustentam nosso crescimento. Vai trabalhar de perto com o time de Vendas e o Marketing Manager, e diretamente com o GM. Em finanças e crédito, você terá parceria direta com nossa CFO e com o time dela nos EUA.

Este não é um cargo tradicional de finanças, nem de logística. É para alguém que transita naturalmente entre estratégia e execução, e que vê um problema operacional e começa a resolver, em vez de esperar instruções.

A gente constrói as próprias ferramentas

Na Sound, construímos nossas próprias aplicações internas com IA, e já fazemos isso hoje: ferramentas comerciais, fluxos operacionais, dashboards. O que antes exigia implantações longas e sistemas pesados de prateleira, hoje construímos internamente em dias, usando ferramentas de IA e plataformas no-code.

Nesta posição, você vai trabalhar do mesmo jeito. Em vez de escrever especificações e esperar por um sistema, você vai usar IA para construir, testar e melhorar as ferramentas que rodam nossa operação. Você não precisa de background em software, mas precisa de experiência prática construindo soluções reais com IA.

O que será seu

Operações Comerciais

• Construir e ser dono do processo completo de Order to Cash.
• Desenhar processos comerciais escaláveis que permitam ao time de Vendas focar em clientes, não em tarefas administrativas e de back office.
• Criar dashboards operacionais e KPIs que deem visibilidade sobre o negócio.
• Remover continuamente atritos da operação comercial.

Operações Financeiras e Crédito

• Ser dono das operações financeiras do Brasil, em parceria próxima com nossa organização global de Finanças e com o escritório de contabilidade terceirizado responsável pela execução.
• Construir e ser dono da política de crédito e do processo de aprovação de clientes, alinhando com nossa CFO. Nossas vendas operam em prazo safra, então a gestão disciplinada de crédito é central nesta posição.
• Gerir recebíveis, cobrança e exposição de crédito dos clientes ao longo da safra.
• Coordenar o processo de fechamento mensal e reporting com o escritório externo de contabilidade.
• Apoiar orçamento, forecast e relatórios financeiros.

Supply Chain e Atendimento ao Cliente

• Gerir o relacionamento operacional com nossos operadores logísticos e demais parceiros externos.
• Garantir disponibilidade de produto, acuracidade de estoque e performance de entrega.
• Coordenar importações, transferências de estoque e execução operacional com os times globais.
• Garantir que clientes e parceiros de distribuição tenham uma experiência operacional de primeira linha.

Business Operations e Excelência Operacional

• Desenhar, construir e melhorar continuamente o modelo operacional da Sound Brasil.
• Identificar oportunidades de simplificar processos por meio de automação e Inteligência Artificial.
• Ajudar a moldar ferramentas operacionais internas e fluxos digitais à medida que a empresa cresce.
• Construir documentação, governança e padrões operacionais.
• Conectar Vendas, Marketing, Finanças, Supply Chain e times globais em uma operação integrada.

Quem vai se realizar aqui

Você provavelmente vai amar esta posição se você:

• Gosta muito mais de construir do que de manter.
• Se sente totalmente confortável em fazer o trabalho tanto quanto desenhá-lo.
• Assume a responsabilidade naturalmente, em vez de esperar direcionamento.
• Prefere resolver problemas e simplificar questões a apenas apontá-los para outra pessoa.
• Se sente confortável tomando decisões com informação imperfeita.
• Acredita que tecnologia e IA devem simplificar o trabalho, não criar complexidade.
• É totalmente comprometido com um atendimento excelente a clientes internos e externos.
• Quer ajudar a construir uma empresa, não apenas gerenciar uma função.

Esta posição provavelmente não é para você se você prefere ambientes altamente estruturados, precisa de instruções detalhadas antes de agir, ou busca principalmente gerenciar um time.

O que buscamos

• Aproximadamente 7+ anos em business operations, finanças, operações comerciais, supply chain ou posições similares.
• Experiência no agronegócio brasileiro é obrigatória, incluindo familiaridade com vendas em prazo safra e dinâmica de canais.
• Experiência profunda e mão na massa em pelo menos duas destas três áreas: operações comerciais (order to cash e atendimento ao cliente), crédito e recebíveis, supply chain e logística. Disposição genuína para construir a terceira com o apoio da nossa CFO e dos times globais.
• Experiência prática construindo soluções com IA (ferramentas internas, automações, fluxos ou apps). Durante o processo, vamos pedir pra você mostrar algo que construiu.
• Forte perfil analítico, Excel avançado e conforto com ERP, CRM e ferramentas digitais.
• Inglês avançado.

Como é o sucesso

Ao final do seu primeiro ano: nosso time comercial passa o tempo vendendo, não resolvendo problemas operacionais. O Order to Cash é eficiente, escalável e visível. As decisões de crédito são disciplinadas, sustentando o crescimento e protegendo o negócio. Finanças, logística e operações comerciais funcionam como um sistema integrado, e o modelo operacional que você construiu está pronto para a próxima fase de crescimento.

Nossos valores nesta posição

• Tenacidade. Você vai até o fim. Construir do zero significa resolver problemas que ninguém mapeou ainda, e mesmo assim você segue em frente, com garra e foco.
• Ousadia. Você age com urgência e desafia o status quo. Sabe que um bom processo construído agora vale mais que um sistema perfeito construído tarde demais.
• Criatividade. Você questiona processos herdados e usa tecnologia e IA para encontrar formas mais simples de trabalhar.
• Mentalidade de dono. Você age como se a empresa fosse sua. Identifica problemas antes que virem incêndio e se responsabiliza pelos resultados.

What we offer:

• Opportunity to work in an incredible team with a drive to build alternative solutions to age old practices that increase farmer ROI

• Competitive total rewards package including base compensation, performance bonus structure or uncapped commission plan for sales positions, and above market equity

• Comprehensive health care plans including Medical, Dental and Vision coverage

  • Flex Spending Account (Healthcare, Dependent Care & Commuter Benefit for US-based employees)
  • Health Savings Account with monthly employer contribution (for US-based employees on qualifying health plans)

• 401(k) with 3% company match (for US-based employees)

• Flexible time off policy empowering employees to use time how they need, when they need

• Mental health and wellbeing benefits - including dedicated monthly meeting free Focus Days

• Paid parental leave (for US-based employees)

• Regular events and engagement activities (we actually like hanging out with each other!)

Sound Agriculture does not accept invitations to review resumes from third party recruiting firms or agencies.

Equal Employment Opportunity

We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status.

Sound participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm that you are authorized to work, Sound is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before Sound takes any action, including terminating your employment.

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.

The Sales Operations Specialist (SOS) is a valuable resource for Regional Partners and Account Executives. The SOS supports sales and marketing efforts by requesting quotes from appropriate vendors and distributors, generating quotes for customers, managing Salesforce.com opportunities, and corresponding with customers in an effort to maintain and grow the region. In this role, the SOS is required to interact with manufacturing partners, internal business partners, and customers in a fast-paced support atmosphere. Sales Operations Specialists are a key contact of the customer’s daily interaction with GuidePoint Security. It is the duty of the SOS to support new business as well as Renewal Business in a quota bearing environment. The SOS must keep their finger on the pulse of all opportunities that they are responsible for in their region. SOS’s manage Salesforce.com so that it can provide accurate forecasting reports. Additionally, the SOS will assist the Marketing team with planning and coordinating marketing events in their region. This includes working with vendors to help sponsor different events, sending out the event invites, and arranging a venue to host the event.

Roles and Responsibilities:

• Use Salesforce.com to generate quotes, track opportunities and process orders.
• Promptly respond to internal and external inquiries.
• Suggest creative pricing and payment solutions balancing customer need and pricing policies.
• Serve as a liaison between customers, vendors, and GuidePoint outside Sales Executives.
• Develop and retain product and industry knowledge, vendor resources, and GuidePoint Security service offerings.
• Develop and maintain relationship with GuidePoint key vendors and customers.
• Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy.
• Leverage resources and relationships to bring value to customers.
• Serve as a liaison between GuidePoint outside Account Executives, Accounting and Contracts Departments to process and track orders.
• Work with the team to analyze information and make decisions that benefit GuidePoint Security.
• Demonstrate the ability to manage multiple tasks with shifting priorities and tight deadlines.
• Work closely with other GuidePoint teams to better streamline processes and information as well as ensuring customer deliverables.

Required Experience:

• High School Diploma or GED required. Associate Degree or equivalent from two year college or technical school preferred.
• 3+ years in a customer service/sales support type role. A background in the IT industry is preferred.
• Prior experience in Customer Relationship Management (CRM) software required. Experience with Salesforce.com preferred.
• Intermediate level experience with Microsoft Office and Internet Navigation.
• Technical sales/support and outbound calling experience preferred.
• Self-motivated with excellent prioritization and multitasking abilities.
• Must have outstanding attention to detail and commitment to follow-through.
• Ability to work well with a team.
• An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must.
• Solid Math skills with the ability to calculate margins/discounts, and percentages required.
• Must be open to receiving constructive feedback and applying it to improve their results.
• Demonstrates good judgment in analyzing information to make decisions that benefit GuidePoint Security.
• Strong written and verbal communication skills.
• Demonstrates a willingness to learn and use AI-enabled tools
• Ability to work flexible work schedule required.

Physical Requirements:

• Sedentary work
• Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day
• Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day

If you have additional physical requirements/changes, please discuss with HR first

We use Greenhouse Software as our applicant tracking system and Zoom Scheduler for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don’t miss updates on your application.

Why GuidePoint? GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1,200 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 6,200 customers.

Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.

This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.

Some added perks….

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
• Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options)
• Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
• 12 corporate holidays and a Flexible Time Off (FTO) program
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months at open enrollment
• Pet Benefit Option

Why you should join us:

At Sound Agriculture, we are revolutionizing the way the world grows food. Our innovative technology and solutions empower farmers to maximize nutrient efficiency, reduce environmental impact, and feed the world sustainably. Through a deeper understanding of plant and microbial biology, we are leveraging the natural power of plants to make agriculture more agile and resilient.If you’re passionate about cutting-edge science, making a real-world impact, and being part of a team that’s dedicated to transforming agriculture, we want you on our team!

Sound is a Series Dstartup funded by leading investors in food and agriculture including Leaps by Bayer, Syngenta Group Ventures, S2G Ventures, BMO Impact Investment Fund, Chan Zuckerberg Initiative, Fall Line Capital, Cavallo Ventures, FootPrint Coalition and Northpond Ventures.

What we’re seeking:

A oportunidade

Concluímos nossa primeira safra comercial no Brasil, e os resultados nos deram a confiança para acelerar. Agora estamos expandindo nossa organização comercial, construindo uma rede de representantes comerciais independentes e parceiros de distribuição pelo país.

Escalar exige muito mais do que contratar bons vendedores. Exige construir o motor operacional que permite ao crescimento comercial acontecer com velocidade, disciplina e visibilidade. É por isso que estamos contratando nosso primeiro Business Operations Manager.

O papel

Esta é uma posição mão na massa. Você vai desenhar, construir e melhorar continuamente a espinha operacional que permite à Sound Brasil escalar: order to cash, crédito, atendimento ao cliente, supply chain e operações financeiras, integrados em um único modelo operacional eficiente.

Sua missão: garantir que, enquanto crescemos, a operação nunca seja o motivo de a gente desacelerar.

Você não terá um time reportando a você. Você vai pessoalmente construir os processos, coordenar parceiros externos e resolver os desafios operacionais que sustentam nosso crescimento. Vai trabalhar de perto com o time de Vendas e o Marketing Manager, e diretamente com o GM. Em finanças e crédito, você terá parceria direta com nossa CFO e com o time dela nos EUA.

Este não é um cargo tradicional de finanças, nem de logística. É para alguém que transita naturalmente entre estratégia e execução, e que vê um problema operacional e começa a resolver, em vez de esperar instruções.

A gente constrói as próprias ferramentas

Na Sound, construímos nossas próprias aplicações internas com IA, e já fazemos isso hoje: ferramentas comerciais, fluxos operacionais, dashboards. O que antes exigia implantações longas e sistemas pesados de prateleira, hoje construímos internamente em dias, usando ferramentas de IA e plataformas no-code.

Nesta posição, você vai trabalhar do mesmo jeito. Em vez de escrever especificações e esperar por um sistema, você vai usar IA para construir, testar e melhorar as ferramentas que rodam nossa operação. Você não precisa de background em software, mas precisa de experiência prática construindo soluções reais com IA.

O que será seu

Operações Comerciais

• Construir e ser dono do processo completo de Order to Cash.
• Desenhar processos comerciais escaláveis que permitam ao time de Vendas focar em clientes, não em tarefas administrativas e de back office.
• Criar dashboards operacionais e KPIs que deem visibilidade sobre o negócio.
• Remover continuamente atritos da operação comercial.

Operações Financeiras e Crédito

• Ser dono das operações financeiras do Brasil, em parceria próxima com nossa organização global de Finanças e com o escritório de contabilidade terceirizado responsável pela execução.
• Construir e ser dono da política de crédito e do processo de aprovação de clientes, alinhando com nossa CFO. Nossas vendas operam em prazo safra, então a gestão disciplinada de crédito é central nesta posição.
• Gerir recebíveis, cobrança e exposição de crédito dos clientes ao longo da safra.
• Coordenar o processo de fechamento mensal e reporting com o escritório externo de contabilidade.
• Apoiar orçamento, forecast e relatórios financeiros.

Supply Chain e Atendimento ao Cliente

• Gerir o relacionamento operacional com nossos operadores logísticos e demais parceiros externos.
• Garantir disponibilidade de produto, acuracidade de estoque e performance de entrega.
• Coordenar importações, transferências de estoque e execução operacional com os times globais.
• Garantir que clientes e parceiros de distribuição tenham uma experiência operacional de primeira linha.

Business Operations e Excelência Operacional

• Desenhar, construir e melhorar continuamente o modelo operacional da Sound Brasil.
• Identificar oportunidades de simplificar processos por meio de automação e Inteligência Artificial.
• Ajudar a moldar ferramentas operacionais internas e fluxos digitais à medida que a empresa cresce.
• Construir documentação, governança e padrões operacionais.
• Conectar Vendas, Marketing, Finanças, Supply Chain e times globais em uma operação integrada.

Quem vai se realizar aqui

Você provavelmente vai amar esta posição se você:

• Gosta muito mais de construir do que de manter.
• Se sente totalmente confortável em fazer o trabalho tanto quanto desenhá-lo.
• Assume a responsabilidade naturalmente, em vez de esperar direcionamento.
• Prefere resolver problemas e simplificar questões a apenas apontá-los para outra pessoa.
• Se sente confortável tomando decisões com informação imperfeita.
• Acredita que tecnologia e IA devem simplificar o trabalho, não criar complexidade.
• É totalmente comprometido com um atendimento excelente a clientes internos e externos.
• Quer ajudar a construir uma empresa, não apenas gerenciar uma função.

Esta posição provavelmente não é para você se você prefere ambientes altamente estruturados, precisa de instruções detalhadas antes de agir, ou busca principalmente gerenciar um time.

O que buscamos

• Aproximadamente 7+ anos em business operations, finanças, operações comerciais, supply chain ou posições similares.
• Experiência no agronegócio brasileiro é obrigatória, incluindo familiaridade com vendas em prazo safra e dinâmica de canais.
• Experiência profunda e mão na massa em pelo menos duas destas três áreas: operações comerciais (order to cash e atendimento ao cliente), crédito e recebíveis, supply chain e logística. Disposição genuína para construir a terceira com o apoio da nossa CFO e dos times globais.
• Experiência prática construindo soluções com IA (ferramentas internas, automações, fluxos ou apps). Durante o processo, vamos pedir pra você mostrar algo que construiu.
• Forte perfil analítico, Excel avançado e conforto com ERP, CRM e ferramentas digitais.
• Inglês avançado.

Como é o sucesso

Ao final do seu primeiro ano: nosso time comercial passa o tempo vendendo, não resolvendo problemas operacionais. O Order to Cash é eficiente, escalável e visível. As decisões de crédito são disciplinadas, sustentando o crescimento e protegendo o negócio. Finanças, logística e operações comerciais funcionam como um sistema integrado, e o modelo operacional que você construiu está pronto para a próxima fase de crescimento.

Nossos valores nesta posição

• Tenacidade. Você vai até o fim. Construir do zero significa resolver problemas que ninguém mapeou ainda, e mesmo assim você segue em frente, com garra e foco.
• Ousadia. Você age com urgência e desafia o status quo. Sabe que um bom processo construído agora vale mais que um sistema perfeito construído tarde demais.
• Criatividade. Você questiona processos herdados e usa tecnologia e IA para encontrar formas mais simples de trabalhar.
• Mentalidade de dono. Você age como se a empresa fosse sua. Identifica problemas antes que virem incêndio e se responsabiliza pelos resultados.

What we offer:

• Opportunity to work in an incredible team with a drive to build alternative solutions to age old practices that increase farmer ROI

• Competitive total rewards package including base compensation, performance bonus structure or uncapped commission plan for sales positions, and above market equity

• Comprehensive health care plans including Medical, Dental and Vision coverage

  • Flex Spending Account (Healthcare, Dependent Care & Commuter Benefit for US-based employees)
  • Health Savings Account with monthly employer contribution (for US-based employees on qualifying health plans)

• 401(k) with 3% company match (for US-based employees)

• Flexible time off policy empowering employees to use time how they need, when they need

• Mental health and wellbeing benefits - including dedicated monthly meeting free Focus Days

• Paid parental leave (for US-based employees)

• Regular events and engagement activities (we actually like hanging out with each other!)

Sound Agriculture does not accept invitations to review resumes from third party recruiting firms or agencies.

Equal Employment Opportunity

We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status.

Sound participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm that you are authorized to work, Sound is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before Sound takes any action, including terminating your employment.

Thanks for your interest in Oklo!  We are searching for a Document Control and Records Specialist to join our team.

Position Description

The Document Control and Records Specialist is responsible for the day-to-day administration of Electronic Document Management System (EDMS) workflows supporting document control and records management to ensure documents and records are created, maintained, and managed in accordance with business and regulatory requirements.

Specific responsibilities may include:

• Manage controlled documents throughout their lifecycle by coordinating reviews and processing document approval, release, revision, supersession, cancellation, and obsolescence while ensuring document integrity and revision control.
• Process incoming records through the records lifecycle by validating, classifying, indexing, and maintaining metadata while ensuring accurate filing, retention, retrieval, archival, and disposition.
• Perform detailed quality control checks of controlled documents and records to verify completeness, accuracy, legibility, required approvals, document identifiers, revisions, formatting, metadata, and final acceptance requirements.
• Maintain appropriate access permissions for controlled documents, records, and system users.
• Monitor document and records workflow queues and follow up on incomplete, delayed, or nonconforming submissions.
• Communicate routinely with internal customers across multiple departments regarding document requests.
• Provide first-line user support for EDMS tools, workflows, and routine document and records requests by retrieving controlled documents for authorized users, troubleshooting file access and availability issues, directing users to appropriate resources, and escalating issues as needed.
• Escalate system, workflow, access, or compliance issues that cannot be resolved using established guidance.
• Support the Document Control Manager with program initiatives and process improvements, including updating or drafting policies, procedures, and work instructions.
• Assist with maintaining controlled templates, forms, logs, and indexes.
• Generate routine reports and metrics related to document control and records management activities.
• Maintain confidentiality and appropriately handle sensitive, proprietary, or restricted information.

Minimum Qualifications:

• 5+ years of related experience in a regulated industry (energy preferred, nuclear strongly preferred).
• Experience in both controlled documents and records management.
• Education of at least an Associate degree or an equivalent combination of training, and relevant experience; Bachelor’s preferred.
• Remote work capability and ability to use video conferencing and cloud-based apps.
• Willing and able to travel ~15% of workdays.

Bonus Qualifications:

• EPC experience in the energy industry is preferred
• Performing or supporting technical writing/editing, word processing, or document compositing (layout/formatting)
• Previous experience supporting the establishment of a DCRM program.

Competencies:

We are looking for a Document Control specialist who has a thorough understanding of:

• Using an Electronic Document Management System (EDMS) for document control and/or records management.
• Nuclear QA requirements (e.g., ASME NQA-1, ANSI N15.8) and the role of document control in supporting regulatory compliance.
• Integrated safety management and document change/configuration control.
• Document control principles and records lifecycle management.
• Document templates, styles, formatting, headers/footers, collaborative editing
• Using software such as Microsoft Word and Excel, Gmail, Google Calendar, Adobe Acrobat Pro, EDMS systems (e.g., M-Files), SharePoint, Box, Jira, and Confluence. Experience with M-Files is preferred.
• Typing and data entry skills.

We are looking for a Document Control specialist who is:

• Analytical, logical, and able to apply sound judgment when evaluating information and solving problems.
• Helpful, responsive, and professional in meeting customer needs.
• Highly detail-oriented, with a quality mindset for accuracy and consistency.
• Organized and able to prioritize work while managing time and productivity with minimal supervision.
• Self-motivated and able to thrive in a fast-paced, evolving, and highly iterative environment.
• Adaptable and willing to learn quickly while embracing new ideas, processes, and ways of working.
• Able to work independently and leverage available resources to solve problems and complete tasks.
• Flexible and willing to support work outside primary assignments when needed.
• Has a willingness to work outside traditional business hours and support urgent demands as needed.
• Trustworthy and capable of appropriately handling sensitive information.
• An effective verbal and written communicator.
• Good attitude toward collaboration and teamwork.
• Passionate about clean energy and making advanced fission a reality!

Who you are:

A startup person: You aren’t driven by titles or hierarchy, and prefer efficiency to excess process. You don’t need or expect to have a lot of guidance but you enjoy working in a fast-paced team. If you prefer the culture and feel of a large organization, that is great, but you likely won’t enjoy working with us! There is plenty of important work and plenty of good opportunities with organizations like that.

Motivated: You are self-motivated. You bring an enthusiasm to the team, and imbue a sense of passion that goes beyond clocking in and clocking out. This isn’t about a fake or arbitrary “pieces of flair” mentality or lack of work-life balance! It is about being a part of the vision and feeling a part of reaching team goals.

A team-player: Oklo genuinely is a team. We aren’t about taking credit for ourselves, and we aren’t about pushing blame to others. We do incredible things because we work as a team.

An excellent communicator: We need a person who is not only technically competent but also a clear and upbeat communicator.

Creative: Being creative means that when things fall outside clear scopes or processes or problems arise without clear solutions, you are able to identify it as well as invent ways to solve a problem or fill a need without micromanagement. The successful person in this job will not only be creative, but also enjoy being creative and solving open-ended problems which may change day-by-day.

Detail-oriented: This focus is a big part of excellence, consistency, and quality. Excellent grammar and spelling matter for both good communication as well as the image of the company that we put forward.

About Oklo travel requirements:

Oklo requires remote employees to travel to headquarters (Santa Clara, CA) twice a quarter annually, based on business or team needs, including attendance at team meetings, off-sites, and other company events or gatherings. For the first two weeks of onboarding, employees are required to be in person at headquarters in Santa Clara, CA.

About Oklo compensation:

Salary: $68,000-$85,000

Oklo offers flexible time off, equity, bonuses, competitive pay, 401(k), health insurance (with employer contribution), HSA, FSA, flexible work hours, wellness credits, and other benefits.

This position may involve access to information subject to U.S. export control laws. Only applicants who meet the definition of a U.S. person under applicable laws may be eligible.

About Oklo Inc.: Oklo Inc. is developing fast fission power plants to deliver clean, reliable, and affordable energy at scale; establishing a domestic supply chain for critical radioisotopes; and advancing nuclear fuel recycling to convert nuclear waste into clean energy. Oklo was the first to receive a site use permit from the U.S. Department of Energy for a commercial advanced fission plant, was awarded fuel material from Idaho National Laboratory, and submitted the first custom combined license application for an advanced reactor to the U.S. Nuclear Regulatory Commission. Oklo is also developing advanced fuel recycling technologies in collaboration with the U.S. Department of Energy and U.S. National Laboratories.

#CHOP: Oklo’s Values

Collaboration: We go further, together. We bring diverse perspectives, listen actively, and build trust through transparency and respect. We work across disciplines, sharing ownership to turn complex challenges into shared successes.

Humility: We are team players who act for the good of the company and for the world. We are focused on our mission, not personal recognition.

Ownership: We take pride in what we do and how we do it. We are proactive in finding solutions and see tasks through  to completion. We are committed to delivering on our promises to provide clean, reliable, and affordable energy.

Pathfinding: We chart new ground where no path exists by approaching challenges with curiosity, courage, and creativity while navigating ambiguity.

Candidates should be aware that employment may be contingent upon successful completion of a drug screening, and employees may be subject to drug testing at any time in accordance with company policy and applicable laws.

Recruitment Fraud Disclaimer

Oklo is aware of recent recruitment fraud attempts targeting job seekers. Please be cautious of anyone claiming to represent Oklo who does not contact you from an official Oklo email address.

All legitimate communications from our recruiting team— including application updates, interview requests, and job offers — will come exclusively from an @oklo.com email. Oklo will never ask for sensitive personal information, payments, or account credentials during the hiring process.

If you receive suspicious outreach or have concerns about the authenticity of any communication claiming to be from Oklo, please contact us through the official channels listed on our website.

Overview We are seeking a detail-oriented and proactive Procurement Operations Coordinator to support the accurate processing, tracking, and reporting of purchase orders across multiple customer projects. This role serves as...

Overview We are seeking a detail-oriented and proactive Procurement Operations Coordinator to support the accurate processing, tracking, and reporting of purchase orders across multiple customer projects. This role serves as...

About Frontier

Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.

At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through assessments and interviews and aim to get you an interview for a full-time job within the month.

Think of us as your personal talent agent — and good luck with the application! 😊

Please note: To ensure we find the best technical fit, our process will have a practical skills assessment prior to interviews.

ABOUT TOP SHELF COLLECTIVE

Top Shelf Collective is a family of locally owned businesses based in Jackson Hole, Wyoming. The organization operates a diverse portfolio of companies, including The Liquor Store & Wine Loft of Jackson Hole, Jackson Hole Marketplace, The Vault of Jackson Hole, Jackson Hole Gift Baskets, Jackson Hole Wine Club, and Jackson Hole Connection.

Led by entrepreneur Stephan Abrams, Top Shelf Collective is built on a commitment to customer service, community involvement, operational excellence, and continuous improvement. With businesses spanning retail, hospitality, specialty services, and community-focused ventures, the organization is focused on creating exceptional experiences while continuing to grow and evolve.

ROLE OVERVIEW

Important Note: While this role carries the title Chief of Staff, this is a highly hands-on execution role rather than a traditional executive leadership position. The person in this role will spend their time driving projects forward, improving processes, coordinating across teams, conducting research, managing priorities, and serving as a trusted operational partner to the CEO.

This role is best suited for candidates with experience in executive support, operations, project management, business operations, or founder support. Candidates seeking a VP, Director, or large-team leadership role may not find this opportunity aligned with their expectations.

Compensation: $900-$1000/monthly

The Chief of Staff serves as a trusted operational partner to the CEO, helping manage priorities, execute projects, improve business processes, and ensure important initiatives move forward.

This role sits at the intersection of executive support, operations, project management, business analysis, and process improvement. The Chief of Staff will work directly with the CEO across multiple businesses and initiatives, helping create structure, improve efficiency, and remove operational bottlenecks.

This is a highly dynamic role requiring strong business judgment, exceptional organization, proactive communication, and the ability to independently drive work forward with minimal oversight. The ideal candidate is resourceful, curious, highly accountable, and thrives in fast-moving environments where priorities can shift quickly.

KEY RESPONSIBILITIES

Executive Operations & Support

• Manage executive communications, inbox organization, and follow-up actions.
• Coordinate calendars, meetings, appointments, and recurring priorities.
• Prepare meeting summaries, reports, and internal documentation.
• Help prioritize competing requests and ensure key initiatives remain on track.
• Serve as a trusted operational partner to the CEO across multiple areas of the business.

Project Management & Special Initiatives

• Coordinate and manage projects from planning through execution.
• Track deliverables, deadlines, action items, and stakeholder responsibilities.
• Follow up with internal and external stakeholders to ensure progress.
• Support implementation of strategic initiatives and operational improvements.
• Assist with new business initiatives, research projects, and special assignments.

Research & Business Analysis

• Conduct research on vendors, products, services, technology solutions, and business opportunities.
• Gather information and provide organized recommendations to leadership.
• Assist with vendor evaluations, RFP creation, and solution comparisons.
• Analyze operational reports and identify trends, risks, or opportunities.
• Support decision-making through research, documentation, and analysis.

Operations & Process Improvement

• Identify inefficiencies and opportunities to improve workflows.
• Create and maintain SOPs, process documentation, and operational playbooks.
• Assist with implementation of systems, tools, and operational improvements.
• Help standardize recurring processes across multiple businesses.
• Ensure information and communication flow effectively between teams.

Technology & AI Enablement

• Research and recommend tools that improve productivity and efficiency.
• Assist with implementation of AI and automation solutions.
• Document workflows and support technology adoption initiatives.
• Help identify opportunities to streamline repetitive tasks and manual processes.

Cross-Functional Business Support

• Support initiatives across multiple businesses within the Top Shelf Collective portfolio.
• Coordinate with vendors, partners, consultants, and service providers.
• Assist with operational reporting, project tracking, and administrative workflows.
• Take ownership of recurring responsibilities and continuously improve them over time.

REQUIRED QUALIFICATIONS

• 4+ years of experience in executive support, operations, project management, business operations, founder support, or a similar hands-on execution role.
• Exceptional written and verbal English communication skills.
• Strong organizational and time management abilities.
• Demonstrated ability to manage multiple priorities simultaneously.
• Strong problem-solving, research, and analytical skills.
• High level of accountability and ownership.
• Ability to work independently and proactively identify solutions.
• Proficiency with Google Workspace, Microsoft Office, and modern collaboration tools.

PREFERRED QUALIFICATIONS

• Experience supporting founders, executives, or business owners.
• Experience working in entrepreneurial, startup, or small business environments.
• Experience creating SOPs and operational documentation.
• Familiarity with AI tools such as ChatGPT, Claude, Gemini, or similar platforms.
• Exposure to vendor management, procurement, operations, or process improvement.
• Experience coordinating multiple projects across different departments or business units.

IDEAL CANDIDATE PROFILE

• Proactive and highly resourceful.
• Naturally curious with a strong desire to learn.
• Comfortable operating in ambiguity and figuring things out independently.
• Strong attention to detail and follow-through.
• Excellent communicator who keeps stakeholders informed and aligned.
• Able to balance strategic thinking with hands-on execution.
• Process-oriented while remaining flexible and adaptable.
• Takes ownership of outcomes rather than simply completing assigned tasks.
• Excited by the opportunity to work directly with a business owner and support multiple projects and growing businesses.

JOB DETAILS:

• Salary: $900-$1000/monthly
• Shift: Monday–Friday, 8:00 AM – 5:00 PM EST.
• Opportunity: Play a key role in improving operations, implementing systems, and supporting business growth across multiple companies.
• Environment: Work directly with the CEO of a growing portfolio of locally owned businesses and gain exposure to a wide variety of business operations, projects, and leadership initiatives.
• Type: Full-time REMOTE role.